About Onfleet

Onfleet is a last-mile delivery management SaaS platform suitable for large enterprise businesses as well as SMBs.

Onfleet's software includes intuitive driver apps for iOS and Android devices, robust proof-of-delivery features (photo, signature, and barcode capture), powerful route optimization and auto-dispatching, real-time driver tracking, automated customer notifications and powerful analytics.

Onfleet's RESTful API allows businesses to integrate seamlessly with various systems, such as online ordering interfaces, inventory and warehouse management systems, and more.

Onfleet powers millions of deliveries per month for thousands of smart businesses around the world.

Pricing starting from:

US$500.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Onfleet

  • Onfleet offers a centralized delivery management solution that simplifies the fulfillment of local deliveries from start to finish, enabling companies of all sizes to focus on their core business and their customers .
  • The system boasts an intuitive dashboard-based interface featuring geographic maps with real-time service overlays depicting route plans, service zones, task destinations and driver/customer locations.
  • Powerful route optimization allows you to optimize thousands of tasks across hundreds of drivers in no time, taking into account traffic data, driver schedules, delivery windows, vehicle capacities, and other constraints.
  • Intelligent dispatching ensures operations are streamlined and efficient, while drivers can use their smartphone app to view delivery details, customer info, navigational hints and remotely capture proof of delivery.
  • Inspire greater confidence by connecting with customers, providing quick call options to drivers or call center lines, custom SMS notifications and the ability to post star ratings on service experience.
  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premise

    Markets

    Andorra, United Arab Emirates, Afghanistan, Antigua and Barbuda, Anguilla , Albania, Armenia, Curaçao, Argentina, American Samoa, Austria, Australia, Aruba, Åland Islands, Azerbaijan, Bosnia and Herzegovina, Barbados, Bangladesh, Belgium, Bulgaria, Bahrain, Bermuda, Brunei, Bolivia, Brazil, Bahamas, Bhutan, Belarus, Belize, Canada, Switzerland, Cook Islands, Chile, China, Colombia, Costa Rica, Cuba, Cyprus, Czechia, Germany, Denmark, Dominica, Dominican Republic, Ecuador, Estonia, Spain, Finland, Fiji, Micronesia, Faroe Islands, France, United Kingdom, Grenada, Georgia, Guernsey, Gibraltar, Greenland, Guadeloupe, Greece, Guatemala, Guam, Hong Kong SAR China, Honduras, Croatia, Haiti, Hungary, Indonesia, Ireland, Israel, Isle of Man, India, Iraq, Iran, Iceland, Italy, Jersey, Jamaica, Jordan, Japan, Kenya, Kyrgyzstan, Cambodia, Kiribati, Saint Kitts and Nevis, South Korea, Kuwait, Cayman Islands, Kazakhstan, Laos, Lebanon, Saint Lucia, Liechtenstein, Sri Lanka, Lithuania, Luxembourg, Latvia, Monaco, Moldova, Montenegro, Saint Martin, Marshall Islands, North Macedonia, Myanmar (Burma), Mongolia, Macao SAR China, Northern Mariana Islands, Martinique, Montserrat, Malta, Maldives, Mexico, Malaysia, New Caledonia, Norfolk Island, Nigeria, Nicaragua, Netherlands, Norway, Nepal, Nauru, New Zealand, Oman, Panama, Peru, French Polynesia, Papua New Guinea, Philippines, Pakistan, Poland, Saint-Pierre-et-Miquelon, Puerto Rico, Palestinian territories, Portugal, Palau, Paraguay, Qatar, Romania, Serbia, Russia, Saudi Arabia, Solomon Islands, Sweden, Singapore, Slovenia, Svalbard and Jan Mayen, Slovakia, San Marino, El Salvador, Syria, Turks and Caicos Islands, Thailand, Tajikistan, Timor-Leste, Turkmenistan, Tunisia, Tonga, Turkey, Trinidad and Tobago, Tuvalu, Taiwan, Ukraine, United States, Uruguay, Uzbekistan, Vatican City, Saint Vincent and the Grenadines, British Virgin Islands, US Virgin Islands, Vietnam, Vanuatu, Wallis and Futuna, Samoa, Yemen, South Africa

    Supported Languages

    Arabic, English, French, German, Hebrew , Polish, Russian, Spanish

    Pricing starting from:

