About ComplianceQuest

ComplianceQuest is a real cloud AI-powered Enterprise Quality and Safety Management System (QHSE = EQMS + EHS) built on the Salesforce.com platform. ComplianceQuest’s suite of solutions streamlines quality, safety, compliance, content and collaboration management initiatives and strategies across diverse, globally-based supply chain networks.

It provides an integrated suite of EQMS Capabilities including audit management, corrective action (CAPA), change management, complaints management, document management system (EDMS), equipment management, inspection management, non-conformance, risk, supplier management, training management, management review management.

The EHS suite includes health and safety, environmental management, sustainability, contractor, permit to Work/JSA, training and risk, incident management

With configurable workflows, object design and user interface design, ComplianceQuest scales to fit the needs of 5 to 10,000+ users, from multi-national, multi-division Fortune 500 companies, to single site organizations. The platform is mobile and multi-lingual ready, with support for 18 different languages.

ComplianceQuest integrates with existing enterprise applications and new features, services and regulations are added periodically and as required. Recently, during this COVID-19 pandemic situation ComplianceQuest collaborated with Salesforce's Work.com initiative to release Supplier Readiness and Workplace Safety apps.

Pricing starting from:

US$30.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of ComplianceQuest

Scalable Cloud Platform:

  • Streamline and securely scale complex supply chain and supplier networks with ComplianceQuest's modern cloud technology.

    Connected:

  • ComplianceQuest's EQMS and EHS modules are complete in themselves and fully connected with each other. Thus, customers can use specific modules as per their needs or opt for the entire solution suite.

    Advanced Dashboards:

  • Get actionable insights with ComplianceQuest's efficient reporting, dashboarding and querying engine.

    Updated:

  • New features, services and regulations are added to ComplianceQuest periodically and as required.

    Accessibility:

  • Access ComplianceQuest on the go - anywhere, anytime and on any device, with complete access to reports, approvals, record views, reviews, alerts and more.
  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premise

    Markets

    United Arab Emirates, Austria, Australia, Belgium, Bahrain , Brazil, Canada, China, Costa Rica, Germany, Denmark, Finland, United Kingdom, Ireland, Israel, India, Italy, Jordan, Japan, South Korea, Kuwait, Lebanon, Mexico, Malaysia, Netherlands, Norway, New Zealand, Oman, Qatar, Saudi Arabia, Sweden, Singapore, Syria, Thailand, Turkey, United States, South Africa

    Supported Languages

    Arabic, Chinese, Czech, Danish, Dutch , English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian, traditional Chinese

    Pricing starting from:

    US$30.00/month

    • Free Version
    • Free Trial
    • Subscription

    Images

    ComplianceQuest Software - ComplianceQuest offers you a fully integrated and modular QHSE (EQMS + EHS) management system for all your quality, safety, compliance, collaboration needs across your organization including global located teams and supply chains.
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    ComplianceQuest Software - ComplianceQuest offers you a fully integrated and modular QHSE (EQMS + EHS) management system for all your quality, safety, compliance, collaboration needs across your organization including global located teams and supply chains.
    ComplianceQuest Software - 2
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    Features

    Total features of ComplianceQuest: 90

    • API
    • Access Controls/Permissions
    • Accident Investigation
    • Activity Dashboard
    • Activity Tracking
    • Alerts/Escalation
    • Alerts/Notifications
    • Approval Process Control
    • Archiving & Retention
    • Audit Management
    • Audit Trail
    • Calendar Management
    • Case Management Software
    • Change Management Software
    • Collaboration Tools
    • Commenting/Notes
    • Communications Management
    • Complaint Management Software
    • Compliance Management
    • Configurable Workflow
    • Corrective and Preventive Actions (CAPA)
    • Customer Complaint Tracking
    • Customizable Fields
    • Customizable Forms
    • Customizable Reports
    • Data Import/Export
    • Data Visualization Software
    • Defect Tracking
    • Design Management
    • Document Automation
    • Document Coding & Control
    • Document Management Software
    • Document Review
    • Document Storage
    • Drag & Drop
    • Electronic Signature
    • Email Alerts
    • Equipment Management
    • Feedback Management
    • File Management
    • Forms Management
    • Full Text Search
    • ISO Standards Management
    • Incident Management Software
    • Incident Reporting
    • Industrial Safety Management
    • Inspection Management
    • Issue Tracking Software
    • Lifecycle Management
    • Maintenance Management Software
    • Milestone Tracking
    • Monitoring
    • Nonconformance Tracking
    • OSHA Recordkeeping
    • Occupational Health Management
    • Prioritization
    • Progress Tracking
    • Project Management Software
    • Project Planning Software
    • Project Workflow
    • Quality Assurance
    • Quality Control
    • Real Time Data
    • Real Time Reporting
    • Reminders
    • Reporting & Statistics
    • Reporting/Analytics
    • Requirements Management Software
    • Risk Analytics
    • Risk Assessment
    • Risk Management Software
    • Role-Based Permissions
    • Root Cause Analysis
    • Routing
    • Self Service Portal
    • Social Media Monitoring Software
    • Status Tracking
    • Supplier Management
    • Supplier Quality Control
    • Survey/Poll Management
    • Task Management Software
    • Task Planning
    • Task Progress Tracking
    • Task Scheduling
    • Template Management
    • Third Party Integrations
    • Training Management
    • Training Record Management
    • Version Control
    • Workflow Management Software

