About Homebase

Homebase is an employee scheduling, time tracking and communications tool for businesses and their employees within industries such as retail, hospitality and health and beauty. The platform aims to automate and streamline employee scheduling and time tracking by providing features such as team calendars, time clocks, automatic notifications and budget forecasting.

In order to assist users in building interactive and flexible team schedules, Homebase provides a Gantt chart calendar view with a drag and drop interface. Employers can view the schedule by role, time period or employee to ensure that there are no errors and that costs add up. Once complete, the schedule can be put on autopilot mode to automatically carry over to the following weeks or months, taking into account staff availability and holidays. Schedules can be sent out to employees within the Homebase app and synced with mobile calendars so that reminders can be sent.

Using Homebase’s time tracking tools, users can track hours worked and integrate with their payroll system for automatic timesheet export and wage calculation. The time clock feature allows employees to clock in and out of shifts, as well as track breaks and overtime by signing in with a secure PIN number from their mobile device. Managers automatically receive alerts for absences or lateness, and are able to write notes to inform other managers of incidents or daily summaries via the manager log.

With Homebase hiring, you can find quality candidates fast. Post to the top online job boards for free in under a minute with direct integrations and pre-written job descriptions.

Pricing starting from:

US$19.95/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Homebase

  • Communicate with the whole team without the need for external email or SMS using Homebase’s built-in instant messaging service. Users can send messages, photos, location and more, in one-to-one or group chats.

  • Managers can oversee and approve shift trades, time-off requests and schedule changes directly within the app. The schedule calendar will take these requests and trades into account when automating the schedule, and highlight any conflicts.

  • Homebase will automatically total hours and overtime, and subtract break times to calculate labor costs. Users can input sales data or integrate with their POS to forecast sales automatically and ensure that targets are being met.

  • The time clock tool allows users to clock in and out using the Android or iOS app on their mobile device to track hours. Employees can clock in and out using a unique PIN and Homebase can even take a picture to ensure that it’s the correct person.

  • Save time on hiring with tools that make it easy to post customizable pre-written job descriptions to the top online job boards in just a minute.

  • Managers can add notes to shifts and report incidents to one another using the manager log. Notes can link to reports for a more in depth view of sales or results. Logs are automatically saved and archived for access at a future date.

  • Devices

    Business size

    S M L

    Markets

    Canada, United Kingdom, United States

    Supported Languages

    English, Spanish

    Pricing starting from:

    US$19.95/month

    • Free Version
    • Free Trial
    • Subscription

    Images

    Homebase Software - Prepare timesheets with automated time input and labor cost calculation
    Homebase Software - The dashboard view shows schedules, check-ins, sales and labor costs, and more
    Homebase Software - The calendar Gantt chart view helps to identify gaps in the schedule
    Homebase Software - Understand business needs with Homebase's labor cost reporting
    Homebase Software - Employees can view schedule from their computer or mobile device
    Homebase Software - Daily statistics and summaries are provided and saved for anytime access
    Homebase Software - Automatically detect errors in timesheets such as missed breaks or clock-outs
    Homebase Software - Employee clock-in and clock-out with personal pin codes and photos
    Homebase Software - Managers can add notes and shift summaries via the manager portal
    Homebase Software - Communicate with team members in-app using the IM service for group or one-to-one chats
    Homebase Software - Use the manager log to track shift information
    View 12 more
    Homebase video
    Homebase video
    Homebase Software - Prepare timesheets with automated time input and labor cost calculation Homebase Software - The dashboard view shows schedules, check-ins, sales and labor costs, and more Homebase Software - The calendar Gantt chart view helps to identify gaps in the schedule Homebase Software - Understand business needs with Homebase's labor cost reporting Homebase Software - Employees can view schedule from their computer or mobile device Homebase Software - Daily statistics and summaries are provided and saved for anytime access Homebase Software - Automatically detect errors in timesheets such as missed breaks or clock-outs Homebase Software - Employee clock-in and clock-out with personal pin codes and photos Homebase Software - Managers can add notes and shift summaries via the manager portal Homebase Software - Communicate with team members in-app using the IM service for group or one-to-one chats Homebase Software - Use the manager log to track shift information

