About WellnessLiving

WellnessLiving is an all-in-one online booking, resource scheduling, lead generation, and reporting solution for health and wellness focused businesses. Designed for wellness establishments including yoga studios, spas, salons, personal training, fitness gyms, pilates studios, and dance clubs, WellnessLiving provides the tools users need to manage day-to-day business tasks, employees, memberships, sales, marketing, and more.

The frontend customer experience allows clients to book classes or treatments online via the Android and iOS native mobile apps, Facebook, or directly through the automatically generated WellnessLiving.com directory listing. Customers can use the WellnessLiving mobile app to book appointments, pay for services, and write reviews, as well as share their experiences on Facebook. Once bookings are made, notifications and confirmations are automatically sent to customers and staff through SMS or email, and post-booking communication is facilitated with the SMS feature.

From the WellnessLiving backend, employees and management can manage class or event schedules by synchronizing data across all platforms so that schedules are always up-to-date. Users can build their online store using the WellnessLiving wizard and start selling online instantly with a POS feature which facilitates credit card processing, recurring payments, and automatic membership withdrawals. Employers can also use staff management tools to schedule shifts, manage payrolls, track staff performance, calculate pay, and more.

Pricing starting from:

US$59.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of WellnessLiving

  • WellnessLiving helps attract and maintain customers using gamification features such as loyalty programs and incentive based rewards. Customers can gain points for actions such as booking online, referring a friend, and sharing reviews, and those with the highest scores are displayed on a leaderboard.

  • Automate workflows for simple day-to-day business tasks including automatic membership renewals, recurring payments, email and SMS notifications, and marketing. All automations can be customized and turned on or off when required.

  • The incentivized customer reviews program helps encourage customers to provide feedback which is automatically published across the web. Positive reviews get showcased on the organization's WellnessLiving listing.

  • Advanced reporting with 'quickstats' allows users to gain insight into their business at the click of a button. Generate reports on sales, tax, first visits, recurring visits, and more to understand overall business performance.

  • Spread the word with WellnessLiving’s marketing tool which allows users to generate, deploy, and track automated mobile, email, and SMS campaigns. WellnessLiving provides a custom website for organizations which is automatically optimized for search engines, to increase Google ranking and visibility to new local customers.

  • Devices

    Business size

    S M L

    Markets

    Australia, Canada, United Kingdom, United States

    Supported Languages

    English

    Pricing starting from:

    US$59.00/month

    • Free Version
    • Free Trial
    • Subscription

    Images

    WellnessLiving Software - Businesses can view the studio schedule and create, modify or cancel classes or events from the employee portal
    WellnessLiving Software - The store and POS feature allows customers to make purchases themselves or in-store with a staff member
    WellnessLiving Software - Customizable sales reports give businesses an overview of their performance
    WellnessLiving Software - Client profiles are available to staff members with important details, contact information, schedule, and recent activity
    WellnessLiving Software - Clients can make bookings through the Android and iOS mobile apps
    WellnessLiving Software - The mobile apps include a studio locator with staff details and Google maps integration to find nearby studios
    WellnessLiving Software - Clients can book classes from the mobile app using the online schedule
    WellnessLiving Software - Clients can access their member account from their phone with scan check-in and alerts
    WellnessLiving Software - Gamification incentivizes customers to make purchases or bookings
    View 10 more
    WellnessLiving video WellnessLiving Software - Businesses can view the studio schedule and create, modify or cancel classes or events from the employee portal WellnessLiving Software - The store and POS feature allows customers to make purchases themselves or in-store with a staff member WellnessLiving Software - Customizable sales reports give businesses an overview of their performance WellnessLiving Software - Client profiles are available to staff members with important details, contact information, schedule, and recent activity WellnessLiving Software - Clients can make bookings through the Android and iOS mobile apps WellnessLiving Software - The mobile apps include a studio locator with staff details and Google maps integration to find nearby studios WellnessLiving Software - Clients can book classes from the mobile app using the online schedule WellnessLiving Software - Clients can access their member account from their phone with scan check-in and alerts WellnessLiving Software - Gamification incentivizes customers to make purchases or bookings

