About Onfleet

Onfleet is a last-mile delivery management SaaS platform suitable for large enterprise businesses as well as SMBs.

Onfleet's software includes intuitive driver apps for iOS and Android devices, robust proof-of-delivery features (photo, signature, and barcode capture), powerful route optimization and auto-dispatching, real-time driver tracking, automated customer notifications and powerful analytics.

Onfleet's RESTful API allows businesses to integrate seamlessly with various systems, such as online ordering interfaces, inventory and warehouse management systems, and more.

Onfleet powers millions of deliveries per month for thousands of smart businesses around the world.

Pricing starting from:

US$500.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Onfleet

  • Onfleet offers a centralized delivery management solution that simplifies the fulfillment of local deliveries from start to finish, enabling companies of all sizes to focus on their core business and their customers .
  • The system boasts an intuitive dashboard-based interface featuring geographic maps with real-time service overlays depicting route plans, service zones, task destinations and driver/customer locations.
  • Powerful route optimization allows you to optimize thousands of tasks across hundreds of drivers in no time, taking into account traffic data, driver schedules, delivery windows, vehicle capacities, and other constraints.
  • Intelligent dispatching ensures operations are streamlined and efficient, while drivers can use their smartphone app to view delivery details, customer info, navigational hints and remotely capture proof of delivery.
  • Inspire greater confidence by connecting with customers, providing quick call options to drivers or call center lines, custom SMS notifications and the ability to post star ratings on service experience.
  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premise

    Markets

    Andorra, United Arab Emirates, Afghanistan, Antigua and Barbuda, Anguilla , Albania, Armenia, Curaçao, Argentina, American Samoa, Austria, Australia, Aruba, Åland Islands, Azerbaijan, Bosnia and Herzegovina, Barbados, Bangladesh, Belgium, Bulgaria, Bahrain, Bermuda, Brunei, Bolivia, Brazil, Bahamas, Bhutan, Belarus, Belize, Canada, Switzerland, Cook Islands, Chile, China, Colombia, Costa Rica, Cuba, Cyprus, Czechia, Germany, Denmark, Dominica, Dominican Republic, Ecuador, Estonia, Spain, Finland, Fiji, Micronesia, Faroe Islands, France, United Kingdom, Grenada, Georgia, Guernsey, Gibraltar, Greenland, Guadeloupe, Greece, Guatemala, Guam, Hong Kong SAR China, Honduras, Croatia, Haiti, Hungary, Indonesia, Ireland, Israel, Isle of Man, India, Iraq, Iran, Iceland, Italy, Jersey, Jamaica, Jordan, Japan, Kenya, Kyrgyzstan, Cambodia, Kiribati, Saint Kitts and Nevis, South Korea, Kuwait, Cayman Islands, Kazakhstan, Laos, Lebanon, Saint Lucia, Liechtenstein, Sri Lanka, Lithuania, Luxembourg, Latvia, Monaco, Moldova, Montenegro, Saint Martin, Marshall Islands, North Macedonia, Myanmar (Burma), Mongolia, Macao SAR China, Northern Mariana Islands, Martinique, Montserrat, Malta, Maldives, Mexico, Malaysia, New Caledonia, Norfolk Island, Nigeria, Nicaragua, Netherlands, Norway, Nepal, Nauru, New Zealand, Oman, Panama, Peru, French Polynesia, Papua New Guinea, Philippines, Pakistan, Poland, Saint-Pierre-et-Miquelon, Puerto Rico, Palestinian Territories, Portugal, Palau, Paraguay, Qatar, Romania, Serbia, Russia, Saudi Arabia, Solomon Islands, Sweden, Singapore, Slovenia, Svalbard and Jan Mayen, Slovakia, San Marino, El Salvador, Syria, Turks and Caicos Islands, Thailand, Tajikistan, Timor-Leste, Turkmenistan, Tunisia, Tonga, Turkey, Trinidad and Tobago, Tuvalu, Taiwan, Ukraine, United States, Uruguay, Uzbekistan, Vatican City, Saint Vincent and the Grenadines, British Virgin Islands, U.S. Virgin Islands, Vietnam, Vanuatu, Wallis and Futuna, Samoa, Yemen, South Africa

