About Loopy Loyalty
Loopy Loyalty is a loyalty program software which enables small businesses to engage customers via digital stamp cards in Apple Wallet and Android Pay. With Loopy Loyalty, users can design digital loyalty cards online, send push messages to customers, capture transaction history and view customer insights without coding knowledge.
Key benefits of Loopy Loyalty
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Alternatives
Kangaroo
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Preferred Patron Loyalty
Square Point of Sale
Reviews
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- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Great product!
Reviewed on 2017-10-19
Pros
The online platform is very easy to use and the stamper app works great and very easy to use. Customer support is great, very helpful and responds really fast to questions.
Cons
Per month for the "Growth" plan is too expensive. It would be great to have the "Growth" plan for half that price.
Response from Loopy Loyalty
Thanks for your review Christos! We're glad that Loopy Loyalty and the stamper app is very easy to use.
- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Loopy Loyalty experience for Synergy
Reviewed on 2023-09-20
So for my experience has been wonderful
So for my experience has been wonderful
Pros
I love the way it is digital so it's on your phone and it helps my customers to be able to keep track of the items that they purchase and to receive their awards for those ones that they purchase
Cons
Accessibility after downloading it finding the app on your phone
Alternatives Considered
Square Point of SaleReasons for Switching to Loopy Loyalty
I love the convenience the ease of the product and it was great setup- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 1.0 /10
customer use is difficult and cumbersome and requires lots of explanation
Reviewed on 2017-10-23
more frustrations than benefits thus far. Suggested improvements on customer side would make this...
more frustrations than benefits thus far. Suggested improvements on customer side would make this an awesome app.
Pros
I like all the features available to a business owner. It is a very valuable tool to separate yourself from the crowd.
Cons
The app needs pop ups instructing customers through sign up or a banner "To Finalize enrollments, click add button to finalize enrollment and add to your wallet". I should not have to send a video or instructional card which I am currently having to do to new customers. The link alone left most confused and only enrolled, not installed. Additionally, on iPhones you can not see the entire message when the phone is locked. If I click on the message the card opens up and you do not see the message on the card. The only way the customer can see the message is to click on the bottom left corner on the "I". This is not discoverable by most customers without instructions.......WAY to much effort on customer side. .....
Response from Loopy Loyalty
Thanks for the feedback Kimberly. Glad to hear you like all of the features Loopy Loyalty can provide you as a business owner. And thanks for letting us know your thoughts about Apple Wallet passes. While there might be a bit of an education aspect to get customer to install your card, we hope that it will continue to get easier with Apple Pay being even more widely adopted (and mobile wallet content being used even more). We'll also share your feedback directly with Apple and will continue to keep you posted on any future changes with Apple Wallet.
- Industry: Restaurants
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Loopy Loyalty with Exquisite Energy
Reviewed on 2023-09-11
I truly appreciate having this program! I am happy with everything about it.
I truly appreciate having this program! I am happy with everything about it.
Pros
Everything from the beginning has been simple and easy to use starting with the setup. They make having a loyalty card system well worth it! Customers love it and our staff loves stamping people and giving them rewards when they have achieved it. I have gotten other friends that are club owners on this after seeing their loyalty program is nothing like this or as simple to use as Loopy.
Cons
I would love to be able to see what awards the customer was given or what number they were on so I can check that with the reward given and documented. This is an Android issue I am sure—-the Android phones never go into a wallet. They have to screenshot it and then find it each time they come in. And it’s not live then either to see what stamp they are on.
Response from Loopy Loyalty
Thank you for your wonderful review of Loopy Loyalty! We're thrilled to hear you find our loyalty card system simple and efficient, from setup to everyday use. Knowing that both your customers and staff love the program brings us great joy.
We appreciate your feedback regarding tracking rewards on Android devices. If you have time please share more details by sending an email to [email protected] and we will investigate further. It sounds like some Android users may not be saving the card to their wallet.
Our customizable stamps and cards are designed to fit your brand, and we're glad you value this feature.
Your recommendation to fellow club owners is greatly appreciated, and your satisfaction is our top priority. We're committed to improving our services and addressing any issues you encounter. If you have further feedback, please don't hesitate to contact our support team. Thank you for choosing Loopy Loyalty; we look forward to continuing to serve your loyalty program needs.
- Industry: Entertainment
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
love it
Reviewed on 2023-09-04
overall very good app , but price is high
overall very good app , but price is high
Pros
your Power Point is you can add the card to the iPhone wallet, and the scan app looks good ,but you still need to work on reporting and making some charts
Cons
employee enters a code for each employee to know who made the scan, add an invoice number to scan or attache picture to scan.
Response from Loopy Loyalty
We extend our sincerest gratitude for taking the time to share your thoughts and experiences with Loopy Loyalty. Your feedback is invaluable to us, and we are delighted to hear that you love using Loopy Loyalty.
We appreciate your positive comments about the features that you find valuable, such as adding the card to the iPhone wallet and the appearance of the scan app. Your feedback encourages us to continue providing excellent user experiences.
And thank you for sharing your thoughts on pricing. We are continuously reviewing our pricing structure to ensure it remains competitive and provides the best value for our users. Rest assured that we will keep your feedback in mind as we make any pricing adjustments in the future.
Thank you for choosing Loopy Loyalty, and please feel free to reach out if you have any more suggestions, questions, or feedback in the future. Your insights are invaluable in helping us create a better user experience for you and all our users.
Loopy Loyalty FAQs
Below are some frequently asked questions for Loopy Loyalty.Q. What type of pricing plans does Loopy Loyalty offer?
Loopy Loyalty offers the following pricing plans:
- Starting from: US$25.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
15 day free trial. 3 plans available starting from $15/month.
Q. Who are the typical users of Loopy Loyalty?
Loopy Loyalty has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Loopy Loyalty support?
Loopy Loyalty supports the following languages:
English
Q. Does Loopy Loyalty support mobile devices?
Loopy Loyalty supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Loopy Loyalty integrate with?
Loopy Loyalty integrates with the following applications:
Zapier
Q. What level of support does Loopy Loyalty offer?
Loopy Loyalty offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat
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