About WellnessLiving

WellnessLiving is an all-in-one online booking, resource scheduling, lead generation, and reporting solution for health and wellness focused businesses. Designed for wellness establishments including yoga studios, spas, salons, personal training, fitness gyms, pilates studios, and dance clubs, WellnessLiving provides the tools users need to manage day-to-day business tasks, employees, memberships, sales, marketing, and more.

The frontend customer experience allows clients to book classes or treatments online via the Android and iOS native mobile apps, Facebook, or directly through the automatically generated WellnessLiving.com directory listing. Customers can use the WellnessLiving mobile app to book appointments, pay for services, and write reviews, as well as share their experiences on Facebook. Once bookings are made, notifications and confirmations are automatically sent to customers and staff through SMS or email, and post-booking communication is facilitated with the SMS feature.

From the WellnessLiving backend, employees and management can manage class or event schedules by synchronizing data across all platforms so that schedules are always up-to-date. Users can build their online store using the WellnessLiving wizard and start selling online instantly with a POS feature which facilitates credit card processing, recurring payments, and automatic membership withdrawals. Employers can also use staff management tools to schedule shifts, manage payrolls, track staff performance, calculate pay, and more.

Pricing starting from:

US$69.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of WellnessLiving

  • WellnessLiving helps attract and maintain customers using gamification features such as loyalty programs and incentive based rewards. Customers can gain points for actions such as booking online, referring a friend, and sharing reviews, and those with the highest scores are displayed on a leaderboard.

  • Automate workflows for simple day-to-day business tasks including automatic membership renewals, recurring payments, email and SMS notifications, and marketing. All automations can be customized and turned on or off when required.

  • The incentivized customer reviews program helps encourage customers to provide feedback which is automatically published across the web. Positive reviews get showcased on the organization's WellnessLiving listing.

  • Advanced reporting with 'quickstats' allows users to gain insight into their business at the click of a button. Generate reports on sales, tax, first visits, recurring visits, and more to understand overall business performance.

  • Spread the word with WellnessLiving’s marketing tool which allows users to generate, deploy, and track automated mobile, email, and SMS campaigns. WellnessLiving provides a custom website for organizations which is automatically optimized for search engines, to increase Google ranking and visibility to new local customers.
  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premise

    Markets

    Australia, Canada, United Kingdom, United States

    Supported Languages

    English

    Pricing starting from:

    US$69.00/month

    • Free Version
    • Free Trial
    • Subscription

    Images

    WellnessLiving Software - WellnessLiving yoga studio setup
    WellnessLiving Software - WellnessLiving membership plans
    WellnessLiving Software - WellnessLiving email creation
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    WellnessLiving video
    WellnessLiving Software - WellnessLiving yoga studio setup
    WellnessLiving Software - WellnessLiving membership plans
    WellnessLiving Software - WellnessLiving email creation

