--- description: Detailed reviews on Zoho One based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Zoho One with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Zoho One Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Business Management Software](/directory/581/business-management/software) > [Zoho One](/software/109245/zoho-one) # Zoho One Canonical: https://www.getapp.ca/software/109245/zoho-one Page: 1 / 7\ Next: [Next page](https://www.getapp.ca/software/109245/zoho-one?page=2) > Zoho One is a unified business management software with over 45 applications for CRM, sales, support, marketing, finance, HR, ecommerce, communication, \& collaboration. > > Verdict: Rated **4.1/5** by 132 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Zoho One Centralized platform: Highly integrated platform for collaboration, customization, and automation Cross-platform access: Windows, Linux, macOS, iOS, and Android support for access anywhere, anytime Easy onboarding: Complimentary training materials, implementation partners, and hassle-free data migration from existing systems Data security: Private, secure data centers with 99.99% uptime, guaranteed Third-party integrations: Extended functionalities through Zoho Marketplace with hundreds of apps AI-driven support: Predictive sales insights, workflow automation, grammar correction, and translation by Zia User administration: Custom roles, permissions, and single sign-on (SSO) for enhanced security ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.1/5** | 132 Reviews | | Ease of Use | 3.8/5 | Based on overall reviews | | Customer Support Software | 3.6/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Zoho - **Founded**: 1996 ## Commercial Context - **Starting Price**: US$45.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: $37 per employee/month, billed annually (Minimum 5 employees) $45 per employee month-to-month - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Dutch, English, French, German, Indonesian, Italian, Japanese, Polish, Portuguese, Spanish, Vietnamese - **Available Countries**: Argentina, Australia, Bahrain, Belgium, Brazil, Canada, Chile, China, Colombia, Egypt, France, Germany, Ghana, India, Indonesia, Ireland, Israel, Italy, Japan, Kenya and 19 more ## Features - API - Access Controls/Permissions - Accounting Software - Activity Dashboard - Billing & Invoicing - CRM Software - Calendar Management - Client Management - Client Portal - Contact Management Software - Customizable Branding - Customizable Fields - Data Import/Export - Document Management Software - Drag & Drop - Electronic Payments - Employee Management - Financial Management Software - Inventory Management Software - Marketing Automation Software ## Integrations (19 total) - Gmail - Google AdSense - Google Analytics 360 - Google Calendar - Google Contacts - Google Docs - Microsoft Outlook - Zoho Books - Zoho CRM - Zoho Campaigns - Zoho Creator - Zoho Desk - Zoho Forms - Zoho Mail - Zoho PageSense ... and 4 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Business Management Software](https://www.getapp.ca/directory/581/business-management/software) ## Alternatives 1. [monday.com](https://www.getapp.ca/software/91734/monday-com) — 4.6/5 (5726 reviews) 2. [Jobber](https://www.getapp.ca/software/90723/jobber) — 4.6/5 (1420 reviews) 3. [WPS Office](https://www.getapp.ca/software/125071/wps-office) — 4.5/5 (1532 reviews) 4. [QuickBooks Online](https://www.getapp.ca/software/20428/quickbooks-online-edition) — 4.3/5 (8393 reviews) 5. [Dynamics 365](https://www.getapp.ca/software/90844/dynamics-365) — 4.4/5 (5811 reviews) ## Reviews ### "Best in budget but no compromise" — 3.0/5 > **Ayush** | *July 30, 2024* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: customer support team is very friendly all Zoho apps for one value price is super appealing and great value > > **Cons**: support team is always evading you and end up leaving you in frustration. The apps are poorly designed ----- ### "Zoho One Daily User" — 4.0/5 > **Vincent** | *September 15, 2021* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Zoho One, is an overall enterprise platform gravitate in and around the CRM application first and foremost. We use it every single day. it's highly customizable, flexible integrations galore. We use the email templates quite frequently, that's a real timesaver. We’ve integrated RingCentral our VoIP phone system; with that you can click call any contact in your database. If you have any understanding of coding you can create whatever it is that you want, that said you also need the time to do it. if not you can use your zoho one partner or zoho one support. If you have the money you can work with a zoho partner and they will make your entire system cook eggs washing dishes and mop the floors. The functionality's available or just endless and it's only limited by your imagination. Zoho One support group does not have the intuition or business understanding on how you need to accomplish your tasks do not rely upon them to give you any kind of insight or guidance they can only answer specific questions that you ask them. if they don't know they will do the research and get back to you. > > **Cons**: I’d the cons with Zoho One there is a learning curve, but isn't that the case with anything that you engage? My