    Features

    Total features of Homebase: 89

    • API
    • Activity Dashboard
    • Activity Tracking
    • Activity/News Feed
    • Alerts/Notifications
    • Applicant Tracking Software
    • Application Management
    • Attendance Tracking Software
    • Automated Scheduling
    • Automatic Time Capture
    • Availability Management
    • Calendar Management
    • Candidate Profiles
    • Candidate Tracking
    • Careers Page
    • Chat/Messaging
    • Clock In / Out
    • Communication Management
    • Compliance Management
    • Data Import/Export
    • Discussions / Forums
    • Document Management Software
    • Drag & Drop
    • E-Verify/I-9 Forms
    • Electronic Forms
    • Electronic Signature
    • Email Management Software
    • Email Templates
    • Employee Database
    • Employee Handbook
    • Employee Management
    • Employee Onboarding
    • Employee Portal
    • Employee Profiles
    • Employee Scheduling Software
    • FMLA Administration
    • File Sharing Software
    • Forecasting
    • GPS
    • Group Scheduling
    • Interview Scheduling
    • Job Application Management
    • Job Posting
    • Leave Tracking
    • Live Chat Software
    • Messaging
    • Mobile Access
    • Mobile Alerts
    • Mobile Time Tracking
    • Multi-Location
    • Multiple Billing Rates
    • Offline Time Tracking
    • Onboarding Software
    • Online Punch Card
    • Online Time Clock
    • Online Time Tracking Software
    • Orientation Workflow Management
    • Overtime Calculation
    • Payroll Management
    • Real Time Data
    • Real Time Monitoring
    • Real Time Notifications
    • Real-Time Chat
    • Real-time Updates
    • Reminders
    • Reporting/Analytics
    • Resource Management Software
    • Resume Storage
    • SMS Messaging
    • Salaried Employee Tracking
    • Schedule Distribution
    • Search/Filter
    • Self Service Portal
    • Shift Swapping
    • Sick Leave Tracking
    • Social Media Integration
    • Summary Reports
    • Surveys & Feedback
    • Task Management Software
    • Team Calendars
    • Third Party Integrations
    • Time & Attendance
    • Time Clock Software
    • Time Off Management
    • Time Off Requests
    • Time Tracking Software
    • Timesheet Management
    • Vacation/Leave Tracking
    • Workflow Management Software

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    Reviews

    Overall rating

    4.6 /5
    (792)
    Value for Money
    4.6/5
    Features
    4.5/5
    Ease of Use
    4.6/5
    Customer Support Software
    4.5/5

    Already have Homebase?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 792
    Maxwell P.
    Overall rating
    • Industry: Food & Beverages
    • Company size: 2-10 Employees
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Scheduling & Labor Costing

    Reviewed on 2020-11-24

    Years of working with Homebase have shown that they constantly improve their product, and make it...

    Years of working with Homebase have shown that they constantly improve their product, and make it easier to use with integrations with common applications (via API access).

    Pros

    Quite honestly, one of the first things I recommend to businesses that want to schedule employees and know their labor costs that are up to the minute.

    Cons

    The one feature that I do wish was available, would be a calendar view that showed the entire department or business, so that it could be displayed on a monitor or web-based application.

    Alternatives Considered

    HotSchedules, MySchedule and When I Work

    Reasons for Choosing Homebase

    The integration with Square POS and ease of use made it a reasonable switch. After years of use, I don't know if I would go back.

    Switched From

    HotSchedules

    Reasons for Switching to Homebase

    Homebase seemed to offer a solid free version, that makes it easier to implement with a client before showing them the added advantages of a premium plan.
    Danielle M.
    Overall rating
    • Industry: Restaurants
    • Company size: 51-200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 7.0 /10

    It's is a good app, but is constantly lagging, no matter what device and internet connection...

    Reviewed on 2021-03-10

    See Above. I would like to say every time I have spoken with an employee from HB, they have been...

    See Above. I would like to say every time I have spoken with an employee from HB, they have been incredibly professional, polite, and knowledgeable. Homebase was also helpful during the early phases of Covid last year, with costs.

    I do wish there was an easier way than what I was told, to update myself to the admin of the account. Our current admin is an IT guy we used a few years ago, who does not have access to the email he used for HB anymore. I was told you'll need my [SENSITIVE CONTENT HIDDEN] to contact, and provide bills addressed to Firefly with his name listed as well, showing he is the [SENSITIVE CONTENT HIDDEN]. However, we are DBA, so nothing, not even our paystubs, state Firefly. Our DBA, is "Wes Pac Inc", which is what mail, licenses, and invoices state. If there is an alternate way to handle this, please contact me.

    Thank you all so much for everything you do.

    Pros

    Asking for time off is simple for my employees, the message option is convenient.

    Cons

    Homebase since the beginning is constantly lagging. Whether it be to load pages, send or receive messages, especially sending images. Whether I am using the url on a desktop, or the app on my iPad or iPhone, it is extremely slow. I get message notifications long before the messages actually show up. It is like this for all my employee's that use the app.

    The iPad version is difficult to use, it is as big as the size of a small phone screen, I don't understand why the app can't take up the entire screen of the iPad, like every other app I use on my iPad.