    Features

    Total features of WellnessLiving: 185

    • ACH Payment Processing
    • API
    • Access Controls/Permissions
    • Accounting Software
    • Activities Booking
    • Activity Dashboard
    • Activity Tracking
    • Alerts/Notifications
    • Application Management
    • Appointment Management
    • Appointment Scheduling Software
    • Assessment Management
    • Attendance Management
    • Attendance Tracking Software
    • Automated Responses
    • Automated Scheduling
    • Availability Management
    • Barcode/Ticket Scanning
    • Before & After Pictures
    • Belt Ranking Classification
    • Billing & Invoicing
    • Booking Management
    • Booking Notes
    • Booth Rental Management
    • CRM Software
    • Calendar Management
    • Calendar Sync
    • Calendar/Reminder System
    • Call Reminders
    • Capacity Management
    • Certification Tracking
    • Claims Management Software
    • Class Management
    • Class Scheduling
    • Client Database
    • Client Management
    • Client Portal
    • Client Profiles
    • Collaboration Tools
    • Commission Management
    • Committee Management
    • Communication Management
    • Confirmations/Reminders
    • Contact Database
    • Contact Management Software
    • Contract/License Management
    • Costume Management
    • Credit Card Management
    • Credit Card Processing
    • Customer Accounts
    • Customer Database
    • Customer History
    • Customer Mobile App
    • Customer Support Software
    • Customer Surveys
    • Customizable Branding
    • Customizable Fields
    • Customizable Forms
    • Customizable Reports
    • Customizable Templates
    • Data Import/Export
    • Debit/Credit Card Processing
    • Discount Management
    • Document Management Software
    • Drag & Drop
    • Dues Management
    • Electronic Payments
    • Email Management Software
    • Email Marketing Software
    • Email Reminders
    • Email Templates
    • Employee Management
    • Employee Scheduling Software
    • Enrollments/Onboarding
    • Event Calendar
    • Event Management Software
    • Event Scheduling
    • Exercise Library
    • Facility Scheduling
    • Faculty/Staff Management
    • Financial Management Software
    • Fitness Assessments
    • For Barbershops
    • For Dance Studios
    • For Gyms
    • For Martial Arts
    • For Medical Spas
    • For Physical Therapy
    • For Salons and Spas
    • For Yoga/Pilates Studios
    • Gift Card Management
    • Group Reservations
    • Group Scheduling
    • HIPAA Compliant
    • Hybrid Trainer
    • In-Person Payments
    • In-person Trainer
    • Instructor Management
    • Inventory Management Software
    • Inventory Tracking
    • Loyalty Program
    • Marketing Automation Software
    • Member Accounts
    • Member Communication
    • Member Database
    • Member Directory
    • Member Portal
    • Member Types
    • Membership Management Software
    • Membership Renewals
    • Mobile Access
    • Mobile Alerts
    • Mobile App
    • Multi-Location
    • Multiple User Accounts
    • Online Booking
    • Online Payments
    • Online Registration
    • Online Trainer
    • Order Management Software
    • Parent/Student Portal
    • Patient Portal Software
    • Payment Processing Software
    • Payment Reminders
    • Payroll & Commissions
    • Payroll Management
    • Performance Metrics
    • Point of Sale (POS)
    • Practice Log
    • Practice Management
    • Progress Notes
    • Progress Tracking
    • Promotions Management
    • Purchase Order Management
    • Purchasing & Receiving
    • Rate Management
    • Ratings/Reviews
    • Real-Time Data
    • Real-Time Notifications
    • Real-Time Reporting
    • Real-Time Updates
    • Real-time Scheduling
    • Recurring Appointments
    • Recurring/Subscription Billing
    • Referral Tracking
    • Registration Management
    • Reminders
    • Repertoire Management
    • Reporting & Statistics
    • Reporting/Analytics
    • Reputation Management Software
    • Rescheduling
    • Resource Scheduling
    • Rewards Program
    • Room Booking
    • SMS Marketing
    • SMS Messaging
    • SMS Reminders
    • SOAP notes
    • Sales Reports
    • Scheduling Software
    • Secure Login
    • Self Check-In/Check-Out
    • Self Service Portal
    • Social Media Integration
    • Staff Management
    • Student Management
    • Surveys & Feedback
    • Task Management Software
    • Task Scheduling
    • Team Management Software
    • Template Management
    • Third-Party Integrations
    • Time & Expense Tracking
    • Timesheet Management
    • Training Management
    • Transaction History
    • Treatment Packages
    • Two-Way Communication
    • Vendor Management Software
    • Visitor Management Software
    • Wait List Management
    • Website Integration
    • Website Management
    • eCommerce Management

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    Reviews

    Overall rating

    4.4 /5
    (538)
    Value for Money
    4.3/5
    Features
    4.3/5
    Ease of Use
    4.3/5
    Customer Support Software
    4.3/5

    Already have WellnessLiving?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 538
    Colleen Michelle
    Colleen Michelle
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 11–50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 9.0 /10

    I am a fan.

    Reviewed on 2024-05-16

    Very good product with excellent support. I am grateful to them

    Very good product with excellent support. I am grateful to them

    Pros

    The customer support is best in class. I have question that need a response immediately. They are very quick to respond.

