About Hemlane

Oversee, organize and advertise long-term rental properties securely with Hemlane’s cloud-based real estate management software for real estate investors and managers. By incorporating marketing features, applicant screening, online payments and cloud-based data storage, Hemlane aims to provide property owners with a comprehensive real estate management software.

From the first moment, Hemlane assists with the initial lead capturing by creating a personalized website with property details and application links. Users can also take advantage of Hemlane’s syndication to over 40 rental listing websites to market their property and generate leads. Once the application process begins - via a comprehensive tenant application form - owners can use Hemlane’s software to carry out background checks and access credit reports. The Complete package equips users with legal partner support giving access to on-call advice and state-specific lease agreements in order to simplify the contracting process.

Property owners and managers can track tenants and leases, with notifications and alerts on past due rent payments. In order to maintain communication, alerts and reminders are automatically triggered and automatic payment can be scheduled online via ACH transfer and instant bank verification. Hemlane also improves owner-tenant relationships by providing an integrated maintenance portal with constant and clear communication.

Pricing starting from:

US$2.50/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Hemlane

  • Increase application leads by utilizing Hemlane’s 40+ listing website connections including Zillow, Trulia, Padmapper, Zumper and Apartmentlist.

  • Keep track of repair jobs with Hemlane’s maintenance platform which allows tenants to upload photos, schedule repair and coordinate payment for completed jobs.

  • Connect with professionals in the local property area to assist with property viewings, inspections and other management tasks.

  • Seek advice from Hemlane’s legal partner, Rocket Lawyer, who is on-hand to provide on-call support and advice in regards to contracts and state-specific tenancy laws.

  • Take control of your finances with Hemlane’s integrated accounts system. Users can trigger payments, initiate late fees and pay agents with online ACH transfers. The software aims to make transfers faster with instant bank verification and digital signature.
  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premise

    Markets

    United States

    Supported Languages

    English

    Pricing starting from:

    US$2.50/month

    • Free Version
    • Free Trial
    • Subscription

    Images

    Hemlane Software - Oversee and manage listings all from one place
    Hemlane Software - Manage current rentals and keep track of payments with integrated finance features
    Hemlane Software - Create a personalized website to advertise properties and arrange showings
    Hemlane Software - Share documents, including contracts and applications, securely with Hemlane's cloud-based document storage
    Hemlane Software - Review maintenance requests and communicate with tenants to organize repairs
    Hemlane Software - Create customized websites to advertize properties
    Hemlane Software - Access Hemlane from any device so that urgent matters can be resolved quickly and on-the-go
    View 7 more
    Hemlane Software - Oversee and manage listings all from one place
    Hemlane Software - Manage current rentals and keep track of payments with integrated finance features
    Hemlane Software - Create a personalized website to advertise properties and arrange showings
    Hemlane Software - Share documents, including contracts and applications, securely with Hemlane's cloud-based document storage
    Hemlane Software - Review maintenance requests and communicate with tenants to organize repairs
    Hemlane Software - Create customized websites to advertize properties
    Hemlane Software - Access Hemlane from any device so that urgent matters can be resolved quickly and on-the-go

    Features

    Total features of Hemlane: 64

    • ACH Payment Processing
    • Accounting Integration
    • Accounting Software
    • Activity Dashboard
    • Activity Tracking
    • Alerts/Notifications
    • Background Screening
    • Billing & Invoicing
    • Calendar Management
    • Client Portal
    • Commercial Property Management Software
    • Communication Management
    • Contact Database
    • Contact Management Software
    • Credit Card Processing
    • Credit Check
    • Customer Database
    • Customizable Branding
    • Customizable Reports
    • Customizable Templates
    • Data Import/Export
    • Document Management Software
    • Document Storage
    • Electronic Payments
    • Expense Tracking
    • Faculty/Staff Management
    • Financial Management Software
    • Financial Reporting Software
    • For Property Managers
    • General Ledger
    • Inspection Management
    • Invoice Management
    • Late Fee Calculation
    • Lead Management Software
    • Lease Management Software
    • Lease Tracking
    • Maintenance Management Software
    • Maintenance Scheduling
    • Online Payments
    • Owner Portal
    • Payment Processing Software
    • Portfolio Management
    • Property Database
    • Real Time Notifications
    • Real Time Reporting
    • Recurring/Subscription Billing
    • Reminders
    • Rent Tracking
    • Reporting & Statistics
    • Residential Properties
    • Self Service Portal
    • Task Management Software
    • Tax Management Software
    • Template Management
    • Tenant Portal
    • Tenant Tracking
    • Third Party Integrations
    • Transaction History
    • Transaction Monitoring
    • Vacancy Management
    • Vendor Management Software
    • Web-based Deployment
    • Website Management
    • Work Order Management