    Features

    Total features of WellnessLiving: 167

    • ACH Payment Processing
    • API
    • Access Controls/Permissions
    • Accounting Software
    • Activities Booking
    • Activity Dashboard
    • Activity Tracking
    • Alerts/Notifications
    • Application Management
    • Appointment Management
    • Appointment Scheduling Software
    • Assessment Management
    • Attendance Management
    • Attendance Tracking Software
    • Automated Scheduling
    • Availability Management
    • Barcode / Ticket Scanning
    • Belt Ranking Classification
    • Billing & Invoicing
    • Booking Management
    • Booking Notes
    • CRM Software
    • Calendar Management
    • Calendar Sync
    • Call Reminders
    • Capacity Management
    • Certification Tracking
    • Check-in/Check-out
    • Claims Management Software
    • Class Management
    • Class Scheduling
    • Client Database
    • Client Management
    • Client Portal
    • Client Profiles
    • Collaboration Tools
    • Commission Management
    • Committee Management
    • Communication Management
    • Confirmation/Reminders
    • Contact Database
    • Contact Management Software
    • Contract/License Management
    • Costume Management
    • Credit Card Management
    • Credit Card Processing
    • Customer Accounts
    • Customer Database
    • Customer History
    • Customer Mobile App
    • Customer Support Software
    • Customizable Branding
    • Customizable Fields
    • Customizable Forms
    • Customizable Reports
    • Customizable Templates
    • Data Import/Export
    • Debit/Credit Card Processing
    • Discount Management
    • Document Storage
    • Drag & Drop
    • Dues Management
    • Electronic Payments
    • Email Alerts
    • Email Invitations & Reminders
    • Email Management Software
    • Email Marketing Software
    • Email Templates
    • Employee Management
    • Employee Scheduling Software
    • Enrollments/Onboarding
    • Event Calendar
    • Event Management Software
    • Event Scheduling
    • Facility Scheduling
    • Faculty/Staff Management
    • File Sharing Software
    • Financial Management Software
    • Fitness Assessments
    • Fitness Plan
    • Gift Card Management
    • Group Reservations
    • Group Scheduling
    • HIPAA Compliant
    • Hybrid Trainer
    • In-Person Payments
    • In-person Trainer
    • Instructor Management
    • Inventory Management Software
    • Inventory Tracking
    • Loyalty Program
    • Marketing Automation Software
    • Member Accounts
    • Member Communication
    • Member Database
    • Member Directory
    • Member Management
    • Member Portal
    • Member Types
    • Membership Management Software
    • Membership Renewals
    • Mobile Access
    • Mobile Alerts
    • Mobile App
    • Multi-Location
    • Multiple User Accounts
    • Nutrition Program
    • Online Booking
    • Online Payments
    • Online Registration
    • Online Trainer
    • Order Management Software
    • Payment Processing Software
    • Payment Reminders
    • Payroll & Commissions
    • Payroll Management
    • Performance Metrics
    • Point of Sale (POS)
    • Practice Log
    • Practice Management
    • Progress Tracking
    • Promotions Management
    • Purchase Order Management
    • Purchasing & Receiving
    • Rate Management
    • Ratings / Reviews
    • Real Time Notifications
    • Real Time Reporting
    • Real-time Scheduling
    • Recurring Appointments
    • Recurring/Subscription Billing
    • Referral Tracking
    • Registration Management
    • Reminders
    • Repertoire Management
    • Reporting & Statistics
    • Reporting/Analytics
    • Reputation Management Software
    • Rescheduling
    • Reservations Management
    • Resource Scheduling
    • Room Booking
    • SMS Marketing
    • SMS Messaging
    • SMS Reminders
    • SOAP notes
    • Sales Reports
    • Scheduling Software
    • Secure Login
    • Self Check-in/Check-out
    • Self Service Portal
    • Social Media Integration
    • Staff Management
    • Student Management
    • Task Scheduling
    • Team Management Software
    • Template Management
    • Third Party Integrations
    • Time & Expense Tracking
    • Training Management
    • Transaction History
    • Vendor Management Software
    • Visitor Management Software
    • Wait List Management
    • Website Integration
    • Website Management
    • eCommerce Management

