---
description: Detailed reviews on UserReport based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare UserReport with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: UserReport Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Survey Tools](/directory/234/survey/software) > [UserReport](/software/106825/userreport)

# UserReport

Canonical: https://www.getapp.ca/software/106825/userreport

> UserReport is an online survey \&amp; feedback management platform with which enterprises can collect visitor data \&amp; gather ideas for website improvements easily
> 
> Verdict: Rated **4.5/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of UserReport

UserReport employs social click map functionality, allowing users to see clearly how click patterns differ between different demographics. &#10;&#10;UserReport includes a Feedback inbox, providing users with the tools to filter, comment and delete website visitor ideas effectively. &#10;&#10;UserReport is accessible on all desktop, tablet and mobile devices, enabling users to compare satisfaction factors such as design, navigation or content conveniently across different devices. &#10;&#10;UserReport supports Google Analytics integration, serving to enhance the analysis of collected survey data. &#10;&#10;UserReport facilitates intuitive reporting technology, helping users to gain actionable insight into visitor demographics and satisfaction level.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 2 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support Software | 4.5/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: AudienceProject

## Commercial Context

- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: UserReport and its current features are free.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian
- **Available Countries**: Australia, Brazil, Canada, China, Denmark, Germany, Japan, Mexico, United Kingdom, United States

## Features

- Activity Dashboard
- Commenting/Notes
- Complaint Monitoring
- Customizable Branding
- Customizable Questions
- Data Import/Export
- Feedback Management
- Multi-Language
- Reporting & Statistics
- Reporting/Analytics
- Survey/Poll Management
- Surveys & Feedback
- Third-Party Integrations
- Trend Analysis
- Widgets

## Integrations (1 total)

- Google Analytics 360

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Chat

## Category

- [Survey Tools](https://www.getapp.ca/directory/234/survey/software)

## Related Categories

- [Survey Tools](https://www.getapp.ca/directory/234/survey/software)
- [Review Management Software](https://www.getapp.ca/directory/575/feedback-and-reviews-management/software)
- [Customer Satisfaction Software](https://www.getapp.ca/directory/1029/customer-satisfaction/software)

## Alternatives

1. [GiveMe5.ai](https://www.getapp.ca/software/182703/grab-your-reviews) — 4.7/5 (86 reviews)
2. [GatherUp](https://www.getapp.ca/software/2052443/gatherup-1) — 4.6/5 (41 reviews)
3. [Trustpilot](https://www.getapp.ca/software/113149/trustpilot) — 4.5/5 (1202 reviews)
4. [Birdeye](https://www.getapp.ca/software/112535/birdeye) — 4.7/5 (702 reviews)
5. [Shopper Approved](https://www.getapp.ca/software/100805/shopper-approved) — 4.9/5 (131 reviews)

## Reviews

### "Survey and Feedback Tool" — 4.0/5

> **Verified Reviewer** | *February 24, 2020* | Information Technology & Services | Recommendation rating: 8.0/10
> 
> **Pros**: 1. Can be easily integrated with websites to collect customer feedback.&#10;2.Free Signup to understand and see the fitment for projects.&#10;3. Standard Questions are available, users can of course add more as per need.
> 
> **Cons**: Not much cons, overall easy to use but most suited for bigger high traffic websites.

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### "Must have tool for getting user feedback" — 5.0/5

> **Joshua** | *March 22, 2021* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: I really like UserReports embeddable feedback widget, I had considered making my own tool which allows users to file bug reports and submit ideas but UserReport ticked all the boxes for what I needed. Users can easily add ideas and I can communicate with them with my thoughts.
> 
> **Cons**: Over the few years I've been using UserReport, i've found nothing that I don't like about the software. It fits all my needs.
> 
> My experience has been really positive and integrating it into my site was super easy.

## Links

- [View on GetApp](https://www.getapp.ca/software/106825/userreport)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/marketing-software/a/userreport/> |
| en-AE | <https://www.getapp.ae/software/106825/userreport> |
| en-AU | <https://www.getapp.com.au/software/106825/userreport> |
| en-CA | <https://www.getapp.ca/software/106825/userreport> |
| en-GB | <https://www.getapp.co.uk/software/106825/userreport> |
| en-IE | <https://www.getapp.ie/software/106825/userreport> |
| en-NZ | <https://www.getapp.co.nz/software/106825/userreport> |
| en-SG | <https://www.getapp.sg/software/106825/userreport> |
| en-ZA | <https://www.getapp.za.com/software/106825/userreport> |

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