About VersaPay ARC
VersaPay is a cloud-based accounts receivable (AR) automation platform designed to help enterprises automate their invoice-to-cash cycle and eliminate manual tasks. VersaPay aims to streamline AR processes with invoicing, collaboration, payment and reconciliation tools, while supplier and customer portals give users quick and centralized access to all customer, invoicing and payment information.
VersaPay’s centralized platform allows users to view, action and manage all AR processes; from invoice presentment and dispute collaboration to collections management, cash application and payment management. VersaPay facilitates AR automation with online invoice presentment, automated reminders, customizable emails and automated cash application.
Online invoicing, collaboration, and payments give users the flexibility to manage AR activity anytime, anywhere. The self-service customer portal allows customers to view, download or print invoices, as well as initiate disputes and inquiries online. Real-time notifications assist users in resolving customer queries efficiently by reducing the need for calls and emails.
Customers can pay invoices instantly using one of VersaPay's flexible payment options, including electronic funds transfer (EFT), automated clearing house (ACH) payments, or credit card payments. Real-time data, a key metrics dashboard, and customer activity monitoring technology help users gain actionable insight into customer interactions and AR performance activity. PCI compliance ensures that all customer data is managed securely.
- Free Trial
- Subscription
Key benefits of VersaPay ARC
Devices
Business size
Markets
Supported Languages
- Free Trial
- Subscription
Images
Features
Total features of VersaPay ARC: 43
- ACH Payment Processing
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Aging Tracking
- Alerts/Notifications
- Billing & Invoicing
- Check Processing
- Client Management
- Client Portal
- Collaboration Tools
- Collections Management
- Commenting / Notes
- Communication Management
- Contact Management Software
- Content Management System (CMS) Software
- Credit Card Processing
- Customer Statements
- Data Synchronization
- Data Visualization Software
- Deadline Management
- Document Management Software
- Electronic Payments
- GPS
- Invoice Management
- Online Payments
- Overpayment Processing
- PCI Compliance Software
- Partial Payments
- Purchasing & Receiving
- Real Time Notifications
- Real Time Reporting
- Real-time Updates
- Receivables Ledger
- Records Management Software
- Recurring/Subscription Billing
- Reminders
- Reporting & Statistics
- Self Service Portal
- Task Management Software
- Third Party Integrations
- Transaction History
- Workflow Management Software
Alternatives
QuickBooks Online Advanced
Odoo
QuickBooks Desktop Enterprise
NetSuite
Reviews
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Write a Review!- Industry: Accounting Software
- Company size: 51-200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Excellent Product, Exceptional Customer Support
Reviewed on 2019-09-04
Pros
The ease of use and it's customer-friendly platform. The automatic notifications feature eliminates the time it requires to follow up with customers who have outstanding invoices. Tagging customers in to different categories helps develop lists and keeps you from scrolling through page after page. Our company has saved an extensive amount of time and money in man hours by switching to Versapay. Any questions that arise are quickly answered by customer support, usually within the hour. Having a support team as exceptional as Versapay's standing by is what makes this software a class above the rest.
Cons
This software keeps improving and they listen and deliver on what clients are requesting. Any request I have made has been implemented with new updates, or customer support solves the issue for us in a timely manner. Therefore, I have no complaints about this software.
- Industry: Real Estate
- Company size: 501-1,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Daily Impact of VersaPay ARC
Reviewed on 2019-12-30
The overall experience of the Accounts Receivable team has been positive. VersaPay has had an...
The overall experience of the Accounts Receivable team has been positive. VersaPay has had an immediate impact on the daily process in our department. Being able to process and communicate all in one platform has greatly reduced the amount of time the A/R Staff spends on each account. They are able to communicate to all of their tenants at once with setting up Notifications such as Monthly Statements. We are looking forward to the next year and learning to use the VersaPay tools to create further efficiencies.
