--- description: Detailed reviews on Squaretalk based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Squaretalk with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Squaretalk Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Cloud PBX Software](/directory/1101/cloud-pbx/software) > [Squaretalk](/software/106691/squaretalk-matrix) # Squaretalk Canonical: https://www.getapp.ca/software/106691/squaretalk-matrix Page: 1 / 5\ Next: [Next page](https://www.getapp.ca/software/106691/squaretalk-matrix?page=2) > Squaretalk is a powerful and versatile communications platform providing Cloud PBX with automations and integrations made simple. So simple, you'll have time for the other parts of your business. Leverage CTI with Zoho, Salesforce, or other popular CRMs with our native integrations or custom API. > > Verdict: Rated **4.9/5** by 101 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Squaretalk Accelerated Lead Engagement: Connect with prospects and clients instantly with automated dialing, smart routing, and multi-channel communication. Streamlined Sales Workflows: Automate repetitive tasks, integrate with your CRM, and keep your pipeline organized—so your team can focus more on building relationships, and less on manual work. Optimized Performance: Leverage AI insights into client communication, call outcomes, and agent performance to refine your strategy and drive better results. Increased Contact Rates: Reach more leads with Squaretalk’s predictive dialer and local numbers in 150+ countries. Filter busy signals and voicemails to optimize performance and close more prospects in less time. Personalized Interactions: Turn every conversation into a tailored customer experience with real-time CRM access and personalized recommendations. Effortless Scalability: Easily onboard new team members, monitor performance in real-time, and expand into new markets with a cloud-based, global-ready communications platform. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 101 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support Software | 4.9/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Squaretalk - **Founded**: 2008 ## Commercial Context - **Starting Price**: US$25.00 - **Pricing model**: Per User - **Pricing Details**: Squaretalk's Contact Center plans include: - Core tier for $25/user/month for a minimum of 5 users; - Connect tier for $40/user/month - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) - **Supported Languages**: Arabic, English, French, German, Hebrew, Italian, Spanish - **Available Countries**: Albania, Algeria, Andorra, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Bhutan, Bosnia and Herzegovina, Brazil, Bulgaria, Cambodia, Canada, China, Croatia, Cyprus and 79 more ## Features - 2-Way Messaging - AI/Machine Learning - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Agent Interface - Answering Machine Detection - Auto-Dialer - Automated Attendant - Automated Responses - Automated Routing - Automatic Call Distribution - Automatic Outbound Dialer - Blended Call Center - Business Process Automation - Calendar Management - Call Center Management - Call Conferencing - Call Disposition ## Integrations (16 total) - Bitrix24 - Dropbox Business - Dynamics 365 - Freshdesk - Google Drive - Highrise - HubSpot CRM - Pipedrive - Salesforce Sales Cloud - SugarCRM - Vtiger CRM - WhatsApp - WordPress - Zendesk Suite - Zoho CRM ... and 1 more integrations ## Support Options - Email/Help Desk - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Cloud PBX Software](https://www.getapp.ca/directory/1101/cloud-pbx/software) ## Related Categories - [Contact Centre Quality Assurance Software](https://www.getapp.ca/directory/3834/contact-center-quality-assurance/software) - [Call Centre Software](https://www.getapp.ca/directory/275/call-center/software) - [Telephony Software](https://www.getapp.ca/directory/294/telephony/software) - [Predictive Dialer Software](https://www.getapp.ca/directory/849/predictive-dialer/software) - [AI Sales Assistant Software](https://www.getapp.ca/directory/3872/ai-sales-assistant/software) ## Alternatives 1. [Ringover](https://www.getapp.ca/software/117547/ringover) — 4.7/5 (859 reviews) 2. [Convoso](https://www.getapp.ca/software/8280/cloud-predictive-dialer) — 4.5/5 (386 reviews) 3. [DialedIn CCaaS](https://www.getapp.ca/software/104279/chasedata) — 4.8/5 (315 reviews) 4. [LiveAgent](https://www.getapp.ca/software/91301/liveagent) — 4.7/5 (1754 reviews) 5. [Nextiva](https://www.getapp.ca/software/91289/nextiva) — 4.6/5 (914 reviews) ## Reviews ### "Perfect tool for my use case" — 5.0/5 > **Ophelie** | *April 17, 2024* | Construction | Recommendation rating: 9.0/10 > > **Pros**: Squaretalk has improved our sales and can honestly say it has transformed our communication strategy. Communication with our clients is the top priority and the ability to stay connected with them has been crucial for the development of our company. The Matrix has doubled the calling speed of our agents and double the conversion of leads on a monthly basis. It is also very valuable that our clients can call us back on the same numbers. Accepting inbound from the region we are calling is very rare to find on the market. Highly recommended for businesses seeking reliable and efficient communication solution. > > **Cons**: Honestly, we don't need all the campaign setup options and it's sometimes confusing to go through all of them. ----- ### "Seamless Global Engagement" — 5.0/5 > **Verified Reviewer** | *December 25, 2024* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: I'm impressed by Squaretalk's continuous innovation, even implementing a customized feature we requested to optimize workforce planning. > > **Cons**: Honestly, I have no major gripes after 2+ years of using Squaretalk. > > By eliminating traditional telephony challenges around stability, sound clarity, and accessibility across borders, Squaretalk enabled us to create consistent customer experiences regardless of market. ----- ### "Not Bad at all" — 4.0/5 > **Didier** | *November 15, 2016* | Recommendation rating: 7.0/10 > > **Pros**: It is easy to use > > **Cons**: Nothing specially > > We been experiencing Innitel since more than 6 month and it seems to work correctly, no problem with it. ----- ### "Great for scaling up sales" — 5.0/5 > **Verified Reviewer** | *June 10, 2024* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: Squaretalk has significantly boosted our sales operations. Their autodialer has tripled our calling capacity and allowed us to reach more leads in less time. The reporting and analytics features privide valuable insights into call performance and help us to optimize our strategies. The customer support is top-notch, they are always quick to respond and resolve any issues we have. > > **Cons**: The only downsite we're encountered is the occasional lag in the reporting dashboard. It would also be great to have more real-time updates. > > We use Squaretalk for both inbound and outbound calls, so customers can call our business for sales inquiries and facilitate our cold calling efforts. The plateform syncs with our CRM database, giving us a comprehensive view of all relevant interactions. Overall, Squaretalk has been a indispensable tool for our sales team. ----- ### "A Game Changer\!" — 5.0/5 > **George** | *August 30, 2023* | Financial Services Software | Recommendation rating: 10.0/10 > > **Pros**: Having worked with Squaretalk for over a year, I can confidently vouch for their exceptional VoIP service. The team, led by\[sensitive content hidden\], provides unparalleled support, promptly addressing any needs that arise. Highly recommend for seamless communication and dedicated assistance\! > > **Cons**: I can confidently state that there are no downsides to their exceptional VoIP service. The reliability, performance, and support have consistently exceeded expectations. Squaretalk sets the bar high in every aspect. ----- Page: 1 / 5\ Next: [Next page](https://www.getapp.ca/software/106691/squaretalk-matrix?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/106691/squaretalk-matrix) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data