About iGMS

iGMS is a vacation rental software that helps hosts to effectively handle day-to-day short-term rental management tasks. The software enables users to operate all Airbnb, Booking.com, HomeAway & Vrbo accounts via a single interface, with access to the same advanced functionality through the mobile app. Benefit from automated guest messaging and reviews, templates, tools for team & tasks management, an advanced channel manager, financial reporting, a direct booking management toolkit, payment processing, and more.

A free 14-day trial is available (no credit card required).

iGMS FEATURES:
- Channel manager
- Automated guest messaging
- Management of multiple accounts
- Multi-calendar
- Team management
- Automated guest reviews
- Financial reporting
- Cleaning & task management
- In-app and email notification
- Key exchange management
- Payment processing
- Direct booking management
- Mobile apps (iOS & Android)

iGMS’s powerful automation tools effectively streamline the hosting process, giving you the time and space you need to grow your business. Try vacation rental software that will transform your short-term rental business.

Contact us if you have any questions or would like to schedule a demo: [email protected]
https://www.igms.com

Pricing starting from:

US$1.00/month

  • Free Trial
  • Per Feature

Key benefits of iGMS

  • iGMS automates the majority of your daily vacation rental management tasks. This means you can grow your business without increasing your headcount.

  • iGMS helps to increase guest satisfaction by ensuring a prompt and effective response to inquiries through automation and scheduled 'trigger' messages.

  • The automated guest reviews feature facilitates leaving reviews and getting feedback from your guests.

  • iGMS enables users to connect multiple accounts from different OTAs, eliminating the need to constantly login and logout.

  • Our software is seamlessly integrated with major OTAs meaning you can synchronize availability and avoid double-bookings.

  • iGMS users are able to process online payments and upsell to guests from Booking.com and those who make direct bookings.

  • With iGMS’ smart reports, hosts can easily create simple and compelling short-term rental management reports in no time.

  • Devices

    Business size

    S M L

    Markets

    Australia, Canada, United Kingdom, Japan, New Zealand, United States

    Supported Languages

    English, Italian, Japanese, Spanish

    Pricing starting from:

    US$1.00/month

    • Free Trial
    • Per Feature

    Images

    A single inbox to communicate with guests from a variety of accounts
    Give access to staff to be able to see their duties for each booking and coordinate their activities
    View 9 more
    iGMS screenshot: iGMS screenshot: A single inbox to communicate with guests from a variety of accounts iGMS screenshot: iGMS screenshot: iGMS screenshot: iGMS screenshot: iGMS screenshot: iGMS screenshot: Give access to staff to be able to see their duties for each booking and coordinate their activities

    Features

    Total features of iGMS: 61

    • API
    • Access Controls/Permissions
    • Alerts/Notifications
    • Automated Scheduling
    • Availability Management
    • Booking Management
    • CRM Software
    • Calendar Management
    • Channel Analytics
    • Channel Management Software
    • Chat/Messaging
    • Client Portal
    • Commission Management
    • Contact Database
    • Contact Management Software
    • Credit Card Processing
    • Customer Database
    • Customer Experience Management
    • Customizable Templates
    • Data Import/Export
    • Data Synchronization
    • Discount Management
    • Dynamic Pricing
    • Email Templates
    • Employee Management
    • For Vacation Rentals
    • Guest Communications
    • Guest Experience Management
    • Housekeeping Management
    • Inventory Control Software
    • Invoice Management
    • Lead Management Software
    • Live Chat Software
    • Maintenance Scheduling
    • Multi-Channel Management
    • Online Booking
    • Order Management Software
    • Owner Statements
    • Partner Management
    • Payment Processing Software
    • Performance Metrics
    • Price / Margin Management
    • Ratings / Reviews
    • Real Time Analytics
    • Real Time Data
    • Real Time Notifications
    • Real-time Updates
    • Reporting & Statistics
    • Reservations Management
    • Room Booking
    • Task Management Software
    • Task Scheduling
    • Template Management
    • Third Party Integrations
    • Travel Management Software
    • Vendor Management Software
    • Video Support
    • Website Integration
    • WordPress Integration
    • Work Order Management
    • iCalendar Support

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    Reviews

    Overall rating

    4.6 /5
    (186)
    Value for Money
    4.6/5
    Features
    4.4/5
    Ease of Use
    4.5/5
    Customer Support Software
    4.6/5

    Already have iGMS?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 186
    Pat L.
    Overall rating
    • Industry: Real Estate
    • Company size: 2-10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Great Features & Value

    Reviewed on 2020-03-28

    I had completely outsourced the management of by vacation rental to a national firm, but the...

    I had completely outsourced the management of by vacation rental to a national firm, but the results were horrible. iGMS helped me grow by over 50% AND add 3 new units with LESS effort than I had put in before I went with the national firm.

    Pros

    Simple integration to both AirBNB & VRBO, templatized & ad hoc guest communication, and seamless notification to our cleaner.

    Cons

    When I started with iGMS, it was AirGMS and only for AirBNB. They quickly added VRBO, so my 2 primary channels were covered. I'm looking forward to the direct booking and Booking.com features coming later in 2020.

    Response from iGMS

    Hello Pat,

    Thank you for the time you took to review your experience with us in such detail. We really appreciate that. It is a great honor to hear that your business has grown bigger with us and that our onboarding, Unified Inbox and cleaning management tools have been of significant aid to you. As for the pricing, we are always glad to offer any help possible to support member of hosting community. And just remind you that Booking.com along with the direct booking engine are on their way to be released in Q2-3 2020. Looking forward to hearing from you!