    Alternatives

    TurboTenant

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    Rentec Direct

    4.6
    #1 Alternative to Hemlane
    Rentec Direct is a web-based property management software used by landlords, property managers and associations to...

    Propertyware

    3.8
    #2 Alternative to Hemlane
    Propertyware is a web-based property management solution that offers online property marketing, lead management and...

    Yardi Breeze

    4.1
    #3 Alternative to Hemlane
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    Reviews

    Overall rating

    4.8 /5
    (128)
    Value for Money
    4.8/5
    Features
    4.7/5
    Ease of Use
    4.6/5
    Customer Support Software
    4.9/5

    Already have Hemlane?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 128
    Andrew
    Overall rating
    • Industry: Computer Software
    • Company size: 11-50 Employees
    • Used Monthly for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 9.0 /10

    Makes my life much easier

    Reviewed on 10/10/2018

    Mostly excellent! Their team is very responsive and supportive of any issues. They want YOU to...

    Mostly excellent! Their team is very responsive and supportive of any issues. They want YOU to succeed. They even helped me see that one of my units was underpriced and I ended up renting it out for $100/month more.

    Pros

    Hemlane makes it really easy for me to manage, collect and refund payments for tenants. I've been very pleased with that functionality and also the marketing automation. E.g. when you post a listing for a unit, it will automatically get posted on all the major sites where renters are looking. Then once people inquire, there is an automated e-mail response that encourages prospective tenants to fill out an application or reach out to the property contact with questions. I find this a very efficient way to manage dozens of inquiries when I post an availability and screen tenants efficiently. The application allows you to easily collect all the information for screening tenants in one place.

    Cons

    The user interface could use improvement. I had to reach out to support with questions a few times to learn how it works. It's not as intuitive as it could be which has created more of a learning curve than I would have liked. Processing online payments takes longer than I'd like (3-4 days)- though honestly this is probably more the fault of the ACH Network rather than anything Hemlane has control over.

    Response from Hemlane

    Thanks Andrew for your review! We look forward to continuing to make the user experience the best in the industry! And we are happy to hear about the increased revenue with your rentals.

    Jenny
    Overall rating
    • Industry: Real Estate
    • Company size: Self Employed
    • Used Weekly for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 7.0 /10

    I like Hemlane

    Reviewed on 11/3/2020

    It's been a good experience overall.

    It's been a good experience overall.

    Pros

    The main features I use are the rent payment options and maintenance requests. I have really only used it for rent payments/income and electronic payment management, plus maintenance requests. It's helped me keep track of rent payments, it's also been greatly accepted by the tenants who really prefer to set up automatic electronic payments for their rent. It's also nice to have tenants contact me via Hemlane.com for maintenance/repair issues. It's much easier to track items that need addressing and it's less stressful to be contacted in that way.

    Cons

    I don't have any major complaints currently, definitely happy with it overall.

    Alternatives Considered

    AppFolio Property Manager

    Reasons for Switching to Hemlane

    The other products I was looking at had a higher minimum number of units (different payment structure too). The others were also built/focused on much larger property management operations.
    Reese
    Overall rating
    • Industry: Real Estate
    • Company size: Self Employed
    • Used Weekly for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 5.0 /10

    Good enough

    Reviewed on 2/18/2022

    Good enough

    Good enough

    Pros

    Tenants call in for maintenance and I don’t have to take the calls

    Cons

    Lack of communication from Hemlane to service professionals

    Jennette
    Overall rating
    • Industry: Real Estate
    • Company size: Self Employed
    • Used Weekly for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Organized at last

    Reviewed on 12/16/2019

    Customer service has been my favorite part of this experience, followed closely by the hours of...

