About TenantCloud

TenantCloud is a rental property accounting and management software that provides Landlords, Tenants and ServicePros with personal portals to manage online rent collection, communication, and maintenance requests. As a multitasking system, TenantCloud includes rental accounting, advertising and invoicing capabilities in addition to tenant screening and application status tracking functionality.

From the landlord portal, users can access basic accounting information, perform background checks on potential tenants, and schedule service reminders. Landlords can also create websites to list and market their properties, post vacant rentals to various listing websites through ILS (Internet Listing Service) syndication, and capture rental agreement signatures with e-signature technology. With online payments, TenantCloud enables users to accept rent securely online.

TenantCloud equips users with a separate portal for tenants. From the tenant portal, users can complete online rental applications, make rental payments, and submit visual maintenance requests. Using tenant match technology, TenantCloud serves to suggest relevant property listings to prospective tenants. Since TenantCloud tracks and manages rental activity, tenants have access to a complete record of all of their rental activity including rental agreements, receipts and move in/out photos.

TenantCloud enables users to create a ServicePro profile designed to help users advertise their business or services and find new customers. Through the ServicePro profile, TenantCloud allows users to receive new job opportunities, manage orders and send quotes.

Pricing starting from:

US$12.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of TenantCloud

  • TenantCloud is available as a native mobile app on iOS and Android platforms, allowing users to manage rental properties, payments, and communication on the move.

  • TenantCloud enables users to manage rent collection online.

  • With daily data backups and 256-bit encryption, TenantCloud ensures that all user data is stored and managed securely.

  • TenantCloud offers on-demand reporting, granting users insight into relevant financial and rental data.

  • Users can advertise their rental properties on various listing websites such as Zillow, Trulia, HotPads, and more through ILS (Internet Listing Service) syndication.
  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premise

    Markets

    United States

    Supported Languages

    English

    Pricing starting from:

    US$12.00/month

    • Free Version
    • Free Trial
    • Subscription

    Images

    TenantCloud Software - Screen Tenants
    TenantCloud Software - List Properties
    TenantCloud Software - Receive Rent Online
    TenantCloud Software - Run Accounting
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    TenantCloud video
    TenantCloud video
    TenantCloud Software - Screen Tenants
    TenantCloud Software - List Properties
    TenantCloud Software - Receive Rent Online
    TenantCloud Software - Run Accounting

    Features

    Total features of TenantCloud: 65

    • ACH Payment Processing
    • Accounting Integration
    • Accounting Software
    • Activity Dashboard
    • Activity Tracking
    • Ad hoc Reporting
    • Alerts/Notifications
    • Background Screening
    • Billing & Invoicing
    • Calendar Management
    • Client Portal
    • Commercial Property Management Software
    • Communication Management
    • Contact Database
    • Contact Management Software
    • Credit Card Processing
    • Credit Check
    • Customer Database
    • Customizable Reports
    • Customizable Templates
    • Data Import/Export
    • Document Management Software
    • Document Storage
    • Electronic Payments
    • Expense Tracking
    • Faculty/Staff Management
    • Financial Management Software
    • Financial Reporting Software
    • Insurance Management
    • Invoice Management
    • Late Fee Calculation
    • Lead Management Software
    • Lease Management Software
    • Lease Tracking
    • Maintenance Management Software
    • Maintenance Scheduling
    • Mobile Access
    • Online Payments
    • Owner Portal
    • Payment Processing Software
    • Portfolio Management
    • Property Database
    • Real Time Notifications
    • Recurring/Subscription Billing
    • Reminders
    • Rent Tracking
    • Rental Property Management Software
    • Reporting & Statistics
    • Residential Leases
    • Residential Properties
    • Self Service Portal
    • Summary Reports
    • Task Management Software
    • Tax Management Software
    • Template Management
    • Tenant Portal
    • Tenant Tracking
    • Third Party Integrations
    • Transaction History
    • Transaction Monitoring
    • User Management
    • Vacancy Management
    • Vendor Management Software
    • Website Management
    • Work Order Management

    Alternatives

    Buildium

    4.5
    #1 Alternative to TenantCloud
    Web-based system that streamlines processes for property managers of rental properties, condos, and homeowners...

    AppFolio Property Manager

    4.6
    #2 Alternative to TenantCloud
    AppFolio supports modern residential, commercial, student housing, and HOA property managers with online portals and...

    Avail

    4.6
    #3 Alternative to TenantCloud
    Avail is a rental property management system for landlords which offers tools for finding tenants, advertising property...

    Zillow Rental Manager

    4.4
    #4 Alternative to TenantCloud
    Zillow Rental Manager is a property management software designed to help businesses in the real estate industry screen...

    Reviews

    Overall rating

    4.1 /5
    (209)
    Value for Money
    4.1/5
    Features
    3.9/5
    Ease of Use
    3.9/5
    Customer Support Software
    3.8/5

    Already have TenantCloud?

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    Showing 5 reviews of 209
    Verified Reviewer
    Overall rating
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Perfect for Small Landlords!

    Reviewed on 2018-07-26

    It saved me a ton of time.

    It saved me a ton of time.

    Pros

    I could not have made it through my first year of managing my 4 properties without this. This is the 3rd year of using this soft and I'm loving it. They are continually improving the app. I am very pleased with the use of this program and my tenants love the convenience of paying their rent online. And maintenance requests are like a game. So easy, that even my elder tenants use it.

