About TenantCloud
TenantCloud is a rental property accounting and management software that provides Landlords, Tenants and ServicePros with personal portals to manage online rent collection, communication, and maintenance requests. As a multitasking system, TenantCloud includes rental accounting, advertising and invoicing capabilities in addition to tenant screening and application status tracking functionality.
From the landlord portal, users can access basic accounting information, perform background checks on potential tenants, and schedule service reminders. Landlords can also create websites to list and market their properties, post vacant rentals to various listing websites through ILS (Internet Listing Service) syndication, and capture rental agreement signatures with e-signature technology. With online payments, TenantCloud enables users to accept rent securely online.
TenantCloud equips users with a separate portal for tenants. From the tenant portal, users can complete online rental applications, make rental payments, and submit visual maintenance requests. Using tenant match technology, TenantCloud serves to suggest relevant property listings to prospective tenants. Since TenantCloud tracks and manages rental activity, tenants have access to a complete record of all of their rental activity including rental agreements, receipts and move in/out photos.
TenantCloud enables users to create a ServicePro profile designed to help users advertise their business or services and find new customers. Through the ServicePro profile, TenantCloud allows users to receive new job opportunities, manage orders and send quotes.
Pricing starting from:
US$12.00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to TenantCloud
Key benefits of TenantCloud
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Markets
United States
Supported Languages
English
Pricing starting from:
US$12.00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to TenantCloud
Images
Features
Total features of TenantCloud: 65
Alternatives
Buildium
AppFolio Property Manager
Avail
Zillow Rental Manager
Reviews
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Write a Review!- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Perfect for Small Landlords!
Reviewed on 2018-07-26
It saved me a ton of time.
It saved me a ton of time.
Pros
I could not have made it through my first year of managing my 4 properties without this. This is the 3rd year of using this soft and I'm loving it. They are continually improving the app. I am very pleased with the use of this program and my tenants love the convenience of paying their rent online. And maintenance requests are like a game. So easy, that even my elder tenants use it.
Cons
Well, they don't have a phone support, but once you figure out how to use support tickets you get used to it.
Response from TenantCloud
Thank you for a great feedback! We really appreciate your kind words.
- Industry: Real Estate
- Company size: 2-10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Makes managing tenants a little easier
Reviewed on 2020-07-09
Tenant Cloud keeps things simple. This is what I want. There are some extremnely robust solutions...
Tenant Cloud keeps things simple. This is what I want. There are some extremnely robust solutions that offer similar offering...but too much...is sometimes overwhelming. This suits my needs just fine. There are minor issues that could use some work however I feel like Tenant Cloud will likely get better as time goes on and for now I'm happy to go along for the ride! I think they have all the nuts and bolts for the most part and the price is reasonable. I would recommend people to give it a try.
Pros
Tenant Cloud helps with automation naturally. If I can use software that takes manually entries out of the equation...I'm a fan. This software does that nicely. Tenants can view and digitally sign their lease, view charges, pay rent, communicate through platform if they like. Oh and it generates reports. What else do you really need? The interface is rather simple...easy to work with and graphically pleasing. It's rather intuitive. Doesn't take long to become comfortable. It's a nice product offering that solves my problems.
Cons
There are small details that can be frustrating but overlooked. When drafting my boilerplate lease...the format comes out slight wrong every time. The software creates a bunch of space between words or sentences. It appears random but I just edit it every time I create a lease...to clean it up and look proper. Setting up the lease could use a few tweaks. Tenant can not see a list of charges until AFTER the lease is signed. I'd like for them to see the charges at the time the lease is signed. It helps Tenant visually see what they are paying for at time of signing.
Response from TenantCloud
We are very grateful for your kind words. Thanks a lot for such a positive feedback.
- Industry: Marketing & Advertising
- Company size: 51-200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 3.0 /10
Functional, but ultimately not a good fit
Reviewed on 2022-08-23
Pros
The layout is okay, it made it enjoyable to use. The accounting and lease options were hard to use though.
Cons
The app had issues, I had to keep signing in over and over. Resolving issues with customer services took ages
Response from TenantCloud
Jeffrey,
We're sorry to hear about your experience using TenantCloud. It's truly important for us to know how we can improve. That's why our team is always open to any feedback! We appreciate your thoughts.
- Industry: Real Estate
- Company size: 2-10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 2.0 /10
Some nice features but falls short for full scale property management.
Reviewed on 2022-09-08
This software helped us until we were able to implement a product that was a better fit for us.
This software helped us until we were able to implement a product that was a better fit for us.
Pros
1. Didn't required a minimum number of properties.
2. Was able to use quickly.
3. Customer service was good as I recall.
Cons
It just fell short on the features that were available on other products.
Reasons for Choosing TenantCloud
Night and day difference in the capabilities of the software.Switched From
AppFolio Property ManagerReasons for Switching to TenantCloud
Ease of start up.Response from TenantCloud
Thank you for your feedback. We work hard to offer cool and helpful features for our customers. We will be happy to receive your suggestions on how we can improve, so please feel free to submit a ticket with your ideas regarding features we may implement in future updates. Thank you in advance!
- Industry: Real Estate
- Company size: 2-10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Great overall for now
Reviewed on 2022-07-06
So far I'm still transfering data and find it quite easy to do. I can give you more feedback in a...
So far I'm still transfering data and find it quite easy to do. I can give you more feedback in a few months when I start to actually use it with my tenants.
Pros
It is quite easy to use and have all what I want in property managing.
Cons
I wish you can have it more international user friendly by giving options to add/remove options. For example, I try to add equipment that are commonly provided in my country but then it's not available in the dropdown options so I have to compile them all in other.
Alternatives Considered
BuildiumReasons for Switching to TenantCloud
I got stood up by their sales agent too many times that I cannot imagine how it'll be if I have problem in the future if they can't even keep their schedule to sell their product to me. Plus, TenantCloud have the $0 subscription that got me hooked (great marketing strategy!)Response from TenantCloud
We appreciate your feedback! Thank you.
TenantCloud FAQs
Below are some frequently asked questions for TenantCloud.Q. What type of pricing plans does TenantCloud offer?
TenantCloud offers the following pricing plans:
- Starting from: US$12.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
Free - $0/mo Starter - $12/mo Growth - $40/m Business - Custom Pricing - please contact Tenant Cloud for pricing information. TenantCloud is a solution for landlords, tenants, and professionals with the opportunity to upgrade.
Q. Who are the typical users of TenantCloud?
TenantCloud has the following typical customers:
2-10, 11-50, 51-200, 201-500
Q. What languages does TenantCloud support?
TenantCloud supports the following languages:
English
Q. Does TenantCloud support mobile devices?
TenantCloud supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does TenantCloud integrate with?
TenantCloud integrates with the following applications:
Google Calendar, Google Maps, QuickBooks, Stripe
Q. What level of support does TenantCloud offer?
TenantCloud offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat
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