--- description: Detailed reviews on Hostaway based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Hostaway with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Hostaway Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Reservations Software](/directory/83/reservation-online-booking/software) > [Hostaway](/software/106989/hostaway) # Hostaway Canonical: https://www.getapp.ca/software/106989/hostaway Page: 1 / 66\ Next: [Next page](https://www.getapp.ca/software/106989/hostaway?page=2) > Trusted by 20,000+ property managers worldwide, Hostaway is the industry leading, AI-powered vacation rental management platform designed for professional short-term rental operators. > > Verdict: Rated **4.8/5** by 1623 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Hostaway Grow and manage bookings across major channels (Airbnb, Vrbo, Booking.com, Google) Real-time sync on availability, pricing, and calendars across all connected channels. Manage all reservations and conversations in one unified inbox. Automate 93% of repetitive guest communication with AI Replies. Increase earnings by 25%+ with Dynamic Pricing. Track performance with advanced reporting and insights. Self-serve Owner Portals and automated statements for professional, transparent owner reporting Connect your 200+ tools through powerful integrations. Create or connect your own direct booking website to cut OTA commissions Automate cleaning \& task management Industry-best mobile app for on-the-go management Support: Award winning 24/7 phone support, with help always a call away. A comprehensive Help Center for self-service. A 97%+ customer satisfaction rating. Global, multi-language team coverage for local understanding. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 1623 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Hostaway - **Location**: Helsinki, Finland - **Founded**: 2015 ## Commercial Context - **Pricing Details**: The pricing options are based on monthly or annual subscriptions. Contact Hostaway for a customized pricing plan based on the size of the business. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Czech, Danish, Dutch, English, Finnish, French, German, Greek, Italian, Portuguese, Spanish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize and 199 more ## Features - API - Access Controls/Permissions - Accounting Software - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Management - Availability Indicator - Availability Management - Billing & Invoicing - Billing Rate Management - Booking Management - Booking Notes - Built-in Accounting - CRM Software - Calendar Management - Calendar Sync - Campaign Management Software - Catering Management - Channel Analytics ## Integrations (59 total) - AIPEX - Akia - Asana - AutoRank - Autohost - BeHome247 - Beyond - Boostly - Boostly - Breezeway - ChargeAutomation - Chekin App - CloudBooks - Doinn - Duve ... and 44 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Reservations Software](https://www.getapp.ca/directory/83/reservation-online-booking/software) ## Related Categories - [Hospitality Property Management Software](https://www.getapp.ca/directory/81/hospitality-property-management/software) - [Vacation Rental Software](https://www.getapp.ca/directory/183/vacation-rental/software) - [Channel Management Software](https://www.getapp.ca/directory/738/channel-management/software) - [Hotel Management Software](https://www.getapp.ca/directory/592/hotel-management/software) - [Hotel Channel Management Software](https://www.getapp.ca/directory/1663/hotel-channel-management/software) ## Alternatives 1. [Buildium](https://www.getapp.ca/software/101749/buildium-property-management-software) — 4.5/5 (2234 reviews) 2. [ResMan](https://www.getapp.ca/software/113985/resman) — 4.6/5 (602 reviews) 3. [Innago](https://www.getapp.ca/software/2038007/innago) — 4.9/5 (533 reviews) 4. [DoorLoop](https://www.getapp.ca/software/2044823/doorloop) — 4.8/5 (715 reviews) 5. [Guesty](https://www.getapp.ca/software/112215/guesty) — 4.4/5 (485 reviews) ## Reviews ### "Glowing Review" — 5.0/5 > **Natasha** | *August 17, 2026* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: \[sensitive content hidden\] was an absolute gem to help me join Hostaway family. I am delighted at new opportunities and new friends at Hostaway. > > **Cons**: Nothin, I loved it. Nothing at all to complain about. On time, to the point, plenty of advice and ideas to look forward to. > > Very detailed, but yet easy to grasp and not tiring at all. Experience to learn from and take it to the next level. ----- ### "Great software for large portfolios across multiple platforms" — 4.0/5 > **Verified Reviewer** | *September 8, 2026* | Hospitality | Recommendation rating: 9.0/10 > > **Pros**: Hostaway is a great hub for managing reservations from multiple platforms. I like that Hostaway allows you to import and export a listing to multiple platforms and edit those listings (along with rules, amenities, etc) all within the Hostaway platform. I also like that Hostaway allows for mobile access and that the calendar syncs across listing platforms. > > **Cons**: The mobile usage of Hostaway is sometimes difficult to navigate. Some features are not available on mobile, like creating owners’ stays or clicking on a property’s