--- description: Detailed reviews on Voiptime Cloud based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Voiptime Cloud with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Voiptime Cloud Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Predictive Dialer Software](/directory/849/predictive-dialer/software) > [Voiptime Cloud](/software/107301/voiptime-cloud) # Voiptime Cloud Canonical: https://www.getapp.ca/software/107301/voiptime-cloud Page: 1 / 4\ Next: [Next page](https://www.getapp.ca/software/107301/voiptime-cloud?page=2) > Connect with your customers across all communication channels (voice, web chat, SMS, email) and control all customer interactions with the Voiptime Cloud contact center platform. Enjoy the capabilities of Voiptime Cloud software trusted by 1000+ companies\! > > Verdict: Rated **4.8/5** by 80 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Voiptime Cloud Enterprise-level full-featured contact center solution; Rapid deployment by our IT team within 2 business days; Two-way API integration with your business applicationss; Ultimate audit of business processes in your call centre department carried out by our experts with more than 10 years experience; Professional technical support (8/5; 24/7 with the ability to discuss SLA) and ongoing network monitoring; High availability and guaranteed uptime 99.9%; Easy scalability with no substantial efforts. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 80 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support Software | 4.8/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Voiptime Cloud - **Location**: Lviv, US - **Founded**: 2010 ## Commercial Context - **Starting Price**: US$70.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Discounts for big teams - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, Polish, Russian, Thai, Ukrainian - **Available Countries**: Argentina, Australia, Austria, Belgium, Brazil, Bulgaria, Canada, Croatia, Cyprus, Czechia, Estonia, France, Georgia, Germany, Greece, Hong Kong SAR China, Hungary, India, Indonesia, Ireland and 29 more ## Features - API - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Scheduling Software - Auto-Dialer - Automatic Call Distribution - Automatic Outbound Dialer - Blended Call Center - CRM Software - Calendar Management - Call Center Management - Call Disposition - Call List Management - Call Logging - Call Monitoring - Call Recording Software - Call Reporting - Call Routing - Call Scheduling ## Integrations (3 total) - Gmail - Twilio - Zapier ## Support Options - Email/Help Desk - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Predictive Dialer Software](https://www.getapp.ca/directory/849/predictive-dialer/software) ## Related Categories - [Predictive Dialer Software](https://www.getapp.ca/directory/849/predictive-dialer/software) - [Auto Dialer Software](https://www.getapp.ca/directory/1067/auto-dialer/software) - [Telemarketing Software](https://www.getapp.ca/directory/1069/telemarketing/software) - [Call Centre Software](https://www.getapp.ca/directory/275/call-center/software) - [Contact Center Software](https://www.getapp.ca/directory/593/contact-center/software) ## Alternatives 1. [Bitrix24](https://www.getapp.ca/software/90602/bitrix24) — 4.2/5 (984 reviews) 2. [Five9](https://www.getapp.ca/software/91276/five9) — 4.2/5 (481 reviews) 3. [PhoneBurner](https://www.getapp.ca/software/102341/phoneburner) — 4.8/5 (176 reviews) 4. [Ricochet360](https://www.getapp.ca/software/127955/ricochet) — 4.8/5 (82 reviews) 5. [Agile CRM](https://www.getapp.ca/software/102073/agile-crm) — 4.1/5 (524 reviews) ## Reviews ### "Great solution for sales" — 5.0/5 > **Vika** | *December 6, 2017* | Computer Software > > **Pros**: We need to have a Lead Management Software that will help to be more effective with the sales process. That's why we tested a tone of different solutions and chose VoiptimeCloud. In order to be brief, I just want to say that this is a reliable and user-friendly software that keeps all the data organized and in one place. ----- ### "Wins clients back\!" — 5.0/5 > **Marianne** | *March 9, 2017* | Photography | Recommendation rating: 10.0/10 > > **Pros**: Helps to organize clients and schedule the working day. Efficient online dialer. > > **Cons**: No tool for sending emails from the system. > > I run a small photo company and we deal with a lot of people. It is important not only to satisfy our clients and make outstanding photos, but to also to provide a good customer service and to keep in touch with clients even after the photoshooting is over. Before we stared using Voiptime Cloud, our client list was a mess. Now everything is perfectly organized, easy to find in one place. We use Notes field to save photoshooting details