Hemlane

Hemlane

All-in-one leasing and property management solution

About Hemlane

Oversee, organize and advertise long-term rental properties securely with Hemlane’s cloud-based real estate management software for real estate investors and managers. By incorporating marketing features, applicant screening, online payments and cloud-based data storage, Hemlane aims to provide property owners with a comprehensive real estate management software.

From the first moment, Hemlane assists with the initial lead capturing by creating a personalized website with property details and application links. Users can also take advantage of Hemlane’s syndication to over 40 rental listing websites to market their property and generate leads. Once the application process begins - via a comprehensive tenant application form - owners can use Hemlane’s software to carry out background checks and access credit reports. The Complete package equips users with legal partner support giving access to on-call advice and state-specific lease agreements in order to simplify the contracting process.

Property owners and managers can track tenants and leases, with notifications and alerts on past due rent payments. In order to maintain communication, alerts and reminders are automatically triggered and automatic payment can be scheduled online via ACH transfer and instant bank verification. Hemlane also improves owner-tenant relationships by providing an integrated maintenance portal with constant and clear communication.


Key benefits of Hemlane

  • Increase application leads by utilizing Hemlane’s 40+ listing website connections including Zillow, Trulia, Padmapper, Zumper and Apartmentlist.

  • Keep track of repair jobs with Hemlane’s maintenance platform which allows tenants to upload photos, schedule repair and coordinate payment for completed jobs.

  • Connect with professionals in the local property area to assist with property viewings, inspections and other management tasks.

  • Seek advice from Hemlane’s legal partner, Rocket Lawyer, who is on-hand to provide on-call support and advice in regards to contracts and state-specific tenancy laws.

  • Take control of your finances with Hemlane’s integrated accounts system. Users can trigger payments, initiate late fees and pay agents with online ACH transfers. The software aims to make transfers faster with instant bank verification and digital signature.

  • Images

    Hemlane Software - Oversee and manage listings all from one place
    Hemlane Software - Manage current rentals and keep track of payments with integrated finance features
    Hemlane Software - Create a personalized website to advertise properties and arrange showings
    Hemlane Software - Share documents, including contracts and applications, securely with Hemlane's cloud-based document storage
    Hemlane Software - Review maintenance requests and communicate with tenants to organize repairs
    Hemlane Software - Create customized websites to advertize properties
    Hemlane Software - Access Hemlane from any device so that urgent matters can be resolved quickly and on-the-go
    View 7 more
    Hemlane Software - Oversee and manage listings all from one place
    Hemlane Software - Manage current rentals and keep track of payments with integrated finance features
    Hemlane Software - Create a personalized website to advertise properties and arrange showings
    Hemlane Software - Share documents, including contracts and applications, securely with Hemlane's cloud-based document storage
    Hemlane Software - Review maintenance requests and communicate with tenants to organize repairs
    Hemlane Software - Create customized websites to advertize properties
    Hemlane Software - Access Hemlane from any device so that urgent matters can be resolved quickly and on-the-go

    Not sure about Hemlane? Compare with a popular alternative

    Hemlane

    4.8 (156)
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    Starting Price

    US$2.50
    month
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    Pricing Options

    Free version
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    Features

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    Integrations

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    Ease of Use

    4.7 (156)
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    Value for Money

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    Customer Service

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    Reviews

    Overall rating

    4.8 /5
    (156)
    Value for Money
    4.8/5
    Features
    4.7/5
    Ease of Use
    4.7/5
    Customer Support Software
    4.9/5

    Already have Hemlane?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 156
    Andrew
    Overall rating
    • Industry: Computer Software
    • Company size: 11–50 Employees
    • Used Monthly for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 9.0 /10

    Makes my life much easier

    Reviewed on 2018-10-10

    Mostly excellent! Their team is very responsive and supportive of any issues. They want YOU to...

    Mostly excellent! Their team is very responsive and supportive of any issues. They want YOU to succeed. They even helped me see that one of my units was underpriced and I ended up renting it out for $100/month more.

    Pros

    Hemlane makes it really easy for me to manage, collect and refund payments for tenants. I've been very pleased with that functionality and also the marketing automation. E.g. when you post a listing for a unit, it will automatically get posted on all the major sites where renters are looking. Then once people inquire, there is an automated e-mail response that encourages prospective tenants to fill out an application or reach out to the property contact with questions. I find this a very efficient way to manage dozens of inquiries when I post an availability and screen tenants efficiently. The application allows you to easily collect all the information for screening tenants in one place.

    Cons

    The user interface could use improvement. I had to reach out to support with questions a few times to learn how it works. It's not as intuitive as it could be which has created more of a learning curve than I would have liked. Processing online payments takes longer than I'd like (3-4 days)- though honestly this is probably more the fault of the ACH Network rather than anything Hemlane has control over.