    Cons

    Well, they don't have a phone support, but once you figure out how to use support tickets you get used to it.

    Response from TenantCloud

    Thank you for a great feedback! We really appreciate your kind words.

    Ryan
    Overall rating
    • Industry: Real Estate
    • Company size: 2-10 Employees
    • Used Weekly for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 8.0 /10

    Makes managing tenants a little easier

    Reviewed on 2020-07-09

    Tenant Cloud keeps things simple. This is what I want. There are some extremnely robust solutions...

    Tenant Cloud keeps things simple. This is what I want. There are some extremnely robust solutions that offer similar offering...but too much...is sometimes overwhelming. This suits my needs just fine. There are minor issues that could use some work however I feel like Tenant Cloud will likely get better as time goes on and for now I'm happy to go along for the ride! I think they have all the nuts and bolts for the most part and the price is reasonable. I would recommend people to give it a try.

    Pros

    Tenant Cloud helps with automation naturally. If I can use software that takes manually entries out of the equation...I'm a fan. This software does that nicely. Tenants can view and digitally sign their lease, view charges, pay rent, communicate through platform if they like. Oh and it generates reports. What else do you really need? The interface is rather simple...easy to work with and graphically pleasing. It's rather intuitive. Doesn't take long to become comfortable. It's a nice product offering that solves my problems.

    Cons

    There are small details that can be frustrating but overlooked. When drafting my boilerplate lease...the format comes out slight wrong every time. The software creates a bunch of space between words or sentences. It appears random but I just edit it every time I create a lease...to clean it up and look proper. Setting up the lease could use a few tweaks. Tenant can not see a list of charges until AFTER the lease is signed. I'd like for them to see the charges at the time the lease is signed. It helps Tenant visually see what they are paying for at time of signing.

    Response from TenantCloud

    We are very grateful for your kind words. Thanks a lot for such a positive feedback.

    Jeffrey
    Overall rating
    • Industry: Marketing & Advertising
    • Company size: 51-200 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 3.0 /10

    Functional, but ultimately not a good fit

    Reviewed on 2022-08-23

    Pros

    The layout is okay, it made it enjoyable to use. The accounting and lease options were hard to use though.

    Cons

    The app had issues, I had to keep signing in over and over. Resolving issues with customer services took ages

    Response from TenantCloud

    Jeffrey,

    We're sorry to hear about your experience using TenantCloud. It's truly important for us to know how we can improve. That's why our team is always open to any feedback! We appreciate your thoughts.

    Douglas
    Overall rating
    • Industry: Real Estate
    • Company size: 2-10 Employees
    • Used Weekly for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Likelihood to recommend 2.0 /10

    Some nice features but falls short for full scale property management.

    Reviewed on 2022-09-08

    This software helped us until we were able to implement a product that was a better fit for us.

    This software helped us until we were able to implement a product that was a better fit for us.

    Pros

    1. Didn't required a minimum number of properties.
    2. Was able to use quickly.
    3. Customer service was good as I recall.

    Cons

    It just fell short on the features that were available on other products.

    Alternatives Considered

    Yardi Voyager and Buildium

    Reasons for Choosing TenantCloud

    Night and day difference in the capabilities of the software.

    Reasons for Switching to TenantCloud

    Ease of start up.

    Response from TenantCloud

    Thank you for your feedback. We work hard to offer cool and helpful features for our customers. We will be happy to receive your suggestions on how we can improve, so please feel free to submit a ticket with your ideas regarding features we may implement in future updates. Thank you in advance!

    Claudia
    Overall rating
    • Industry: Real Estate
    • Company size: 2-10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Great overall for now

    Reviewed on 2022-07-06

    So far I'm still transfering data and find it quite easy to do. I can give you more feedback in a...

    So far I'm still transfering data and find it quite easy to do. I can give you more feedback in a few months when I start to actually use it with my tenants.

    Pros

    It is quite easy to use and have all what I want in property managing.

    Cons

    I wish you can have it more international user friendly by giving options to add/remove options. For example, I try to add equipment that are commonly provided in my country but then it's not available in the dropdown options so I have to compile them all in other.

    Alternatives Considered

    Buildium

    Reasons for Switching to TenantCloud

    I got stood up by their sales agent too many times that I cannot imagine how it'll be if I have problem in the future if they can't even keep their schedule to sell their product to me. Plus, TenantCloud have the $0 subscription that got me hooked (great marketing strategy!)

    Response from TenantCloud

    We appreciate your feedback! Thank you.

    Showing 5 reviews of 209 Read all reviews

    TenantCloud FAQs

    Below are some frequently asked questions for TenantCloud.

    TenantCloud offers the following pricing plans:

    • Starting from: US$12.00/month
    • Pricing model: Free Version, Subscription
    • Free Trial: Available

    Free - $0/mo Starter - $12/mo Growth - $40/m Business - Custom Pricing - please contact Tenant Cloud for pricing information. TenantCloud is a solution for landlords, tenants, and professionals with the opportunity to upgrade.

    TenantCloud has the following typical customers:

    2-10, 11-50, 51-200, 201-500

    TenantCloud supports the following languages:

    English

    TenantCloud supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    TenantCloud integrates with the following applications:

    Google Calendar, Google Maps, QuickBooks, Stripe

    TenantCloud offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat

    Related categories

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