
About Backlog
Backlog is an all-in-one project management tool for developers and their teams with capabilities such as issue tracking, version control and wiki on a single platform. Core features include projects, burndown charts, Gantt charts, issues, watchlists, subtasking, comment threads, file sharing and bug tracking. The platform is intuitive for non-developers and can be accessed while on the go via mobile app for Android and iOS.
Backlog helps users prioritize and manage tasks within projects through collaboration across teams and to-do lists, while tracking overall progress. Users can communicate project updates, discuss plans, and submit work requests to teams, and securely share files, from legal documents to web design work. Backlog helps keep users up to date on overall project status and provides cumulative summaries and individual milestone tracking.
Backlog automatically generates and updates Gantt charts in real time to help with project planning, allowing users to slice and dice charts by assignee, milestone or category, and export to Excel. Version control features provide web-based, Git and Subversion repositories for engineering and design teams with no installation required. Built-in features include custom fields, user permissions, email integration, and wiki for creating meeting notes, project plans, and product requirements.
Backlog enables project management while on the go with its mobile app for iOS and Android that allows users to keep track of issue changes and comments, and get mobile alerts and notifications anywhere.
Pricing starting from:
US$35.00/month
- Free Version
- Free Trial
- Subscription
Key benefits of Backlog
Business size
Deployment
- Cloud-based
- On-premise
Markets
Australia, Canada, Switzerland, Czechia, Germany, France, United Kingdom, Hong Kong SAR China, Indonesia, India, Italy, Japan, South Korea, Netherlands, Norway, New Zealand, Philippines, Poland, Sweden, Singapore, Thailand, Ukraine, United States, Vietnam and 19 others
Supported Languages
English, Japanese
Pricing starting from:
US$35.00/month
- Free Version
- Free Trial
- Subscription
Images






Features
Total features of Backlog: 103
Alternatives
Jira

Redmine

Asana

ClickUp

Reviews
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- Industry: Information Technology & Services
- Company size: 2-10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
backlog.com better than many "Goliath" systems
Reviewed on 2018-10-30
We use backlog.com as overall tracking and project management tool for our projects, support tasks...
We use backlog.com as overall tracking and project management tool for our projects, support tasks and maintenance activities that we provide to our customer. We selected backlog.com after evaluating many other tools (like Jira, Pivotal tracker etc.) and backlog.com became the clear winner. Why ? Because this tool combine together the best features of all other tool while still being neat and straightforward. Backlog.com has been proving it at our daily use for 1 year approximately. Well done. Thank you.
Pros
neat design supporting easy of use
all necessary functions available on-click
excellent for agile approach
clear and easy administration of projects, people etc.
integration with email and MS Excel (exports)
subtasking
no-time to get started and leverage the tool by users
fast and responsive design
standalone application for iOS
Cons
nothing essential
maybe more storage space included in plans
better numbering of subtasks (to include number of parent issue)

- Industry: Telecommunications
- Company size: 11-50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Backlog has your back!
Reviewed on 2020-05-02
The product is clutter-free and any features that are added have simple use cases and helps in...
The product is clutter-free and any features that are added have simple use cases and helps in easier implementation. A good user interface to avoid daily hassles involved in bug/defect reporting daily as a tester.
Pros
Bug identification and creation have never been simpler. Its unique way to describe and categorize the issue at hand is well sorted and makes for a clean and understandable user experience.
Cons
There might be issues that are created and assigned by parts and during bug/defect identification and creation, assigning these bugs should have an option to assign multiple members instead of single-member.
Alternatives Considered
JiraReasons for Choosing Backlog
It was very difficult to track and monitor, the interface was confusing.Switched From
BasecampReasons for Switching to Backlog
Bang for the buck!- Industry: Computer Software
- Company size: 51-200 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 3.0 /10
Backlog need to be changed and improved
Reviewed on 2019-02-11
Sorry but the truth is inconvenience for me. I hope Backlog can do more for me and my project.
I...
Sorry but the truth is inconvenience for me. I hope Backlog can do more for me and my project.
I can't have the statistics I want at Home, I can't see overall my project ...
I Hope Backlog can be developed and help us more in the future.
Pros
The color of issue can be changed, I can customize the characteristics of issue for each project.
Cons
when I filter all issue of project , it shows parents issue and sub-issue. If I click on the arrow, which is head of parent issue, Backlog shows all of sub-issue of that parent issue, which are showed before. So many issues are showed twice. It can make me confused.
I think Backlog shoud list parent issue and issue has no parent issue. About issue has parent issue, you can hide and when user click on the arrow, it can be showed.
Thank you
- Industry: Internet
- Company size: 1,001-5,000 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
A fan of Backlog
Reviewed on 2020-10-20
using for issue tracking, and regular meeting agenda / minutes at WIKI space.
using for issue tracking, and regular meeting agenda / minutes at WIKI space.
Pros
The best tool with easy UI for users, and comparatively reasonable price!
Cons
Not sure how to backup all the contents and versioning if I should move to another platform.
Alternatives Considered
JiraReasons for Choosing Backlog
reasonable price and easy to use.Switched From
JiraReasons for Switching to Backlog
instant payment when I want to use. Pay-as-you-Go.
- Industry: Information Technology & Services
- Company size: 2-10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
Well designed and extremely easy to use
Reviewed on 2018-12-18
Tracking software issues across a dispersed organization. Worked great!
Tracking software issues across a dispersed organization. Worked great!
Pros
Intuitive software that you can use without instruction. Upon sign-on immediately see what has recently happened and easy to click on items needing your attention. Great way to organize and collaborate on issues with a diverse team in different locations.
Cons
Not much I didn't like. Perhaps the ability to add a custom field or a more fine-grained priority field (Low, Medium, High) so as to make sure people are looking next at the most pressing issue.
Backlog FAQs
Below are some frequently asked questions for Backlog.Q. What type of pricing plans does Backlog offer?
Backlog offers the following pricing plans:
- Starting from: US$35.00/month View Pricing Plans
- Pricing model: Free Version, Subscription
- Free Trial: Available
Free forever plan for 10 users Starter: $29.2 per month, billed annually or $35 per month, billed monthly Standard: $83.3 per month, billed annually or $100 per month, billed monthly Premium: $145.8 per month, billed annually or $175 per month, billed monthly
Q. Who are the typical users of Backlog?
Backlog has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000
Q. What languages does Backlog support?
Backlog supports the following languages:
English, Japanese
Q. Does Backlog support mobile devices?
Backlog supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Backlog integrate with?
Backlog integrates with the following applications:
Cacoo, Jenkins, Jira, LambdaTest, Microsoft Excel, Microsoft Teams, Redmine, Slack, Typetalk
Q. What level of support does Backlog offer?
Backlog offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, 24/7 (Live rep), Chat
Related categories
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