About Brilliant Directories

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Brilliant Directories is a cloud-based directory software which allows users to create directory websites using built-in themes, with tools for lead generation, member management, payment processing, and more. The system is designed for online member communities and associations of all sizes, and is available through subscription or one-time payment.

Brilliant Directories includes customizable themes, enabling users to create custom sites no matter their level of experience. Company logo and images can be uploaded, and users can control the layout, colors, and font styles of site pages. Developer tools are also included, allowing advanced site customization, widget editing, and custom theme creation. Built-in search modules let website visitors search for content and members by category, location, keyword, or other criteria, and dropdown menus can be customized.

Multiple membership packages can be created, with free and paid levels, and support for monthly, semi-annual, and annual billing. More than 40 member access restrictions and privileges allow users to control the benefits of every membership level. Member subscriptions, transaction histories, email histories, and other information can be viewed and tracked. Existing members can be imported from CSV files, geocoded, and sorted into categories. Member form fields can also be customized. The integrated payment system allows users to process one-time payments and sell subscriptions with automated recurring payments, and tools for managing refunds, outstanding balances, and more.

The email marketing tools in Brilliant Directories allows users to manage scheduled email campaigns and newsletters, with more than 50 customizable email templates included, covering account upgrade confirmations, welcome emails, forgotten passwords, and more. Site visitors can subscribe to receive newsletters, and users can segment member and contact lists to target marketing emails.

Pricing starting from:

US$145.00/one-time

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Brilliant Directories

  • Brilliant Directories offers customizable themes, with control over layouts, font styles, colors, and branding, and also includes a range of developer tools for advanced site customization and theme creation.

  • Users can customize the integrated search modules to allow visitors to find content and members by location, category, or keyword, and custom drop-down menus can also be created.

  • Free and paid membership packages can be created, with options for monthly, semi-annual, and annual billing, and more than 40 control for member access restrictions and privileges.

  • Integrated payment processing allows users to accept one-time payments and setup recurring subscriptions, with automated payments, tools for managing past-due payments, and sales of additional products and services.

  • The built-in library of over 50 customizable email templates covers welcome emails, forgotten passwords, account upgrade confirmations, and more, and users can also create and send newsletters to subscriber lists, and segment members for marketing communications.
  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premise

    Markets

    Australia, Canada, Costa Rica, Germany, France , United Kingdom, Ireland, New Zealand, United States

    Supported Languages

    English, French, German, Spanish

    Pricing starting from:

    US$145.00/one-time

    • Free Version
    • Free Trial
    • Subscription

    Images

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    Features

    Total features of Brilliant Directories: 102

    • @mentions
    • API
    • Access Controls/Permissions
    • Accounting Integration
    • Accounting Software
    • Activity Dashboard
    • Activity Tracking
    • Advertising Management
    • Alerts/Notifications
    • Application Management
    • Attendance Management
    • Attendance Tracking Software
    • CRM Software
    • Calendar Management
    • Chapter Management
    • Chat/Messaging
    • Class Scheduling
    • Client Portal
    • Commenting/Notes
    • Committee Management
    • Communication Management
    • Contact Database
    • Contact Management Software
    • Content Management System (CMS) Software
    • Credit Card Processing
    • Customer Database
    • Customer Portal
    • Customizable Branding
    • Customizable Fields
    • Customizable Forms
    • Customizable Reports
    • Customizable Templates
    • Data Import/Export
    • Directory Listing Management
    • Discussions / Forums
    • Document Management Software
    • Document Storage
    • Drag & Drop
    • Dues Management
    • Election Management
    • Electronic Payments
    • Email Management Software
    • Email Marketing Software
    • Email Reminders
    • Email Templates
    • Engagement Tracking
    • Enrollments/Onboarding
    • Event Calendar
    • Event Management Software
    • Event Scheduling
    • Event Ticketing
    • Feedback Management
    • File Sharing Software
    • Filtering
    • Financial Management Software
    • Forum / Discussion Board
    • Fundraising Management
    • Gamification Software
    • Group Management
    • Ideation
    • Invoice Management
    • Jobs Board
    • Knowledge Base Management
    • Layout & Design
    • Live Chat Software
    • Member Accounts
    • Member Communication
    • Member Communities
    • Member Database
    • Member Directory
    • Member Portal
    • Member Types
    • Membership Management Software
    • Membership Renewals
    • Mobile Access
    • Moderation
    • Multi-Language
    • Newsletter Management
    • Online Forums
    • Payment Processing Software
    • Personalization Software
    • Profile Change Approvals
    • Profile Templates
    • Profile Visibility Controls
    • Real Time Notifications
    • Recurring/Subscription Billing
    • Registration Management
    • Reminders
    • Reporting & Statistics
    • Reviews Management
    • SEO Management
    • SSL Security
    • Search/Filter
    • Self Service Portal
    • Social Media Integration
    • Surveys & Feedback
    • Tagging
    • Third Party Integrations
    • User Management
    • Website Integration
    • Website Management
    • eCommerce Management

