About Hemlane
Oversee, organize and advertise long-term rental properties securely with Hemlane’s cloud-based real estate management software for real estate investors and managers. By incorporating marketing features, applicant screening, online payments and cloud-based data storage, Hemlane aims to provide property owners with a comprehensive real estate management software.
From the first moment, Hemlane assists with the initial lead capturing by creating a personalized website with property details and application links. Users can also take advantage of Hemlane’s syndication to over 40 rental listing websites to market their property and generate leads. Once the application process begins - via a comprehensive tenant application form - owners can use Hemlane’s software to carry out background checks and access credit reports. The Complete package equips users with legal partner support giving access to on-call advice and state-specific lease agreements in order to simplify the contracting process.
Property owners and managers can track tenants and leases, with notifications and alerts on past due rent payments. In order to maintain communication, alerts and reminders are automatically triggered and automatic payment can be scheduled online via ACH transfer and instant bank verification. Hemlane also improves owner-tenant relationships by providing an integrated maintenance portal with constant and clear communication.
Pricing starting from:
US$2.50/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Hemlane
Key benefits of Hemlane
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Markets
United States
Supported Languages
English
Pricing starting from:
US$2.50/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Hemlane
Images
Features
Total features of Hemlane: 64
Alternatives
TurboTenant
Rentec Direct
Propertyware
Yardi Breeze
Reviews
Already have Hemlane?
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- Industry: Computer Software
- Company size: 11-50 Employees
- Used Monthly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Makes my life much easier
Reviewed on 10/10/2018
Mostly excellent! Their team is very responsive and supportive of any issues. They want YOU to...
Mostly excellent! Their team is very responsive and supportive of any issues. They want YOU to succeed. They even helped me see that one of my units was underpriced and I ended up renting it out for $100/month more.
Pros
Hemlane makes it really easy for me to manage, collect and refund payments for tenants. I've been very pleased with that functionality and also the marketing automation. E.g. when you post a listing for a unit, it will automatically get posted on all the major sites where renters are looking. Then once people inquire, there is an automated e-mail response that encourages prospective tenants to fill out an application or reach out to the property contact with questions. I find this a very efficient way to manage dozens of inquiries when I post an availability and screen tenants efficiently. The application allows you to easily collect all the information for screening tenants in one place.
Cons
The user interface could use improvement. I had to reach out to support with questions a few times to learn how it works. It's not as intuitive as it could be which has created more of a learning curve than I would have liked. Processing online payments takes longer than I'd like (3-4 days)- though honestly this is probably more the fault of the ACH Network rather than anything Hemlane has control over.
Response from Hemlane
Thanks Andrew for your review! We look forward to continuing to make the user experience the best in the industry! And we are happy to hear about the increased revenue with your rentals.
- Industry: Real Estate
- Company size: Self Employed
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
I like Hemlane
Reviewed on 11/3/2020
It's been a good experience overall.
It's been a good experience overall.
Pros
The main features I use are the rent payment options and maintenance requests. I have really only used it for rent payments/income and electronic payment management, plus maintenance requests. It's helped me keep track of rent payments, it's also been greatly accepted by the tenants who really prefer to set up automatic electronic payments for their rent. It's also nice to have tenants contact me via Hemlane.com for maintenance/repair issues. It's much easier to track items that need addressing and it's less stressful to be contacted in that way.
Cons
I don't have any major complaints currently, definitely happy with it overall.
Alternatives Considered
AppFolio Property ManagerReasons for Switching to Hemlane
The other products I was looking at had a higher minimum number of units (different payment structure too). The others were also built/focused on much larger property management operations.- Industry: Real Estate
- Company size: Self Employed
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 5.0 /10
Good enough
Reviewed on 2/18/2022
Good enough
Good enough
Pros
Tenants call in for maintenance and I don’t have to take the calls
Cons
Lack of communication from Hemlane to service professionals
- Industry: Real Estate
- Company size: Self Employed
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Organized at last
Reviewed on 12/16/2019
Customer service has been my favorite part of this experience, followed closely by the hours of...
Customer service has been my favorite part of this experience, followed closely by the hours of time saved managing my 40+ college student tenants.
Pros
It automates many of the tasks that used to take me hours to complete. It organizes and tracks payments so I don't need to go looking for records.
Cons
A little expensive. Wish there was a way to sort the full list of tenants by alphabet order, or by unit, or by move-out date. A calendaring option would also be great, for scheduling cleaning checks, maintenance, trash days, etc that both landlord and tenant can view.
Reasons for Switching to Hemlane
Customer service, customizable payment requests- Industry: Real Estate
- Company size: 5,001-10,000 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Great product for partial self-management on remote properties.
Reviewed on 5/7/2019
I own 21 properties, 30 doors. We experimented with 2 properties in Florida (I live in Utah) and...
I own 21 properties, 30 doors. We experimented with 2 properties in Florida (I live in Utah) and we were very impressed at how well it worked. We have recently moved 2 more remote properties from Illinois and 2 from Tennessee. We would move all our Florida properties over if Hemlane had a larger footprint in Florida.
I also use their "simple" option for my local properties now which allows me to use there financial tools to collect rent and manage tenant needs w/o their local network of agents and full maintenance service.
It is a good tool for those that want to reduce program management cost and be a little more involved with the program management itself w/o being overwhelmed.
Pros
- Allows me to cut property management costs significantly while still having 3rd party property management tools at my disposal.
- Allows me the flexibility to choose how involved I want to be in the management process.
- Provides excellent financial tools and workflows to collect rent, handle late fees and pay team professionals online. All of which is automated.
- Fully handles maintenance requests from tenants where I have full visibility and can interact as needed.
- Handles tenant emergency calls.
- Provides a local network of quality leasing agents that I can work with on property turns. Has excellent advertisement workflows and capabilities. Just had my first turn under hemlane and it was excellent.
- The dashboard view and financial ledger are real time and easier to understand then monthly text reports from full property managers.
- Product keeps improving.
Cons
- Some tenants had issues setting up automatic payments early on.
- Doesn't have a way to group properties.
Response from Hemlane
Thank you, Danny, for your review!
We sincerely appreciate it and look forward to continuing to work with you and expand our local agent partnerships to more regions for you.
Hemlane FAQs
Below are some frequently asked questions for Hemlane.Q. What type of pricing plans does Hemlane offer?
Hemlane offers the following pricing plans:
- Starting from: US$2.50/month
- Pricing model: Subscription
- Free Trial: Available
Hemlane has $0 setup fees and owners can cancel anytime. Owners can pay month-to-month or annually. ___ *** --- *ANNUAL SUBSCRIPTION PRICING* BASIC PACKAGE: $2 per month per unit + $28 base price ESSE TIAL PACKAGE: $12 per month per unit + $28 base price COMPLETE PACKAGE: $32 per month per unit + $28 base price ----------------------------------------------------------------- MONTHLY SUBSCRIPTION PRICING BASIC PACKAGE: $2.5 per month per unit + $34 base price ESSE TIAL PACKAGE: $15 per month per unit + $34 base price COMPLETE PACKAGE: $40 per month per unit + $34 base price ----------------------------------------------------------------- Complete package includes: legal on-call advice, maintenance coordination, connection to local third party agents and more.
Q. Who are the typical users of Hemlane?
Hemlane has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000
Q. What languages does Hemlane support?
Hemlane supports the following languages:
English
Q. Does Hemlane support mobile devices?
Hemlane supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Hemlane integrate with?
Hemlane integrates with the following applications:
Stripe, TransUnion Collections Management, Zillow Rental Manager, Zumper
Q. What level of support does Hemlane offer?
Hemlane offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat
Related categories
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