Orderry

4.6 (27)
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Cloud service management software and CRM for repair shops

About Orderry

Orderry is an all-in-one solution for every repair shop and service businesses.
Helping companies optimize and automate business processes, save time and money, Orderry is a management software that combines ease of use with a powerful arsenal of productivity-enhancing tools and CRM features:
- Customer database and order management
- Inventory management
- Communication with customers, buyers, and suppliers
- Keeping cash accounting
- Individual payroll calculation
- Sales management
- Finance, inventory, and order reporting
- Management accounting.
Orderry gives a 360-degree view into performance, with all crucial data pulled together in one Dashboard and a convenient reporting system that puts you in the driver’s seat.

Pricing starting from:

US$39.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Orderry

  • All orders are displayed in a single table, with statuses including pending, under repair, ready, and issued, and users can search for orders by order number, customer name, device name, or customer phone number.

  • All orders and their statuses are displayed in a single table with nearly unlimited customizations, e.g. pending, in work, ready, issued, and quick search by order number, customer name, device name, or customer phone number.

  • Manage parts, materials, and retail with no hassle. Orderry stocktake can take care of postings, write-offs, and transfers between physical warehouses.

  • Generate cash flow reports in one click, automatically keep a record of every operation with cash income and expenditure.

  • Simple and error-free payroll calculation, from fixed and percentage-based model, to custom scheme built around a specific role, type of order, service, part, or material.

  • Automated notifications alerts for notify clients on job status, order fulfillment, pickup.
  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premise

    Markets

    Anguilla, Antigua and Barbuda, Argentina, Aruba, Australia and 47 others

    Supported Languages

    Brazilian Portuguese, English, European Portuguese, Portuguese, Spanish

    Pricing starting from:

    US$39.00/month

    • Free Version
    • Free Trial
    • Subscription

    Images

    Orderry Software - Order management page puts all your orders in a single table. The order entry contains the order number, status, deadline, contractor, client, and many more useful data columns. Filter your orders the way that is simple and convenient for you
    Orderry Software - Mobile App for Business Managers
    Orderry Software - Mobile App for Orders Processing
    Orderry Software - Send your clients SMS notifications about the completed orders with Orderry. You can send the message manually or configure an automatic mailing.
    Orderry Software - Evaluate the workload for your employees and register client orders in advance. The Scheduler helps you to find the free contractor for the client at the desired time. You can use it to schedule the work for a specific contractor requested by the client
    Orderry Software - Control the financial flows of your business. Orderry Finances automatically logs all operations concerning receiving and issuing funds. You can generate financial reports to access the structured data at any time.
    Orderry Software - Account all your products and parts from the workshop. Post, write-off, transfer your products and parts between warehouses of your workshops. With Orderry inventory management, each and every product has its vendor code and category
    Orderry Software - Users can create custom-branded invoices and other documents in Orderry
    Orderry Software - Log your retail sales with Orderry shop. You can print your product checks upon sales for reporting. Generate Sales report and Product Stock Balance report to see whether your strategy has room for improvement
    Orderry Software - With Orderry Dashboard, you can always get the key business metrics for your company on one page. The management decisions made easy with Orderry.
    View 11 more
    Orderry video
    Orderry Software - Order management page puts all your orders in a single table. The order entry contains the order number, status, deadline, contractor, client, and many more useful data columns. Filter your orders the way that is simple and convenient for you
    Orderry Software - Mobile App for Business Managers
    Orderry Software - Mobile App for Orders Processing
    Orderry Software - Send your clients SMS notifications about the completed orders with Orderry. You can send the message manually or configure an automatic mailing.
    Orderry Software - Evaluate the workload for your employees and register client orders in advance. The Scheduler helps you to find the free contractor for the client at the desired time. You can use it to schedule the work for a specific contractor requested by the client
    Orderry Software - Control the financial flows of your business. Orderry Finances automatically logs all operations concerning receiving and issuing funds. You can generate financial reports to access the structured data at any time.
    Orderry Software - Account all your products and parts from the workshop. Post, write-off, transfer your products and parts between warehouses of your workshops. With Orderry inventory management, each and every product has its vendor code and category
    Orderry Software - Users can create custom-branded invoices and other documents in Orderry
    Orderry Software - Log your retail sales with Orderry shop. You can print your product checks upon sales for reporting. Generate Sales report and Product Stock Balance report to see whether your strategy has room for improvement
    Orderry Software - With Orderry Dashboard, you can always get the key business metrics for your company on one page. The management decisions made easy with Orderry.

