About Hemlane

Oversee, organize and advertise long-term rental properties securely with Hemlane’s cloud-based real estate management software for real estate investors and managers. By incorporating marketing features, applicant screening, online payments and cloud-based data storage, Hemlane aims to provide property owners with a comprehensive real estate management software.

From the first moment, Hemlane assists with the initial lead capturing by creating a personalized website with property details and application links. Users can also take advantage of Hemlane’s syndication to over 40 rental listing websites to market their property and generate leads. Once the application process begins - via a comprehensive tenant application form - owners can use Hemlane’s software to carry out background checks and access credit reports. The Complete package equips users with legal partner support giving access to on-call advice and state-specific lease agreements in order to simplify the contracting process.

Property owners and managers can track tenants and leases, with notifications and alerts on past due rent payments. In order to maintain communication, alerts and reminders are automatically triggered and automatic payment can be scheduled online via ACH transfer and instant bank verification. Hemlane also improves owner-tenant relationships by providing an integrated maintenance portal with constant and clear communication.

Pricing starting from:

US$30.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Hemlane

  • Increase application leads by utilizing Hemlane’s 40+ listing website connections including Zillow, Trulia, Padmapper, Zumper and Apartmentlist.

  • Keep track of repair jobs with Hemlane’s maintenance platform which allows tenants to upload photos, schedule repair and coordinate payment for completed jobs.

  • Connect with professionals in the local property area to assist with property viewings, inspections and other management tasks.

  • Seek advice from Hemlane’s legal partner, Rocket Lawyer, who is on-hand to provide on-call support and advice in regards to contracts and state-specific tenancy laws.

  • Take control of your finances with Hemlane’s integrated accounts system. Users can trigger payments, initiate late fees and pay agents with online ACH transfers. The software aims to make transfers faster with instant bank verification and digital signature.
  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premise

    Markets

    United States

    Supported Languages

    English

    Pricing starting from:

    US$30.00/month

    • Free Version
    • Free Trial
    • Subscription

    Images

    Hemlane Software - Oversee and manage listings all from one place
    Hemlane Software - Manage current rentals and keep track of payments with integrated finance features
    Hemlane Software - Create a personalized website to advertise properties and arrange showings
    Hemlane Software - Share documents, including contracts and applications, securely with Hemlane's cloud-based document storage
    Hemlane Software - Review maintenance requests and communicate with tenants to organize repairs
    Hemlane Software - Create customized websites to advertize properties
    Hemlane Software - Access Hemlane from any device so that urgent matters can be resolved quickly and on-the-go
    View 7 more
    Hemlane Software - Oversee and manage listings all from one place
    Hemlane Software - Manage current rentals and keep track of payments with integrated finance features
    Hemlane Software - Create a personalized website to advertise properties and arrange showings
    Hemlane Software - Share documents, including contracts and applications, securely with Hemlane's cloud-based document storage
    Hemlane Software - Review maintenance requests and communicate with tenants to organize repairs
    Hemlane Software - Create customized websites to advertize properties
    Hemlane Software - Access Hemlane from any device so that urgent matters can be resolved quickly and on-the-go

    Features

    Total features of Hemlane: 61

    • ACH Payment Processing
    • Accounting Integration
    • Accounting Software
    • Activity Dashboard
    • Activity Tracking
    • Alerts/Notifications
    • Background Screening
    • Billing & Invoicing
    • Calendar Management
    • Client Portal
    • Commercial Property Management Software
    • Communication Management
    • Contact Database
    • Contact Management Software
    • Credit Card Processing
    • Credit Check
    • Customer Database
    • Customizable Branding
    • Customizable Reports
    • Customizable Templates
    • Data Import/Export
    • Document Management Software
    • Document Storage
    • Electronic Payments
    • Expense Tracking
    • Faculty/Staff Management
    • Financial Management Software
    • Financial Reporting Software
    • Inspection Management
    • Invoice Management
    • Late Fee Calculation
    • Lead Management Software
    • Lease Management Software
    • Lease Tracking
    • Maintenance Management Software
    • Maintenance Scheduling
    • Online Payments
    • Owner Portal
    • Payment Processing Software
    • Portfolio Management
    • Property Database
    • Real Time Notifications
    • Real Time Reporting
    • Recurring/Subscription Billing
    • Reminders
    • Rent Tracking
    • Reporting & Statistics
    • Residential Properties
    • Self Service Portal
    • Task Management Software
    • Tax Management Software
    • Template Management
    • Tenant Portal
    • Tenant Tracking
    • Third Party Integrations
    • Transaction History
    • Transaction Monitoring
    • Vacancy Management
    • Vendor Management Software
    • Website Management
    • Work Order Management

    Alternatives

    AppFolio Property Manager

    4.6
    #1 Alternative to Hemlane
    AppFolio supports modern residential, commercial, student housing, and HOA property managers with online portals and...

    Buildium

    4.5
    #2 Alternative to Hemlane
    Web-based system that streamlines processes for property managers of rental properties, condos, and homeowners...

    SimplifyEm

    4.1
    #3 Alternative to Hemlane
    SimplifyEm is a property management platform for property managers, landlords and real estate investors who want to...

    TenantCloud

    4.1
    #4 Alternative to Hemlane
    TenantCloud is a rental property accounting & management software with landlord & tenant portals to manage rent...

    Reviews

    Overall rating

    4.8 /5
    (126)
    Value for Money
    4.9/5
    Features
    4.7/5
    Ease of Use
    4.7/5
    Customer Support Software
    4.9/5

    Already have Hemlane?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 126
    Jessica
    Overall rating
    • Industry: Real Estate
    • Company size: 2-10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 8.0 /10

    Great value and customer support for small business owner

    Reviewed on 2019-12-27

    We did extensive research when choosing on online platform for the management of our properties....

