Homebase Overview

What is Homebase?

Homebase is an employee scheduling, time tracking and communications tool for businesses and their employees within industries such as retail, hospitality and health and beauty. The platform aims to automate and streamline employee scheduling and time tracking by providing features such as team calendars, time clocks, automatic notifications and budget forecasting.

In order to assist users in building interactive and flexible team schedules, Homebase provides a Gantt chart calendar view with a drag and drop interface. Employers can view the schedule by role, time period or employee to ensure that there are no errors and that costs add up. Once complete, the schedule can be put on autopilot mode to automatically carry over to the following weeks or months, taking into account staff availability and holidays. Schedules can be sent out to employees within the Homebase app and synced with mobile calendars so that reminders can be sent.

Using Homebase’s time tracking tools, users can track hours worked and integrate with their payroll system for automatic timesheet export and wage calculation. The time clock feature allows employees to clock in and out of shifts, as well as track breaks and overtime by signing in with a secure PIN number from their mobile device. Managers automatically receive alerts for absences or lateness, and are able to write notes to inform other managers of incidents or daily summaries via the manager log.

With Homebase hiring, you can find quality candidates fast. Post to the top online job boards for free in under a minute with direct integrations and pre-written job descriptions.

Homebase Overview

Pricing

Starting from
$0.00

Pricing options

Free Trial
Free
Subscription
Value for money

Basic : free

Essentials : $20.00/month/location

Plus : $50.00/month/location

Enterprise : contact Homebase for a quote


Homebase Features

Devices
Business size
S M L
Markets
United States, Canada
Supported Languages
English, Spanish

Media

Prepare timesheets with automated time input and labor cost calculation
The dashboard view shows schedules, check-ins, sales and labor costs, and more
The calendar Gantt chart view helps to identify gaps in the schedule
Understand business needs with Homebase's labor cost reporting
Employees can view schedule from their computer or mobile device
Daily statistics and summaries are provided and saved for anytime access
Automatically detect errors in timesheets such as missed breaks or clock-outs
Employee clock-in and clock-out with personal pin codes and photos
Managers can add notes and shift summaries via the manager portal
Communicate with team members in-app using the IM service for group or one-to-one chats
Homebase video Homebase video Homebase screenshot: Prepare timesheets with automated time input and labor cost calculation Homebase screenshot: The dashboard view shows schedules, check-ins, sales and labor costs, and more Homebase screenshot: The calendar Gantt chart view helps to identify gaps in the schedule Homebase screenshot: Understand business needs with Homebase's labor cost reporting Homebase screenshot: Employees can view schedule from their computer or mobile device Homebase screenshot: Daily statistics and summaries are provided and saved for anytime access Homebase screenshot: Automatically detect errors in timesheets such as missed breaks or clock-outs Homebase screenshot: Employee clock-in and clock-out with personal pin codes and photos Homebase screenshot: Managers can add notes and shift summaries via the manager portal Homebase screenshot: Communicate with team members in-app using the IM service for group or one-to-one chats

Homebase Reviews

Homebase Reviews

Overall rating
4.6
/
5
Excellent
318

Very good
80

Average
17

Poor
4

Terrible
9

Value for Money
4.6
Features
4.5
Ease of Use
4.6
Customer Support
4.5
93% recommended this app
Kevin T.

Great system for employee time tracking.

Great experience! US-based representative whom were very kind, understanding and WILLING AND READY to resolve any and all issues when I needed to call to resolve the only issue I’ve ever had.


Matt K.

Homebase

When we first launched we had a programming issue where the time clock would crash once a day. The team at Homebase was quick to address the issue and put us in contact with the development team who got us on a beta version of the next release. This fixed our issue and the team at Homebase was responsive and open to feedback as we previewed the upcoming release.

I have had representatives from Homebase reach out to my multiple times for feedback on their products. It is refreshing to see a company openly solicit feedback from their user base in an effort to improve their product. Every interaction I have had with their staff has been positive.


Chris S.

I love Homebase and recommend it to other business owners

I love it. I recommend it all the time to other Camp Bow Wow owners. Whether or not you know it, Homebase is utilized by many many Camp Bow Wow owners and all always speak highly of your product.


David C.

I've never seen so many bugs....

Bad,bad,bad. Customer service is responsive but there are just soooo many bugs with this software.


Heather B.

Happy Manager

The homebase team has been nothing but helpful and supportive, and are always willing to take suggestions.


Kevin T.
Industry: Internet
Company size: 1,001-5,000 Employees

Great system for employee time tracking.

Used Daily for 1+ year
Reviewed on 1/3/2019
Review Source: Capterra

Great experience! US-based representative whom were very kind, understanding and WILLING AND READY to resolve any and all issues when I needed to call to resolve the only issue I’ve ever had.