    Features

    Total features of Orderry: 116

    • API
    • Access Controls/Permissions
    • Accounting Integration
    • Accounting Software
    • Activity Dashboard
    • Activity Tracking
    • Alerts/Notifications
    • Appointment Management
    • Appointment Scheduling Software
    • Asset Tracking Software
    • Barcode Recognition
    • Barcode/Label Management
    • Barcode/Ticket Scanning
    • Barcoding/RFID
    • Billing & Invoicing
    • CRM Software
    • Calendar/Reminder System
    • Campaign Management Software
    • Cataloging/Categorization
    • Client Management
    • Contact Database
    • Contact Management Software
    • Cost Tracking
    • Customer Database
    • Customer History
    • Customer Management
    • Customizable Branding
    • Customizable Fields
    • Customizable Forms
    • Customizable Reports
    • Customizable Templates
    • Data Import/Export
    • Discount Management
    • Document Management Software
    • Document Storage
    • Email Management Software
    • Email Templates
    • Employee Management
    • Employee Scheduling Software
    • Equipment Maintenance Software
    • Equipment Tracking
    • Estimating
    • Event Scheduling
    • File Storage
    • For Jewelry Stores
    • Historical Reporting
    • Intake Management
    • Interaction Tracking
    • Inventory Control Software
    • Inventory Management Software
    • Inventory Tracking
    • Job Costing Software
    • Job Management
    • Job Tracking
    • Label Printing
    • Labor Cost Reporting
    • Lead Capture Software
    • Lead Management Software
    • Lead Qualification
    • Loyalty Program
    • Maintenance Scheduling
    • Mobile Access
    • Mobile Alerts
    • Mobile App
    • Multi-Location
    • Order Management Software
    • Ordering Automation
    • Parts Management
    • Payment Collection in the Field
    • Payroll Management
    • Performance Metrics
    • Point of Sale (POS)
    • Predictive Maintenance
    • Preventive Maintenance Software
    • Pricing Management
    • Progress Tracking
    • Promotions Management
    • QuickBooks Integration
    • Quotes/Estimates
    • Real-Time Data
    • Real-Time Notifications
    • Real-Time Reporting
    • Real-Time Updates
    • Reminders
    • Repair Tickets
    • Repair Tracking
    • Reporting & Statistics
    • Reporting/Analytics
    • Retail Inventory Management Software
    • Retail POS
    • Returns Management
    • SMS Messaging
    • Sales Orders
    • Sales Reports
    • Sales Tax Management
    • Sales Trend Analysis
    • Scheduling Software
    • Search/Filter
    • Segmentation
    • Service History
    • Status Tracking
    • Stock Management
    • Task Management Software
    • Task Scheduling
    • Technician Management
    • Third-Party Integrations
    • Transaction History
    • User Management
    • VIN Decoder
    • VIN Lookup
    • Vehicle Tracking
    • Web-based Deployment
    • Work Order Creation
    • Work Order Management
    • Workflow Management Software
    • eCommerce Management

    Alternatives

    Lightspeed Retail

    4.1
    #1 Alternative to Orderry
    Lightspeed Retail is a complete point of sale (POS) & inventory management tool that simplifies time-consuming tasks...

    RepairShopr

    4.4
    #2 Alternative to Orderry
    RepairShopr helps repair shops, plumbing agencies, painting contractors, HVAC services, and other businesses streamline...

    Moki Total Control

    4.6
    #3 Alternative to Orderry
    Moki Total Control is a cloud-based mobile device management system designed to help businesses in education, automotive...

    QuickBooks Online

    4.3
    #4 Alternative to Orderry
    QuickBooks Online is a complete small business accounting solution which allows users to manage all their financial...

    Reviews

    Overall rating

    4.6 /5
    (27)
    Value for Money
    4.2/5
    Features
    4.4/5
    Ease of Use
    4.7/5
    Customer Support Software
    4.4/5

    Already have Orderry?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 27
    John
    John
    Overall rating
    • Industry: Telecommunications
    • Company size: 2–10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Awesomesauce

    Reviewed on 2022-12-07

    Pros

    Just love it. Tried many others and this is the easiest and most extenisible.

    Cons

    Can't really think of anything! We love it.

    Dmitry
    Overall rating
    • Industry: Consumer Services
    • Company size: 2–10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 5.0 /10

    Convenient product that solves basic everyday tasks

    Reviewed on 2021-09-15

    Our repair department use that software to manage local parts storage, customer and ticket...

