VersaPay ARC Overview

What is VersaPay ARC?

VersaPay is a cloud-based accounts receivable (AR) automation platform designed to help enterprises automate their invoice-to-cash cycle and eliminate manual tasks. VersaPay aims to streamline AR processes with invoicing, collaboration, payment and reconciliation tools, while supplier and customer portals give users quick and centralized access to all customer, invoicing and payment information.

VersaPay’s centralized platform allows users to view, action and manage all AR processes; from invoice presentment and dispute collaboration to collections management, cash application and payment management. VersaPay facilitates AR automation with online invoice presentment, automated reminders, customizable emails and automated cash application.

Online invoicing, collaboration, and payments give users the flexibility to manage AR activity anytime, anywhere. The self-service customer portal allows customers to view, download or print invoices, as well as initiate disputes and inquiries online. Real-time notifications assist users in resolving customer queries efficiently by reducing the need for calls and emails.

Customers can pay invoices instantly using one of VersaPay's flexible payment options, including electronic funds transfer (EFT), automated clearing house (ACH) payments, or credit card payments. Real-time data, a key metrics dashboard, and customer activity monitoring technology help users gain actionable insight into customer interactions and AR performance activity. PCI compliance ensures that all customer data is managed securely.

VersaPay ARC Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Value for money

Contact VersaPay directly for detailed pricing information.


VersaPay ARC Features

Devices
Business size
S M L
Markets
United States, Canada
Supported Languages
English, French

Media

Customers can view and pay invoices online from the customer self-service portal
Gain full visibility into customer activity with customer activity monitoring technology
Schedule invoice payments and track payment statuses
Attach supporting documents and track recent invoice activity
Accept secure online payments through electronic funds transfer (EFT), automated clearing house (ACH) or via credit card
Gain real-time insight from the dashboard, which displays key metrics
VersaPay ARC screenshot: Customers can view and pay invoices online from the customer self-service portal VersaPay ARC screenshot: Gain full visibility into customer activity with customer activity monitoring technology VersaPay ARC screenshot: Schedule invoice payments and track payment statuses VersaPay ARC screenshot: Attach supporting documents and track recent invoice activity VersaPay ARC screenshot: Accept secure online payments through electronic funds transfer (EFT), automated clearing house (ACH) or via credit card VersaPay ARC screenshot: Gain real-time insight from the dashboard, which displays key metrics

VersaPay ARC Reviews

VersaPay ARC Reviews

Overall rating
4.3
/
5
Excellent
6

Very good
8

Average
1

Poor
0

Terrible
0

Value for Money
4.1
Features
4.1
Ease of Use
4.7
Customer Support
4.7
93% recommended this app
Kami K.

Excellent Product, Exceptional Customer Support


Sheila O.

Daily Impact of VersaPay ARC

The overall experience of the Accounts Receivable team has been positive. VersaPay has had an immediate impact on the daily process in our department. Being able to process and communicate all in one platform has greatly reduced the amount of time the A/R Staff spends on each account. They are able to communicate to all of their tenants at once with setting up Notifications such as Monthly Statements. We are looking forward to the next year and learning to use the VersaPay tools to create further efficiencies.


Talia F.

VersaPay


Heather P.

Stone Brewing review

The benefits:
Providing viability for our clients into their Stone Brewing account(s), leading to more accurate payments.
Providing ACH/check by phone as a one-time and auto payment option.
Sending automatic past due notifications to our clients.


Tiffany K.

ARC: A/R Savior

As with any new program being implemented, we've experienced some technical issues - the majority centering around tying our accounting system into ARC, but VersaPay customer service and our implementation team have both stepped up and proven themselves to be tremendous assets for us. We are still within our first year of implementation but the improvement in our processes and efficiency with cash is noticeable not only internally but externally with our customers as well.


Kami K.
Industry: Accounting
Company size: 51-200 Employees

Excellent Product, Exceptional Customer Support

Used Daily for 6-12 months
Reviewed on 2019-09-04
Review Source: Capterra

Pros

The ease of use and it's customer-friendly platform. The automatic notifications feature eliminates the time it requires to follow up with customers who have outstanding invoices. Tagging customers in to different categories helps develop lists and keeps you from scrolling through page after page. Our company has saved an extensive amount of time and money in man hours by switching to Versapay. Any questions that arise are quickly answered by customer support, usually within the hour. Having a support team as exceptional as Versapay's standing by is what makes this software a class above the rest.

