
About Loopy Loyalty
Loopy Loyalty is a loyalty program software which enables small businesses to engage customers via digital stamp cards in Apple Wallet and Android Pay. With Loopy Loyalty, users can design digital loyalty cards online, send push messages to customers, capture transaction history and view customer insights without coding knowledge.
Pricing starting from:
US$18.00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Loopy Loyalty
Key benefits of Loopy Loyalty
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Supported Languages
English
Pricing starting from:
US$18.00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Loopy Loyalty
Images







Features
Total features of Loopy Loyalty: 38
Alternatives
Kangaroo

Preferred Patron Loyalty

Salesforce Experience Cloud

Spendgo

Reviews
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- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Great product!
Reviewed on 10/19/2017
Pros
The online platform is very easy to use and the stamper app works great and very easy to use. Customer support is great, very helpful and responds really fast to questions.
Cons
Per month for the "Growth" plan is too expensive. It would be great to have the "Growth" plan for half that price.
Response from Loopy Loyalty
Thanks for your review Christos! We're glad that Loopy Loyalty and the stamper app is very easy to use.
- Industry: Retail
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Straightforward system for small businesses
Reviewed on 1/3/2023
Aside from the minor points mentioned above, everything has run very smoothly and has been received...
Aside from the minor points mentioned above, everything has run very smoothly and has been received favourably by our customers.
Pros
The whole Loopy Loyalty rewards program is a breeze to use, no need for any technical knowledge, just follow the instructions and it's ready to go. It's highly customisable and looks professional, helping smaller businesses feel on par with the big chains. In fact, these digital loyalty cards are actually preferred by many of our customers for ease of use (stored in wallets), no need to download an app or set up an account which collects all your personal information, just scan the QR and a card is generated there and then. Managing the system is easy, issuing and redeeming rewards is easy, I have very few complaints and would recommend to others looking for a similar system.
Cons
Some customers fail to save their card to their device so a mobile friendly way to get them access to their card again would be appreciated, they tend to scan the QR and sign up again which generates a brand new card. I believe you can enable unique customer enrolment checks so sign ups are limited to one per customer however I mistakenly didn't set this up initially, and I'm unable to switch on this feature on an active card though I realise this is my own fault. If this could be enabled after a card is activated this would be useful. If a customer has't saved their card, I have to use a desktop to locate it from the management side and I can then access and share their card with them so they can then save it - doing this on mobile is quite tricky which is an issue when desktop access isn't available. The mobile version of the site is useful and functional apart from searching for a customer (iPhone 14), all searches tend to show 0 results. The only other negative is that rewards are difficult to see on the card, when a customer reaches 10 stamps (enough for 1 reward), the stamps disappear and a reward is saved, I know to click the 3 small dots to access further info and view rewards but despite publishing this information, many of my customers panic and think their stamps have just disappeared and their reward isn't there. I'd prefer to have the number of rewards visible on the front of the card so customers can easily see if they have any to use.
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 1.0 /10
customer use is difficult and cumbersome and requires lots of explanation
Reviewed on 10/23/2017
more frustrations than benefits thus far. Suggested improvements on customer side would make this...
more frustrations than benefits thus far. Suggested improvements on customer side would make this an awesome app.
Pros
I like all the features available to a business owner. It is a very valuable tool to separate yourself from the crowd.
Cons
The app needs pop ups instructing customers through sign up or a banner "To Finalize enrollments, click add button to finalize enrollment and add to your wallet". I should not have to send a video or instructional card which I am currently having to do to new customers. The link alone left most confused and only enrolled, not installed. Additionally, on iPhones you can not see the entire message when the phone is locked. If I click on the message the card opens up and you do not see the message on the card. The only way the customer can see the message is to click on the bottom left corner on the "I". This is not discoverable by most customers without instructions.......WAY to much effort on customer side. .....
Response from Loopy Loyalty
Thanks for the feedback Kimberly. Glad to hear you like all of the features Loopy Loyalty can provide you as a business owner. And thanks for letting us know your thoughts about Apple Wallet passes. While there might be a bit of an education aspect to get customer to install your card, we hope that it will continue to get easier with Apple Pay being even more widely adopted (and mobile wallet content being used even more). We'll also share your feedback directly with Apple and will continue to keep you posted on any future changes with Apple Wallet.
- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Best Loyalty Program Available
Reviewed on 11/19/2022
Pros
Setting Loopy Loyalty up was a breeze and our customers love the rewards system. We are very busy so it’s great to be able to see when someone last came in & got their stamps.
Cons
Sometimes it doesn’t load on the customers card even though it loads on our end. Of a customer gets a new phone, even though they used their phone number and email to sign up the card is not transferred.
- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Loopy Loyalty
Reviewed on 12/22/2022
We enjoy it. It’s been well received by customers
We enjoy it. It’s been well received by customers
Pros
It’s easy to use and great for staff to scan from their phones
Cons
Sometimes the customer has a had time loading or finding app
Response from Loopy Loyalty
Thank you so much for taking the time to review Loopy Loyalty. We very much appreciate and glad to find that you find it easy to use and great for staff to scan from their phones.
Loopy Loyalty FAQs
Below are some frequently asked questions for Loopy Loyalty.Q. What type of pricing plans does Loopy Loyalty offer?
Loopy Loyalty offers the following pricing plans:
- Starting from: US$18.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
15 day free trial. 3 plans available starting from $15/month.
Q. Who are the typical users of Loopy Loyalty?
Loopy Loyalty has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Loopy Loyalty support?
Loopy Loyalty supports the following languages:
English
Q. Does Loopy Loyalty support mobile devices?
Loopy Loyalty supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Loopy Loyalty integrate with?
Loopy Loyalty integrates with the following applications:
Zapier
Q. What level of support does Loopy Loyalty offer?
Loopy Loyalty offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat
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