    Cons

    I have no complaints about the software or the staff.

    Response from WellnessLiving Systems

    Hey Colleen Michelle,

    We’re thrilled to hear that you are a fan! 😊 As you know, we’re all about providing immediate assistance whenever you need it, ensuring that none of your questions go unanswered.

    We understand your concerns with Mindbody during the challenging times of COVID and their deceptive cost structure. We have had many, MANY customers transition over to us from Mindbody over the years. At WellnessLiving, we pride ourselves on being an affordable and transparent alternative. We ensure your business runs smoothly with our 24/7 customer support, all without any hidden costs.

    Thank you once again for choosing WellnessLiving. We are grateful for your support and look forward to continuing to serve your needs with our top-notch solutions and service.

    Take care,

    Anthony S (Customer Advocate)

    Sharon
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 2–10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Solid Software Performance.

    Reviewed on 2025-01-06

    Great people. Great software. Customer service is very helpful. Lots of good seminars to learn from!

    Great people. Great software. Customer service is very helpful. Lots of good seminars to learn from!

    Pros

    Easy to use and pretty intuitive. The learning curve is small. Love the way you can personalize your back office.

    Cons

    The learning curve takes some time. There are some features that are a little clunky, but I can tell they're working hard to update their software. All things considered, a very small concern.

    Alternatives Considered

    Mindbody

    Reasons for Switching to WellnessLiving

    First, it was price. Then it was easy of use. Now it's consistency of competency.

    Response from WellnessLiving Systems

    Hi Sharon, thank you for your wonderful review! We’re thrilled to hear that you’ve had a great experience with WL. It’s fantastic that you find the software easy to use, intuitive, and enjoy the ability to personalize your back office. We also appreciate your positive feedback about our customer service and the helpful seminars! We truly value your thoughts on the learning curve and certain features. We understand that some aspects can take time to master, and we’re constantly working on updates and improvements to enhance the overall experience.

    Your feedback helps us stay focused on delivering the best possible service, so thank you for sharing it with us!
    We’re always here to assist you—please feel free to reach out to us at [email protected] if you need to discuss the features so we can update you. Regards, Benjamin K.

    Tekeisha
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 2–10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 1.0 /10

    Nice People, Poor & Unreliable Product

    Reviewed on 2024-12-15

    The people who work in customer service are helpful. But if a product is unreliable, that means...

    The people who work in customer service are helpful. But if a product is unreliable, that means little. It is a cost effective product for a new, growing studio. But once you can afford something different, you really should try another service that is more reliable.

    Pros

    There are many features and the system is cost effective for smaller studios like mine. You generally hear back from someone in the company when you need them within 24 hours.

    Cons

    The system is completely unreliable. On my opening day, there was a system wide outage that lasted almost 24 hours. I could not check in clients, take payments, or conduct business. This is not the only time this has happened. For larger studios, this may not be an issue but for small businesses like mine, letting a customer walk out of the door because you cannot get them into your system due to downtime is a really big deal. It is also cumbersome when you try to get people to create an account because everything is routed through their backend. Wellness Living also does not have APIs that integrate with much of the popular software that allows you to market to clients (e.g. Class Pass) and it does not integrate with systems like Netgym which allow scheduling support. If money is an option, try them. But they are a short term solution. I have had multiple days when my instructors could not sign in, we could not check people in, or we could not accept money because the system was down. They really need to do better.

    Alternatives Considered

    Mindbody

    Reasons for Switching to WellnessLiving

    The cost was lower than MindBody. This was important as my studio was just starting out.

    Response from WellnessLiving Systems

    Hi Tekeisha, thank you for taking the time to share your experience, and we truly appreciate your candid feedback. We’re glad to hear that our customer service team has been helpful and responsive. However, we deeply regret that you’ve encountered such reliability issues, especially on days when your business depends on the system the most.