Pros

Homebase is extremely easy to set up employee time clock which happens to be free if your business has a single location and with a single location you may set it up for unlimited employees. For a small business owner where every dollar and cent matters, it’s a no brainer. A business owner may assign or allow the employee to set up their clock in and out code. Also, it may be set to take a photo of the employee during the clock in and out sessions to help or eliminate other employees from clocking in and out for them. Homebase offers an iPad, iPhone and an android app. You may also use your device's browser. We downloaded the app, installed it on an iPad for our employees to clock in and out on. The administrator has 100% access via web browser login. There’s also a feature which allows employees to clock in and out in the field which would geo-tag the location of the clocking activities.

Cons

Not a lot a negative things to say. This software is best if you have multiple employees who may have a staggered schedule. Example: an employee opens, then you have a mid day shift, then a closer. You also have many employees that may be out in the field. geo-tag is not the best choice for a single entrepreneur who’s trying to track their time, set up easier ways to do so.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Matt K.
Industry: Medical Practice
Company size: 2-10 Employees

Homebase

Used Daily for 1+ year
Reviewed on 3/5/2020
Review Source: Capterra

When we first launched we had a programming issue where the time clock would crash once a day. The team at Homebase was quick to address the issue and put us in contact with the development team who got us on a beta version of the next release. This fixed our issue and the team at Homebase was responsive and open to feedback as we previewed the upcoming release.

I have had representatives from Homebase reach out to my multiple times for feedback on their products. It is refreshing to see a company openly solicit feedback from their user base in an effort to improve their product. Every interaction I have had with their staff has been positive.

Pros

Homebase has been the perfect time clock system for our business. It was easy to configure and with the entire system web based I can monitor our staffing when I am off site. We use a wall mounted iPad to clock in and out which was less expensive than many physical time clocks.

My staff has enjoyed having access to their Homebase dashboard where they can easily review their punches/total hours.

One of the best features is the ability to specifically define your pay periods. Many systems only offer weekly, biweekly, or monthly with no customization of dates. Homebase allows complete customization for when you would like you pay periods to start and end.

I have also used their hiring tool. It is by far and away the easiest tool I have used to publicly post to multiple job sites at once. It is very straight forward and has been a great resource in helping us in our hiring.

Cons

I don't have any cons. It is a quality product and the team at Homebase has been quick to respond to any issues we have had.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Chris S.
Industry: Hospitality
Company size: 11-50 Employees

I love Homebase and recommend it to other business owners

Used Daily for 2+ years
Reviewed on 9/16/2020
Review Source: Capterra

I love it. I recommend it all the time to other Camp Bow Wow owners. Whether or not you know it, Homebase is utilized by many many Camp Bow Wow owners and all always speak highly of your product.

Pros

Everything. For starters, it's very user friendly. I also love the scheduling, time sheet integration, PTO, chat/messaging, integration w/ Clover is HUGE. Having the COVID checklist when clocking in is also a great addition.

Cons

Homebase has some small glitches or bugs here and there but we look past that. For instance, although it's been a month or two now that I've heard an employee speak about this, Homebase does not always give you a notification when you receive a chat message.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

David C.
Industry: Financial Services
Company size: 11-50 Employees

I've never seen so many bugs....

Used Daily for 1-5 months
Reviewed on 4/27/2020
Review Source: Capterra

Bad,bad,bad. Customer service is responsive but there are just soooo many bugs with this software.

Pros

Very easy to use. The user interface is very simple and easy to navigate.

Cons

I feel like this is a beta software that should not have been rolled out yet. We have been using it for a week and have had issues every day since we started using it. Basic things that you think should just work doesn't work.
Example: All my employees have a 1 hour, unpaid lunch everyday. They clock in and clock out on this required one hour lunch but Homebase is still counting it in their total hours. So know I ma getting alerts that they all have overtime but they actually don't because Homebase is not calculating hours correctly.
So there have been several little things (Bugs) that I have found every day since using Homebase. I contact customer support and they tell me that they will pass it on to their product team.
This may sound harsh but the product team really should have tested this software more before rolling it out. Makes me question all the reviews I am seeing on here. All the bugs have been on basic functions.

Response from Homebase

Hi David -

We are so sorry to hear you've been having issues your Homebase account. This is not the experience we want our customers to have. Our head of technical support has just emailed you to see if we can remedy these issues for you. If you have any further issues, please reach out to me directly at [email protected] Looking forward to getting these issues resolved for you, and so sorry again for all the challenges here.

- Ryan

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Heather B.
Industry: Recreational Facilities & Services
Company size: 11-50 Employees

Happy Manager

Used Daily for 2+ years
Reviewed on 9/1/2020
Review Source: Capterra

The homebase team has been nothing but helpful and supportive, and are always willing to take suggestions.

Pros

I love that there is an app connected to the schedule and other features! A huge plus is my team being able to put in their own time off, and request shift trades or covers through the app as well.