    Alternatives

    Vagaro

    4.7
    #1 Alternative to WellnessLiving
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    Mindbody

    4.0
    #2 Alternative to WellnessLiving
    Mindbody offers business management software for spas, salons, gyms, wellness practitioners and other class and...

    Gymcatch

    4.9
    #3 Alternative to WellnessLiving
    Gymcatch enables fitness business owners to save time, increase revenue, and give great customer service to their...

    ProClass

    4.3
    #4 Alternative to WellnessLiving
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    Reviews

    Overall rating

    4.4 /5
    (252)
    Value for Money
    4.3/5
    Features
    4.3/5
    Ease of Use
    4.3/5
    Customer Support Software
    4.4/5

    Already have WellnessLiving?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 252
    Matt P.
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 8.0 /10

    Wellnessliving Review

    Reviewed on 2021-09-22

    Overall it has been great. There are little hiccups like with any software, but overall I've been...

    Overall it has been great. There are little hiccups like with any software, but overall I've been very happy with the product.

    Pros

    I like the scheduling aspect of the software. It works well both for appointments and class management.

    Cons

    Some functions take many clicks and steps to complete which take time. It would be nice if they could allow you to submit with default values that are pre-populated which is currently not possible,

    Response from WellnessLiving Systems

    Hey Matt,

    Thank you for your positive feedback! We're delighted that you like our scheduling interface, it's certainly an important feature for most businesses out there and we did our best to make it easy-to-use while also including the different customization options you need. We appreciate your feedback as we are a customer-centered company and we added a Community Forum as a place for businesses such as yourself to tell us what you think, and to suggest improvements on how we can continue to make our software better! We'd love to hear your thoughts on the forum as it's the best place to elaborate on what enhancements you'd like added and to make your voice heard. The big reason we're here today is because big companies like Mindbody haven't been addressing issues affecting their software and they haven't been listening to their customers, all while the price keeps going up! At WellnessLiving we listen, because your satisfaction is our top priority!

    Aiden P. (Customer Advocate)

    Neely H.
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 11-50 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 5.0 /10

    Great for Newbies; Not Recommended for Switching

    Reviewed on 2019-12-30

    I've been disappointed overall. I had high hopes that switching for MindBody to Wellness Living...

    I've been disappointed overall. I had high hopes that switching for MindBody to Wellness Living would be a cost and hassle savings for us. It's neither. While my bookkeeper declares it's saving us money, I know there are countless and invaluable hours of my time not logged that I spend trying to troubleshoot and navigate this software. Training is insufficient for both onboarding and staff follow-up. The importing service is incomplete and resulted in me losing 5 years of detailed sales and attendance data, plus hundreds of class and event descriptions.

    Pros

    The visual layout and function of this software is appealing and easy to read. The overall aesthetics are good. In our initial switch, the function for our clients to update their passwords was excellent and increased our initial participation. It is also fairly easy for new clients to use from our website.

    Cons

    It is full of bugs and programming shortcomings. Servers are slow. Staff App is buggy and often inoperable. Credit card swiping feature on mobile devices is virtually non-functional. Sensitivity of the software on the "wrong" browser, wrong device, after updates, etc is frustrating. At least once a day I encounter a major function that isn't working. Returning clients have difficulty updating log-ins, staff has trouble navigating the schedules and filters and limitations, notification settings are so convoluted that clients and staff get spammed with useless auto-emails they don't need.