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    Reviews

    Overall rating

    4.7 /5
    (652)
    Value for Money
    4.8/5
    Features
    4.7/5
    Ease of Use
    4.5/5
    Customer Support Software
    4.8/5

    Already have Brilliant Directories?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 652
    Anupam
    Overall rating
    • Industry: Education Management
    • Company size: 11-50 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Amazing directory platform with rich set of features

    Reviewed on 2021-11-28

    We are a large institute with 1000s of private tutors. We wanted to showcase our member teachers...

    We are a large institute with 1000s of private tutors. We wanted to showcase our member teachers and also encourage our students to review and rate them or hire them from our website after evaluating the profile of these teachers. For this purpose, brilliant directory comes extremely handy.

    Pros

    Most Impactful features:
    Membership management , automated emails at different stages of membership lifecycle, getleadmatched, SEO and there are many out of the box impactful features.

    Cons

    For the new bees with no technical background, learning curve can be little steep. But with the guide documents/videos for almost everything and very helpful support, this is not a major issue.

    Alternatives Considered

    eDirectory

    Reasons for Choosing Brilliant Directories

    None of the current directory softwares in the market at this time have the features as good as brilliant directory (i.e as per our requirement).

    Reasons for Switching to Brilliant Directories

    In Interface and features, both, brilliant directory is much better
    Keith
    Overall rating
    • Industry: E-Learning
    • Company size: 2-10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    My favorite straight-out-of-the-box membership directory builder!

    Reviewed on 2022-08-23

    It has been my favorite SaaS purchase all year. Worth every single penny, and I feel confident that...

    It has been my favorite SaaS purchase all year. Worth every single penny, and I feel confident that this company is going places!

    Pros

    Candidly, the training videos and support team has always been so helpful and detailed. Where most software tutorial videos end up being insanely long and boring, Brilliant Directories nails it with a great library of FAQs, pipelines for setting up and configuring your website, and a Youtube library of webinar replays that give you ideas how to incentivize upgrades. A close second is, of course, the powerful website builder itself. The whitelabel functions are not obnoxious and you can customize nearly all colors and pages to your liking.

    Cons

    So far I am so excited about the items on the roadmap for Brilliant Directories. My only complaint would be the learning curse for beginning to conceptualize the feature trees for members and how each member can tag themselves to be listed in different sub- or sub-sub-categories. I am still practicing, but with many preview tests, it is very evident how unlimited the possibilities are.

    Bruce
    Overall rating
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support Software

    Overall Good but Functionally Lacking

    Reviewed on 2015-06-25

    I rated overall low because after a year and a half we still don't have full functionality. Our...

    I rated overall low because after a year and a half we still don't have full functionality. Our issue is with the built in Payment gateway. Though my present state of our directory I should have realized would be an issue because when I bought the directory Dennis had to invoice me through "PayPal" as the payment gateway would not process any of my cards, not once but twice. When we first bought it was monthly, then I bought the life time and each time my payment would not process through the directory payment gateway. Only though PayPal was I able to make payment. I had a number of potential members complain about the same. We had to stop taking membership.

    I brought this issue up to BD and they said they were looking into it. Then in December 2014 they announced integration of WHMCS into the directory. Here it is June 25th, 2015 still no WHMCS integration. I joined or bought BD in December 2013. I have thousands of dollars invested and cannot count the number of man hours invested. Only to be held up by the inability to take PayPal payments for membership. Customer service keeps telling me they are working on it and will notify me when implemented.

    In all fairness I believe BD has great potential but functionally can be lacking because, I believe, they have made it to good, if there is such a thing. Given we cannot get into the back end it is hard to evaluate, my IT person said WHMCS integration shouldn't be that complicated given all the other functions within the directory itself. He said setting up a PayPal gateway shouldn't be that complicated but because we are limited to access to the back end of the directory our hands are tied.

