Kukui
About Kukui
Drive more business to your shop with KUKUI. The KUKUI All-in-One Success Platform® provides auto repair shops with a branded SEO rich website, robust CRM, PPC management, call tracking, online appointment setting, online payments, review management with AI tools, and intuitive analytics. Repair shop owners can also take advantage of customer engagement and trust-building solutions like KUKUI’s My Garage, live scheduling, digital vehicle inspections as well as automated postcard, email, and text marketing campaigns.
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Reviews
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- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Love it . Easy to navigate.
Reviewed on 2017-09-01
It makes it easy to do our job if we aren't worrying about the web site . Reviews, follow up call...
It makes it easy to do our job if we aren't worrying about the web site . Reviews, follow up call Ect...
Pros
We love the follow up tab. It helps us navigate our call center with less busy work . We are able to pull all
Sorts of reports for making our necessary follow calls .
Cons
Some things we don't use yet . More if a time issue in our end we are busy and have to pick what we actually use right now
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
The all in one pricing makes their services complete for clients, no EXTRA fees!
Reviewed on 2017-08-31
Better tracking of customer data. regular sessions with our rep keeps us on top of our information.
Better tracking of customer data. regular sessions with our rep keeps us on top of our information.
Pros
The software keeps our web presence maximised and the customer service allows us to understand the process.
Cons
The exchange rate for Canadian clients hurts. Perhaps opening a Canadian office would make your product much more attractive to potential Canadian clients. This is the only "con".
- Industry: Automotive
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 6.0 /10
This is ok, it functions well, but I feel that it is a bit overpriced.
Reviewed on 2017-09-06
Our website is built for us so we don't have to do it ourselves. Some of the customer tracking...
Our website is built for us so we don't have to do it ourselves. Some of the customer tracking is beneficial.
Pros
Our contact is easy to work with and prompt at getting answers for us. I am able to adjust minor things on our site as needed.
Cons
It is very clunky. There are some things that I think could be easier to use when updating the website. There have been some basic needs that we have not been able to get answers to. While we like working with our representative, because she is not "website" trained, some of my questions don't make sense to her so it's sometimes a challenge to get answers.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Kukui provides so much more than a website. The entire platform is amazing.
Reviewed on 2017-09-08
It is an integral tool in assessing our customer base, phone calls, leads, ROI, web-site, coupons,...
It is an integral tool in assessing our customer base, phone calls, leads, ROI, web-site, coupons, communication..... This web-site and platform does almost everything.
Pros
The dashboard is a tangible tool to help me maintain my customer base, improve performance, measure profitability.
Cons
I would like to be able to text updates to individual customers while their car is being serviced or repaired.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
great source to take care of our website without any worries
Reviewed on 2018-03-08
pretty good so far, the only challenge so far is just that we changed our representative, and we...
pretty good so far, the only challenge so far is just that we changed our representative, and we have been very happy with our current one
Pros
Our website looks very nice and is user friendly, exactly what we are looking for. We get to pick and choose what we want and they design, and even coupons. Very happy with this service.
Response from Kukui
Hi Alex
Thanks for trusting Kukui with your website.
Kukui FAQs
Below are some frequently asked questions for Kukui.Q. What type of pricing plans does Kukui offer?
Kukui offers the following pricing plans:
- Starting from: US$499.00/month
- Pricing model: Subscription
- Free Trial: Not Available
Contact Kukui for pricing information.
Q. Who are the typical users of Kukui?
Kukui has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Kukui support?
Kukui supports the following languages:
English
Q. Does Kukui support mobile devices?
Kukui supports the following devices:
Q. What other apps does Kukui integrate with?
Kukui integrates with the following applications:
ALLDATA, AutoFluent, AutoS2000, AutoShop, AutoSoft Online, AutoTraker, Autosoft DMS, Bay-masteR, COSTAR, CarServ, FastTrak, Frazer, Garage Partner, HITS, LANKAR PRO, MaxxTraxx, MechanicDesk, NAPA TRACS, Omnique, Shop Boss, Shop-Ware, Shopmonkey, TPM Pro, TeamWorks, Tekmetric, TireConnect, TireShop, VAST
Q. What level of support does Kukui offer?
Kukui offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, Chat
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