About Orderry
Orderry is an all-in-one solution for every repair shop and service businesses.
Helping companies optimize and automate business processes, save time and money, Orderry is a management software that combines ease of use with a powerful arsenal of productivity-enhancing tools and CRM features:
- Customer database and order management
- Inventory management
- Communication with customers, buyers, and suppliers
- Keeping cash accounting
- Individual payroll calculation
- Sales management
- Finance, inventory, and order reporting
- Management accounting.
Orderry gives a 360-degree view into performance, with all crucial data pulled together in one Dashboard and a convenient reporting system that puts you in the driver’s seat.
Pricing starting from:
US$39.00/month
- Free Version
- Free Trial
- Subscription
Key benefits of Orderry
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Supported Languages
English, Polish, Spanish
Pricing starting from:
US$39.00/month
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Orderry: 116
Alternatives
Lightspeed Retail
RepairShopr
RepairDesk
Odoo
Reviews
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Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Telecommunications
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Awesomesauce
Reviewed on 2022-12-07
Pros
Just love it. Tried many others and this is the easiest and most extenisible.
Cons
Can't really think of anything! We love it.
- Industry: Consumer Services
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Great CRM software
Reviewed on 2022-11-07
Very happy with the service and recently integrated phone call logging from a third party service.
Very happy with the service and recently integrated phone call logging from a third party service.
Pros
Love how it’s tailored to Phone Repair shop. Easy to set up and very competitively priced. Online chat has been a massive help when I’ve needed it.
Cons
There were a few tasks I would have liked to edit, but have got used to the setup - it doesn’t bother me
Alternatives Considered
RepairDeskReasons for Switching to Orderry
Price and being able to edit so much. And great to start with phone repair format to make it as easy as possible.- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 5.0 /10
Convenient product that solves basic everyday tasks
Reviewed on 2021-09-15
Our repair department use that software to manage local parts storage, customer and ticket...
Our repair department use that software to manage local parts storage, customer and ticket information, amount of job done by tech.
Pros
Almost all daily tasks are automated and do not require the participation of a manager.
Cons
Still need to improve the possibility for local software integration. We use that product in Finland, cant accept its reports without full reworking. Have no integration with cardpayment terminal, with accounting software. No full integration with WooCommerce ... even stop to wait it.
Response from Orderry
Dmitry, thank you for choosing Orderry and submitting such an informative review! We are happy to know that Orderry helps your team be more productive every day.
Speaking of integrations missing, here are some comments from our product development team:
Card payment terminals are our main focus for the coming versions.
We are currently working on the API with webhooks and the integration with any marketplace/online store that can synchronize via xls import.
To integrate with international accounting services, we've already released the tax functionality within the coming updates, we will be able to complete this integration. So, stay tuned ;-)
The full database search option is now listed in our roadmap as a feature request.
UPD. As for now, Orderry offers direct integration with two popular accounting software—QuickBooks Online and Xero. It allows you to sync invoices, clients, stock items, and taxes between the systems automatically (or manually if needed). This integration is available in all subscription plans (except the basic one) at no additional costs.
- Industry: Automotive
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Great, easy to use CRM software
Reviewed on 2021-09-14
Overall very pleased with software so far.
Overall very pleased with software so far.
Pros
I like that it is cloud based and works on all of my devices including iphone and ipad. It is very easy to add photos and create customer invoices.
Cons
The ability for customers to check the status of their work via embedded code on my website seems broken.
Alternatives Considered
Lightspeed RetailReasons for Switching to Orderry
I have used Lightspeed in the past and is a great product but is extremely expensive.Response from Orderry
Thank you for your review, Shane J.! We are happy to know that you are pleased with our product.
To resolve your issue with the statuses, provide us please with more details write our support team in the pop-up chat window in your Orderry account or send an email to [email protected]
- Industry: Luxury Goods & Jewelry
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Orderry is a good all-rounder for managing incoming orders
Reviewed on 2021-09-16
The app is great for keeping track of orders and what the progress is with them, but lacks POS...
The app is great for keeping track of orders and what the progress is with them, but lacks POS integration which means we have to use other methods to track sales.
Pros
The app allows you to create orders and attach photos, comments and prices. The status can be changed and automatically notifies the client when the product is marked as 'done', which saves a lot of time.
The cloud access means it can be used on any device anywhere, which is really handy.
The app has lots of useful features too like saving clients and work/service types, as well as printing nice-looking invoices that use the prices and include comments on works/services.
Cons
The Orderry camera app is clunky and photos are selected individually, it also needs to be closed and reopened to log in and then it works. A filter for orders with [no files/only photos/any files] attached would also be very useful.
We also couldn't integrate it with our POS system meaning that we do sales separately from work orders.
Since we copy the serial number from the unit we receive for service, sometimes there is no number and sometimes they can match and that gives an error. There should be an option somewhere to make them non-unique.
Response from Orderry
Thank you very much for your review, German! We do appreciate your feedback on your experience with Orderry.
Here is some information we would like to provide you with regarding your remarks:
Lack of POS integration: we are working on our own POS as well as an API with webhooks.
Orderry Camera is the new app that we are updating constantly adding features and fixing bugs. Update your app to the latest version, please. If issues remain, contact our support team.
A filter for orders with [no files/only photos/any files] attached this is now listed in our roadmap as a feature request.
Unique serial numbers are needed to identify devices. For some devices such as phones, laptops, etc. we have third-party integrations associated with the serial number field. But there is a new feature added recently that can solve this issue you can generate a serial number yourself for an asset right in your Orderry account. Then, print and label assets if needed.
Orderry FAQs
Below are some frequently asked questions for Orderry.Q. What type of pricing plans does Orderry offer?
Orderry offers the following pricing plans:
- Starting from: US$39.00/month
- Pricing model: Subscription
- Free Trial: Available
7-day free trial, no credit card required. Hobby: from $39/mo Startup: from $69/mo Business: from $99/mo Enterprise: from $199/mo
Q. Who are the typical users of Orderry?
Orderry has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Orderry support?
Orderry supports the following languages:
English, Polish, Spanish
Q. Does Orderry support mobile devices?
Orderry supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Orderry integrate with?
Orderry integrates with the following applications:
BulkSMS, Microsoft Excel, Quickbooks Online, Telegram, Twilio, Viber, WhatsApp, Xero, Zadarma, Zapier
Q. What level of support does Orderry offer?
Orderry offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat
Related categories
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