Cons

This software keeps improving and they listen and deliver on what clients are requesting. Any request I have made has been implemented with new updates, or customer support solves the issue for us in a timely manner. Therefore, I have no complaints about this software.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Sheila O.
Industry: Real Estate
Company size: 501-1,000 Employees

Daily Impact of VersaPay ARC

Used Daily for 6-12 months
Reviewed on 2019-12-30
Review Source: Capterra

The overall experience of the Accounts Receivable team has been positive. VersaPay has had an immediate impact on the daily process in our department. Being able to process and communicate all in one platform has greatly reduced the amount of time the A/R Staff spends on each account. They are able to communicate to all of their tenants at once with setting up Notifications such as Monthly Statements. We are looking forward to the next year and learning to use the VersaPay tools to create further efficiencies.

Pros

VersaPay is an easy to use tool for our A/R Staff as well as our tenants. The communication features save us time and creates efficiencies in our daily process. Billing questions are answered quickly (almost immediately) and disputes are resolved before the invoice becomes overdue. Because we are sending a PDF attachment of our Invoice Notifications we have eliminated ALL paper mailings since the day of our Go Live! The visibility of VersaPay helps us to understand where each tenant is at, and assist them to understand the product and feel comfortable with using it. The Payment File we receive is uploaded directly into our ERP System relieving open charges accurately and without staff processing.

Cons

The biggest product limitation to date has been the Payment Limits. We have many big tenants with high rents that may not be able to pay through VersaPay with the current structure. We are currently looking into other options and direct to bank processing of payments.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Talia F.
Industry: Real Estate
Company size: 501-1,000 Employees

VersaPay

Used Weekly for 6-12 months
Reviewed on 2019-01-29
Review Source: Capterra

Pros

VersaPay has a great UI which is easy for both AR/Collections staff and Tenants to navigate.

Cons

VersaPay should look into additional reporting capabilities within the tool.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 5.0/10

Heather P.
Industry: Food & Beverages
Company size: 1,001-5,000 Employees

Stone Brewing review

Used Daily for 1+ year
Reviewed on 2019-12-13
Review Source: Capterra

The benefits:
Providing viability for our clients into their Stone Brewing account(s), leading to more accurate payments.
Providing ACH/check by phone as a one-time and auto payment option.
Sending automatic past due notifications to our clients.

Pros

The flexibility of the alerts, the flexibility of autopayment scheduling, the ease of navigation, the AR metrics, and the invitations taking our clients directly to the account(s) intended. Extracting reports into Excel is also very easy.

Cons

We have daily issues because the account linking functionality cannot be blocked. Our clients continue to mistakenly link accounts because Versapay ARC cannot disable the functionality, and then they complain when users receive e-mails for a linked account they aren't involved with.
Sluggish search performance causes delays when on live phone calls assisting our clients.
Autopay ignoring open credits causes frequent issues but we have a ticket open to remedy this.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Tiffany K.
Industry: Real Estate
Company size: 51-200 Employees

ARC: A/R Savior

Used Daily for 6-12 months
Reviewed on 2019-10-03
Review Source: Capterra

As with any new program being implemented, we've experienced some technical issues - the majority centering around tying our accounting system into ARC, but VersaPay customer service and our implementation team have both stepped up and proven themselves to be tremendous assets for us. We are still within our first year of implementation but the improvement in our processes and efficiency with cash is noticeable not only internally but externally with our customers as well.

Pros

ARC is very user friendly and I find it extremely intuitive to use. ARC syncs with our accounting software which allows for efficiency in cash posting, A/R review, and customer service requests. Being able to see an entire shopping center's or our whole portfolio's A/R balance in one easy-to-read dashboard has been a great perk as well. Direct communication to our tenants through the comment section has been significant for our tenants and we've received numerous inquiries this way and feedback from them that this capability is greatly appreciated.

Cons

The load time for the web page can be a little frustrating at times, but we're also aware that we're attempting to load thousands of data points which can contribute to these load times.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
8.9/10
Based on 15 user ratings
Compare user recommendation rating with alternatives
Compare with alternatives

VersaPay ARC Pricing

VersaPay ARC Pricing

Starting from
N/A
Free Trial
Subscription
Value for money

Contact VersaPay directly for detailed pricing information.

Contact VersaPay directly for detailed pricing information.