    Best,
    iGMS Team

    Kent A.
    Overall rating
    • Industry: Hospitality
    • Company size: 2-10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 7.0 /10

    From 20 to 2 hours

    Reviewed on 2020-02-26

    My overall experience with IGMS has been great! Very simple to apply to my current business, they...

    My overall experience with IGMS has been great! Very simple to apply to my current business, they seem like a company that really wants to earn my repeat business and is actually interested in how they can improve their software to make it easier for the clients.

    Pros

    The scheduled messaging is by far my favorite feature of IGMS. I was able to utilize the free trial service until I decided to grow my marketing efforts into Homeaway. Once adding HA, communication quickly became overwhelming. The anxiety was relieved after registering as a Pro user.

    Before IGMS, I was spending no less than about 15-20hrs just in communication alone. Granted I was able to do this from my phone, but still very inconvenient to say the least. I now have 8 scheduled messages that go out for every guest that books. With between 20 - 30 guests per month thats around 240 messages/month at all times of the day and night. These are automatically sent, at designated times, without ever forgetting to send a crucial message.

    In addition, I no longer have to schedule or contact my cleaners when I receive a booking. They are automatically notified! The ability to add instructions and timing is another huge time saver. And that's really what its all about... reducing time spent managing so I am free to live my life, not be a slave to it.

    Cons

    Pricing tools are the next features that can be added to save the most time. I was really hoping IGMS would have similar pricing tools to airbnb that could be pushed to other pages, but no such luck. I've been hearing it's in the works, but it can't come soon enough!

    Response from iGMS

    Hello Kent,

    Thank you for taking the time and sharing such detailed feedback. We are filled with joy knowing that our Unified Inbox and Cleaning Tasks management features became a game-changer for your business. As for the Pricing Management Toolkit, it is planned to go live after integration with Booking.com (around Q2 2020). Our product team is constantly working to speed up the release. Stay tuned with us because we have lot's of exciting news to share this year!

    Regards,
    iGMS Team

    Adrienne F.
    Overall rating
    • Industry: Hospitality
    • Company size: Self Employed
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 8.0 /10

    Fantastic customer service

    Reviewed on 2021-04-27

    Overall it has been a great experience because of the Customer support. That has been top notch.

    Overall it has been a great experience because of the Customer support. That has been top notch.

    Pros

    So far I find the software pretty easy to use and the customer support is AMAZING! Any questions I have get answered almost immediately and I feel like they listen to the things I want/need! The messaging system has worked very well for me and I love that I can take direct bookings if I need too!

    Cons

    I was using smartbnb before and IGMS is slightly behind in a few areas and not as user friendly when you first get started. I don’t love the calendar view on my phone.

    Response from iGMS

    Dear Adrienne,
    We are beyond happy to have received your feedback on managing your properties with iGMS. We assure you all of our team constantly works to have the functionality and overall experience using iGMS as much efficient as possible. With regards to the interface and mobile app points, we would be glad to hear more details on this via Live Chat or [email protected] to find a solution for the issues you have experienced.

    Best,
    iGMS Team

    Saad M.
    Overall rating
    • Industry: Hospitality
    • Company size: 11-50 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 7.0 /10

    AIrGMS for Multiple property owners/property managers

    Reviewed on 2018-09-18

    Pros

    Message Automation
    Templated messages easily available for specific property
    one inbox for all your properties
    All your reports under one umbrella
    Cleaning and Maint. Staff management and assignment
    reporting on each staff members assignment.
    Multi- property/Airbnb Accounts calendar view in one place
    Task management
    Summary of check-in/out for multiple days and properties in one place.

    Cons

    Only works with Airbnb
    Toooooo many updates come through to Production system in use and there is no set update schedule or timming which causes huge issues, you might be in the middle of some important task and application update will get pushed, extremely annoying and frequency is one that I have never seen before even in underdevelopment apps.
    sometimes there is a Delay in processing and it slows down

    Response from AirGMS

    Dear Saad,

    We are definitely grateful for pointing out our main features, as we put so much efforts to create them! As for 3rd platforms integration, we have introduced HomeAway/VRBO integration (Beta version). You can integrate your other non-Airbnb calendars and tasks via the iCal calendar. Feel free to address support via Live chat anytime with any question.

    Best,
    AirGMS Team

    William H.
    Overall rating
    • Industry: Hospitality
    • Company size: Self Employed
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 8.0 /10

    Great Product if you know how to navigate Channel Managers

    Reviewed on 2021-04-16

    its good and saves time.

    its good and saves time.

    Pros

    I like the automations of email responses. Saves hours.

    Cons

    I like least is the small bugs it has that are not fixable. I did all corrections that were showing errors upon launch.

    Response from iGMS

    Dear William,
    Thank you for taking the time and reviewing your experience with us. We are delighted to have you among our customers - our team is working day'n'nite to skyrocket your business results while saving tons of resourses. iGMS PROtrack toolkit is one of those innovations https://www.igms.com/guest-communication-productivity-tracking/. If you have any questions, feel free to reach out via Live Chat or [email protected] We will be glad to be of help.

    Best,
    iGMS Team

    Showing 5 reviews of 186 Read all reviews

    iGMS FAQs

    Below are some frequently asked questions for iGMS.

    iGMS offers the following pricing plans:

    • Starting from: US$1.00/month
    • Pricing model: Per Feature
    • Free Trial: Available

    We do not have any information about iGMS features

    iGMS has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

    iGMS supports the following languages:

    English, Italian, Japanese, Spanish

    iGMS supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    iGMS integrates with the following applications:

    DPGO, EveryDoor, PriceLabs, Stripe

    iGMS offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base Software, 24/7 (Live rep), Chat

    Related categories

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