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    Reviews

    Overall rating

    4.8 /5
    (55)
    Value for Money
    4.8/5
    Features
    4.8/5
    Ease of Use
    4.7/5
    Customer Support Software
    4.9/5

    Already have ComplianceQuest?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 55
    Alastair
    Overall rating
    • Industry: Mechanical or Industrial Engineering
    • Company size: 1,001-5,000 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    ComplianceQuest...Above and Beyond

    Reviewed on 12/13/2018

    ComplianceQuest take customer relations seriously. I have really enjoyed the professionalism of...

    ComplianceQuest take customer relations seriously. I have really enjoyed the professionalism of working with ComplianceQuest. They are very patient and make sure that everything is to our satisfaction. To date we have only implemented Incoming Inspection, but I look forward continue to work with ComplianceQuest to implement non-conformance, deviations, SCARS, Audit, and supplier portal.

    For years our incoming inspections was a manual process with the use of handwritten notes in folders. Today we no longer use folders and capture all the data in Salesforce using ComplianceQuest. We are able to link to the drawing, we have incorporated skip lot and supplier health plans into our incoming inspections, and it's all completely transparent to the inspectors. The Inspectors look at the queue and see what needs to be inspected and ComplianceQuest manages the rest.

    The inspection process is more streamlined and only parts that need to be inspected are inspected, allowing the parts to flow much quicker through the system.

    We also use ComplianceQuest at our other locations in the US and this allows us to better control the quality of the parts and our suppliers.

    Pros

    The Inspection module in ComplianceQuest is intuitive and easy to use. The interface is customizable so you can easily set up the look and feel for your users. We were able to set up the Inspection tabs that followed or workflow, and this made it very user friendly.

    We had a need to develop some custom code for our process and we worked very closely with ComplianceQuest. They listened to our needs and were helpful when asked for recommendations. They were always accessible to answer any questions we had, regardless of the issue, big or small.

    Cons

    Like any software the initial setup is a chore. You have to follow the steps carefully and make sure you have all the correct permission sets, but ComplianceQuest was there every step of the way to assist.

    Verified Reviewer
    Overall rating
    • Company size: 1,001-5,000 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Out of 17 vendors, ComplianceQuest (CQ) was the solution for us.

    Reviewed on 5/24/2018

    We went through a very detailed selection process when we decided to replace our other Quality...

    We went through a very detailed selection process when we decided to replace our other Quality Management System. Out of 17 vendors, ComplianceQuest (CQ) was the solution for us.

    Began planning in April of 2017, implementing in May 2017 and went live with our first module the first part of September of 2017, with Document Management. We have since been adding modules one at a time. Currently working on our Audit Module, next will be Training Module which will provide eLearning (Scorm) content to the entire enterprise. We have several more modules to go after this, but i expect it to be as smooth as the first and look forward to our continued work together.

