Brilliant Directories

Brilliant Directories

All-in-one directory & member management software

About Brilliant Directories

Brilliant Directories is a cloud-based directory software which allows users to create directory websites using built-in themes, with tools for lead generation, member management, payment processing, and more. The system is designed for online member communities and associations of all sizes, and is available through subscription or one-time payment.

Brilliant Directories includes customizable themes, enabling users to create custom sites no matter their level of experience. Company logo and images can be uploaded, and users can control the layout, colors, and font styles of site pages. Developer tools are also included, allowing advanced site customization, widget editing, and custom theme creation. Built-in search modules let website visitors search for content and members by category, location, keyword, or other criteria, and dropdown menus can be customized.

Multiple membership packages can be created, with free and paid levels, and support for monthly, semi-annual, and annual billing. More than 40 member access restrictions and privileges allow users to control the benefits of every membership level. Member subscriptions, transaction histories, email histories, and other information can be viewed and tracked. Existing members can be imported from CSV files, geocoded, and sorted into categories. Member form fields can also be customized. The integrated payment system allows users to process one-time payments and sell subscriptions with automated recurring payments, and tools for managing refunds, outstanding balances, and more.

The email marketing tools in Brilliant Directories allows users to manage scheduled email campaigns and newsletters, with more than 50 customizable email templates included, covering account upgrade confirmations, welcome emails, forgotten passwords, and more. Site visitors can subscribe to receive newsletters, and users can segment member and contact lists to target marketing emails.


Key benefits of Brilliant Directories

  • Brilliant Directories offers customizable themes, with control over layouts, font styles, colors, and branding, and also includes a range of developer tools for advanced site customization and theme creation.

  • Users can customize the integrated search modules to allow visitors to find content and members by location, category, or keyword, and custom drop-down menus can also be created.

  • Free and paid membership packages can be created, with options for monthly, semi-annual, and annual billing, and more than 40 control for member access restrictions and privileges.

  • Integrated payment processing allows users to accept one-time payments and setup recurring subscriptions, with automated payments, tools for managing past-due payments, and sales of additional products and services.

  • The built-in library of over 50 customizable email templates covers welcome emails, forgotten passwords, account upgrade confirmations, and more, and users can also create and send newsletters to subscriber lists, and segment members for marketing communications.

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    Ease of Use

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    Reviews

    Overall rating

    4.7 /5
    (658)
    Value for Money
    4.7/5
    Features
    4.7/5
    Ease of Use
    4.5/5
    Customer Support Software
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    Already have Brilliant Directories?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 658
    Steve
    Steve
    Overall rating
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    These guys are truly passionate about letting normal people own productive and customisable...

    Reviewed on 2018-07-24

    I managed to create a website which allows me to work from home and make some extra money to help...

    I managed to create a website which allows me to work from home and make some extra money to help with the bills. I created a top-notch website with no knowledge of programming or coding, thanks to the great work done behind the scenes by everyone involved with Brilliant Directories. They are truly passionate about their work, and it shows.

    Pros

    My previous website built by another company started falling to pieces due to the fact that the programmers wanted to charge me an arm and a leg for every comma or full stop I needed to add. I could not do any alterations myself, even though they had promised that I would own the code. In the end, I lost all my google rankings and it became ineffective. I was about to lose all my members and 3 years of hard work.
    I am so glad that after some research, I found this great company who ticked all the boxes of my requirements.
    First, I wanted to be able to customise all the site pages. Not just the design features. I needed to be able to create new customised pages, in order to allow me to develop my original concept. As well, I wanted this flexibility to be able to keep the website relevant as time went by.
    Secondly, I wanted to have a support team which is expert and dedicated to this site. The main clincher is that the support is included for free with the package you buy, and not charged separately for every minor issue one will invariably encounter along the way. The exception to this is when you need to do some major changes which will affect the whole system. The job you require is quoted by select programmers, who do a great job.
    The forte of brilliant directories is their amazing documentation, video tutorials and the Webinar Wednesdays. Go through these and you can learn how to manage your site inside and out. They hold nothing back. Cannot thank them enough.

    Cons

    Even though Brilliant Directories offer website templates for most types of businesses, varying from Yellow pages type, to Real Estate to Events to Jobs, if you have a website concept that doesn't fit exactly into a template, then you need to do some customisation. For this you need to pay extra.
    The learning curve increases the more different your concept varies from the templates. There are so many possibilities with this software, that you can never really master it all, especially if you have no coding knowledge like myself.
    However, considering the low entry fee, and that most businesses are covered by the templates, then the chance of any major software customisation you might need are minimal. Anyway, to their credit, they are constantly updating the basic structure with new functions and this is decreasing the need of customisation.

    Volkan
    Overall rating
    • Industry: Photography
    • Company size: 2–10 Employees
    • Used Daily for Free Trial
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Right Choice!

