About ComplianceQuest
ComplianceQuest is a real cloud AI-powered Enterprise Quality and Safety Management System (QHSE = EQMS + EHS) built on the Salesforce.com platform. ComplianceQuest’s suite of solutions streamlines quality, safety, compliance, content and collaboration management initiatives and strategies across diverse, globally-based supply chain networks.
It provides an integrated suite of EQMS Capabilities including audit management, corrective action (CAPA), change management, complaints management, document management system (EDMS), equipment management, inspection management, non-conformance, risk, supplier management, training management, management review management.
The EHS suite includes health and safety, environmental management, sustainability, contractor, permit to Work/JSA, training and risk, incident management
With configurable workflows, object design and user interface design, ComplianceQuest scales to fit the needs of 5 to 10,000+ users, from multi-national, multi-division Fortune 500 companies, to single site organizations. The platform is mobile and multi-lingual ready, with support for 18 different languages.
ComplianceQuest integrates with existing enterprise applications and new features, services and regulations are added periodically and as required. Recently, during this COVID-19 pandemic situation ComplianceQuest collaborated with Salesforce's Work.com initiative to release Supplier Readiness and Workplace Safety apps.
Pricing starting from:
US$30.00/month
- Free Version
- Free Trial
- Subscription
Key benefits of ComplianceQuest
Scalable Cloud Platform:
Connected:
Advanced Dashboards:
Updated:
Accessibility:
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Markets
United Arab Emirates, Austria, Australia, Belgium, Bahrain , Brazil, Canada, China, Costa Rica, Germany, Denmark, Finland, United Kingdom, Ireland, Israel, India, Italy, Jordan, Japan, South Korea, Kuwait, Lebanon, Mexico, Malaysia, Netherlands, Norway, New Zealand, Oman, Qatar, Saudi Arabia, Sweden, Singapore, Syria, Thailand, Turkey, United States, South Africa and 32 others
Supported Languages
Arabic, Chinese, Czech, Danish, Dutch , English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian and 21 others
Pricing starting from:
US$30.00/month
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of ComplianceQuest: 82
Alternatives
Benchmark Sustainability
Salesforce Service Cloud
SmartSolve
QT9 QMS
Reviews
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- Industry: Mechanical or Industrial Engineering
- Company size: 1,001-5,000 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
ComplianceQuest...Above and Beyond
Reviewed on 2018-12-13
ComplianceQuest take customer relations seriously. I have really enjoyed the professionalism of...
ComplianceQuest take customer relations seriously. I have really enjoyed the professionalism of working with ComplianceQuest. They are very patient and make sure that everything is to our satisfaction. To date we have only implemented Incoming Inspection, but I look forward continue to work with ComplianceQuest to implement non-conformance, deviations, SCARS, Audit, and supplier portal.
For years our incoming inspections was a manual process with the use of handwritten notes in folders. Today we no longer use folders and capture all the data in Salesforce using ComplianceQuest. We are able to link to the drawing, we have incorporated skip lot and supplier health plans into our incoming inspections, and it's all completely transparent to the inspectors. The Inspectors look at the queue and see what needs to be inspected and ComplianceQuest manages the rest.
The inspection process is more streamlined and only parts that need to be inspected are inspected, allowing the parts to flow much quicker through the system.
We also use ComplianceQuest at our other locations in the US and this allows us to better control the quality of the parts and our suppliers.
Pros
The Inspection module in ComplianceQuest is intuitive and easy to use. The interface is customizable so you can easily set up the look and feel for your users. We were able to set up the Inspection tabs that followed or workflow, and this made it very user friendly.
We had a need to develop some custom code for our process and we worked very closely with ComplianceQuest. They listened to our needs and were helpful when asked for recommendations. They were always accessible to answer any questions we had, regardless of the issue, big or small.
Cons
Like any software the initial setup is a chore. You have to follow the steps carefully and make sure you have all the correct permission sets, but ComplianceQuest was there every step of the way to assist.
- Industry: Medical Devices
- Company size: 51-200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
CQ review
Reviewed on 2022-08-19
Pros
I like that it is easy to use. U do not require to invest much in training since each user can easily identify how to execute the transactions.
Cons
I do not something specific to mention in this point.
- Industry: Medical Devices
- Company size: 1,001-5,000 Employees
- Used for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 6.0 /10
NAMSA review of CQ
Reviewed on 2020-09-25
Pros
The ability to view the progress of a record on the main screen. Tasks being generated directly for users. Linking of root cause and risk assessment tools directly in NC/CAPA records.
Cons
Lack of impact assessment for changes being made to documents or DCR process. Limited use of 'Users' vs. 'Process Users' leading to most functions to be done by Process Users.
- Industry: Hospital & Health Care
- Company size: 501-1,000 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Great tool with a Great Support Staff
Reviewed on 2022-07-22
Wonderful.
Wonderful.
Pros
ComplianceQuest offers a broad variety of features that cover a lot of our compliance based needs. It is also customizable in that we could plan and implement only the modules we need in the order of importance and impact.
Cons
There are a lot of permissions making administration sometimes challenging to troubleshoot. The CQ team is very supportive in training and help. Overall, it wasn't as big of an issue after the training was completed.
- Industry: Renewables & Environment
- Company size: 1,001-5,000 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
CQ solution
Reviewed on 2022-08-19
Pretty good the team is very suppprtive.
Pretty good the team is very suppprtive.
Pros
It integrates diferentes solucionts into one platform. In my case I use it for Environmental Compliance and Audits.
Cons
It is no tropicalize in safety for Mexican regulations.
Alternatives Considered
Benchmark SustainabilityReasons for Choosing ComplianceQuest
Because the solutions that integrates CQ.Reasons for Switching to ComplianceQuest
Because they lack of tools and solutions.ComplianceQuest FAQs
Below are some frequently asked questions for ComplianceQuest.Q. What type of pricing plans does ComplianceQuest offer?
ComplianceQuest offers the following pricing plans:
- Starting from: US$30.00/month View Pricing Plans
- Pricing model: Subscription
- Free Trial: Not Available
ComplianceQuest starts at $20/user/month. Contact [email protected] directly for detailed pricing information.
Q. Who are the typical users of ComplianceQuest?
ComplianceQuest has the following typical customers:
2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000
Q. What languages does ComplianceQuest support?
ComplianceQuest supports the following languages:
Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian
Q. Does ComplianceQuest support mobile devices?
ComplianceQuest supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does ComplianceQuest integrate with?
ComplianceQuest integrates with the following applications:
1CRM, Accounting ASAP, FinancialForce Accounting, NetSuite, Oracle CRM On Demand, Rootstock Cloud ERP, SAP Customer Experience, Salesforce Platform, Salesforce Sales Cloud, Salesforce Service Cloud
Q. What level of support does ComplianceQuest offer?
ComplianceQuest offers the following support options:
Email/Help Desk, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat
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