    CQ has very highly skilled and knowledgeable people working on our project to make sure we have what we need and when it is needed. CQ is by far one of the best Quality Management Systems i have seen and or worked with. We liked the fact that it allowed for customization and configuration changes, but don't over think any of that. CQ's out of the box solution is great as it is. If your company has never had a Quality Management System, then it would be a good idea to go with their out of the box solution as it is almost perfect, if not perfect. We had a system in place when we purchased CQ so they helped us configure it so our employees understood it easily without to many changes. But most importantly they were able to take all of our data from the old system and pull it into the new system and we kept all of our historical records. They also helped us transfer all of our Historical Training records from 2 other system. At the end of our work together they will also be pulling all of our CAPA and Non Conformance's from yet another system, which i suspect will be an easy task for them.

    Honestly i couldn't recommend a better system or a better group of people to work with. Keep up the good work CQ, we have a couple more years to go!

    Pros

    System Integrations with other systems
    Customization
    Configurable
    User Automation
    CQ helped us pull in our historical data from 5 other systems. So now we have one system of record.
    Everyone is very knowledgeable
    Support was very fast
    Their out of the box system is really all that is needed, but it is highly customizable and configurable.

    Cons

    From our side we wanted to customize everything, which was possible, but not recommended by CQ. We did do some customization that had to be rolled back, but that was on us.

    Dhruti
    Overall rating
    • Industry: Medical Devices
    • Company size: 1,001-5,000 Employees
    • Used for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 6.0 /10

    NAMSA review of CQ

    Reviewed on 9/25/2020

    Pros

    The ability to view the progress of a record on the main screen. Tasks being generated directly for users. Linking of root cause and risk assessment tools directly in NC/CAPA records.

    Cons

    Lack of impact assessment for changes being made to documents or DCR process. Limited use of 'Users' vs. 'Process Users' leading to most functions to be done by Process Users.

    Jordan
    Overall rating
    • Industry: Warehousing
    • Company size: 1,001-5,000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 8.0 /10

    Highly Configurable and Practice Changing

    Reviewed on 1/6/2021

    We found ComplianceQuest to be our best option out of over 8 in depth demonstrations and reviews of...

    We found ComplianceQuest to be our best option out of over 8 in depth demonstrations and reviews of competitive software. After weeks of selection, we were not disappointed in our choice. We found CQ to be highly configurable to meet our unique business needs, but also challenged us to change they way that we do things to provide efficiencies and stay within the software. The dedication and support was excellent from the start and before we had even selected them, and remains consistent. We have few issues, and the issue we have had are resolved in little time. The only thing keeping me from 5 stars is the new lightning experience (not required), looks pretty, but has been both a challenge to learn and use. Our company is not a fan of it, and continue to use classic experience.

    Pros

    Highly Configurable and Challenged us to change our ways for efficiency and software features.

    Cons

    New Lightning Experience leaves a lot to be desired, but it is not required.

    Bryan
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 201-500 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    The Best QMS on Salesforce

    Reviewed on 12/10/2018

    The support and expertise provided by ComplianceQuest along with their commitment to customer...

    The support and expertise provided by ComplianceQuest along with their commitment to customer success is 5-star all the way.

    Pros

    The team at ComplianceQuest has brought years of Quality experience and put it onto the world's best cloud platform. My company specializes in helping Life Sciences organizations with their quality processes, GxP, and maintaining compliance in the cloud and we have been extremely impressed when recommending and implementing ComplianceQuest for out customers.

    The workflow with each module follows best practices that internal Quality teams can trust with Part 11 eSignature and audit trail, combined with the robust security and permissions provided on the Salesforce platform.

    Cons

    Nothing negative to say about this product.

    Showing 5 reviews of 55 Read all reviews

    ComplianceQuest FAQs

    Below are some frequently asked questions for ComplianceQuest.

    ComplianceQuest offers the following pricing plans:

    • Starting from: US$30.00/month View Pricing Plans
    • Pricing model: Subscription
    • Free Trial: Not Available

    ComplianceQuest starts at $20/user/month. Contact [email protected] directly for detailed pricing information.

    ComplianceQuest has the following typical customers:

    2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

    ComplianceQuest supports the following languages:

    Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian, traditional Chinese

    ComplianceQuest supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    ComplianceQuest integrates with the following applications:

    1CRM, Accounting ASAP, FinancialForce Accounting, NetSuite, Oracle CRM On Demand, Rootstock Cloud ERP, SAP Customer Experience, Salesforce Platform, Salesforce Sales Cloud, Salesforce Service Cloud

    ComplianceQuest offers the following support options:

    Email/Help Desk, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat

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