About RhinoFit
RhinoFit is a cloud-based club management software solution that specifically supports the membership fitness services of gyms, studios, boot camps, health centers, schools, dojos and personal trainers. Promising an intuitive ease-of-use that spans browser-based access and optimized native smartphone apps, RhinoFit claims to be versatile enough to fit all types of fitness business models while empowering members to take control of their own programs or regimes. Daily operations are made more convenient with features including the ability to create custom membership accounts linked to automated billing and payment processing of one-time fees or recurring credit card transactions. Leveraging seamless integration into existing websites and social media networks, owners can also create customizable product stores and manage retail business with inventory tracking.
An embedded class calendar allows participants to schedule sessions via website or app, while member attendance can be logged at the front desk using a range of methods. Digital waivers and the full range of necessary custom forms can be created and made available for athletes to sign online, with further member communications supported across email and SMS.
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Reviews
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- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Superb Gym Software
Reviewed on 2018-11-27
super responsible customer service reps
super responsible customer service reps
Pros
Easy to use platform and the price is just amazing. They also recently added Door access entry which allows my business to run on its own.
Cons
I wish they could include a POS together with this software. This would allow me to just pay for one software fee than to pay for another software just to charge pos
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
RhinoFit Software
Reviewed on 2019-08-20
My overall experience with RhinoFit has been excellent. My gym has been open for approximately 6...
My overall experience with RhinoFit has been excellent. My gym has been open for approximately 6 months, so there is still much to learn. Everyday I am expanding my knowledge of this software's capabilities. Having direct contact to members, and connecting with social media platforms has been beneficial.
Pros
This software is easy to set up and use. I created my own account and designed it specifically for my needs. I have had great support from the RhinoFit Software team, they are always polite and helpful.
Cons
Starting from scratch is difficult, but it needed to be done in order to grow a small business into something more.
Reasons for Switching to RhinoFit
I chose RhinoFit because it fit my needs perfectly. The other products were either too expensive or had features that were not needed.- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 0.0 /10
Terrible Service
Reviewed on 2020-01-30
I would not recommend this software to anyone. Pay the few dollars extra and get a better service.
I would not recommend this software to anyone. Pay the few dollars extra and get a better service.
Pros
The price is the only pro. But at the lowest price in the industry, you get exactly what you pay for. Low price = Low quality
Cons
This service is terrible. Let me illustrate:
- They offer no historical reports of any of your membership or incomes
- You can't look back at any months and see billing
- Very limited automated actions, so you have to manually check who's paying bills every month
- Customer service is atrocious. I've lost count how many times I called with a question and no one answered. The times someone did answer, the representative frequently had no solution to my issue.
- And worst of all, they prebill. I cancelled my subscription on the last day of my billing cycle, but they said that they had already run my card and could not / would not issue any refund.
Seriously, I've used Zen Planner, Wodify, and Push Press before. I'd recommend any of these at they higher price over Rhino.
Response from RhinoFit
Hello Brandon,
We regret that you feel the way you do about our service and company. However, there are some inconsistencies in your review.
Unfortunately, we do not guarantee to provide support to business outside of the US or Canada and our business hours are Monday - Friday, 8:30 am to 5:00 pm EST. We do guarantee and ALWAYS meet our promise to answer the phone and provide support during these hours. The times we recorded you trying to reach us were outside of these hours.
Secondly, the reporting you are mentioning is in RhinoFit. On of any report, you can set the time frames to "all of time" or to a desired time frame in the past. Reports on overdue and failed bills are on the financial dashboard and on-demand. When a member is searched you can find this info easily, as well.
Lastly, we do not pre-bill like we have already expressed to you. We bill for service after 30 days of using the service and monthly after for the service used.
Team RhinoFit
- Industry: Education Management
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Great Customer Management Software
Reviewed on 2019-05-28
One of my businesses has a monthly subscription agency based nature and it is easy to manage my...
One of my businesses has a monthly subscription agency based nature and it is easy to manage my customers' payments through RhinoFit.
Pros
I find RhinoFit to be very helpful and gives me great control over managing my customers. customer service is superb!
Cons
At first, can be confusing but once you fiddle around in it, you get used to it. It is not near as complicated as all other customer management software I have used in the past!
Alternatives Considered
KeapReasons for Switching to RhinoFit
I chose Rhinofit because it is simpler to use and I don't need for my business all the bells and whistles that come with a high price tag of Infusioinnsot (formally) and now KeapResponse from RhinoFit
Hello Rositsa,
Thank you for your feedback! We are pleased to hear that RhinoFit is working for you.
Did you know about our Referral Program? If you refer someone to signup with RhinoFit, you get a free month of the software!
We even have an automated way to refer:
Click on Setup > Referral Program and we provide a link to embed on your website.
Thanks!
Team RhinoFit
- Industry: Sports
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Meets your needs but lacks advance features
Reviewed on 2021-09-20
It definitely checks most boxes to run a gym but lacks so basic features
It definitely checks most boxes to run a gym but lacks so basic features
Pros
Price, customer service to above average.
Cons
Lack of default reports and too many clicks to get basic info
Alternatives Considered
WordPressReasons for Choosing RhinoFit
Price & process feesSwitched From
Zen PlannerReasons for Switching to RhinoFit
PriceRhinoFit FAQs
Below are some frequently asked questions for RhinoFit.Q. What type of pricing plans does RhinoFit offer?
RhinoFit offers the following pricing plans:
- Starting from: US$57.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
BEGINNER – Free up to 20 members STANDARD – 21+ members pay $57.00 per month, free 30-day trial available.
Q. Who are the typical users of RhinoFit?
RhinoFit has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does RhinoFit support?
RhinoFit supports the following languages:
English
Q. Does RhinoFit support mobile devices?
RhinoFit supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does RhinoFit integrate with?
RhinoFit integrates with the following applications:
Grow, Meta for Business, WordPress
Q. What level of support does RhinoFit offer?
RhinoFit offers the following support options:
Email/Help Desk, Phone Support, Chat
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