    Response from Hemlane

    Thanks Andrew for your review! We look forward to continuing to make the user experience the best in the industry! And we are happy to hear about the increased revenue with your rentals.

    Michael
    Overall rating
    • Industry: Banking
    • Company size: Self Employed
    • Used Weekly for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 9.0 /10

    My Experience with Hemlane

    Reviewed on 2020-09-23

    I wanted to automate my rental management somewhat to improve efficiencies and have the ability to...

    I wanted to automate my rental management somewhat to improve efficiencies and have the ability to onboard clients easier, automate the application and marketing processes, as well as warehousing the information and documentation in the cloud for remote access. I accomplished all those goals. It's relatively easy to learn and has good functionality. Mu experience was very good.

    Pros

    Cost was fair, complexity was understandable and not overwhelming for my application, it provides the desired detail and organization to assist me in managing a small portfolio of personally owned rentals. I am not using all the features yet, but I particularly like the ability to market properties from the software. It compared well in terms of cost - benefit to other products on the market.

    Cons

    I would like the ability to customize expense categories further for the property cash flow component, but I'm still learning and have found suitable workarounds as my knowledge of the software improves. It would be helpful if expense categories matched those on a schedule E tax form. The online application information requirements (for applicant's) is a tad weak and abbreviated, more required detail here would be helpful.

    Alternatives Considered

    AppFolio Property Manager, Propertyware and Buildium

    Reasons for Switching to Hemlane

    Cost, simplicity, applicability to my needs, very responsive customer support with direct line to assistance.
    Mark
    Overall rating
    • Used Weekly for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software

    Terrific tool, really enjoy how it's made my life easier!

    Reviewed on 2017-11-15

    Pros

    It's pretty quick and easy to get right into it and start working. And, I have never experienced such incredible customer support with software - simply the best, and the standard by which all others should be judged.

    Cons

    There are a couple functionality elements that sometimes leaving me scratching my head. But once I get it, I'm good to go.

    Stanley
    Overall rating
    • Industry: Real Estate
    • Company size: 2–10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Hemlane is good for the price

    Reviewed on 2023-09-02

    Pros

    It is pretty easy to use. Automatic billing and

    Cons

    Do not know how to customize application. for tenant. Do not know how to split utility bill between tenants in a building

    Response from Hemlane

    Hi Stanley, thank you so much for leaving us a review. We appreciate the feedback you provided in regards to splitting the utility bills between the tenants, we will keep this in mind as we continue to improve our services!

    Jenny
    Overall rating
    • Industry: Real Estate
    • Company size: Self Employed
    • Used Weekly for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 7.0 /10

    I like Hemlane

    Reviewed on 2020-11-03

    It's been a good experience overall.

    It's been a good experience overall.

    Pros

    The main features I use are the rent payment options and maintenance requests. I have really only used it for rent payments/income and electronic payment management, plus maintenance requests. It's helped me keep track of rent payments, it's also been greatly accepted by the tenants who really prefer to set up automatic electronic payments for their rent. It's also nice to have tenants contact me via Hemlane.com for maintenance/repair issues. It's much easier to track items that need addressing and it's less stressful to be contacted in that way.

    Cons

    I don't have any major complaints currently, definitely happy with it overall.

    Alternatives Considered

    AppFolio Property Manager

    Reasons for Switching to Hemlane

    The other products I was looking at had a higher minimum number of units (different payment structure too). The others were also built/focused on much larger property management operations.
    Showing 5 reviews of 156 Read all reviews

    Hemlane FAQs

    Below are some frequently asked questions for Hemlane.

    Hemlane offers the following pricing plans:

    • Starting from: US$2.50/month
    • Pricing model: Subscription
    • Free Trial: Available

    Hemlane has $0 setup fees and owners can cancel anytime. Owners can pay month-to-month or annually. ___ *** --- *ANNUAL SUBSCRIPTION PRICING* BASIC PACKAGE: $2 per month per unit + $28 base price ESSE TIAL PACKAGE: $12 per month per unit + $28 base price COMPLETE PACKAGE: $32 per month per unit + $28 base price ----------------------------------------------------------------- MONTHLY SUBSCRIPTION PRICING BASIC PACKAGE: $2.5 per month per unit + $34 base price ESSE TIAL PACKAGE: $15 per month per unit + $34 base price COMPLETE PACKAGE: $40 per month per unit + $34 base price ----------------------------------------------------------------- Complete package includes: legal on-call advice, maintenance coordination, connection to local third party agents and more.

    Hemlane has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    Hemlane supports the following languages:

    English

    Hemlane supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Hemlane integrates with the following applications:

    Stripe, TransUnion Collections Management, Zillow Rental Manager, Zumper

    Hemlane offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat

    Related categories

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