    We understand the importance of having a dependable platform, particularly for smaller businesses like yours, and we sincerely apologize for the downtime and disruptions you’ve faced. A senior customer excellence representative has reached out to you to address these issues and work towards a resolution. We are taking your concerns with utmost seriousness.

    Your feedback on the lack of integrations with marketing tools and scheduling systems is also valuable, and we’ll continue to explore ways to expand our integrations to better support our customers’ needs - Best Regards, Benjamin K.

    Chase
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 2–10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    WellnessLiving Rocks

    Reviewed on 2024-12-02

    Overall I'm very happy with the experience. They are cost-effective and work well with the...

    Overall I'm very happy with the experience. They are cost-effective and work well with the direction of our center.

    Pros

    I love the flow of the back-end system. I love the cost, I love the customer support.

    Cons

    Sometimes their system can be a little tricky and limited in what it's able to do. You have to get creative to circumnavigate small limitations.

    Alternatives Considered

    FreshBooks

    Reasons for Choosing WellnessLiving

    We needed a system that actually tracked punch passes and memberships.

    Switched From

    Square Point of Sale

    Reasons for Switching to WellnessLiving

    It had the best price, system functionality, and uses.

    Response from WellnessLiving Systems

    Hey Chase!

    Thank you for your fantastic 5/5 review! We’re excited to see you’re enjoying WellnessLiving’s CRM, marketing, scheduling, and payment tools. Providing an all-in-one solution to streamline your operations and replace multiple platforms is exactly what we aim for.

    We appreciate your feedback about workarounds and are always looking to improve flexibility for our customers. If there’s a feature you’d like to see, our 24/7 support team and Community Forum are here to help—we value your input in shaping our platform.

    Thank you for choosing WellnessLiving! We’re proud to offer an affordable, reliable, and easy-to-use solution that helps you attract, convert, and retain clients better than competitors like Mindbody. We look forward to supporting your continued success!

    All the best,

    Anthony S.

    Jenny
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 2–10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Great for Pilates Studio scheduling

    Reviewed on 2025-01-24

    Excellent support - tech staff friendly and knowledgeable

    Excellent support - tech staff friendly and knowledgeable

    Pros

    The WellnessLiving support staff is always helpful and polite. They are knowledgeable and give me the help I need promptly! The website is flexible and really works well for a busy studio schedule!

    Cons

    Because it does so much, it takes awhile to fully learn all the applications of their website.

    Alternatives Considered

    Timely

    Reasons for Choosing WellnessLiving

    needed more flexibility and scheduling options

    Switched From

    Vagaro

    Reasons for Switching to WellnessLiving

    best options and value for what I needed

    Response from WellnessLiving Systems

    Hi Jenny, thank you so much for your fantastic review! We’re so glad to hear that WL has been a great fit for your Pilates studio and that our support staff has been helpful, friendly, and prompt in assisting you. We strive to provide excellent customer service, and it’s wonderful to know that we’re meeting that goal for you.
    We’re also happy to hear that the flexibility of our website has worked well for your busy studio schedule. We understand that with so many features, there’s a bit of a learning curve, but we’re confident that once you’ve explored all the capabilities, it will continue to streamline your operations and improve your experience.
    If you ever need assistance or have any questions as you continue using WL, don’t hesitate to reach out to us at [email protected]. We're always here to help! Warm Regards, Benjamin K.

    Showing 5 reviews of 538 Read all reviews

    WellnessLiving FAQs

    Below are some frequently asked questions for WellnessLiving.

    WellnessLiving offers the following pricing plans:

    • Starting from: US$69.00/month
    • Pricing model: Subscription
    • Free Trial: Not Available

    WellnessLiving has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    WellnessLiving supports the following languages:

    English

    WellnessLiving supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    WellnessLiving integrates with the following applications:

    Brivo Access, ClassPass, Constant Contact, Google Calendar, Google Maps, LenzVU, Mailchimp, Meta for Business, QuickBooks Online, WordPress, Zapier, Zoom Workplace

    WellnessLiving offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for WellnessLiving.