    Response from WellnessLiving Systems

    Thank you Neely for your feedback. We are pleased to hear that you find the software intuitive and easy to use not only for yourself but for your clients as well.

    We are however incredibly sorry to hear that you have encountered difficulty with the platform. Your feedback is vital to our growth and mutual success. Our number one goal is to ensure that yourself, your staff, and your clients are all getting the most out of the WellnessLiving platform.

    Neely, a customer support team member will reach out to you shortly to see how they can help. Our support agents are knowledgeable WellnessLiving experts that can help you to optimize your business with our software. Please also refer to the knowledge base day or night for a quick and informative solution! Also, we now have a community forum for our customers to voice their concerns and suggest improvements. We would really appreciate hearing from you there!

    Tony M. (WellnessLiving Customer Advocate)

    Brittany T.
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 2-10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Love this app

    Reviewed on 2021-09-16

    Love!!

    Love!!

    Pros

    It is so helpful for people to be able to book their classes and for staff to be able to see how many members are in our classes.

    Cons

    I wish the member sign up was less steps. ( I know I can avoid this with the other package)

    Alternatives Considered

    Mindbody

    Reasons for Switching to WellnessLiving

    More affordable and Wellnessliving took the time to talk with me and show me all the options and explain the app. It was hard to get a hold of someone at Mindbody and it was too spendy.

    Response from WellnessLiving Systems

    Hey Brittany,

    We love your positivity! Running your fitness studio from your phone has never been easier using our Elevate mobile staff app. We've added tons of features to help you manage your classes and keep track of your clients, all with just a few taps on your screen. We're all about giving businesses the next-gen management tools they need to grow and we've packaged it in an easy-to-use interface that both staff and clients love.
    And at WellnessLiving, you can always count on having the support when you need it. Call or email 24/7 - no matter the question, issue or inquiry - just let us know, and our support team is keen on helping you find the solutions you're looking for. It's why thousands of fitness studios are making the switch from Mindbody every year! Thank you for writing such an amazing review Brittany, we can't tell you enough how much we appreciate the kind words!

    Natasha B. (Customer Advocate)

    Samantha W.
    Overall rating
    • Industry: Recreational Facilities & Services
    • Company size: Self Employed
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 8.0 /10

    Karma Yoga Live

    Reviewed on 2021-04-28

    overall good

    overall good

    Pros

    visually easy to navigate. on demand schedule was included at the time of joining

    Cons

    Could not get immediate support. had to call the us which was expensive

    Alternatives Considered

    Facebook for Business

    Reasons for Choosing WellnessLiving

    price

    Switched From

    Mindbody

    Reasons for Switching to WellnessLiving

    less expensive and offered online on demand scheduling

    Response from WellnessLiving Systems

    Hey Samantha,

    Thanks for the review, we're thrilled you made the switch from Mindbody and chose WellnessLiving! We get customers switching over every day, and many of the stories are the same - the transition was simple and they are now saving a ton of money without needing to pay for additional add-on fees. We take pride in being an all-in-one platform that is easy for you to navigate, and we're always adding even more features to help you get more bang for your buck. We're sorry for the inconvenience reaching Support by phone in the past, we've now added a toll-free support number for all our Australian customers. Our agents are passionate about answering all your questions and helping you succeed with our platform, so please do not hesitate to contact our Support team for any assistance.

    Natasha B. (WellnessLiving Customer Advocate)

    Justin R.
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 11-50 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 5.0 /10

    Happy, Hopeful, and Disappointed

    Reviewed on 2021-02-17

    Overall I like the software and I really want it to work well and I see the potential. However due...

    Overall I like the software and I really want it to work well and I see the potential. However due to these random outages I'm losing faith in Wellness living and am actually regretting leaving Mindbody. Please find a way to monitor these issues to at least communicate that something is wrong to us. I shouldn't have to be on edge wondering and hoping that the zoom integration is going to work correctly or that my clients are not going to get their emails that we send through the system.

