--- description: Detailed reviews on Health Cloud based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Health Cloud with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Health Cloud Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Clinical Trial Management Software](/directory/53/clinical-trial-management/software) > [Health Cloud](/software/109415/health-cloud) # Health Cloud Canonical: https://www.getapp.ca/software/109415/health-cloud Page: 1 / 3\ Next: [Next page](https://www.getapp.ca/software/109415/health-cloud?page=2) > Salesforce Health Cloud is a collaborative, all-round healthcare CRM and patient management software for healthcare providers, payers, and patients > > Verdict: Rated **4.5/5** by 44 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Health Cloud Patient management tools, such as the Today Page which automatically prioritizes patients, enable care teams and providers to focus on the tasks and patients requiring the most attention. A secure patient community can be created using drag-and-drop tools, connecting entire care teams across all internet-enabled devices. Healthcare professionals can select patient plans, view care teams, and assign tasks from any device, with concurrent care plans allowing the creation and assignment of different care plans to various teams, for the care of patients with multiple medical issues. Care Team Lists allow caregivers to view and communicate with care teams, the Care Plan Selector enables the assignment of care plans to patients, and Care Plan Tasks let care providers assign tasks to patients on-the-go. Health Cloud automatically calculates risk scores for all patients based on the industry standard CMS-HCC model, and providers can view risk across patient populations in customizable dashboards, enabling the provision of care to the patients who need it most. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 44 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support Software | 4.1/5 | Based on overall reviews | | Value for Money | 3.9/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Salesforce - **Location**: San Francisco, US - **Founded**: 2003 ## Commercial Context - **Starting Price**: US$350.00 - **Pricing model**: Per User (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - 21 CFR Part 11 Compliance - API - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Activity Monitoring - Activity Tracking - Ad hoc Reporting - Admissions Management - Alerts/Escalation - Alerts/Notifications - Appointment Management - Appointment Scheduling Software - Audience Targeting - Audit Management - Authorization Tracking - Automated Routing - Automated Scheduling - Bed Management - Billing & Invoicing ## Integrations (1 total) - Tableau ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Clinical Trial Management Software](https://www.getapp.ca/directory/53/clinical-trial-management/software) ## Related Categories - [Healthcare CRM Software](https://www.getapp.ca/directory/937/healthcare-crm/software) - [Patient Management Software](https://www.getapp.ca/directory/901/patient-management/software) - [Patient Engagement Software](https://www.getapp.ca/directory/1359/patient-engagement/software) - [Patient Case Management Software](https://www.getapp.ca/directory/815/patient-case-management/software) - [Clinical Trial Management Software](https://www.getapp.ca/directory/53/clinical-trial-management/software) ## Alternatives 1. [Carepatron](https://www.getapp.ca/software/2048864/carepatron) — 4.4/5 (858 reviews) 2. [Jane](https://www.getapp.ca/software/122271/jane-app) — 4.8/5 (523 reviews) 3. [BestoSys](https://www.getapp.ca/software/107765/bestosys) — 4.8/5 (293 reviews) 4. [Epic](https://www.getapp.ca/software/112769/epiccare-emr) — 4.4/5 (455 reviews) 5. [Pabau](https://www.getapp.ca/software/168847/pabau) — 4.7/5 (641 reviews) ## Reviews ### "Recommend - would give 5/5" — 5.0/5 > **Karina** | *January 10, 2026* | Marketing & Advertising | Recommendation rating: 8.0/10 > > **Pros**: Used it with a client, and we were able to pull different dashboards for reporting without any issues. Whenever we encountered one, we had fast responses from the customer support team. > > **Cons**: I think that the only issue we had is that sometimes we were not able to find some patients but that was mostly our own fault. > > I would recommend Health Cloud to anyone that is looking a practice management tool with a good value for money ----- ### "Powerful healthcare data platform with a steep setup curve" — 4.0/5 > **Verified Reviewer** | *January 30, 2026* | Computer & Network Security | Recommendation rating: 7.0/10 > > **Pros**: The biggest strength of Health Cloud is its ability to unify patient or member data into a single, comprehensive view. It improves care coordination, data visibility, and collaboration across teams. The integration with the Salesforce ecosystem is strong, and built-in compliance features make it suitable for regulated healthcare environments. > > **Cons**: Implementation can be complex and time-consuming, especially for teams without prior Salesforce experience. Costs can increase quickly due to licensing and customization needs. There is also a noticeable learning curve during initial adoption. > > Overall, Health Cloud is a powerful and scalable solution for managing healthcare data and patient engagement. Once implemented properly, it delivers strong value, but it requires technical expertise, time, and budget to fully leverage its capabilities. Best suited for mid-to-large healthcare organizations rather than small teams ----- ### "Good quality app" — 4.0/5 > **Latisha** | *February 3, 2026* | Hospital & Health Care | Recommendation rating: 6.0/10 > > **Pros**: The inclusive knowledge that you can get from multiple platforms in one app and ability to find financial resources in one app without researching in different areas. Also how quick customers service is willing to help me understand the service there offer and how patient they are with me while we navigate what im trying to look for. > > **Cons**: To much pop up ads while trying to research and look for information and data. Finances is not upfront need to know cost as quick as possible. > > Overall it’s a good app/site that helps us find things we need with less stress. And the ability to get customer service very fast help ease that. ----- ### "Transforming Patient Care with Health Cloud" — 5.0/5 > **Verified Reviewer** | *March 25, 2026* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: It’s also strong on interoperability. It integrates with EHR systems and other healthcare tools, so organizations don’t have to rip and replace existing systems—they can layer Health Cloud on top and connect everything. > > **Cons**: Health Cloud isn’t plug-and-play. Setting it up properly—especially integrating with EHRs, mapping data models, and configuring workflows—can take months and requires experienced Salesforce developers > > Overall, my experience with Salesforce Health Cloud is that it’s powerful but requires commitment. It’s not just a tool you install and immediately see results from—it shines when the organization invests in proper setup, integration, and training. ----- ### "Salesforce health cloud review from regular long-term user" — 4.0/5 > **Olga** | *January 9, 2026* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: I enjoy working in Health Cloud due to the ample amount of information that is able to fit on one screen, which allows for more efficient patient management. Also, bugs and issues are fixed promptly. > > **Cons**: When having multiple patient tabs open and trying to organize them in particular order, the order changes when another tab is opened. > > I enjoy working in this platform, but I think there a few aspects that could be developed further, such as pre-typed medication names, sig codes and medical conditions for increased efficiency. ----- Page: 1 / 3\ Next: [Next page](https://www.getapp.ca/software/109415/health-cloud?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/109415/health-cloud) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data