Cons

The scheduler can run slowly, and it would be nice to be able to organize job applicants a little better.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

User recommendation
9.1/10
Based on 428 user ratings
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Homebase Pricing

Homebase Pricing

Starting from
$0.00
Free Trial
Free
Subscription
Value for money

Basic : free

Essentials : $20.00/month/location

Plus : $50.00/month/location

Enterprise : contact Homebase for a quote

Basic : free

Essentials : $20.00/month/location

Plus : $50.00/month/location

Enterprise : contact Homebase for a quote

Value for Money
4.6/5
Based on 428 user ratings
Compare value for money rating with alternatives
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Homebase Features

Homebase Features

API
Activity Dashboard
Activity Tracking
Applicant Tracking
Automatic Notifications
Customizable Branding
Customizable Reporting
Data Import/Export
Employee Database
Employee Management
Employee Onboarding
Employee Portal
Employee Self Service
Performance Management
Real Time Reporting
Recruitment Management
Reminders
Reporting & Statistics
Self Service Portal
Third Party Integration
Features
4.5/5
Based on 428 user ratings
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Categories

Additional information for Homebase

Additional information for Homebase

Key features of Homebase

  • Absence management
  • Activity dashboard
  • Activity logging
  • Automatic reminders
  • Automatic time capture
  • Budget control
  • Budgeting & forecasting
  • Chat functionality
  • Clock in / out
  • Cost estimating
  • Drag & drop interface
  • Email notifications
  • Employee management
  • Employee portal
  • Employee profile
  • Employee time clock
  • Group calendars
  • Hiring tools
  • Instant messaging
  • Job scheduling
  • Job syndication
  • Payroll integration
  • Planning tools
  • Real time updates
  • Reminders
  • Resource management
  • Secure login
  • Shift scheduling
  • Team calendars
  • Time & attendance tracking
  • Time clock app
  • Time off requests
  • Timesheet management
  • Timesheets
  • Vacation tracking

Benefits

  • Communicate with the whole team without the need for external email or SMS using Homebase’s built-in instant messaging service. Users can send messages, photos, location and more, in one-to-one or group chats.

  • Managers can oversee and approve shift trades, time-off requests and schedule changes directly within the app. The schedule calendar will take these requests and trades into account when automating the schedule, and highlight any conflicts.

  • Homebase will automatically total hours and overtime, and subtract break times to calculate labor costs. Users can input sales data or integrate with their POS to forecast sales automatically and ensure that targets are being met.

  • The time clock tool allows users to clock in and out using the Android or iOS app on their mobile device to track hours. Employees can clock in and out using a unique PIN and Homebase can even take a picture to ensure that it’s the correct person.

  • Save time on hiring with tools that make it easy to post customizable pre-written job descriptions to the top online job boards in just a minute.

  • Managers can add notes to shifts and report incidents to one another using the manager log. Notes can link to reports for a more in depth view of sales or results. Logs are automatically saved and archived for access at a future date.

  • Homebase FAQs

    Homebase FAQs

    Below are some frequently asked questions for Homebase.

    Q. What type of pricing plans does Homebase offer?

    Homebase offers the following pricing plans:

    Starting from: $0.00

    Pricing model: Free, Subscription

    Free Trial: Available

    Basic : free Essentials : $20.00/month/location Plus : $50.00/month/location Enterprise : contact Homebase for a quote

    Q. What are the main features of Homebase?

    Homebase offers the following features:

    • Absence management
    • Activity dashboard
    • Activity logging
    • Automatic reminders
    • Automatic time capture
    • Budget control
    • Budgeting & forecasting
    • Chat functionality
    • Clock in / out
    • Cost estimating
    • Drag & drop interface
    • Email notifications
    • Employee management
    • Employee portal
    • Employee profile
    • Employee time clock
    • Group calendars
    • Hiring tools
    • Instant messaging
    • Job scheduling
    • Job syndication
    • Payroll integration
    • Planning tools
    • Real time updates
    • Reminders
    • Resource management
    • Secure login
    • Shift scheduling
    • Team calendars
    • Time & attendance tracking
    • Time clock app
    • Time off requests
    • Timesheet management
    • Timesheets
    • Vacation tracking

    Q. Who are the typical users of Homebase?

    Homebase has the following typical customers:

    Small Business, Large Enterprises, Mid Size Business

    Q. What languages does Homebase support?

    Homebase supports the following languages:

    English, Spanish

    Q. What type of pricing plans does Homebase offer?

    Homebase has the following pricing plans:

    Free, Subscription

    Q. Does Homebase support mobile devices?

    Homebase supports the following devices:

    Android, iPhone

    Q. What other apps does Homebase integrate with?

    Homebase integrates with the following applications:

    Card Z3N, Clover, Gusto, Gusto, Lightspeed POS, QuickBooks Online Advanced, Square Point of Sale, SurePayroll, Upserve POS, talech

    Q. What level of support does Homebase offer?

    Homebase offers the following support options:

    Phone Support, Online Support, Video Tutorials, FAQs, Knowledge Base