About TeamUp
TeamUp is the a cloud-based software designed to help take away the complexity of managing a fitness gym, box, or studio. Users can utilize TeamUp's features to manage multiple class timetables, manage payments, and connect with students using a helpful and intuitive software system. Clients will love it too - especially being able to manage their accounts from their computer or mobile device, and receiving automatic and perfectly timed communications to help them see the value in their relationship with the business.
Pricing starting from:
US$99.00/month
- Free Version
- Free Trial
- Subscription
Key benefits of TeamUp
• Manage all aspects of your independent fitness business with TeamUp.
• Bridge the communication gap with customers thanks to the self service portal.
• Never miss a payment with intelligent processor integrations.
• Keep in touch with all the important events and data with TeamUp's reporting.
• Make booking a breeze with web widgets and mobile versions all included.
• Link with all your favourite systems with TeamUp's range of integrations including Zapier.
• Run online classes seamlessly with included Zoom integration.
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Supported Languages
English, French, German, Spanish
Pricing starting from:
US$99.00/month
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of TeamUp: 113
Alternatives
Jackrabbit Gymnastics
The Studio Director
Bookeo
Fresha
Reviews
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- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Thoroughly recommend
Reviewed on 2022-04-05
Team Up helps manage my administration time by doing most of the work for me.
Team Up helps manage my administration time by doing most of the work for me.
Pros
The integration process was made easier with the fantastic assistance of the support team who were always available to help. The system works well. Team up continually work to stay up to date and have integrated Zoom and On demand video service in these last few years which have helped enormously.
Cons
Possibly a class swap option within the courses.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
An Excellent Alternative To Mind Body with Fabulous Customer Support
Reviewed on 2019-09-16
I would still chose this software over any other that I have come across, first for affordable...
I would still chose this software over any other that I have come across, first for affordable pricing, second for customer service and last but not least functionality which gives me 85% of what I'd like and matches the functionality of any other competitor I've tried. No complaints!
Pros
The software is very good value for money compared to competitors, the customer service is sensationally good.
Cons
There are some restrictions in methods of charging (it would be so handy to have an option that allows the customer to add a second class immediately after the first class - back to back classes - at a discount).
Some of the back end navigation is a bit fiddly and the user journey takes quite a few clicks for some functions. BUT I don't think the other software options are any less fiddly and there is fantastic customer support anytime you need guidance.
Reasons for Choosing TeamUp
Primarily cost was unsustainable on MindBodySwitched From
MindbodyReasons for Switching to TeamUp
It just felt the most intuitive in addition to all of the above. Brilliant customer service speed and attitude was an enormous bonus.- Industry: Sports
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 5.0 /10
Evo Fitness
Reviewed on 2022-04-06
Pretty good
Pretty good
Pros
I like mostly that it’s Easy access to members & their details.
Cons
I dislike that You can’t stop a member purchasing a membership
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
TeamUp does our admin whilst we run the business
Reviewed on 2019-08-09
Excellent. The system reduces our admin time to less than half an hour a day. The dashboard...
Excellent. The system reduces our admin time to less than half an hour a day. The dashboard makes it easy to identify new customers, payments going through and any issues such as failed payments too. Everything else is automated, with customers also able to buy or upgrade additional memberships too.
Pros
TeamUp is a great membership system. It is easy to set up, update and is fully automated with secure card and DD payments within the system (transactions are up front with no invoices/payments to chase). Other useful features such as trigger emails automatically welcome customers, remind them of bookings, tell customers how to get to my business. There are also great billing features that allow you to freeze memberships, automatically skip payments and take ad hoc payments too. We have tried other systems that promise much, however, have recently moved back to TeamUp as for membership management it is hard to beat..
Cons
There are no cons to using this system. Yes, there would be some nice to have additional features, however, it does the key activities REALLY well.
Alternatives Considered
MindbodyReasons for Choosing TeamUp
Our old system had features not offered by TeamUp which is why we moved - it offered customers performance tracking and some other nifty customer features. However, the business management experience was very manual and time consuming. The main reason we came back to TeamUp was that the old system's payment methods were not embedded in the application which meant that invoices and DD mandates were emailed to the customer to complete. This resulted in emails going into junk/spam folders with a lot of admin time required to chase up payments. Many other processes were also pretty manual which increased our time spent on admin with mistakes made because of having to set diary reminders.Reasons for Switching to TeamUp
The system is fully automated, with great trigger options for customer communications. It has a fantastic dashboard which allows you to assess money and customer activity for the day in less than 2 mins. There are some great billing and booking features that allow you to make changes on payments, cancellations and block bookings so that you can do it once, confident that the system will do the rest. TeamUp reduces admin to half an hour a day, allowing us to get on with coaching and business development.Response from TeamUp
Hey Siobhan,
Thanks for the detailed review. Glad to be of service.
Kind regards,
TeamUp
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Easy to use for both business owner and clients
Reviewed on 2022-04-07
Pros
Compared to the previous system I used GoTeam Up is easy to use both as a business owner and for the clients. It has more options and at a far cheaper price. Any queries are answered quickly and efficiently.
Only wish I’d swapped earlier.
Cons
None found, everything I have needed has been available
Alternatives Considered
GymcatchReasons for Choosing TeamUp
Mindbody was so expensive, some clients were complaining that the system wasn’t working properly for them. Whenever I needed to get in touch with queries I always felt that they expected you to be a technical expert and didn’t take kindly to me not being very efficient with the technology. I therefore was reluctant to ask anything and probably didn’t get the most out of the system as I couldn’t work it out myself!Switched From
MindbodyReasons for Switching to TeamUp
Didn’t give me the options re memberships that I required (at the time)TeamUp FAQs
Below are some frequently asked questions for TeamUp.Q. What type of pricing plans does TeamUp offer?
TeamUp offers the following pricing plans:
- Starting from: US$99.00/month View Pricing Plans
- Pricing model: Subscription
- Free Trial: Available
Pricing scales with your business. All features for all pricing levels. You have unlimited time to set up and then a 30-day free trial that only starts when you sign your second customer. $99/month for 0-100 clients. $159/month for 101-200 clients. $189/month for 201-300 clients. $219/month for 301-400 clients. $249/month for 401-500 clients. $279/month for 501-600 clients. $309/month for 600+ clients.
Q. Who are the typical users of TeamUp?
TeamUp has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500
Q. What languages does TeamUp support?
TeamUp supports the following languages:
English, French, German, Spanish
Q. Does TeamUp support mobile devices?
TeamUp supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does TeamUp integrate with?
TeamUp integrates with the following applications:
AWeber, ActiveCampaign, Autopilot, Braintree, ClassPass, ClickFunnels, Constant Contact, Constant Contact 1, GetResponse, GoCardless, GoDaddy Website Builder, GoDaddy Website Security, Infusionsoft CRM Singapore, Kisi, Mailchimp, Mailchimp Transactional Email, Ontraport, Ortto, PayPal, PaySimple, Payfast SRSMP, QuickBooks, Slack, Squarespace, Stripe, Weebly, Wix, WordPress, Xero, Zapier, Zoom Meetings, authorize.net
Q. What level of support does TeamUp offer?
TeamUp offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat
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