--- description: Detailed reviews on Canny based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Canny with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Canny Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Review Management Software](/directory/575/feedback-and-reviews-management/software) > [Canny](/software/108461/canny) # Canny Canonical: https://www.getapp.ca/software/108461/canny Page: 1 / 4\ Next: [Next page](https://www.getapp.ca/software/108461/canny?page=2) > Canny helps product teams to collect and organize user feedback and feature requests to better understand customer needs, and prioritize their product roadmap > > Verdict: Rated **4.6/5** by 77 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Canny Spend less time supporting users through email or live chat, and accept feedback and feature requests via Canny. Collect and organize feedback automatically and keep track of which customers want which features. Keep customers updated via email, on the status of their feature requests. Inform your product decisions with organized user feedback, comments and votes. Implement a widget seamlessly into your product and build a community of users around it. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 77 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support Software | 4.6/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Canny - **Founded**: 2015 ## Commercial Context - **Starting Price**: US$0.00 - **Pricing model**: Usage Based (Free version available) (Free Trial) - **Pricing Details**: Start out with our Free plan, and scale as needed as you get more feedback. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - API - Alerts/Notifications - Bills of Material - CRM Software - Chat/Messaging - Collaboration Tools - Commenting/Notes - Customer Segmentation - Customizable Branding - Discussions/Forums - Feedback Management - Idea Management Software - Idea Ranking - Ideation - Innovation Management - Inventory Management Software - Multi-Channel Data Collection - Order Management Software - Polls/Voting - Predictive Analytics Software ## Integrations (15 total) - Asana - ClickUp - Discord - GitHub - Google Chrome - HubSpot CRM - Intercom - Jira - Microsoft Entra ID - Microsoft Teams - Okta - OneLogin - Segment - Slack - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Chat ## Category - [Review Management Software](https://www.getapp.ca/directory/575/feedback-and-reviews-management/software) ## Related Categories - [Review Management Software](https://www.getapp.ca/directory/575/feedback-and-reviews-management/software) - [Idea Management Software](https://www.getapp.ca/directory/588/idea-management/software) - [Customer Satisfaction Software](https://www.getapp.ca/directory/1029/customer-satisfaction/software) - [Nonprofit Project Management Software](https://www.getapp.ca/directory/2875/project-management-software-for-nonprofits/software) - [Customer Experience Software](https://www.getapp.ca/directory/601/customer-experience/software) ## Alternatives 1. [Aha\!](https://www.getapp.ca/software/106671/aha) — 4.7/5 (565 reviews) 2. [Confluence](https://www.getapp.ca/software/90949/confluence) — 4.5/5 (3719 reviews) 3. [Jira](https://www.getapp.ca/software/9953/jira) — 4.4/5 (15477 reviews) 4. [Wrike](https://www.getapp.ca/software/9964/wrike) — 4.4/5 (3039 reviews) 5. [Notion](https://www.getapp.ca/software/132111/notion) — 4.7/5 (2810 reviews) ## Reviews ### "Canny get 5 stars from me\!" — 5.0/5 > **Ben** | *January 19, 2026* | Logistics & Supply Chain | Recommendation rating: 7.0/10 > > **Pros**: I like the user friendly UI design, as well as the ability to collaborate over multiple boards. Being able to obtain feedback from users in real time and collate it will be game changer for us\! > > **Cons**: The learning curve was a little steep initially, probably just needed to spend more time in the onboarding. Overall still a really strong product with no real weaknesses that I've found > > Overall, I've been impressed with Canny's clean UI, the public roadmap, the customizability and the onboarding process. ----- ### "A must have for product teams" — 4.0/5 > **Mustafa** | *July 29, 2025* | Financial Services Software | Recommendation rating: 8.0/10 > > **Pros**: The fast onboarding and ease of use. How effective it is without too much hassle. I also loved the roadmap feature with the score > > **Cons**: Lacks customization sometimes customization is needed to make it organization fit without losing the plug and play edge. > > Very good 7.5/10. Some features that needs to be enhanced for convenience is selective public info. Editing posts info from the roadmap column, having a simplified more rigged roadmap view, customization of columns without doing it from the roadmap settings. Having a default roadmap setting rather than duplicating a roadmap. Bulk edit roadmap settings like if o fixed a score I want to apply to all. Ai search and accumulation of posts. Auto tagging based on topic or function. Or whatever can be a human decision powered byAi ----- ### "Beware - they refuse to listen to top-voted feedback" — 1.0/5 > **Amit** | *February 3, 2020* | Computer Software | Recommendation rating: 0.0/10 > > **Pros**: UI seems nice, shame about the rest (see the cons section) > > **Cons**: The company bills itself as feedback software, and to dog-food their software, they take on feedback on a public forum which is on their website. One of the top-voted features on their public roadmap is to remove their intrusive "Powered by" branding. In our comms with their people - they flat out refused to remove their branding - despite the number of votes for people wanting that, and despite the fact that we said we would pay much more. > > I would look elsewhere immediately - Canny seems like a club that pretends to take "open feedback" but they delete feedback they don't agree with, and refuse to listen to their own open, voting system. ----- ### "Good product\!" — 4.0/5 > **Bekki** | *September 16, 2025* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: Customer Support was very helpful to get started and learn more about the product, and it was easy to book an appointment for that > > **Cons**: There are a lot of features which can make learning as admin difficult or overwhelming. However, flip side is there are many interesting features to learn ----- ### "The perfect fit for our organizations needs\!" — 5.0/5 > **Stephen** | *June 6, 2025* | E-Learning | Recommendation rating: 10.0/10 > > **Pros**: Very easy to use, and the user interface is simple, while still looking sleek. The automation that the email notifications have is amazing, and I really like the Smart Reply feature\! > > **Cons**: Admin side was a bit tricky to navigate at first, but I was able to catch on. I wish I could customize our color theme a bit more. > > Amazing\! \[sensitive content hidden\] (I hope I spelled it correctly) was friendly and helpful, and answered any questions I had while we looked into which product to proceed with. Our team was amazed at how perfectly this fit our needs. We will be moving forward with Canny\! ----- Page: 1 / 4\ Next: [Next page](https://www.getapp.ca/software/108461/canny?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/108461/canny) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data