Kukui
About Kukui
Kukui is an all-in-one marketing and customer relationship management (CRM) platform designed for auto repair businesses. The software offers conversion rate optimization tools, point of sale (POS) system integrations, revenue tracking dashboards, and more. Kukui also pairs users with a dedicated marketing director to assist with designing personalized marketing campaigns, implementing strategies, and overseeing marketing activities.
Kukui’s email campaigns can be used to nurture new leads and strengthen relationships with existing customers. Campaign success can be tracked in the business dashboard, alongside key performance indicators (KPIs) including lead conversion rate and average revenue per customer. Custom-designed, search engine optimized websites provide users with an online presence that reflects their company brand and identity.
Key benefits of Kukui
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- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
Overall good quality
Reviewed on 2017-09-06
Pros
Customer database is easy to understand, maintenance scheduling and vehicle tracking are a great to use.
Cons
It would be helpful to see a much more interaction with Google, yelp and other review based sites. The reviews i receive from the website are great but they not influence new clients like Google or yelp.
- Industry: Automotive
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Responsive team
Reviewed on 2017-09-07
In depth marketing reports and the data. The ability to tweak offers and update simply.
In depth marketing reports and the data. The ability to tweak offers and update simply.
Pros
Adaptability. I love that we can make changes immediately that reflect the operational enhancements. New pictures, hours of operation etc. Adaptability. I love that we can make changes immediately that reflect the operational enhancements. New pictures, hours of operation etc.
Cons
Have discovered some mapping inconsistencies that should not have happened for the length of time until my discovery.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
A great product and customer service
Reviewed on 2017-08-31
Great website. Track my spending and calls
Great website. Track my spending and calls
Pros
Recorded calls, emails are easy, I can track may spending on marketing and I get an explanation when the numbers change. Great website I always get complements. I can easily answer a appointment and a review.
Cons
I can't change the service intervals to real world maintenance. I don't care what the manufacturer recommend service because it is base on false driving pattern. No person drives under these conditions to change oil at 10k miles. I need the ability to adjust my maintenance accordingly. Better sync with Mitchell schedule
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Kukui has been a wonderful tool to help manage and get the most out of our business.
Reviewed on 2017-08-31
Easy to access and understand data, clean design, helpful and friendly staff.
Easy to access and understand data, clean design, helpful and friendly staff.
Pros
It is easy to use, has great graphs and charts full of helpful information, and the staff is very friendly and attentive.
Cons
I wish they could integrate more of my shop's operating system, however each month they add more features and integration.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
KUKUI IS VERY EASY TO USE AND NAVIGATE.
Reviewed on 2017-09-06
BEING ABLE TO TRACK OUR CUSTOMERS NEEDS AND UPDATE THEM WHEN SERVICES ARE UPCOMING AND NEEDED. ALSO...
BEING ABLE TO TRACK OUR CUSTOMERS NEEDS AND UPDATE THEM WHEN SERVICES ARE UPCOMING AND NEEDED. ALSO SEEING WHERE OUR NEW CUSTOMERS ARE BEING GENERATED FROM.
Pros
THE DASHBOARD THAT UPDATES ME ON OUR PERFORMANCE MONTHLY GOALS. ALSO THE MISSED LEADS SECTION TO MAKE SURE WE DON'T EVER LET A MISSED EMAIL OR PHONE CALL SLIP THROUGH.
Kukui FAQs
Below are some frequently asked questions for Kukui.Q. What type of pricing plans does Kukui offer?
Kukui offers the following pricing plans:
- Starting from: US$499.00/month
- Pricing model: Subscription
- Free Trial: Not Available
Contact Kukui for pricing information.
Q. Who are the typical users of Kukui?
Kukui has the following typical customers:
2–10, 11–50, 51–200, 201–500
Q. What languages does Kukui support?
Kukui supports the following languages:
English
Q. Does Kukui support mobile devices?
Kukui supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Kukui integrate with?
We do not have any information about what integrations Kukui has
Q. What level of support does Kukui offer?
Kukui offers the following support options:
Email/Help Desk, Phone Support, Chat
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