    Customer service has been my favorite part of this experience, followed closely by the hours of time saved managing my 40+ college student tenants.

    Pros

    It automates many of the tasks that used to take me hours to complete. It organizes and tracks payments so I don't need to go looking for records.

    Cons

    A little expensive. Wish there was a way to sort the full list of tenants by alphabet order, or by unit, or by move-out date. A calendaring option would also be great, for scheduling cleaning checks, maintenance, trash days, etc that both landlord and tenant can view.

    Alternatives Considered

    Buildium and TenantCloud

    Reasons for Switching to Hemlane

    Customer service, customizable payment requests
    Danny
    Overall rating
    • Industry: Real Estate
    • Company size: 5,001-10,000 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Great product for partial self-management on remote properties.

    Reviewed on 5/7/2019

    I own 21 properties, 30 doors. We experimented with 2 properties in Florida (I live in Utah) and...

    I own 21 properties, 30 doors. We experimented with 2 properties in Florida (I live in Utah) and we were very impressed at how well it worked. We have recently moved 2 more remote properties from Illinois and 2 from Tennessee. We would move all our Florida properties over if Hemlane had a larger footprint in Florida.

    I also use their "simple" option for my local properties now which allows me to use there financial tools to collect rent and manage tenant needs w/o their local network of agents and full maintenance service.

    It is a good tool for those that want to reduce program management cost and be a little more involved with the program management itself w/o being overwhelmed.

    Pros

    - Allows me to cut property management costs significantly while still having 3rd party property management tools at my disposal.
    - Allows me the flexibility to choose how involved I want to be in the management process.
    - Provides excellent financial tools and workflows to collect rent, handle late fees and pay team professionals online. All of which is automated.
    - Fully handles maintenance requests from tenants where I have full visibility and can interact as needed.
    - Handles tenant emergency calls.
    - Provides a local network of quality leasing agents that I can work with on property turns. Has excellent advertisement workflows and capabilities. Just had my first turn under hemlane and it was excellent.
    - The dashboard view and financial ledger are real time and easier to understand then monthly text reports from full property managers.
    - Product keeps improving.

    Cons

    - Some tenants had issues setting up automatic payments early on.
    - Doesn't have a way to group properties.

    Response from Hemlane

    Thank you, Danny, for your review!
    We sincerely appreciate it and look forward to continuing to work with you and expand our local agent partnerships to more regions for you.

    Showing 5 reviews of 128 Read all reviews

    Hemlane FAQs

    Below are some frequently asked questions for Hemlane.

    Hemlane offers the following pricing plans:

    • Starting from: US$2.50/month
    • Pricing model: Subscription
    • Free Trial: Available

    Hemlane has $0 setup fees and owners can cancel anytime. Owners can pay month-to-month or annually. ___ *** --- *ANNUAL SUBSCRIPTION PRICING* BASIC PACKAGE: $2 per month per unit + $28 base price ESSE TIAL PACKAGE: $12 per month per unit + $28 base price COMPLETE PACKAGE: $32 per month per unit + $28 base price ----------------------------------------------------------------- MONTHLY SUBSCRIPTION PRICING BASIC PACKAGE: $2.5 per month per unit + $34 base price ESSE TIAL PACKAGE: $15 per month per unit + $34 base price COMPLETE PACKAGE: $40 per month per unit + $34 base price ----------------------------------------------------------------- Complete package includes: legal on-call advice, maintenance coordination, connection to local third party agents and more.

    Hemlane has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

    Hemlane supports the following languages:

    English

    Hemlane supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Hemlane integrates with the following applications:

    Stripe, TransUnion Collections Management, Zillow Rental Manager, Zumper

    Hemlane offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat

    Related categories

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