About SutiCRM

SutiCRM is a web based CRM for businesses of all sizes, designed to automate sales, marketing and support processes, including a 360 degree view of customer data. By providing tools such as marketing campaign management, sales force automation, sales forecasting, activity management and social media engagement, SutiCRM aims to help businesses capture leads and gain insight into current customers.

Utilizing SutiCRM’s marketing campaign management tools, users can plan, organize and track multi-channel campaigns. Users are able to target specific customer segments through lead generation campaigns, as well as automate lead assignment to the appropriate sales team or person. In order to engage potential leads, SutiCRM also boasts a social CRM feature which enables real-time interaction with existing and potential customers, and allows users to sync with Twitter and Google Calendar to stay connected. SutiCRM provides sales force automation (SFA) to automate business tasks including lead management, lead assignment, territory management through customer segmentation, reports and sales quota management.

In addition to workflow automation tools, SutiCRM also provides features such as customizable quote generation, sales order generation, sales forecasting, customer profiling and service support. Using the service support function, businesses can keep track of problems encountered and create assignable tickets for team members to resolve. Resolved problems can be published to the knowledge base to provide a repository of common or severe issue resolutions.

Pricing starting from:

US$10.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of SutiCRM

  • Gain better understanding of business needs with SutiCRM’s reporting and analytics which provide graphical reports on aspects such as lead-to-customer conversion, sales velocity, sales pipeline, employee task fulfillment and more. Users can also generate custom reports based on prospects, leads, accounts and opportunities.

  • Keep track of assets with SutiCRM’s inventory management tools which allow users to create, track and manage suppliers, generate and approve purchase orders, generate and manage receipts, track issue of goods and create inventory reports.

  • Create profiles for every customer which include contact and company details, purchase history, payment terms and analytics to help understand purchase patterns and aid with up-selling and cross-selling.

  • Keep track of all communications with integrated emailing and inbound and outbound call logging. Use built-in email templates to send emails from within SutiCRM and record and store all call details to be retrieved whenever needed using an advanced search function.

  • Calculate average Return on Investment with SutiCRM’s ROI calculator. The calculator works out average ROI based on average cost per lead, number of leads, and conversion rate per campaign.

  • Devices

    Business size

    S M L

    Markets

    Canada, India, United States

    Supported Languages

    English

    Pricing starting from:

    US$10.00/month

    • Free Version
    • Free Trial
    • Subscription

    Images

    SutiCRM Software - SutiCRM dashboard
    SutiCRM Software - SutiCRM campaign
    SutiCRM Software - SutiCRM leads
    SutiCRM Software - SutiCRM invoice
    SutiCRM Software - SutiCRM waterfall
    SutiCRM Software - SutiCRM mobile view
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    Features

    Total features of SutiCRM: 69

    • Activity Dashboard
    • Analytics/ROI Tracking
    • CRM Software
    • Calendar Sync
    • Calendar/Reminder System
    • Call Management
    • Campaign Analytics
    • Campaign Management Software
    • Campaign Planning
    • Cataloging/Categorization
    • Commission Management
    • Contact Database
    • Contact Management Software
    • Contract/License Management
    • Customer Database
    • Customer Support Software
    • Customer Surveys
    • Customizable Templates
    • Document Storage
    • Drip Campaigns
    • Dynamic Content
    • Email Marketing Software
    • Email Response Control
    • Email Templates
    • Engagement Tracking
    • Event Triggered Actions
    • FAQ
    • Field Sales Management
    • Forecasting
    • Interaction Tracking
    • Internal Chat Integration
    • Knowledge Management Software
    • Landing Pages/Web Forms
    • Lead Capture Software
    • Lead Distribution
    • Lead Management Software
    • Lead Nurturing Software
    • Lead Qualification
    • Lead Segmentation
    • Marketing Automation Software
    • Mobile Access
    • Monitoring
    • Multi-Campaign
    • Multi-Channel Marketing
    • Opportunity Management
    • Performance Metrics
    • Pipeline Management
    • Pipeline Reports
    • Proposal Generation
    • Prospecting Tools
    • Quotes/Estimates
    • Referral Tracking
    • Reporting/Analytics
    • Request Escalation
    • Routing
    • Sales Automation
    • Sales Forecasting Software
    • Sales Pipeline Management
    • Sales Trend Analysis
    • Search/Filter
    • Segmentation
    • Self Service Portal
    • Social Marketing
    • Source Tracking
    • Task Management Software
    • Territory Management
    • Third Party Integrations
    • Website Visitor Tracking
    • Workflow Management Software

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    Reviews

    Overall rating

    4.5 /5
    (2)
    Value for Money
    5/5
    Features
    4.5/5
    Ease of Use
    5/5
    Customer Support Software
    5/5

    Already have SutiCRM?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 2
    Joshua B.
    Overall rating
    • Industry: Computer Software
    • Company size: 201-500 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    User-friendly at an affordable cost

    Reviewed on 2018-10-25

    I’ve tried a couple different CRM’s and none are as simple and straightforward as SutiCRM. Also not...

    I’ve tried a couple different CRM’s and none are as simple and straightforward as SutiCRM. Also not having to compromise on pricing but still getting robust CRM functionality is awesome. Highly recommend.

    Pros

    Great for small business. Above all else, it is super customizable which is important for me. It can be customized by the admin without contacting Suti, or you can contact Suti support for help. The simple user interface makes it easy to learn and navigate. Email campaigns & tracking are top notch for the pricing. Really easy to see a high level view of an entire team’s pipeline, as well as drill down to the detailed reports.

    Cons

    Does not currently have all API integrations that some bigger CRM providers offer, but I believe Outlook and QuickBooks integration are coming by Q1 2019.

    Yanni W.
    Overall rating
    • Used Weekly for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software

    Easy to manage contracts and sales activities

    Reviewed on 2017-08-22

    Pros

    The software is configurable and allows me to manage leads and opportunities with ease. It's import and export capabilities are simple to use. Easy to update notes and follow tasks and allow me to proactively follow up with leads

    SutiCRM FAQs

    Below are some frequently asked questions for SutiCRM.

    SutiCRM offers the following pricing plans:

    Free for up to 3 users. $10/user/month for small businesses. For larger enterprises contact SutiCRM for customized pricing.

    SutiCRM has the following typical customers:

    2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

    SutiCRM supports the following languages:

    English

    SutiCRM supports the following devices:

    Android (Mobile)

    SutiCRM integrates with the following applications:

    Facebook for Business, FreshBooks, Google Calendar, Twitter

    SutiCRM offers the following support options:

    Email/Help Desk, Phone Support, Chat

    Related categories

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