eSchedule
About eSchedule
eSchedule is an online crew scheduling solution for fire departments, EMS/ambulance, air medical, dispatch/911 centers, hospitals, and training centers. The platform provides agencies with timecard management features and a customizable time clock that can handle any type of rotation. Additional features include online forms, certification & CME tracking, fleet maintenance, equipment tracking, group messaging, and more.
The platform’s scheduling module includes customizable schedule templates that allow users to schedule multiple units, stations or departments, as well as set custom shift rotation/recurrence patterns. Users can fill open shifts by availability, shift bids, or by individuals with the least number of hours. Managers can view qualifications on the schedule, as well as manage shift trade/swaps, and sick calls. Email and text message alerts are sent to users (employees, managers, or schedulers) of any scheduling actions.
eSchedule’s time clock module helps eliminate human error and automates the entire timekeeping process. Employees are able to punch in/out online, as well as view their timecard in real time. Managers can keep track of exceptions, PTO/vacation requests, comp time, and hours worked or volunteered based on a schedule. Users can get a variety of reports including attendance and overtime, labor distribution, and more. Organizations can also setup optional biometric (finger scan) hardware to help eliminate “buddy punches”.
Agency and personnel management features include a member database, group messaging, an events calendar, and a document library for uploading and viewing files. eSchedule’s optional add-on modules include an online forms manager, vehicle maintenance, equipment tracking and rewards module.
Pricing starting from:
US$1,200.00/year
- Free Version
- Free Trial
- Subscription
Key benefits of eSchedule
eSchedule helps agencies be more efficient in scheduling, time and labor management, training and personnel inventory with features that help organize the whole department.
The scheduling system comes with a complete suite of modules that allow organizations to streamline a variety of daily operations.
eSchedule's time clock can handle custom time calculations and the scheduling of any type of rotations or recurring shifts.
Improve shift coverage rates and reduce gaps or holes by allowing individuals to pick-up open shifts, as well as swap/trade shifts online, anytime they wish.
With eSchedule, organizations have the ability to customize the solution to meet their exact needs, especially with the time clock and time calculation features.
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Markets
Canada, United States
Supported Languages
English
Pricing starting from:
US$1,200.00/year
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of eSchedule: 56
Alternatives
Aladtec
TimeClock Plus
ESO Scheduling
WhenToWork
Reviews
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- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Great Value for your Dollar
Reviewed on 2023-05-17
Overall, the software is a great value for the money. The customer service is top-notch, and the...
Overall, the software is a great value for the money. The customer service is top-notch, and the team is always willing to tackle any special projects or needs you may have.
Pros
Schedule is easily customized to the organization, time-clock is easy to use, timecards are easy to manage.
Cons
The UI remains outdated in some areas; the events calendar cannot be synced with an external calendar.
- Industry: Public Safety
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
eSchedule is a Superior Product when it comes to Public Safety Scheduling.
Reviewed on 2023-02-24
eSchedule has been fantastic. I have nothing bad to say about them. They are great for public...
eSchedule has been fantastic. I have nothing bad to say about them. They are great for public safety scheduling. They manage everything that our agency needs from employee scheduling to time card management.
Pros
Being able to set recurring shifts is extremely beneficial. There hasn't been anything our agency has needed that eSchedule hasn't been able to make happen.
Cons
If I need to make a change to the format of the schedule, I have to request support. Some of these changes may be a "title" or complete layout change, which we recently did. I will say, however, that the representative from eSchedule stayed in constant contact and "blocked" her schedule for additional time, so we could communicate easily and I felt I was the primary focus during that time.
- Industry: Public Safety
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 5.0 /10
Olathe Fire
Reviewed on 2020-06-29
It works but it is more difficult to navigate through then other programs I am familiar with
It works but it is more difficult to navigate through then other programs I am familiar with
Pros
Time cards are easier then the manual way we did it before the software.
Cons
On mobile device sometimes takes going through the selections a couple of times for it to open up the part of the app i want opened. There are no flags for open shifts so it is easy to miss that a particular day is not fully staffed. There are no text alerts for shifts. The new update to payroll has made printing the page off difficult. We have never been able to export to the payroll software correctly, it continued to delete stuff in our payroll software so we still manually enter it into that software.
Alternatives Considered
AladtecReasons for Switching to eSchedule
Only one thing, the chief liked the idea of tracking maintenanceResponse from eSchedule
Scott Thank you for taking the time to write this review. We appreciate it! Our Support Team has reached out to you so that we can address your questions and concerns. A number of these are easily addressed and are possible within eSchedule. Thanks again!
- Industry: Public Safety
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
eSchedule
Reviewed on 2023-01-25
eSchedule has been great to use and [sensitive content hidden] has been great to helpWith everything...
eSchedule has been great to use and [sensitive content hidden] has been great to helpWith everything.
Pros
Online time clock and online schedule is what our agency was looking for
Cons
The least favorite thing so far would be no mobile app.
Alternatives Considered
AladtecReasons for Switching to eSchedule
Pricing was the main reason to chose eSchedule and schedule layout
- Industry: Hospital & Health Care
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
eSchedule simplifies scheduling and provides a great user experience!
Reviewed on 2020-07-08
eSchedule solved the needs we were looking for in a scheduling program. We received more than what...
eSchedule solved the needs we were looking for in a scheduling program. We received more than what we expected and had our entire organization trained on the program quickly and efficiently. The reporting is extremely powerful and accurate, allowing me to maintain a schedule of over 200 volunteers to the highest standards while maintaining pinpoint accuracy.
Pros
eSchedule provides our agency with an amazing user interface, ease of use, and great backend reporting. All of this is integral to an effective, efficient, and productive scheduling experience. My favorite aspect of the software is the ability to validate my crews wherever I am. I have a wealth of knowledge available on my phone accessible quickly to determine attendance status, clock times, and sign ups. I also enjoy the customization that is available to eSchedule, allowing me to create the scheduling experience I need for my organization. Finally, another pro that every program should have that eSchedule delivers on is the customer service experience. eSchedule provides lightening fast, and accurate customer service. When I run into an issue or have a question, I know I am the priority from the eSchedule team. I get my answers quickly from a professional team who caters to my needs and shows me how much my business is valued to them.
Cons
Integration into my organization was quick and reliable. There was almost zero downtime and the transition was seamless and accurate. I have no cons to mention for application within my organization.
Reasons for Choosing eSchedule
My organization was looking for a better scheduling option with powerful backend administration reporting and ease of use for our membership. We achieved this with eSchedule.Reasons for Switching to eSchedule
We chose eSchedule because they provided a more comprehensive package for the price, great administration reporting, and phenomenal user experience. This has allowed us to become more efficient as an organization and allow us to schedule our people with more accuracy and precision than we ever have.eSchedule FAQs
Below are some frequently asked questions for eSchedule.Q. What type of pricing plans does eSchedule offer?
eSchedule offers the following pricing plans:
- Starting from: US$1,200.00/year
- Pricing model: Subscription
- Free Trial: Available
Pricing varies depending on number of employees/user accounts and activated modules within the software.
Q. Who are the typical users of eSchedule?
eSchedule has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does eSchedule support?
eSchedule supports the following languages:
English
Q. Does eSchedule support mobile devices?
eSchedule supports the following devices:
Q. What other apps does eSchedule integrate with?
eSchedule integrates with the following applications:
Emergency Reporting, Google Calendar, Microsoft Excel, Microsoft Outlook
Q. What level of support does eSchedule offer?
eSchedule offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat
Related categories
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