    Our repair department use that software to manage local parts storage, customer and ticket information, amount of job done by tech.

    Pros

    Almost all daily tasks are automated and do not require the participation of a manager.

    Cons

    Still need to improve the possibility for local software integration. We use that product in Finland, cant accept its reports without full reworking. Have no integration with cardpayment terminal, with accounting software. No full integration with WooCommerce ... even stop to wait it.

    Response from Orderry

    Dmitry, thank you for choosing Orderry and submitting such an informative review! We are happy to know that Orderry helps your team be more productive every day.
    Speaking of integrations missing, here are some comments from our product development team:
    Card payment terminals are our main focus for the coming versions.
    We are currently working on the API with webhooks and the integration with any marketplace/online store that can synchronize via xls import.
    To integrate with international accounting services, we've already released the tax functionality within the coming updates, we will be able to complete this integration. So, stay tuned ;-)
    The full database search option is now listed in our roadmap as a feature request.

    UPD. As for now, Orderry offers direct integration with two popular accounting software—QuickBooks Online and Xero. It allows you to sync invoices, clients, stock items, and taxes between the systems automatically (or manually if needed). This integration is available in all subscription plans (except the basic one) at no additional costs.

    Paul
    Overall rating
    • Industry: Automotive
    • Company size: 2–10 Employees
    • Used Weekly for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 7.0 /10

    Love some aspects, wish there was more customizations available

    Reviewed on 2024-02-27

    We don't mind it, but haven't found anything better out there so we are happy staying with it for...

    We don't mind it, but haven't found anything better out there so we are happy staying with it for now.

    Pros

    We like that we are able to create work orders and easily push these over into invoices that we can print out for our customers. We also really like the fact that we could customize the different templates.

    Cons

    We don't like the how you are unable to organize line items within a Work Order. For example, if we are doing a full service, replacing a clutch, and replacing a shock, plus we buy a ton of parts, we ideally want to be able to organize the Work Order/Invoice into groups so the customer can see all the shop supplies used in the service, then see the parts used for the clutch repair, etc.

    Levi
    Overall rating
    • Industry: Maritime
    • Company size: 2–10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Works good for Boat service

    Reviewed on 2024-03-04

    We could set it up ourselves and get going on it immediately. It has been so easy to use.

    We could set it up ourselves and get going on it immediately. It has been so easy to use.

    Pros

    It’s customizable. Its affordable. Its easy to use. We can do everything we need to complete and invoice while out mobile. I love that we are able to enter in one time items, and then decide if they are going to be a part of the permanent menu or one time use. It is really helping with building out our menu quickly.

    Cons

    Its missing some features that we would like, such as making basic canned jobs that are made up of specific parts and labor, that we can reuse

    Alternatives Considered

    Moki Total Control and QuickBooks Online

    Reasons for Choosing Orderry

    We wanted something that was not so terrible to use, was mobile friendly, and more affordable

    Reasons for Switching to Orderry

    Its Price was within our startup budget. Had enough features, and was mobile friendly
    Mikey
    Overall rating
    • Industry: Consumer Services
    • Company size: Self Employed
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Great CRM software

    Reviewed on 2022-11-07

    Very happy with the service and recently integrated phone call logging from a third party service.

    Very happy with the service and recently integrated phone call logging from a third party service.

    Pros

    Love how it’s tailored to Phone Repair shop. Easy to set up and very competitively priced. Online chat has been a massive help when I’ve needed it.

    Cons

    There were a few tasks I would have liked to edit, but have got used to the setup - it doesn’t bother me

    Alternatives Considered

    RepairDesk

    Reasons for Switching to Orderry

    Price and being able to edit so much. And great to start with phone repair format to make it as easy as possible.
    Showing 5 reviews of 27 Read all reviews

    Orderry FAQs

    Below are some frequently asked questions for Orderry.

    Orderry offers the following pricing plans:

    7-day free trial, no credit card required. Hobby: from $39/mo Startup: from $69/mo Business: from $99/mo Enterprise: from $199/mo

    Orderry has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    Orderry supports the following languages:

    Brazilian Portuguese, English, European Portuguese, Portuguese, Spanish

    Orderry supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Orderry integrates with the following applications:

    BulkSMS, Instagram, Messenger, Microsoft Excel, QuickBooks Online, Twilio, Viber, WhatsApp, Xero, Zadarma, Zapier

    Orderry offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat

    Related categories

    See all software categories found for Orderry.