impression at first was that this thing was ready to go the moment I turned it on… Oh no not the case. but if you give it time you'll figure out exactly what you need and you can get that addressed by support. > > I'm very satisfied, I'm very technical and have a lot of skills so doing some of the stuff that most people are unable to do I can do for myself by a little bit of research and a little bit of time invested. Lots of reports, you can track almost anything that you do inside that database, which means you can track anything your employees do. Personally I'm not a spymaster and I really don't care to spend my time looking at what my employees are doing on a daily basis, but when there's a question I'll use it to verify what they've been up to. If you have the money, you can save yourself a lot of time, if you're technical you can do it yourself otherwise, you can work with your zoho one partner and they can make your entire environment do whatever magical thoughts you have come out of your head. Yeah there's some limitations some quirks but it's a really great platform so far. ----- ### "Under Priced, Complicated, & Impress Features Ahead of its time\!" — 5.0/5 > **Patrik** | *June 9, 2021* | Entertainment | Recommendation rating: 5.0/10 > > **Pros**: 1. Their AI tracking of lead systems alone is an inexpensive tool that's beyond today's standards of capabili. 2. Unlimited tracking of website visits with a simple Javascript is by far the most detailedinterface\! 3 unlimited domain create at no additional expense is a major plus. Especially when running lead generating campaigns. 4. When Covid-19 restrain hit, the ZOHO team added Go Meeting with basic capabilitiesat no extra cost, and improved features at a reason price. 7. Almost identical capabilitiesto the multi million AI CRM by Adobe. But at price of $600 a year. 8. Pre sales customer sales reps will design a workflow model based on your needs. This is a huge saving of time when considering the many hours required onboarding into a new CRM. 9. More than 40 apps included\! 10. Having the capability to custom create tabs containing documents and pictures within each contact is a huge time saver. Especially reviewing a contact, or a contractors certification all within the same area. Verses trying to figure out which cloud drive is where the source document is located. > > **Cons**: 1. Too expensive for small businesses, 2.Interface Too complicated 3. There are many Customer support variations. To get them to respond pre-sales is very fast, but after you're subscribed, it take a week to a month to respond. > > Uniquely advanced, great for a midsized business, or a company with at least a dozen users to hundreds of users. But for a contractor with less than a handful of users, it's very complicated. ----- ### "Zoho Review" — 5.0/5 > **faisal** | *October 8, 2022* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: Currently, it is the best software around, in terms of features and pricing in marketing. > > **Cons**: too many tabs so users might get confused in the beginning they should run a demo for their users. > > overall impressive ----- ### "Offers a lot but has glaring shortcomings" — 4.0/5 > **Kaveh** | *December 24, 2019* | Renewables & Environment | Recommendation rating: 3.0/10 > > **Pros**: Zoho One tries to offer a lot all for one price--too much perhaps. With 40+ applications all integrated you can do a lot. Keep track of your customers, electronically keep track of their signed documents, conduct meetings with them and share your screen... on and on. > > **Cons**: Zoho One has glaring shortcomings. You will get frustrated if you rely on the software's promises. For example, it's an accounting software, with inventory tracking and project management, but you can't keep account of the inventory items you use to complete a project. If you want to know how much a project cost the company, incredibly you can't count the cost of the inventory items you used in the project. You have to recreate everything in Excel to know that. Or if a vendor worked on two projects, I am still trying to figure out how to pay them with one payment, and split the amount to each project in Zoho.I have to pay them with two different transactions. The question stumps the support techs, who usually seem like this is the first time someone has asked them that question. The tech support people are often figuring out the software with you. It is not uncommon to spend an hour or more on a support call and not having your issue resolved. (BTW, I do not recommend paying extra for premium or onboarding support. A significant number of appointments are missed or start late. Technicians often don't know the answers and put you on long holds.) > > My experience with Zoho is mixed. Some of the apps work well: Zoho meetings, electronic signatures, CRM come to mind. Other apps not so much: Zoho Books, Projects, Timesheets, Inventory. Zoho tech support staff are sincere and try to help, but calls can be long and left without resolution. Promises to find out the solutions \& get back are typically forgotten. ----- Page: 1 / 7\ Next: [Next page](https://www.getapp.ca/software/109245/zoho-one?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/109245/zoho-one) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data