Value for Money
4.1/5
Based on 15 user ratings
Compare value for money rating with alternatives
Compare with alternatives

VersaPay ARC Features

VersaPay ARC Features

API
Accounting Integration
Accounting Management
Activity Dashboard
Audit Trail
Automatic Notifications
Billing & Invoicing
Compliance Management
Customizable Reporting
Data Import/Export
Electronic Payments
Expense Tracking
Financial Analysis
Invoice Management
Invoice Processing
Multi-Currency
Real Time Data
Reporting & Statistics
Third Party Integration
Workflow Management
Features
4.1/5
Based on 15 user ratings
Compare features rating with alternatives
Compare with alternatives

Categories

Additional information for VersaPay ARC

Additional information for VersaPay ARC

Key features of VersaPay ARC

  • Accounting integration
  • Automated notifications
  • Automatic reminders
  • Billing & invoicing
  • Business analytics
  • Cash application
  • Client management
  • Collaboration tools
  • Commenting
  • Communication management
  • Contact management
  • Content management platform
  • Conversation tracking
  • Credit card processing
  • Customer activity monitoring
  • Customer portal
  • Customized notifications
  • Dashboard analytics
  • Data visualization
  • Dispute management
  • Document management
  • Due date tracking
  • ERP integration
  • Electronic funds transfer (EFT)
  • Email delivery system
  • Flexible payment options
  • Inquiries management
  • Interaction history
  • Invoice & payment tracking
  • Marketing automation
  • Note tracking
  • Online invoice presentment
  • PCI compliance
  • Payment data reconciliation
  • Payment management
  • Real-time notifications
  • Real-time reporting
  • Real-time updates
  • Records management
  • Reporting tools
  • Supplier portal
  • Task management
  • Workflow management

Benefits

  • VersaPay supports flexible payment options, such as EFT (electronic funds transfer), ACH (automated clearing house) and credit card payments, to enable customers to pay invoices quickly and securely.

  • Customers can view, mark and settle invoices online through the self-service customer portal.

  • As a PCI Level 1 certified solution, VersaPay ARC ensures sensitive customer data and payment details are managed securely.

  • ERP and accounting system integrations, with applications including QuickBooks, Oracle, and Microsoft Dynamics GP, support seamless customer invoice and payment data synchronization.

  • A real-time accounts receivable dashboard with key metrics and analytics gives users actionable insight into AR performance.

  • VersaPay ARC FAQs

    VersaPay ARC FAQs

    Below are some frequently asked questions for VersaPay ARC.

    Q. What type of pricing plans does VersaPay ARC offer?

    VersaPay ARC offers the following pricing plans:

    Pricing model: Subscription

    Free Trial: Available

    Contact VersaPay directly for detailed pricing information.

    Q. What are the main features of VersaPay ARC?

    VersaPay ARC offers the following features:

    • Accounting integration
    • Automated notifications
    • Automatic reminders
    • Billing & invoicing
    • Business analytics
    • Cash application
    • Client management
    • Collaboration tools
    • Commenting
    • Communication management
    • Contact management
    • Content management platform
    • Conversation tracking
    • Credit card processing
    • Customer activity monitoring
    • Customer portal
    • Customized notifications
    • Dashboard analytics
    • Data visualization
    • Dispute management
    • Document management
    • Due date tracking
    • ERP integration
    • Electronic funds transfer (EFT)
    • Email delivery system
    • Flexible payment options
    • Inquiries management
    • Interaction history
    • Invoice & payment tracking
    • Marketing automation
    • Note tracking
    • Online invoice presentment
    • PCI compliance
    • Payment data reconciliation
    • Payment management
    • Real-time notifications
    • Real-time reporting
    • Real-time updates
    • Records management
    • Reporting tools
    • Supplier portal
    • Task management
    • Workflow management

    Q. Who are the typical users of VersaPay ARC?

    VersaPay ARC has the following typical customers:

    Large Enterprises, Mid Size Business

    Q. What languages does VersaPay ARC support?

    VersaPay ARC supports the following languages:

    English, French

    Q. Does VersaPay ARC support mobile devices?

    We do not have any information about what devices VersaPay ARC supports

    Q. What other apps does VersaPay ARC integrate with?

    VersaPay ARC integrates with the following applications:

    MRI Software, Microsoft Dynamics GP, Oracle JD Edwards EnterpriseOne, QuickBooks Online Advanced, Rose Rocket, Sage Intacct, Sage X3

    Q. What level of support does VersaPay ARC offer?

    VersaPay ARC offers the following support options:

    Phone Support, FAQs, Online Support