    Reviewed on 2021-02-02

    Pros

    I tried almost every membership and directory software in the industry. Overall, Brilliant Directories is the best solution for me. I used the free trial option for a week and loved it. It is so easy to use and it's an awesome product even without the VIP Add-Ons.

    Cons

    I'll let you know once I open it to the world. I haven't tested it with the real members yet.

    Alternatives Considered

    MemberClicks, eDirectory, Glue Up and Member Solutions

    Reasons for Switching to Brilliant Directories

    When I compared the functions and the price, its the best of them. The other huge factor is [SENSITIVE CONTENT HIDDEN]. I had so many questions, concerns and demands. He kindly answered all my questions, solved my concerns and helped me within my budget. I'll start my project asap thanks to him. I hope I'll get the same support after the sale.
    Nasser
    Overall rating
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support Software

    So far, not bad

    Reviewed on 2015-12-28

    On the positive side, Brilliant Directories is very easy, in fact effortless, to initially get up...

    On the positive side, Brilliant Directories is very easy, in fact effortless, to initially get up and running. That's good.

    On the negative side, I'm finding it difficult to understand how to customize the system according to my needs. I am a web developer with years of experience with php, javacscript, SQL Server, etc. I just a simple set of documentation which tells me how I can access the source code, and what the API is (if there is one).

    The Customer Service response time is very fast, and so far they have been very good at helping with DNS changes. However, with regards to customization, so far I have only received responses telling me it can't be done, or I have to ask for a quote in the marketplace, or I have to spend $100 of my allowance to set up a call with an expert.

    I am a web developer! I want to do this stuff myself. Please help me out here. (I've already paid a reasonable amount of money. If I need something that I can't do myself then, rest assured, I'll pay you more).

    Thank you.

    Response from Brilliant Directories

    Hi Nasser!

    Jason Haloossim here, founder at Brilliant Directories.

    As a developer you have tons of access to your source code to make higher level edits, queries and more.

    Join me in our next Webinar Wednesday where you can get free live support on your website and ask questions about where to access things in the your admin area.

    REGISTER FREE (all are welcome): https://www.brilliantdirectories.com/workshop

    We do these about every 2 weeks and it's a great way to learn more about how BD works.

    I hope to see you in the next webinar and will look out for any questions from you.

    All the best,
    Jason Haloossim
    Brilliant Directories

    Tim
    Overall rating
    • Industry: Real Estate
    • Company size: 11–50 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Great

    Reviewed on 2021-12-04

    I'm now ready to take my business to the next level and we can level up without breaking the bank!

    I'm now ready to take my business to the next level and we can level up without breaking the bank!

    Pros

    BD is easy to set up and use, and has the best value on the net!

    Cons

    It's not you, it's me! I just wish I had more time to utilize all the features properly. In time!

    Faruk
    Faruk
    Overall rating
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 7.0 /10

    Out of the box directory business model

    Reviewed on 2018-05-17

    The fact that I can test my business model is very good. I was able to quickly get a directory site...

    The fact that I can test my business model is very good. I was able to quickly get a directory site up and working while I was planning other aspects of my business like the marketing etc...

    Pros

    With Brilliant Directories, it's very easy to get a directory business up running very quickly. It has so many templates to choose from to suit your business needs.

    There are so many ways you can customize your site. From the colors to fonts etc... Also, I believe that its very SEO friendly for not just me the admin but other businesses who list their business on the site.

    Looks very professional.

    Cons

    Few things I don't like.

    1. Brilliant Directories hosts your websites for you. I would've liked to host my sites on my own servers.

    2. Some of the VIP add-ons could've been given on the frontend for free. Just simple things like social logins should've been free.

    4. Businesses can't seem to create their own categories. We the admin of the site have to create these. Would so much better if the businesses created the categories & sub-categories and these get added to the search functionality.

    3. Nothing to help retain your users. Something like a built-in customer loyalty program would be really helpful to keep users coming back.

    Showing 5 reviews of 658 Read all reviews

    Brilliant Directories FAQs

    Below are some frequently asked questions for Brilliant Directories.

    Brilliant Directories offers the following pricing plans:

    • Starting from: US$145.00/month
    • Pricing model: Free Version, Subscription
    • Free Trial: Available

    Monthly Plan: $145/month Lifetime Plan: $1,450 one-time payment

    Brilliant Directories has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    Brilliant Directories supports the following languages:

    English, French, German, Spanish

    Brilliant Directories supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Brilliant Directories integrates with the following applications:

    ClickFunnels, Constant Contact 1, Drip, Eventbrite, GetResponse, Gmail, Google Maps, Google Sheets, Google Translate, HubSpot CRM, Kindful, Mailchimp, Mailjet, Pabbly Connect, PayPal, Payfast SRSMP, Slack, Stripe, SurveyMonkey, Trello, Zapier, Zoho AppCreator, Zoho CRM, authorize.net

    Brilliant Directories offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat

    Related categories

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