links to platform-specific listings. Additionally, sometimes Hostaway does not sync correctly, and will allow for bookings to be accepted despite a calendar block. I would also love for Hostaway to adopt better mother/child listing options - for example, we have one listing where guests can rent one unit, two adjoining units, or the entire building (three separate listings). While we are able to place the individual unit under the two adjoining units, we are then unable to place the two adjoining units under the listing for the entire building. > > I use Hostaway on a daily basis to manage reservations for 100+ short term vacation rentals across VRBO, Airbnb, and more, including on our own website. I mostly use Hostaway for the calendar view, creating direct reservations, and viewing guest messages. I would highly recommend Hostaway for anyone with a large portfolio. ----- ### "Avoid Hostaway – Unfair Billing Practices and Poor Support" — 1.0/5 > **Demi** | *July 13, 2025* | Real Estate | Recommendation rating: 0.0/10 > > **Pros**: It kept our calendars in sync and did the job. Gave landlords a view of their schedule and payments and kept them updated. > > **Cons**: Avoid Hostaway – Unfair Billing Practices and Poor Support I’ve been using Hostaway for a while, but my recent experience has been incredibly disappointing. I contacted them back in April to reduce my listings from a large number down to just 5. Despite having clear written proof of this request, they failed to take action and continued charging me for the full number of listings for two additional months. Now, they’re telling me I need to pay June’s invoice (at the inflated rate) before they’ll reduce the listings—even though I made the change request months ago. To make matters worse, they’ve locked me out of my account, seemingly to force payment for services I never used. I’ve submitted a formal complaint, but at this point, I’ll be moving on to another platform. This kind of behavior—ignoring clear communications, continuing to charge unfairly, and restricting access—is completely unacceptable. AVOID AVOID AVOID. ----- ### "Going Great, So far\!" — 5.0/5 > **Ashley** | *June 4, 2026* | Hospitality | Recommendation rating: 9.0/10 > > **Pros**: What I liked most about Hostaway was the ease of use and how intuitive the platform is overall. The calendar sync has worked well across our booking channels, helping keep availability updated in one place. I also like the website booking widget, which makes it easy to accept direct bookings and display availability on our website. Overall, it has simplified managing multiple homes from a single platform. \[sensitive content hidden\] our onboarding specialist, was especially helpful throughout the process. She was patient, knowledgeable, and adapted her training style to fit how I learn. She allowed me to take the lead while she screen shared and guided me through the software, which made it much easier to understand the platform and feel confident using it. > > **Cons**: One downside was the initial onboarding and setup process. During our initial implementation, the system was not configured correctly, which caused availability to be displayed when the homes were actually unavailable. This created some confusion and booking inquiries for dates that should have been blocked. Once the issue was identified and corrected, the system worked as expected. ----- ### "positive review" — 5.0/5 > **Isabel** | *August 27, 2026* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: Hostaway has been a great solution for managing our bookings and properties in one place. We really like how it helps us organize reservations, booking channels, and guest communication, making everything much easier to manage. The platform has a lot of useful features and gives us a better overview of our daily operations. A special mention to \[sensitive content hidden\] , our Hostaway guide, who was absolutely amazing throughout the process\! She was incredibly helpful, patient, and always took the time to guide us through everything and answer all our questions. Her support made the onboarding experience much smoother and more enjoyable. > > **Cons**: As with any new system, there can be a bit of a learning curve at the beginning because there are so many features and settings to explore. Some things also take a little time to fully understand and set up exactly the way we want. However, whenever we needed help, we received great support, especially from \[sensitive content hidden\] , who was always there to guide us. > > Overall, we have had a very positive experience with Hostaway so far. The platform offers many useful tools for managing our properties and bookings, and we are excited to continue exploring everything it has to offer. The onboarding and support experience has been especially positive thanks to \[sensitive content hidden\] , who made a huge difference for us. She was friendly, patient, knowledgeable, and genuinely helpful throughout all our calls. We really appreciate the time and support she gave us\! ----- Page: 1 / 66\ Next: [Next page](https://www.getapp.ca/software/106989/hostaway?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/106989/hostaway) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data