---
description: Detailed reviews on Cloudya based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Cloudya with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Cloudya Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [VoIP Software](/directory/107/voip/software) > [Cloudya](/software/108449/nfon)

# Cloudya

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> NFON delivers smart communication solutions for businesses with a cloud-powered suite. It integrates voice and video calls, customer contact management, CRM tools, seamless collaboration, and enablement features—all in one platform to boost productivity and streamline operations.
> 
> Verdict: Rated **4.0/5** by 19 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Cloudya

• Extensions, home offices and devices can be added and removed from Cloudya with just a click.

• Any Cloudya settings can be changed online from anywhere in the world. 

• NFON offer a month-to-month contract with no minimum term. Customers only pay for the number of extensions that they're actually using.

• Cloudya's app suite provide users a one number concept - One login, password, and phone number across multiple devices (Hardware; Desktop, Web and Mobile Apps)

• Simple, plug-and-play configuration alongside your existing infrastructure means deploying modern business communication has never been so easy.

• Rock solid technology made in Germany

• Video Conferencing and Screen Sharing to enable work in the office, remotely or on the go.

• A complete solution portfolio to fulfil different use cases and the needs of different industries

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 19 Reviews |
| Ease of Use | 4.1/5 | Based on overall reviews |
| Customer Support Software | 4.1/5 | Based on overall reviews |
| Value for Money | 3.8/5 | Based on overall reviews |
| Features | 3.9/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: NFON
- **Founded**: 2007

## Commercial Context

- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Users only pay for active extensions and can upgrade and downgrade further features. 
Individual price plans can be requested.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Dutch, English, French, German, Italian, Polish, Spanish
- **Available Countries**: Austria, France, Germany, Italy, Poland, Spain, United Kingdom

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Agent Interface
- Alerts/Escalation
- Alerts/Notifications
- App Management
- Archiving & Retention
- Authentication Software
- Auto-Dialer
- Automated Routing
- Automatic Call Distribution
- Automatic User/Device Recognition
- Backup and Recovery
- Blended Call Center
- CRM Software
- Calendar Management
- Call Center Management
- Call Conferencing

## Integrations (186 total)

- ACA
- AFAS Software
- ANVA Hub
- Aareon
- Accredo
- Act\!
- Agile CRM
- Apptivo
- Asgard
- Birdie
- Bitrix24
- Bond
- Brightree
- Bullhorn ATS & CRM
- CAS

... and 171 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)

## Category

- [VoIP Software](https://www.getapp.ca/directory/107/voip/software)

## Related Categories

- [VoIP Software](https://www.getapp.ca/directory/107/voip/software)
- [Web Conferencing Software](https://www.getapp.ca/directory/110/web-conferencing/software)
- [Fax Server Software](https://www.getapp.ca/directory/288/fax-server/software)
- [Mobility Software](https://www.getapp.ca/directory/290/mobile/software)
- [Telephony Software](https://www.getapp.ca/directory/294/telephony/software)

## Alternatives

1. [Ringover](https://www.getapp.ca/software/117547/ringover) — 4.7/5 (858 reviews)
2. [Nextiva](https://www.getapp.ca/software/91289/nextiva) — 4.6/5 (914 reviews)
3. [VoIP.ms](https://www.getapp.ca/software/2035391/voip-ms) — 4.8/5 (697 reviews)
4. [RingEX](https://www.getapp.ca/software/105173/ringcentral-mvp) — 4.2/5 (1200 reviews)
5. [3CX](https://www.getapp.ca/software/103409/3cx) — 4.4/5 (465 reviews)

## Reviews

### "Great solution" — 5.0/5

> **Samuel** | *November 11, 2020* | Information Services | Recommendation rating: 10.0/10
> 
> **Pros**: An easy way to use business phone like a pro
> 
> **Cons**: Need a better Outlook contact integration

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### "Flexibilität pur. Perfekt für das mobile Arbeiten" — 5.0/5

> **Jens** | *December 4, 2024* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Flexibilität
SIP Kanal und Nutzer direkt buchbar und ein Produkt und Anbieter
Regionaler Ansprechpartner und deutschen Hersteller
Viele Jahre konstante Qualität
> 
> **Cons**: Nicht jedes CRM lässt sich altuell anbinden
> 
> Die Software wird flexibel in unserem Unternehmen eingesetzt und erleichtert uns im Unternehmen das mobile Arbeiten.

