---
description: Detailed reviews on Smartspanner based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Smartspanner with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Smartspanner Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [CMMS Software](/directory/131/cmms/software) > [Smartspanner](/software/109059/smartspanner)

# Smartspanner

Canonical: https://www.getapp.ca/software/109059/smartspanner

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> Smartspanner is a cloud-hosted CMMS solution designed to help control preventative maintenance, maintenance tasks, breakdowns, failure analysis, and more
> 
> Verdict: Rated **4.4/5** by 7 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Smartspanner

 Multiple task types can be created, including preventative maintenance, fault, breakdown, condition monitoring, inspection and calibration, health and safety, and more.

 Users can add deadlines, assigned technicians, priorities, scheduled email reminders, planned time, and recurring schedules to tasks.

 Users can view asset histories, including all tasks, readings, files, notes, procedures, and spare parts, with the ability to filter task views by type, technician, and status.

 The reporting tool allows users to generate reports on task, asset, and user activity, with customizable date ranges, and the ability to export reports in Excel and PDF formats.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 7 Reviews |
| Ease of Use | 4.1/5 | Based on overall reviews |
| Customer Support Software | 4.9/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 3.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Smartspanner
- **Founded**: 2013

## Commercial Context

- **Starting Price**: £15.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: 30-day free trial, no credit card required.
Light: £15/month - 1 user, 1 site.
Medium: £50/month - 5 users, 3 sites.
Heavy: £75/month - 10 users, unlimited sites.
Custom plans are also available.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, iPhone (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, India, United Kingdom, United States

## Features

- Asset Lifecycle Management
- Asset Tracking Software
- Cost Tracking
- Equipment Maintenance Software
- Equipment Tracking
- Historical Reporting
- Inventory Management Software
- Maintenance Scheduling
- Mobile Access
- Monitoring
- Predictive Maintenance
- Preventive Maintenance Software
- Scheduling Software
- Service History
- Task Management Software
- Task Scheduling
- Technician Management
- Work Order Management

## Support Options

- Phone Support

## Category

- [CMMS Software](https://www.getapp.ca/directory/131/cmms/software)

## Alternatives

1. [MaintainX](https://www.getapp.ca/software/117239/getmaintainx) — 4.8/5 (1024 reviews)
2. [Limble](https://www.getapp.ca/software/2049215/limble-cmms) — 4.8/5 (744 reviews)
3. [Maintenance Connection](https://www.getapp.ca/software/103911/maintenance-connection) — 4.4/5 (443 reviews)
4. [eMaint CMMS](https://www.getapp.ca/software/102141/emaint-cmms) — 4.5/5 (385 reviews)
5. [Fracttal One](https://www.getapp.ca/software/111631/fracttal) — 4.6/5 (1773 reviews)

## Reviews

### "Fantastic software to allow us to easily manage our day to day breakdowns" — 5.0/5

> **Verified Reviewer** | *June 4, 2018* | Mechanical or Industrial Engineering | Recommendation rating: 10.0/10
> 
> **Pros**: Very easy to use and affordable, allows reporting of areas of concern, allows anyone to log breakdowns
> 
> **Cons**: The software does everything we currently need, and if we come across any shortfalls in areas we need, the team take this on board to implement a solution.
> 
> Allows us to run a maintenance department with minimal fuss, ensuring break downs are promptly addressed, allowing us to keep our machines running.

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### "Smart spanner woodhall country park" — 4.0/5

> **Darron** | *May 23, 2022* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10
> 
> **Pros**: The ease of adding jobs, having all jobs down as a digital log.
> 
> **Cons**: The app from the app store itself works slightly different. Not all assets seem to appear in the app, where as the web app shows all. An integral part of the app, that is missing, is to allow push notifications. If a job is updated, added, changed etc, ideally a push notification could be sent to the assigned user of that existing or new job. At present, we only see when jobs are added or changed when we go through the job list itself. Yes we do get emails, but adding a.push notification through the app would be better as not all staff have access to each email account for each user on the app. So, providing someone has an app on their phone, they will always get notified of a new job or change in job that is relevant to them, based on what account they are logged in to, irrelevant of whether they have access to that accounts email address.

Viewing the work orders, you get to see a longer title for each job. When viewing the jobs on the dashboard, you only get a few characters, so you can't see at a glance what each job is unless you click the job itself. This is via the webapp.

Add a dashboard to the appstore app.

Each user we have is per department. Maintenance, reception, housekeeping etc. It would be ideal to add sub users to each main user, so we can assign jobs to individuals that are part of each team. That way we have accountability for each job. Currently, I am adding a note to each job stating "job completed by XXX"

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### "Easy to use CMMS system that has all the major functionality of a more expensive package." — 4.0/5

> **Joe** | *July 31, 2018* | Building Materials | Recommendation rating: 7.0/10
> 
> **Pros**: Easy to navigate. Users do not have to be IT experts in order to create or edit tasks. Online support is very quick to get back to you.
> 
> **Cons**: Not all the functionality that we need at this present time.
To get functions added oor amended then a number of users need to request the same thing, which I fully understand although from a selfish point of view this is not ideal.
> 
> A quick, simple to use CMMS system that is ideal for the organisation size we work within.

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### "Best CMMS software for "small" organizations. Give it a try if you are looking for something simple." — 4.0/5

> **Baris** | *June 18, 2018* | Recommendation rating: 9.0/10
> 
> **Pros**: -Very user friendly interface, which takes 5 minutes to understand it completely and you can start using it without hesitation. There is no useless tabs which makes everything complicated, only necessary components of CMMS are included.
-There is a calendar view section which takes 10/10 from me. You can see the future plans and completed orders in one very simple screen.
-They are giving 30 days free trial which gives plenty of time for decision.
-Customer support is very helpful and willing to fix the any issues happened so far.
-They have a budget friendly pricing plans.
> 
> **Cons**: -We are not able to upload anything as an Excel template. While this is the only con we had so far, we had many issues because of this.
1. Price of the used items changing yearly and we are not able to integrate that change to our system quickly. 
2. We are keeping backups of items and maintenances, but we will not be able to upload it easily to the system if it is required.
3. We have more than 100 maintenance yearly and we have to enter each one of them manually while we already have them on Excel.

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### "my review" — 5.0/5

> **winston** | *May 17, 2022* | Dairy | Recommendation rating: 10.0/10
> 
> **Pros**: Simple, basic but does 90% of what is needed
> 
> **Cons**: one or 2 little things could be improved. Suggest annual meeting of users to discuss possible improvements whilst maintaining it's simplicity.
> 
> Delighted

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## Links

- [View on GetApp](https://www.getapp.ca/software/109059/smartspanner)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/operations-management-software/a/smartspanner/> |
| en-AE | <https://www.getapp.ae/software/109059/smartspanner> |
| en-AU | <https://www.getapp.com.au/software/109059/smartspanner> |
| en-CA | <https://www.getapp.ca/software/109059/smartspanner> |
| en-GB | <https://www.getapp.co.uk/software/109059/smartspanner> |
| en-IE | <https://www.getapp.ie/software/109059/smartspanner> |
| en-NZ | <https://www.getapp.co.nz/software/109059/smartspanner> |
| en-SG | <https://www.getapp.sg/software/109059/smartspanner> |
| en-ZA | <https://www.getapp.za.com/software/109059/smartspanner> |

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