--- description: Detailed reviews on Cognito Forms based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Cognito Forms with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Cognito Forms Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Forms Automation Software](/directory/589/forms-automation/software) > [Cognito Forms](/software/107881/cognito-forms) # Cognito Forms Canonical: https://www.getapp.ca/software/107881/cognito-forms Page: 1 / 7\ Next: [Next page](https://www.getapp.ca/software/107881/cognito-forms?page=2) > Cognito Forms enables users to create responsive online forms that collect payments, gather information, and automate tasks. The features of this platform include data lookups, document merging, file downloading, repeating sections, save and resume, advanced calculations, conditional logic and more. > > Verdict: Rated **4.6/5** by 141 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Cognito Forms • Easily create and automate forms using Cognito Forms drag-and-drop builder and visual conditional logic. • Generate custom PDF or Word documents from form data and automatically send them to recipients. • Increase survey completion rates with conversational text-piping, page breaks, progress bars and conditional pages. • Conditionally route notification emails based on user input to streamline administrative processes. • Capture multiple files at once, and easily set file size and type limits. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 141 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.3/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Cognito Apps - **Founded**: 2009 ## Commercial Context - **Starting Price**: US$19.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Individual plan is free for one user and 100 entries/month. Pro: $19/month for 2 users and 2,000 entries/month. Team: $39/month for 5 users and 10,000 entries/month. Enterprise: $129/month for 20 users and unlimited entries. Additional users for $5/user/month. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Brazil, Canada, Germany, Japan, Mexico, New Zealand, United Kingdom, United States ## Features - API - Access Controls/Permissions - Address Validation - Alerts/Notifications - Approval Process Control - Audit Trail - Autofill - Business Process Automation - Collaboration Tools - Compliance Management - Compliance Tracking - Conditional Logic - Configurable Workflow - Convert to PDF - Customizable Branding - Customizable Fields - Customizable Forms - Customizable Reports - Customizable Templates - Dashboard Creation ## Integrations (173 total) - AWeber - Accelo - Act\! - Act-On - ActiveCampaign - ActiveTrail - Acuity Scheduling - Agile CRM - Airtable - Asana - Avochato - Basecamp - Benchmark Email - Bird - BombBomb ... and 158 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Chat ## Category - [Forms Automation Software](https://www.getapp.ca/directory/589/forms-automation/software) ## Related Categories - [Data Management Software](https://www.getapp.ca/directory/633/data-management/software) - [Data Collection Software](https://www.getapp.ca/directory/707/data-collection/software) - [Workflow Management Software](https://www.getapp.ca/directory/566/business-workflow/software) - [Forms Automation Software](https://www.getapp.ca/directory/589/forms-automation/software) - [Data Entry Software](https://www.getapp.ca/directory/278/data-entry/software) ## Alternatives 1. [Jotform](https://www.getapp.ca/software/10191/jotform-4-0) — 4.7/5 (2794 reviews) 2. [Google Workspace](https://www.getapp.ca/software/90761/google-apps-for-business) — 4.7/5 (17483 reviews) 3. [Microsoft Forms](https://www.getapp.ca/software/2057516/microsoft-forms) — 4.6/5 (320 reviews) 4. [Typeform](https://www.getapp.ca/software/91581/typeform) — 4.7/5 (945 reviews) 5. [Zoho Forms](https://www.getapp.ca/software/101885/zoho-forms) — 4.5/5 (147 reviews) ## Reviews ### "Simple but powerful" — 5.0/5 > **Angie** | *October 16, 2023* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: I love that I can customize field names to use with other tools and connect with other APIs. It's simple but powerful. > > **Cons**: The building of your form can be tedious, though isn't unique to Cognito Forms when you have a lengthy form you need to create. > > I researched a few other similar products and feel I chose the right one. It had the most features and was extremely flexible to accomplish a variety of tasks. ----- ### "Best form creation platform (and it's not even close)" — 5.0/5 > **Ryan** | *October 29, 2024* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: - Incredibly simple to use but surprisingly powerful - Outstanding conditional logic and other complex features - Everything works great out of the box, but the level of customization and coding available is fantastic for those who are comfortable > > **Cons**: - Wish elements could be moved around with drag and drop (instead of copy/paste) > > Cognito has been a gamechanger for our business in terms of its capabilities, flexibility and ease of use. We can now launch a professional, complex form in less than an hour start to finish -- it used to take days using other platforms and not be exactly what we wanted. ----- ### "Terrible Customer Service." — 1.0/5 > **James** | *July 29, 2019* | Education Management | Recommendation rating: 0.0/10 > > **Pros**: What I will like best is no longer using them and receiving notification emails without the ability to view any forms. > > **Cons**: I figured out the issue with the help of someone who does not work for you. You were sending notifications to an email address which is associated with a different account that does not have access to the forms, so there was nothing for me to see. One would think you might be able to see that on your end. I was, after all, communicating with you from an email address that is not for the account receiving the forms. All you do is keep telling me to turn off notifications on my account, but that would do NOTHING to stop the notifications because they were coming from another account entirely. How is it that nobody looked to see that there are no forms for which I should have been receiving notification? And I'm supposed to trust my client's information and important documents with your company? I can only imagine what the ordeal would be like if there was a problem bigger than receiving ghost notifications. I've been going around in circles with multiple representatives without any real help on an issue that should have been extremely simple had someone taken the time to do anything except type in a canned response without doing even a little research into the problem. I can delete my account and STILL receive these notifications for forms I cannot access from this email address. I'll make a note to follow your customer service procedures and follow-through if I ever want to kill my business. A customer cannot speak to a live person? Honestly? Terrible customer service. > > I would have been better off using Google Forms/Sheets. ----- ### "Cognito Forms: A Life Changing Platform" — 5.0/5 > **Bobbie** | *October 30, 2024* | Utilities | Recommendation rating: 10.0/10 > > **Pros**: There are so many things\! The platform is simple to use for someone new at building forms. Also, there are training videos and webinars available for additional training on some of the more complex features. > > **Cons**: I don't really have any complaints, but if I had one, I would say that I would sometimes like to be able to speak with technical support rather than email. However, Cognito staff is typically pretty quick to respond, usually the same day as my request so it works out fine. Also, when they email, they can give screen shot examples of how to fix the problem so that is actually a benefit to emailing with them\! > > Cognito Forms has been life changing for our staff at our small utility. The workflow efficiency it has created for our customer service team is amazing\! Our staff is continuously asking me, "can we do this" with the forms, and the answer is usually, "yes\!" ----- ### "Reliable and Efficient Lead Collection Tool" — 5.0/5 > **Mike** | *October 29, 2024* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: I love how easy it is to set up and customize forms to meet our specific needs. The clean user interface and the ability to integrate with other tools have made our lead collection process faster and more efficient. > > **Cons**: There’s very little to dislike, but it would be helpful to have a few more advanced design customization options for forms to match the exact branding style of our landing page. > > Cognito Forms has streamlined our lead-gathering process with a user-friendly interface and reliable performance. ----- Page: 1 / 7\ Next: [Next page](https://www.getapp.ca/software/107881/cognito-forms?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/107881/cognito-forms) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data