eWay-CRM Overview
What is eWay-CRM?
eWay-CRM is a CRM plugin for Microsoft Outlook that helps companies manage their customers, contacts, sales, projects and marketing.
It also contains apps for iOS and Android so that people can work on the go. There is also a web interface for those who prefer working from home or on Mac.
eWay-CRM allows users to import their existing data on customers and business opportunities using a built-in template which can be filled with data and uploaded by dragging-and-dropping. Details of all customers, partners, suppliers, and competitors are stored in a single database, and can be organized into custom categories, sorted and filtered based on importance, potential, relationship type, size, location, or any custom fields. Full communication histories are stored, including emails, phone calls, meetings, invoices, and documents, and are carried across when projects are created from leads. Automated reminders are synchronized with Outlook tasks, and generated for overdue payments; customer birthdays; if a customer stops ordering; and more.
Through the marketing module in eWay-CRM, users can send out targeted email campaigns to potential customers, with email templates, wildcards for message personalization, and automatic feedback tracking. The deals module enables management of individual business cases using customizable workflows and automatic task generation. Deal sources can be tracked, and users can create quotes, plan meetings, and view a range of sales statistics. A variety of standard reports are built into eWay-CRM, and users can export reports as Microsoft Word, Excel, and PDF files.
eWay-CRM Overview
Pricing
Pricing options
Premium monthly: $28 per user, per month.
Premium lifetime: $399 per user + 18% annual support fee.
A free plan is also available.
eWay-CRM Features
Media








eWay-CRM Reviews
eWay-CRM Reviews
One of the best CRM I ever used
I'm glad we're using eWay-CRM. It helps a lot and it saves time.
eWay review
It is working as we need. Mostly eWay support team are faster than us :)
MS Business Contact Manager Replacement
This has been a wonderful tool for a individual as free option.
More than pleased
I am really pleased with my e-way experience. Keep up the good Work!
Compare overall rating with alternatives
Compare with alternatives
One of the best CRM I ever used
Pros
customizable
bulk emails
project planning
reports
workflow automatization
quotations and inquiries
great customer service
Cons
none, after almost two years I'm still happy, they update frequently and are always ready to help
eWay review
It is working as we need. Mostly eWay support team are faster than us :)
Pros
Adaptability by myself - for most edits I don't need contact support
Cons
Bugs from MS Outlook are transferred to CRM
MS Business Contact Manager Replacement
This has been a wonderful tool for a individual as free option.
Pros
- plugs in directly to local outlook instance with tool bar/ribbon icon for company or contact input.
-supports parent child relationship between company's and contact's
- allows image import for profile pic.
-no custom fields with free version
Cons
- does not allow contacts in multiple company profiles with same email.
- does not encrypt data at rest.
eWay review after several months of use
Pros
I like most how eWay is flexible, customizable. Integration process in our firm was quite easy with the help of eWay experts.
Cons
I would welcome if eWay was natively ready to connect to other system in order to share data, for example inventory managed in the accounting system, or if there was better support from eWay to do this connection via API.
Also mobile APP could be improved, such as better documents management, support of another modules (Goods, etc.).
More than pleased
I am really pleased with my e-way experience. Keep up the good Work!
Pros
It’s easy, adoptable and fits all users. For us as a small company it’s in the right pricerange and has all the features we need.
We use it most for to keep track of our customers and soon to be customers towards sales and marketing tasks.
And a big shout out for the technical support!! The responsetime is quick and proffessional and always bring the right answers.
Cons
No comment really! I’m all over pleased.
Compare user recommendation rating with alternatives
Compare with alternatives
eWay-CRM Pricing
eWay-CRM Pricing
Premium monthly: $28 per user, per month.
Premium lifetime: $399 per user + 18% annual support fee.
A free plan is also available.
Premium monthly: $28 per user, per month.
Premium lifetime: $399 per user + 18% annual support fee.
A free plan is also available.
Compare value for money rating with alternatives
Compare with alternatives
eWay-CRM Features
eWay-CRM Features
Compare features rating with alternatives
Compare with alternatives
Categories
Categories
Additional information for eWay-CRM
Additional information for eWay-CRM
Key features of eWay-CRM
- Automated reminders
- Automatic notifications
- Automatic task generation
- Calendar sync
- Campaign analytics
- Communication history
- Contact management
- Custom fields
- Custom reporting
- Customer segmentation
- Customizable workflows
- Data import
- Deadline tracking
- Document templates
- Drag-and-drop interface
- Email tracking
- Lead tracking
- Offline access
- Project management
- Quotation management
- Sales analytics
- Targeted marketing campaigns
Benefits
eWay-CRM FAQs
eWay-CRM FAQs
Below are some frequently asked questions for eWay-CRM.
Q. What type of pricing plans does eWay-CRM offer?
eWay-CRM offers the following pricing plans:
Starting from: US$28.00/month
Pricing model: Free, Subscription
Free Trial: Available
Premium monthly: $28 per user, per month. Premium lifetime: $399 per user + 18% annual support fee. A free plan is also available.
Q. What are the main features of eWay-CRM?
eWay-CRM offers the following features:
- Automated reminders
- Automatic notifications
- Automatic task generation
- Calendar sync
- Campaign analytics
- Communication history
- Contact management
- Custom fields
- Custom reporting
- Customer segmentation
- Customizable workflows
- Data import
- Deadline tracking
- Document templates
- Drag-and-drop interface
- Email tracking
- Lead tracking
- Offline access
- Project management
- Quotation management
- Sales analytics
- Targeted marketing campaigns
Q. Who are the typical users of eWay-CRM?
eWay-CRM has the following typical customers:
Small Business, Large Enterprises, Non Profit, Freelancers, Mid Size Business
Q. What languages does eWay-CRM support?
eWay-CRM supports the following languages:
Czech, English, German, Norwegian, Russian
Q. What type of pricing plans does eWay-CRM offer?
eWay-CRM has the following pricing plans:
Free, Subscription
Q. Does eWay-CRM support mobile devices?
eWay-CRM supports the following devices:
Android, iPhone, iPad
Q. What other apps does eWay-CRM integrate with?
eWay-CRM integrates with the following applications:
Microsoft 365, Microsoft Outlook, Poll Everywhere, QuickBooks Online, Tableau, TeamViewer, WineDirect, Wordpress
Q. What level of support does eWay-CRM offer?
eWay-CRM offers the following support options:
FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials
I'm glad we're using eWay-CRM. It helps a lot and it saves time.