Ravetree

Ravetree has transformed our business. Things that used to take multiple software and apps are now under one umbrella. The entire team loves Ravetree, and it's so amazingly powerful.

The only con I can say about Ravetree is that, since it has so many capabilities, it can be a bit overwhelming to start with. It's really best to take it gradually, as you learn all the system can do.

Incorporates Sales, Project Management, Finances, task management and resource management all in one. The Agile functionality is key for our business and was the core reason it was selected above other vendors.
Overall view of tasks for teams across production and projects.

The CRM component does not fully integrate with the Projects. Once an opportunity has been converted it would be great to automatically trigger Project setup. Retainer functionality does not suit our needs entirely but we have a unique offering.

The application has some great qualities, however many worked sporadically. On many occasions we reached out to support to ask why something was not working, only to be told it was working and instantly finding that it was (as if functions were being fixed as we mentioned them).

I did reach out when we were considering leaving and received a response I was quite shocked with.

The team responded with BYE and kicked us out of support completely. We were no longer able to contact them. SHOCKING support

The lack of stability and the appalling support.

What I like most is that you can easily track multiple projects, owners and milestones in a click of a button.

Sometimes, getting alerts can be difficult. If you miss an email, you may miss an update or a tag in Ravetree. I wish there was a more easily digestible dashboard when you login to review the updates related to your projects.