--- description: Detailed reviews on Survey Solutions based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Survey Solutions with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Survey Solutions Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Survey Tools](/directory/234/survey/software) > [Survey Solutions](/software/109309/survey-solutions) # Survey Solutions Canonical: https://www.getapp.ca/software/109309/survey-solutions Page: 1 / 5\ Next: [Next page](https://www.getapp.ca/software/109309/survey-solutions?page=2) > Survey Solutions combines user-friendly development and powerful survey management tools for complex surveys with little or no programming > > Verdict: Rated **4.6/5** by 85 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Survey Solutions Provides CAPI/CAWI data collection as well as data and survey management without customization or programming. User-friendly questionnaire designer and survey management. Used for simple or complex questionnaires and sample designs including panels The software can be tailored to the needs of the clients, allowing them to successfully complete simple and more sophisticated projects Supervisors may view and check the collected information as soon as the enumerators finish the interviews, together with possible error reports. Changes in the structure of the questionnaire can be instantly reflected on the interviewers' devices. This allows for last-minute updates or error corrections. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 85 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.5/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: World Bank Group - **Location**: Washington, US - **Founded**: 1944 ## Commercial Context - **Pricing model**: (Free version available) (Free Trial) - **Pricing Details**: The software is offered free of charge, its development being co-financed by the World Bank. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile) - **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Australia, China, India, United States ## Features - API - Customizable Questions - Customizable Templates - Data Import/Export - Drag & Drop - Email Marketing Software - Email Reminders - Feedback Management - Mobile Survey - Multi-Channel Distribution - Multi-Language - Offline Response Collection - Pulse Surveys - Question Branching - Question Library - Question Piping - Randomization - Real-Time Data - Reporting/Analytics - Response Quotas ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Chat ## Category - [Survey Tools](https://www.getapp.ca/directory/234/survey/software) ## Alternatives 1. [Jotform](https://www.getapp.ca/software/10191/jotform-4-0) — 4.7/5 (2794 reviews) 2. [UmfrageOnline](https://www.getapp.ca/software/131259/enquetes-maken) — 4.6/5 (1553 reviews) 3. [Google Forms](https://www.getapp.ca/software/112857/google-forms) — 4.7/5 (11363 reviews) 4. [SurveyMonkey](https://www.getapp.ca/software/2371/surveymonkey) — 4.6/5 (10427 reviews) 5. [SurveyHero](https://www.getapp.ca/software/2080480/surveyhero) — 4.7/5 (207 reviews) ## Reviews ### "Very Helpful Survey Management" — 5.0/5 > **Tyas** | *September 28, 2019* | International Affairs | Recommendation rating: 10.0/10 > > **Pros**: Survey Solutions provides direction and guidance for creating excellent questionnaire questions so that the surveys I make are very effective. > > **Cons**: The interface is not easy to understand and its features are too simple so it needs to be updated, but other than that this tool is very good > > Thanks to Survey Solution, all my questionnaire and survey needs were able to run well ----- ### "reliable, very easy to use software with all the complexity you need for socio-economic surveys" — 5.0/5 > **Andreas** | *March 7, 2018* | Recommendation rating: 10.0/10 > > **Pros**: - designer: very well designed interface, fast to create and update large questionnaires, a lot faster than in other software packages - complex yet simple: an ever growing list of purpose-tailored questionnaire components and the syntax make the entry threshold to building complex questionnaires structures really low, no need to think through complex loops or fiddle with identifiers - collaboration: ability to simultaneously work in the same questionnaire is great for collaboration across countries, very useful during design phase - user and knowledge base, documentation: the support site and public questionnaires are a great way to learn functionality, discover solutions and learn from other experiences. Well designed standard sections like household member and consumption that you can copy and paste into your questionnaire. Also, there is a wealth of high quality documentation. - interviewer interface: intuitive design, easy navigation inside the questionnaire, and non-enforcing soft checks. You can train field workers directly in Survey Solutions, no paper needed. - commenting function great for giving and receiving feedback from the field - paradata: the available para data is a great tool to monitor the interviewing process. One can extract interview length and duration, interviewing speed, working hours, etc > > **Cons**: In the future it would be great to see more flexibility around the allocation of interviews in the field to allow field teams to quickly react to local conditions and to manage their visits more effectively. In particular, - the ability to locally generate interview files with pre-filled information (e.g. for an endline survey) - local offline reallocation of interview files ----- ### "The software is easy to learn and use." — 3.0/5 > **Ademola** | *April 17, 2018* | Recommendation rating: 7.0/10 > > **Pros**: Ability to manage both the jobs and personnel while on the field. One can easily manipulate the software to perform desired functions. > > **Cons**: Inability to take charge of the back end of the database. The programming aspect of the software because I'm not that vast in programming. But I can get over it anyway when I improve my programming knowledge. ----- ### "Easy to learn, easy to train and easy to use." — 5.0/5 > **Benjamin** | *July 20, 2017* | Research | Recommendation rating: 9.0/10 > > **Pros**: It is free. It includes most of social research CAPI mode features. It is also rather flexible concerning the exporting formats. Data management and data collection progress are easy to monitor. Interview assignment easy to handle with new version. Forum/FAQ is very helpful and keeps getting richer. > > **Cons**: C\# language is not always easy to use and/or to understand. For QC happening directly on the field, the Google Chrome interface is not the most adequate: developing a QC or Editor app would be excellent, for QC to happen on tablets (could include re-interviews on a number of items, etc.). The error compilation and error description needs more details and solutions. > > Improved data overall quality. Reduced data cleaning time. Simplified field logistics. Reduced interview length. ----- ### "The most complete survey management suite and it's free." — 5.0/5 > **Burt** | *October 30, 2020* | Government Administration | Recommendation rating: 10.0/10 > > **Pros**: It is complete. There are many options when it comes to survey tools, each with a particular suitability. However, when it comes to conducting large scale, governmental surveys and censuses, there is no need to look further. Survey Solutions can accomplish this objective at 0 cost. It has been tested exhaustively and has been adept at exceeding expectations, from questionnaire design to survey management and enumeration. > > **Cons**: It may be a bit of an overkill for small scale, online, near real time or mobile surveys and surveys involving big data analysis. > > Was a joy to work with, especially when developing a Census (SuSo API) App for the CSO St.Lucia, based on the R package and to (hopefully) serve the CARICOM region in the monitoring and control of the upcoming 2021 round of the Housing and Population Census. ----- Page: 1 / 5\ Next: [Next page](https://www.getapp.ca/software/109309/survey-solutions?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/109309/survey-solutions) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data