---
description: Detailed reviews on Claritysoft CRM based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Claritysoft CRM with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Claritysoft CRM Reviews, Prices & Ratings | GetApp Canada 2026
---

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# Claritysoft CRM

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> Powerful. Intuitive. Customizable. Claritysoft CRM is designed to be easy to use without sacrificing power and functionality.
> 
> Verdict: Rated **4.5/5** by 255 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Claritysoft CRM

Claritysoft CRM offers a mobile-friendly design, affording users the flexibility to access their calendar, generate a price quote or assign an activity while on the move.&#10;&#10;Thanks to the software's offline capabilities, Claritysoft CRM users can add tasks, meetings and notes without internet connectivity. &#10;&#10;Claritysoft CRM employs role-based access control, serving to restrict access to sensitive CRM data and control the functions team members can perform.&#10;&#10;Claritysoft CRM supports Outlook, Gmail and Zapier integration, and provides powerful API functionality. &#10;&#10;Claritysoft CRM includes inbuilt email marketing templates and a drag and drop email designer, providing users with the tools to create and send professional marketing emails quickly and easily.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 255 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support Software | 4.6/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Claritysoft
- **Location**: Dublin, US
- **Founded**: 2010

## Commercial Context

- **Starting Price**: US$49.00
- **Pricing model**: Per User
- **Pricing Details**: Choose the Claritysoft CRM pack that's right for you. With 3 versions available, and the option of adding individual features as needed, you can tailor your CRM solution to your exact specifications. Get your work done without paying for functionality you don't need and won't use. &#10;Start with the already robust and comprehensive Professional Pack, or the expanded and broad Accelerator Pack, and add more features as needed. Or explode into action with the complete CRM Suite. A full arsenal of Claritysoft's all-encompassing, powerful and extensive tools, including Claritysoft's outstanding Marketing, Projects and Help Desk Modules. With Claritysoft CRM you'll find, or create the exact CRM you need. Pricing starts at $39 per user/month, billed annually.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Scheduling Software
- Assignment Management
- Automated Routing
- CRM Software
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Campaign Management Software
- Channel Management Software
- Client Management
- Collaboration Tools
- Commission Management
- Configurable Workflow
- Contact Database
- Contact Management Software

## Integrations (6 total)

- Gmail
- Google Calendar
- Microsoft 365
- Microsoft Outlook
- QuickBooks Online Advanced
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Lead Management Software](https://www.getapp.ca/directory/339/lead-management/software)

## Related Categories

- [CRM Software](https://www.getapp.ca/directory/230/crm/software)
- [Sales Force Automation Software](https://www.getapp.ca/directory/338/sales-force-automation/software)
- [Lead Management Software](https://www.getapp.ca/directory/339/lead-management/software)
- [Predictive Lead Scoring Software](https://www.getapp.ca/directory/678/predictive-lead-scoring/software)
- [Small Business CRM Software](https://www.getapp.ca/directory/4959/small-business-crm/software)

## Alternatives

1. [Salesforce Sales Cloud](https://www.getapp.ca/software/90378/salesforce) — 4.4/5 (18791 reviews)
2. [HubSpot CRM](https://www.getapp.ca/software/102533/hubspot-crm) — 4.5/5 (4470 reviews)
3. [Zoho CRM](https://www.getapp.ca/software/9908/zoho-crm) — 4.3/5 (6983 reviews)
4. [Dynamics 365](https://www.getapp.ca/software/90844/dynamics-365) — 4.4/5 (5834 reviews)
5. [Bigin by Zoho CRM](https://www.getapp.ca/software/142099/bigin-by-zoho-crm) — 4.7/5 (738 reviews)

## Reviews

### "We love Claritysoft CRM\!" — 4.0/5

> **Chastity** | *August 4, 2025* | Professional Training & Coaching | Recommendation rating: 8.0/10
> 
> **Pros**: The transition from another CRM to Claritysoft was very seamless. Very user friendly\! We love the way that the Accounts, Contacts and Opportunities modules all work together.
> 
> **Cons**: I do not like that engage does not communicate with the CRM. We would love to be able to create tasks directly from Engage for our tram based on email campaign performance.
> 
> We have had a great experience since 2022 using this CRM, it works great for our sales team\! Some of our team are not super tech savvy and everyone seems to be able to use Claritysoft successfully.

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### "Great Product\!" — 5.0/5

> **Britany** | *March 3, 2026* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: I absolutely love both the customer service and the product itself. From start to finish, the experience has been smooth, professional, and genuinely enjoyable. The team was responsive, helpful, and makes sure everything was handled quickly and correctly. On top of that, the product has exceeded expectations in both quality and performance. It’s clear that a lot of care goes into both the service and what’s being delivered. Highly impressed all around\!
> 
> **Cons**: Overall, we’ve had a positive experience, but I do wish there were more customization options available for the product. Having additional flexibility to tailor certain features, settings, or design elements to better fit our specific needs would make it even more valuable for our use case. Greater customization would allow us to align the product more closely with our workflows and preferences, and ultimately maximize its impact for our team.
> 
> It has been a great experience overall. The customer service team is truly wonderful—responsive, knowledgeable, and quick to step in whenever assistance is needed. On the rare occasion that the information isn’t readily available in the knowledgebase, they are fast to respond and ensure we get exactly what we need. It’s clear they are committed to providing timely and effective support, which makes a big difference in our overall experience.

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### "A++ to the Support Team" — 5.0/5

> **Jillian** | *June 11, 2026* | Medical Devices | Recommendation rating: 9.0/10
> 
> **Pros**: Easy to navigate, filter data, and find accounts\! Clarity Soft has a kind and excellent support team \!
> 
> **Cons**: I wish that it was easier to create metric charts for some reason I can never get the data I need from the charts
> 
> My day to day at work revolves around Clarity Soft. I could not ask for an easier platform to manage my customer base and create quotes.

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### "Good value for the money; lacking in other areas specific to our business" — 3.0/5

> **Luanne** | *March 5, 2026* | Construction | Recommendation rating: 6.0/10
> 
> **Pros**: It's a good value for the money, fairly intuitive to use and is customizable to our business. Customer support is very responsive.
> 
> **Cons**: The integration with QuickBooks was never great (but it existed) and now that integration is not longer even supported.  It's also geared towards tracking "people" as leads and Opportunities, but we track Construction Projects at Radius Track, so although we make it work in the Opportunity module with customization, it's not idea especially when it comes to reporting and KPIs. Some users find information search to be a little lackluster.  Not a huge fan of the Lead module (it duplicates existing contacts).
> 
> It's been a good experience and gets the job done, but it's not great and "loved by all". Also Engage is difficult and buggy when it comes to formatting for our Marketing campaigns.

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### "I love Claritysoft" — 5.0/5

> **Shawn** | *March 18, 2026* | Media Production | Recommendation rating: 3.0/10
> 
> **Pros**: The value is great and, when I have any issues/problems, I get IMMEDIATE assistance and they’re always professional, knowledgeable and friendly.
> 
> **Cons**: The only thing I dislike, and it’s minor, is the search query on the app. It’s a little quirky. The search fields don’t reset.
> 
> My overall experience is A+. The app for my iPhone is awesome. I have instant access in my hand at all times.

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