    We did extensive research when choosing on online platform for the management of our properties. Hemlane was one of the only platforms that we felt truly protected on, as landlords who are conscious about legal concerns around allowing online payments. But we also greatly appreciate that the software is easy to use for our tenants, and so far, they really appreciate the functionality of it! It’s made communication and processes so much more seamless!

    Pros

    Being able to provide my tenants with a secure platform for online payments and communication has made our operations so much more seamless! The customer service has been exceptional, and there are so many other features we are still learning, ad have yet to implement. What a great value for our money as a small business!

    Cons

    The financial features are still basic, but I appreciate their compatibility with QuickBooks and other software.

    Response from Hemlane

    Thanks Jessica! And, we look forward to improving the financials for you!

    Raul
    Overall rating
    • Industry: Real Estate
    • Company size: 2-10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Hemlane saved my business!

    Reviewed on 2021-02-10

    I have been utilizing Hemlane for the past couple years and every time I have a question or concern...

    I have been utilizing Hemlane for the past couple years and every time I have a question or concern they are always super responsive and help with any assistance I may need whether it be with tenants or Landlords. Exceptional service! Looking forward to continuing to do business with Hemlane and growing my Management company.

    Pros

    The most important feature that I love is "Transparency" , a platform that is designed to be clear with your landlords without any gimmick. The rent's being directed to their accounts at a push of a button is super helpful. The communication feature between the tenants is great! Simplicity is also key here with this platform.

    Cons

    To be picky I do think the platform is a little compartmentalized a little too much it makes it a little hard to navigate certain things. However, once you get the hang of it you know your way around. I would say the two things Hemlane can improve on is 1.) Guest Cards a little bit of a easier way to schedule a showing. The showing set up is kind of weird. I don't use it but would like it to be integrated with my calendar. 2.) The maintenance requests are a little hard to navigate such as recording payments and such. Just very minimal technical things. Hemlane is constantly improving their software though.

    Toby
    Overall rating
    • Industry: Real Estate
    • Company size: Self Employed
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Great long-term PM softwware

    Reviewed on 2022-08-05

    It makes back office tasks simple and straight forward.

    It makes back office tasks simple and straight forward.

    Pros

    The software provides a one stop solution for property management while not adding too many other features that detract from it's effectivness

    Cons

    There was no one that walked me through the setup. Although it was easy, it would have been nice to be able to get a person to provide a bit of assistance to maximize the efficiencies. For example, setting up a multi-unit property into units instead of individual properties.

    Alternatives Considered

    AppFolio Property Manager

    Reasons for Switching to Hemlane

    Simple and effective solution. Also, the [SENSITIVE CONTENT] set up a call to discuss with me.
    Mark
    Overall rating
    • Used Weekly for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software

    Terrific tool, really enjoy how it's made my life easier!

    Reviewed on 2017-11-15

    Pros

    It's pretty quick and easy to get right into it and start working. And, I have never experienced such incredible customer support with software - simply the best, and the standard by which all others should be judged.

    Cons

    There are a couple functionality elements that sometimes leaving me scratching my head. But once I get it, I'm good to go.

    Wendy
    Overall rating
    • Industry: Real Estate
    • Company size: 2-10 Employees
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Hemlane Review

    Reviewed on 2022-07-25

    As a business and for the platform for our tenants I would give it 5 stars . Once you learn to...

    As a business and for the platform for our tenants I would give it 5 stars . Once you learn to navigate the system it is pretty user friendly and as I mentioned the tech support is top of the line !

    Pros

    Hemlane is GREAT for smaller companies in real estate who have under 50 doors. It has a ton of great features that allows us to keep in touch with our tenants, process their payments on line , assign and track work orders upload all their documents so we both have access to them , and so many more features. Their support staff is also AMAZING !!! Every time I reach out and have a question if my call isn't answered right away I receive a call back the same day . The tech team is always so friendly and knowledgeable . It's always a good experience talking to them .

    Cons

    It dose take some work when you are changing platforms to get everything switched over. I have also had some issues with "older" tenants who may not have a lot of computer experience trying to get their on line rent payments set up , but they always seem to get it accomplished . I will also refer them to the support team to help them if needed.

    Showing 5 reviews of 126 Read all reviews

    Hemlane FAQs

    Below are some frequently asked questions for Hemlane.

    Hemlane offers the following pricing plans:

    • Starting from: US$30.00/month
    • Pricing model: Subscription
    • Free Trial: Available

    Hemlane has $0 setup fees and owners can cancel anytime. Owners can pay month-to-month or annually. ___ *** --- *ANNUAL SUBSCRIPTION PRICING* BASIC PACKAGE: $2 per month per unit + $28 base price ESSE TIAL PACKAGE: $12 per month per unit + $28 base price COMPLETE PACKAGE: $32 per month per unit + $28 base price ----------------------------------------------------------------- MONTHLY SUBSCRIPTION PRICING BASIC PACKAGE: $2.5 per month per unit + $34 base price ESSE TIAL PACKAGE: $15 per month per unit + $34 base price COMPLETE PACKAGE: $40 per month per unit + $34 base price ----------------------------------------------------------------- Complete package includes: legal on-call advice, maintenance coordination, connection to local third party agents and more.

    Hemlane has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

    Hemlane supports the following languages:

    English

    Hemlane supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Hemlane integrates with the following applications:

    Stripe, TransUnion Collections Management, Zillow Rental Manager, Zumper

    Hemlane offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat

    Related categories

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