    I have said this before. Looking good and being good is two different things! This customer has had about enough of being told it's coming. Six months now!

    Response from Brilliant Directories

    Hi Bruce,

    Thank you for your message and your feedback. We always appreciate it. We are sorry for any frustration related to the payment processing aspect of the software.

    Because of great feedback like yours, our internal development team has dedicated July as "Payment Gateway Month"

    We know that not being able to connect your own gateway may have hindered your ability to grow even faster. We are going to spend the entire month of July completing the payment processing features of the software so that you and other partners can easily integrate your own payment processing provider.

    We want to make things right and thank you for sharing your experience here on Capterra. We will be sure to notify everyone with a company newsletter once the new payment processing features are working so that you may connect your own payment gateway to your directory.

    Thank you again and we wish you great success with your directory website. Thank you.

    Warm regards,
    Brilliant Directories

    Nigel
    Overall rating
    • Industry: Marketing & Advertising
    • Company size: 2-10 Employees
    • Used Weekly for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Great software for Directory builders and membership sites.

    Reviewed on 2022-07-04

    The number one choice for directory software.

    I've been looking for a suitable directory software...

    The number one choice for directory software.

    I've been looking for a suitable directory software for some time.
    The only viable alternatives to Brilliant directories are either way too expensive or WordPress based.

    For me, WordPress is simply too risky to use for a business making money unless you are a WordPress ace or employ someone else to manage it.
    I've had numerous bad experiences with WordPress and would rather spend my time making money than messing around with tricky software. Also my last WordPress site got hacked badly.

    So, Brilliant directories is a no Brainer due to the security of Saas and ease of use.
    I bought a comprehensive package, because if your serious about using the product, it has all the features you need with a generous member limit and the necessary bandwidth.

    Navigating the software is very simple and the options for set up are comprehensive.

    I like the payment gateway features included and the way that I can set up the membership plans for my website.
    I'll be interested to see what future features will be added, but make no mistake, this is not a new solopreneur startup as many thousands of businesses are already running on BD. Therefore the risk is negligible

    It's 5 stars from me! Recommended.

    Pros

    It's Saas based and very easy to get started with.

    Cons

    There are some confusing plans to choose from. It's not cheap, but it could be worse. At the end of the day, you get what you you like pay for!

    Phil
    Overall rating
    • Industry: Restaurants
    • Company size: Self Employed
    • Used Monthly for 6-12 months
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 9.0 /10

    Over the Top Support

    Reviewed on 2021-11-27

    This particular review is focused on the support from the people at Brilliant Directories versus...

    This particular review is focused on the support from the people at Brilliant Directories versus the product itself (which is excellent!!). All of my interactions have been positive and I have received the help I've needed at the time. From my initial contact with the company via [SENSITIVE CONTENT] initially as well as his help in the last few days, the assistance has been excellent. The support team has been very responsive in my experiences with them, when I have had questions about how to do something, or when I have wanted to know "if" I could do something. Their willingness to go beyond has been over the top for me. That doesn't often occur these days and I am thankful.

    Pros

    Ease of use to get up and running in a short amount of time with the basics for adding members. Fine-tuning does take more time to get into, but is expected. The better prepared and organized you are before getting started, the better.

    Cons

    There is a learning curve to refine what is needed on a long-term basis, but that is to be expected with going to any new platform. It depends a lot on your model and what you are wanting to do. The upside is that the support and the community are very helpful as you build out your directory, which is very welcomed especially when you are new and maybe not as sure where you are headed with your business.

    Showing 5 reviews of 652 Read all reviews

    Brilliant Directories FAQs

    Below are some frequently asked questions for Brilliant Directories.

    Brilliant Directories offers the following pricing plans:

    Monthly Plan: $145/month Lifetime Plan: $1,450 one-time payment

    Brilliant Directories has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

    Brilliant Directories supports the following languages:

    English, French, German, Spanish

    Brilliant Directories supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Brilliant Directories integrates with the following applications:

    Authorize.Net, ClickFunnels, Constant Contact 1, Drip, Eventbrite, GetResponse, Gmail, Google Maps, Google Sheets, Google Translate, HubSpot CRM, Kindful, Mailchimp, Mailjet, Pabbly Connect, PayPal, Payfast SRSMP, Slack, Stripe, SurveyMonkey, Trello, Zapier, Zoho AppCreator, Zoho CRM

    Brilliant Directories offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat

    Related categories

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