    US$500.00/month

    • Free Version
    • Free Trial
    • Subscription

    Images

    Onfleet Software - Onfleet's comprehensive analytics dashboard allows you to track performance of your drivers and discover key insights.
    Onfleet Software - Up-to-date delivery details allow drivers to quickly view customer info, order details and navigational directions. Onfleet's driver app is simple and intuitive.
    Onfleet Software - Provide delightful customer experiences, increase on-time deliveries and scale operations efficiently with the world’s most advanced fleet management platform.
    Onfleet Software - Real-time driver tracking with direct contact options enable customers to stay in the loop.
    Onfleet Software - Map dashboards display customizable overlays and location markers, denoting service zones, routes and driver locations. Gain real-time, complete visibility over your operations.
    View 7 more
    Onfleet video
    Onfleet video
    Onfleet Software - Onfleet's comprehensive analytics dashboard allows you to track performance of your drivers and discover key insights.
    Onfleet Software - Up-to-date delivery details allow drivers to quickly view customer info, order details and navigational directions. Onfleet's driver app is simple and intuitive.
    Onfleet Software - Provide delightful customer experiences, increase on-time deliveries and scale operations efficiently with the world’s most advanced fleet management platform.
    Onfleet Software - Real-time driver tracking with direct contact options enable customers to stay in the loop.
    Onfleet Software - Map dashboards display customizable overlays and location markers, denoting service zones, routes and driver locations. Gain real-time, complete visibility over your operations.

    Features

    Total features of Onfleet: 71

    • API
    • Activity Dashboard
    • Activity Tracking
    • Alerts/Escalation
    • Alerts/Notifications
    • Barcode Recognition
    • Barcode/Ticket Scanning
    • Barcoding/RFID
    • Customer Database
    • Customer History
    • Customer Management
    • Customizable Branding
    • Customizable Reports
    • Customizable Templates
    • Data Import/Export
    • Delivery Tracking
    • Digital Signature Software
    • Dispatch Management
    • Drag & Drop
    • Driver ETA
    • Driver Management
    • Electronic Signature
    • Employee Management
    • Fleet Management Software
    • Food Delivery Dispatching
    • For Courier Services
    • For Restaurants
    • GPS
    • Geofencing
    • Geographic Maps
    • Geolocation
    • Historical Reporting
    • Live Driver Tracking
    • Live Tracking
    • Location Tracking
    • Mileage Tracking
    • Mobile Access
    • Mobile Alerts
    • Mobile Signature Capture
    • Monitoring
    • Multi-Location
    • Order Entry Software
    • Order Management Software
    • Order Tracking
    • Performance Metrics
    • Progress Tracking
    • Proof of Delivery
    • Real Time Analytics
    • Real Time Data
    • Real Time Monitoring
    • Real Time Notifications
    • Real Time Reporting
    • Real-time Updates
    • Reporting & Statistics
    • Reporting/Analytics
    • Route History
    • Route Management
    • Route Optimization
    • Routing
    • SMS Messaging
    • Scheduling Software
    • Search/Filter
    • Self Service Portal
    • Shipment Tracking Software
    • Status Tracking
    • Surveys & Feedback
    • Task Scheduling
    • Territory Management
    • Third Party Integrations
    • Transportation Management Software
    • Two-Way Communication

    Alternatives

    GetSwift

    3.6
    #0 Alternative to Onfleet
    GetSwift is a cloud-based transportation management solution that helps businesses to streamline their dispatching,...

    bringg

    4.8
    #1 Alternative to Onfleet
    Bringg helps businesses streamline operations related to order processing, cost management, inventory tracking & route...

    Intelligent Delivery Orchestration Platform

    4.6
    #2 Alternative to Onfleet
    Increase on-time deliveries cost-effectively with FarEye's last-mile delivery platform

    Route4Me

    4.4
    #3 Alternative to Onfleet
    Route4Me is a route planning software which enables small businesses & enterprises to create, manage & share optimized...

    Reviews

    Overall rating

    4.7 /5
    (85)
    Value for Money
    4.6/5
    Features
    4.4/5
    Ease of Use
    4.6/5
    Customer Support Software
    4.6/5

    Already have Onfleet?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 85
    Ambryn
    Overall rating
    • Industry: Food & Beverages
    • Company size: 11-50 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Likelihood to recommend 10.0 /10

    Best software on the market!

    Reviewed on 6/28/2021

    We had the option to switch to a free driver software with our latest POS system. We chose to stick...

    We had the option to switch to a free driver software with our latest POS system. We chose to stick with OnFleet because it is so easy to use we can't imagine any other software being superior.

    Pros

    Love the ease of use, tracking information for customers, driver tracking, and on and on. We don't pay for route optimization, but I am sure it would be incredible.

    Cons

    We have addresses not "register" in the system so we have to find the longitude and latitude quite often. The auto fill for phone numbers also gets in the way, as we have people order gifts for 10+ people all the time.

    Kelli
    Overall rating
    • Industry: Civil Engineering
    • Company size: 1,001-5,000 Employees
    • Used Weekly for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 8.0 /10

    Onfleet Digital Deliveries review for Core and Main user

    Reviewed on 7/7/2021

    I am a training specialist. I am in charge or rolling out nation-wide training to 284 branches or...