Pros
VersaPay is an easy to use tool for our A/R Staff as well as our tenants. The communication features save us time and creates efficiencies in our daily process. Billing questions are answered quickly (almost immediately) and disputes are resolved before the invoice becomes overdue. Because we are sending a PDF attachment of our Invoice Notifications we have eliminated ALL paper mailings since the day of our Go Live! The visibility of VersaPay helps us to understand where each tenant is at, and assist them to understand the product and feel comfortable with using it. The Payment File we receive is uploaded directly into our ERP System relieving open charges accurately and without staff processing.
Cons
The biggest product limitation to date has been the Payment Limits. We have many big tenants with high rents that may not be able to pay through VersaPay with the current structure. We are currently looking into other options and direct to bank processing of payments.
- Industry: Real Estate
- Company size: 501-1,000 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 5.0 /10
VersaPay
Reviewed on 2019-01-29
Pros
VersaPay has a great UI which is easy for both AR/Collections staff and Tenants to navigate.
Cons
VersaPay should look into additional reporting capabilities within the tool.
- Industry: Food & Beverages
- Company size: 1,001-5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
Stone Brewing review
Reviewed on 2019-12-13
The benefits:
Providing viability for our clients into their Stone Brewing account(s), leading to...
The benefits:
Providing viability for our clients into their Stone Brewing account(s), leading to more accurate payments.
Providing ACH/check by phone as a one-time and auto payment option.
Sending automatic past due notifications to our clients.
Pros
The flexibility of the alerts, the flexibility of autopayment scheduling, the ease of navigation, the AR metrics, and the invitations taking our clients directly to the account(s) intended. Extracting reports into Excel is also very easy.
Cons
We have daily issues because the account linking functionality cannot be blocked. Our clients continue to mistakenly link accounts because Versapay ARC cannot disable the functionality, and then they complain when users receive e-mails for a linked account they aren't involved with.
Sluggish search performance causes delays when on live phone calls assisting our clients.
Autopay ignoring open credits causes frequent issues but we have a ticket open to remedy this.
- Industry: Real Estate
- Company size: 51-200 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
ARC: A/R Savior
Reviewed on 2019-10-03
As with any new program being implemented, we've experienced some technical issues - the majority...
As with any new program being implemented, we've experienced some technical issues - the majority centering around tying our accounting system into ARC, but VersaPay customer service and our implementation team have both stepped up and proven themselves to be tremendous assets for us. We are still within our first year of implementation but the improvement in our processes and efficiency with cash is noticeable not only internally but externally with our customers as well.
Pros
ARC is very user friendly and I find it extremely intuitive to use. ARC syncs with our accounting software which allows for efficiency in cash posting, A/R review, and customer service requests. Being able to see an entire shopping center's or our whole portfolio's A/R balance in one easy-to-read dashboard has been a great perk as well. Direct communication to our tenants through the comment section has been significant for our tenants and we've received numerous inquiries this way and feedback from them that this capability is greatly appreciated.
Cons
The load time for the web page can be a little frustrating at times, but we're also aware that we're attempting to load thousands of data points which can contribute to these load times.
VersaPay ARC FAQs
Below are some frequently asked questions for VersaPay ARC.Q. What type of pricing plans does VersaPay ARC offer?
VersaPay ARC offers the following pricing plans:
- Starting from:
- Pricing model: Subscription
- Free Trial: Not Available
Contact VersaPay directly for detailed pricing information.
Q. What are the main features of VersaPay ARC?
We do not have any information about VersaPay ARC features
Q. Who are the typical users of VersaPay ARC?
VersaPay ARC has the following typical customers:
51-200, 201-500, 501-1,000, 1,001+
Q. What languages does VersaPay ARC support?
VersaPay ARC supports the following languages:
English, French
Q. Does VersaPay ARC support mobile devices?
VersaPay ARC supports the following devices:
Q. What other apps does VersaPay ARC integrate with?
VersaPay ARC integrates with the following applications:
JD Edwards EnterpriseOne, Microsoft Dynamics GP, QuickBooks Online Advanced, Sage Intacct, Sage X3
Q. What level of support does VersaPay ARC offer?
VersaPay ARC offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support
Related categories
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