and any important information. Our clients are really impressed that we remember details from their life, they become our friends. The key to this is really easy: before the meeting we open client card and read notes and communication history. This helps to restore everything in the memory. To develop our business we started running special offers and use Voiptime dialer to make calls. Useful fiters help us to find clients who might need the other photoshooting. Calling online from the system is really cost efficient and works for us perfectly. We boosted the number of orders significantly with Voiptime Cloud adn won many clients back. ----- ### "Easy to set up and to use. Excellent for sales and customer service." — 4.0/5 > **Liz** | *April 11, 2017* | Financial Services Software | Recommendation rating: 8.0/10 > > This cloud software helps us to manage our customer database and to make calls. The setup process was rather easy, we just entered online number information (we bought the number from another vendor, as suggested by Voiptime account manager) and integrated it with email (system supports only Outlook and Gmail). Contacts import went smoothly. We already had our database in excel sheet and just had to organize columns properly. As an account manager I added other members of the company to the system through Users page. Each sales agent got an email with login and password information. It took about half of an hour for our team to set the Voiptime Cloud account and to upload customer database so we could start using the system. No training on how to use the software was needed as the interface is quite intuitive. Good tool for managing clients and making cheap calls. Excellent for sales and customer service. ----- ### "Enables us to manage customers better and to sell more cars" — 5.0/5 > **Chuck** | *May 2, 2017* | Automotive | Recommendation rating: 8.0/10 > > **Pros**: We use this software for managing customers of our car dealership. Our team is working together to make our client's experience unlike any other. This software helps us to nurture customers smarter and in a more organized way. We enspired all our consultants to switch to Voiptime. They use it to call clients and to schedule communication. We use the calendar to schedule sales calls so no opportunity is missed. The system allows us to filter clients according to their preferences and to assign customers. All phone calls can be made with the system's dialer and recorded. Call tarrification is very attractive. This software combines very useful tools for customer service and sales for a good price. > > **Cons**: The system interface should be more adjustable, especially the calendar and client card. There should be more tutorials on how to use software tools. We would also like the dashboard to be more advanced. > > This system helps us to manage customers smarter and to contact potential customers regularly. We make our time scheduling in Voiptime and it reminds us about calls and meetings. We use the dialer to contact our clients as it is much cheaper than cell phone and enables us to record all conversation. We store all our client data in Voiptime, assigned to different consultants. It is easy to reassign clients from one sales person to another and no data is lost when sales consultants leaves the team. ----- ### "Excellent for a call center with remote agents" — 5.0/5 > **Roy** | *May 11, 2017* | Public Relations & Communications | Recommendation rating: 9.0/10 > > **Pros**: This software is available online, which is really important for us, as we have remote agents and few offices in different locations. > > **Cons**: This software provides only a dialer, but doesn't sell online numbers to use with dialer. So we had to look for a vendor in order to buy a DID and Sip numbers. Voiptime support manager helped us by suggesting few good vendors, however, it would be easier for us if the software sell online numbers as well. > > This system enables us to call clients from different countries (B2B). It saves time to our sales agents, as they just have to click on one button in order to make a phone. All calls are recorded and can be checked or downloaded. All communicaion is saved in the system, it easy to track the progress and to assign or reassign clients. We were looking for an online solution that could be accessed from every computer, as we have remote agents working from different locations, that's why we have chosen Voiptime. One more advantage of it is a really easy set-up process and reliability. ----- Page: 1 / 4\ Next: [Next page](https://www.getapp.ca/software/107301/voiptime-cloud?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/107301/voiptime-cloud) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data