    I am a training specialist. I am in charge or rolling out nation-wide training to 284 branches or about 1140 people over the course of about 1 year. I have created a buffet of training materials - eLearning, job aids, driver reference guide and we are doing live training in addition to all of that. My experience is positive with Onfleet. It is easy to use and teach others how to use. What is hard is getting them to adopt this new way of doing things and stop using the old way of doing things - even if not more efficient. Change management is the hard part. Mental change to a new way.

    Pros

    Signature Capture, Drag and Drop, auto review occurs w/ successful delivery so we can almost eliminate need to scan pick tickets - reducing paper trail. Driver app easy to use, navigation built in. Analytics will help to fine tune our business. Onfleet, if successfully implemented in all branches can actually cause change to happen in branches that do not operate at the highest level of efficiency. We ask them to have clean pick tickets before orders go into Mincron which ports to Onfleet. This prevents "clean up" on the back end. Not all branches do this. Onfleet could actually bring up the quality of operations at these types of branches that are not doing this.

    Cons

    Yes, We have been in communications with our rep about several features we would like to have added and they are working with us to try to help out. I am not on the team that is in charge of that though. I only know of a couple of enhancements we have asked about. 1) On the map - add a way to drop a pin to create coordinates to pass to a driver. Our business is placing water main pipes in cities, subdivisions and municipalities that don't yet have physical addresses established. Yet, our drivers have to use Onfleet to deliver orders to these destinations. Dispatcher have several steps to get this info to the driver. #2 Add a drop down menu under "Recipents" to be able to select from a list of contacts. Our drivers may meet [SENSITIVE CONTENT] each time at the job site. They said it would save them time to have those names in the drop down so they don't have to manually enter them each time.

    Response from Onfleet

    Thank you for this level of detail and showcase on onboarding Onfleet to multiple business locations and operations. We will pay specific attention to the features you'd like to see developed and definitely encourage you to continue working with your rep so we can best serve you!

    Jaime
    Overall rating
    • Industry: Consumer Goods
    • Company size: 501-1,000 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 6.0 /10

    Onfleet review

    Reviewed on 9/7/2018

    Pros

    The simplicity of the UI makes it easy to find items and teach new users.

    Cons

    The speed once volume is added is borderline unusable.

    Response from Onfleet

    Hi Jaime - thank you very much for your feedback! We are preparing a major release (two weeks away) that will improve dashboard performance under heavy load, so stay tuned. In the mean time, please consider enabling High Performance Mode in your dashboard settings.

    Brian
    Overall rating
    • Industry: Wholesale
    • Company size: 51-200 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 9.0 /10

    Onsweet!

    Reviewed on 6/24/2021

    The amount of phone calls from customer to sales and from sales to the logistics desk have...

    The amount of phone calls from customer to sales and from sales to the logistics desk have virtually disappeared. We use Onfleet as a value added proposition to target customers as one of our prime advantages over our competition. Love that we were up and running with the software in less than a month.

    Pros

    Integration was very easy. Product is consistent with no downtime. Training is very easy for both drivers and dispatchers. The system API communicated easily with our ERP data. Customers love the real time information on where our drivers are at.

    Cons

    Have reached out previously in regards to having a generic phone number setup so the customers can recognize one number from our fleet so they can start storing it in their cell phone and answer driver calls consistently. I know you guys have a solution but after having a few conversations with your techs it doesn't seem very easy to implement just yet because of lots of red tape.

    Response from Onfleet

    Thanks for the words - we are always working to improve our full customer experience

    Jonathan
    Overall rating
    • Industry: Retail
    • Company size: 51-200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Hello Hello Plants review

    Reviewed on 6/29/2021

    Wonderful really

    Wonderful really

    Pros

    The way it looks, the way it is used is great. I export my deliveries through CSV and it comes all beautifully in Onfleet. My customers love the ETA texting and tracking link.

    Cons

    A tool where you can draw a line between to point and it would tell you how many kilometres there is between the 2 points would be really helpful. Or even if it would compute the Kms through road trip between the 2 points.

    Showing 5 reviews of 85 Read all reviews

    Onfleet FAQs

    Below are some frequently asked questions for Onfleet.

    Onfleet offers the following pricing plans:

    Three plans are available to meet your needs starting at $500/month. Please visit https://onfleet.com/pricing for complete plan information

    Onfleet has the following typical customers:

    2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

    Onfleet supports the following languages:

    Arabic, English, French, German, Hebrew, Polish, Russian, Spanish

    Onfleet supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Onfleet integrates with the following applications:

    Adobe Commerce, Google Docs, Mi9 Retail Suite, Olo, Shopify, Slack, Typeform, WooCommerce, Wufoo, Zapier, mailparser.io

    Onfleet offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat

    Related categories

    See all software categories found for Onfleet.