-----

### "Held to Ransom" — 1.0/5

> **Mohammed** | *August 7, 2024* | Law Practice | Recommendation rating: 0.0/10
> 
> **Pros**: My law firm has been with this phone service provider for several years.  The service has rapidly deteriorated over the past couple of years.  We have been left without a landmine for 2 months.  The calls required to be diverted to a mobile phone.  The company lacked the ability to provide any professional help. A complaint resulted in the company proposing the sale of a new system.  Trying to change to a new provider and now being held to ransom. They prematurely terminated our contract and left our firm without a phone service for over 6 hours.  I will be losing s complaint with Ofcom.  I have never come across such a dishonest and incompetent company. Will not recommend NFON to anyone.  I will update after my complaint to Ofcom.

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### "Nfon als fester Unternehmensbestandteil" — 4.0/5

> **Kenny** | *December 4, 2024* | Information Technology & Services | Recommendation rating: 8.0/10
> 
> **Pros**: Einfache Einrichtung. Einfache Bedienung. Vor allem auch einfache Administration und damit unabhängig von Hersteller und Dienstleister. Variables reagieren auf Personalveränderungen durch monatliches down/upgrading.
> 
> **Cons**: Die Pauschalisierung der Flatrates ausschließlich auf alle Seats ist der einzige bekannte Vorschlag zur konkreten Verbesserung.
> 
> Einführung nfon vor drei Jahren, nach Umstellung von Unify. Dadurch flexibel  neue Standorte eingebunden. MA durch einfache Bedienung schnell ongeboardet und keine hohen Anschaffungskosten für zusätzliche HW.

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### "Cloudya weil es die Arbeit erleichtert" — 5.0/5

> **Matthias** | *December 11, 2024* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: felxibler Einsatz ohne Ortsgebundener Telefonanlage, jederzeit von überall mit meiner Büronummer kommunizieren, bessere Erreichbarkeit dank Handyapp.
> 
> **Cons**: Bei der Programmierung allen sich Tasten nicht auf andere User kopieren, man muss jede Taste bei jedem User einzeln programmieren, auch kann mein keinen Taste einschieben, man muss jede Taste verrücken.
> 
> Sehr gut, seit der Einführung hat sich unser Ablauf um haus verbessert und keiner muss mehr an Rufumleitungen oder sontiges denken.

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## Links

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| Locale | URL |
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| de-AT | <https://www.getapp.at/software/108449/nfon> |
| en | <https://www.getapp.com/it-communications-software/a/nfon/> |
| en-AE | <https://www.getapp.ae/software/108449/nfon> |
| en-AU | <https://www.getapp.com.au/software/108449/nfon> |
| en-CA | <https://www.getapp.ca/software/108449/nfon> |
| en-GB | <https://www.getapp.co.uk/software/108449/nfon> |
| en-IE | <https://www.getapp.ie/software/108449/nfon> |
| en-NZ | <https://www.getapp.co.nz/software/108449/nfon> |
| en-SG | <https://www.getapp.sg/software/108449/nfon> |
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| es-MX | <https://www.getapp.com.mx/software/108449/nfon> |
| fr | <https://www.getapp.fr/software/108449/nfon> |
| fr-BE | <https://fr.getapp.be/software/108449/nfon> |
| fr-CA | <https://fr.getapp.ca/software/108449/nfon> |
| nl | <https://www.getapp.nl/software/108449/nfon> |
| nl-BE | <https://www.getapp.be/software/108449/nfon> |

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