Club Automation

Key benefits of Club Automation

Access all your membership information with a single click—from anywhere you can surf the Internet. Contact information, billing information, membership type, waivers, e-signatures, and contracts are all stored in member profiles that can be easily accessed with customized member and staff permissions.

Make sure the right messages find the right members with list building for email and SMS messaging. Create targeted communication lists based on member information like age, gender, past class registrations, purchasing history, membership type, and more. Automate confirmations, reminders, and marketing messages for easier than ever communication.

Add leads directly to your member management database as “nonmembers,” then create a custom task-based sales process to help your sales staff turn them into the loyal members they’re just waiting to be.

Instant account notifications at check-in give your team insight into a member’s class schedule updates, and special offers upon check-in. Make every week Member Appreciation Week with a custom loyalty program that identifies repeat customers and issues points based on a tailored system.

Offer members 24-7 facility access with a traditional key card or via a barcode on their mobile app. Not only does this add value to existing members, the increased flexibility could lead to more member sign-ups and more revenue for your club.

Allow members to make purchases and payments through a point-of-sale system that’s available on any Internet-enabled device. With an integrated solution, inventory and revenue are added directly to your club’s overall reporting.

Create and organize class and program scheduling in one master calendar that can be viewed and edited with custom permissions. With full class rosters tied to each scheduled event, instructors can easily mark attendance via a tablet or smartphone as participants walk in the door. Staff can also deliver updates and reminders to an entire class roster with options for email and SMS messaging.

Stop wasting time manually entering in recurring discounts and scheduling time for regular programs. With booking rules that you control, easily charge different rates based on age or add a promotional discount that’s automatically applied to qualifying members upon sign-up.

Gain countless hours back in your day and keep your numbers in the green with a tool for managing both member billing and staff payroll. Make it easier for members to pay on time, every time. With automatically emailed monthly statements, members are reminded when a payment is due. Then, they can effortlessly pay with a credit card online, through your club’s mobile app, or at your facility. At the end of a pay period, see how you did with full reports detailing declines, chargebacks, and more.

Save time and make pay day painless by automatically generating payroll based on custom rates and tracking hourly work with the Time Clock feature. When discrepancies arise, communicate directly with department leads via threaded conversations attached to payroll events.

Our interactive reporting software can tell you nearly anything you need to know. More than 75 report types give insight into every aspect of your club from operations and utilization to member dynamics and finances. Click into specific statistics for an even deeper look at the data behind your data.

Pull up the right numbers right when you need them from any device with Internet capabilities. Easily save frequently used report types and schedule them to run on regular schedule. Share your findings with easy exporting.

Make your reports as customized as the experience you provide. Use filters for age, membership type, length of membership, past class registration, and more to identify target groups for new programming. Export contacts from reports directly to an integrated communication center for email or SMS messaging.