    I realize we are new and this anxiety could be from that...I want Wellness Living to succeed and I want them to be the answer all of us in the boutique wellness industry have been looking for. So please please please make sure your servers are working!

    Pros

    Our onboarding was great! The specialist who guided us through everything and through the transition was helpful and very clear. We were ready to leave Mindbody after 14 years as they stopped caring about their paying clients. The onboarding was so efficient. The software itself is SUPER intuitive and some things that took 20 minutes in Mindbody only take seconds in Wellness LIving, which I LOVE. There are intuitive features to the software that make sense and I so appreciate. The app that was built for us is wonderful! And our transition which scared me went VERY smoothly!

    Cons

    One day a week after our launch and everything was going smoothly...suddenly our clients could not access their virtual classes. They stopped receiving emails, pushes on their apps, etc. We had no idea what happened or what we did wrong. 95% of our business right now (during the pandemic) depends on virtual running smoothly...and I do like the zoom integration. However...after several frustrating calls with customer service no one could figure out what was going on. Four hours go by and finally after much frustration we learn that a server went down. We were told that this rarely happens and that it would be fixed. However this was after almost an entire day was spent on the phone with customer service who kept asking the same information over and over again and giving different explanations. The server situation was fixed and things were fine. I understand this can happen from time to time, but surely there is a way for someone to monitor a server like this? Weeks go by and things are running great....and then today the same thing happened! The exact same situation. We are still waiting on a call back to confirm if things are fixed. This makes me VERY nervous. As someone who relies 100% on virtual services for revenue for their business during the pandemic this creates a lot of frustration for my clients and for me.
    In general customer service is very kind and they try to be helpful but I have noticed with small issues I often get conflicting answers to problems.

    Alternatives Considered

    GloFox and Mariana Tek

    Reasons for Choosing WellnessLiving

    The software sucked. It was not inutitive. It was full of glitches. Mostly we switched because the prices kept going up and the service went down. And Mindbody started FLEX which competes with their own paying clients--which is terrible.

    Switched From

    Mindbody

    Reasons for Switching to WellnessLiving

    Wellness Living has been around for a while and I loved the ease of the product and the zoom integration. The price was also the BEST!

    Response from WellnessLiving Systems

    Hey Justin,

    Thank you for the review! We're glad your transition went very smoothly and you're enjoying the look and feel of WellnessLiving. We know that migration is often the scariest part when leaving a platform you've been with for so long, which is why we've focused heavily on making the process so simple and easy for you. Importantly, it's a lot easier for staff members and clients to make the adjustment to a modern, user-friendly system where each page, process and step take seconds rather than minutes. We've also focused extensively on developing the most helpful, knowledgeable and diligent Support Team in the business and your recent experience is the opposite of what we strive to achieve. Although issues can happen, our agents are trained to immediately find out what's going on, provide solutions and help our team fix it right away. A manager from Support will be reaching out to you to find out more about what happened and how we can improve.

    Gregory G. (Customer Advocate)

    Showing 5 reviews of 252 Read all reviews

    WellnessLiving FAQs

    Below are some frequently asked questions for WellnessLiving.

    WellnessLiving offers the following pricing plans:

    • Starting from: US$59.00/month View Pricing Plans
    • Pricing model: Subscription
    • Free Trial: Not Available

    Basic: $59.00/month Advanced: $99.00/month Professional: $129.00/month Enterprise: Call us!

    WellnessLiving has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

    WellnessLiving supports the following languages:

    English

    WellnessLiving supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    WellnessLiving integrates with the following applications:

    Constant Contact, Facebook for Business, Google Calendar, Google Maps, Mailchimp, Quickbooks Online, WordPress

    WellnessLiving offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for WellnessLiving.