    I don't know if this is an option, but for my restaurant in particular, as I'm sure is the case with many establishments that use your app, we have several different departments. I'd for one like to be able to only see my FOH employee's on the schedule, and have a separate for BOH.

    It would also be convenient to not just limit the amount of employee's that can request off for a specific day, but to be able to limit by department. For example, to be able to say, 3 servers, 2 bussers, and 1 hostess is the limit for any particular day, rather than only being able to say 3 employee's in general is the max. I hope I explained that in a way it makes sense.

    Additionally, working in a restaurant that is open nights and weekends, your support hours are not reasonable at all. There has been numerous times we've needed support and you have been closed, so we are just hopeless.

    Alternatives Considered

    HotSchedules

    Reasons for Switching to Homebase

    It synchs with our Point of Sale System and pricing.
    Allison W.
    Overall rating
    • Industry: Food & Beverages
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 7.0 /10

    Fairly good for scheduling, could use some work

    Reviewed on 2021-09-17

    We are utilizing the HR function. It is nice to be able to send in questions and get responses from...

    We are utilizing the HR function. It is nice to be able to send in questions and get responses from HR professionals. The help desk is responsive and usually helpful

    Pros

    Being able to create a base schedule of open shifts as a template is nice. You apply the template to the week, and then you can drag and drop the shifts onto employees. You must use a computer for this to work. The auto-scheduling feature can give you a good starting point but has flaws that make it impossible to publish a schedule using only auto-scheduling.

    Cons

    I would like more categories than owner, manager, employee. With more options of who can see what information. Auto schedule feature needs improvement to not schedule people on doubles and multiple locations at the same time. They've made a number of improvements over the years, but I sometimes think they are trying to add too many new features when they need to perfect the features already available first.

    David C.
    Overall rating
    • Industry: Financial Services Software
    • Company size: 11-50 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 0.0 /10

    I've never seen so many bugs....

    Reviewed on 2020-04-27

    Bad,bad,bad. Customer service is responsive but there are just soooo many bugs with this software.

    Bad,bad,bad. Customer service is responsive but there are just soooo many bugs with this software.

    Pros

    Very easy to use. The user interface is very simple and easy to navigate.

    Cons

    I feel like this is a beta software that should not have been rolled out yet. We have been using it for a week and have had issues every day since we started using it. Basic things that you think should just work doesn't work.
    Example: All my employees have a 1 hour, unpaid lunch everyday. They clock in and clock out on this required one hour lunch but Homebase is still counting it in their total hours. So know I ma getting alerts that they all have overtime but they actually don't because Homebase is not calculating hours correctly.
    So there have been several little things (Bugs) that I have found every day since using Homebase. I contact customer support and they tell me that they will pass it on to their product team.
    This may sound harsh but the product team really should have tested this software more before rolling it out. Makes me question all the reviews I am seeing on here. All the bugs have been on basic functions.

    Response from Homebase

    Hi David -

    We are so sorry to hear you've been having issues your Homebase account. This is not the experience we want our customers to have. Our head of technical support has just emailed you to see if we can remedy these issues for you. If you have any further issues, please reach out to me directly at [email protected] Looking forward to getting these issues resolved for you, and so sorry again for all the challenges here.

    - Ryan

    Annie M.
    Overall rating
    • Industry: Veterinary Software
    • Company size: 2-10 Employees
    • Used Daily for Free Trial
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 9.0 /10

    Great and easy software for scheduling employees

    Reviewed on 2021-09-27

    Very positive overall experience.

    Very positive overall experience.

    Pros

    I most like the way the month view schedule looks. The ease of scheduling, the ability to input employees preferences are great.

    Cons

    Not much I don't like. I did have to watch the youtube video and after that everything made more sense.

    Alternatives Considered

    WhenToWork

    Reasons for Switching to Homebase

    It was suggested to me by an employee. It was easier to navigate than the options I had in mind.
    Showing 5 reviews of 792 Read all reviews

    Homebase FAQs

    Below are some frequently asked questions for Homebase.

    Homebase offers the following pricing plans:

    Basic : free Essentials : $19.95/month/location or $14/month/location (billed annually) Plus : $49.95/month/location or $35/month/location (billed annually) All-in-One : $99.95/month/location or $70/month/location (billed annually)

    Homebase has the following typical customers:

    2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

    Homebase supports the following languages:

    English, Spanish

    Homebase supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Homebase integrates with the following applications:

    ADP Workforce Now, Clover, Gusto, Gusto, Lightspeed, Lightspeed Retail, QuickBooks, QuickBooks Online Advanced, Revel Systems, Square Payroll, Square Point of Sale, SurePayroll, Toast POS, Upserve, ZipRecruiter, talech, toast CRM

    Homebase offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat

    Related categories

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