    Supported Languages

    Arabic, English, French, German, Hebrew , Polish, Russian, Spanish

    Pricing starting from:

    US$500.00/month

    • Free Version
    • Free Trial
    • Subscription

    Images

    Onfleet Software - Onfleet's comprehensive analytics dashboard allows you to track performance of your drivers and discover key insights.
    Onfleet Software - Up-to-date delivery details allow drivers to quickly view customer info, order details and navigational directions. Onfleet's driver app is simple and intuitive.
    Onfleet Software - Provide delightful customer experiences, increase on-time deliveries and scale operations efficiently with the world’s most advanced fleet management platform.
    Onfleet Software - Real-time driver tracking with direct contact options enable customers to stay in the loop.
    Onfleet Software - Map dashboards display customizable overlays and location markers, denoting service zones, routes and driver locations. Gain real-time, complete visibility over your operations.
    View 7 more
    Onfleet video
    Onfleet video
    Onfleet Software - Onfleet's comprehensive analytics dashboard allows you to track performance of your drivers and discover key insights.
    Onfleet Software - Up-to-date delivery details allow drivers to quickly view customer info, order details and navigational directions. Onfleet's driver app is simple and intuitive.
    Onfleet Software - Provide delightful customer experiences, increase on-time deliveries and scale operations efficiently with the world’s most advanced fleet management platform.
    Onfleet Software - Real-time driver tracking with direct contact options enable customers to stay in the loop.
    Onfleet Software - Map dashboards display customizable overlays and location markers, denoting service zones, routes and driver locations. Gain real-time, complete visibility over your operations.

    Features

    Total features of Onfleet: 71

    • API
    • Activity Dashboard
    • Activity Tracking
    • Alerts / Escalation
    • Alerts/Notifications
    • Barcode / Ticket Scanning
    • Barcode Recognition
    • Barcoding/RFID
    • Customer Database
    • Customer History
    • Customer Management
    • Customizable Branding
    • Customizable Reports
    • Customizable Templates
    • Data Import/Export
    • Delivery Tracking
    • Digital Signature Software
    • Dispatch Management
    • Drag & Drop
    • Driver ETA
    • Driver Management
    • Electronic Signature
    • Employee Management
    • Fleet Management Software
    • Food Delivery Dispatching
    • For Courier Services
    • For Restaurants
    • GPS
    • Geofencing
    • Geographic Maps
    • Geolocation
    • Historical Reporting
    • Live Driver Tracking
    • Live Tracking
    • Location Tracking
    • Mileage Tracking
    • Mobile Access
    • Mobile Alerts
    • Mobile Signature Capture
    • Monitoring
    • Multi-Location
    • Order Entry Software
    • Order Management Software
    • Order Tracking
    • Performance Metrics
    • Progress Tracking
    • Proof of Delivery
    • Real Time Analytics
    • Real Time Data
    • Real Time Monitoring
    • Real Time Notifications
    • Real Time Reporting
    • Real-time Updates
    • Reporting & Statistics
    • Reporting/Analytics
    • Route History
    • Route Management
    • Route Optimization
    • Routing
    • SMS Messaging
    • Scheduling Software
    • Search/Filter
    • Self Service Portal
    • Shipment Tracking Software
    • Status Tracking
    • Surveys & Feedback
    • Task Scheduling
    • Territory Management
    • Third Party Integrations
    • Transportation Management Software
    • Two-Way Communication

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    Reviews

    Overall rating

    4.7 /5
    (82)
    Value for Money
    4.6/5
    Features
    4.4/5
    Ease of Use
    4.6/5
    Customer Support Software
    4.6/5

    Already have Onfleet?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 82
    Rajkishore
    Overall rating
    • Industry: Logistics & Supply Chain
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Our Company without Onfleet is Cripple

    Reviewed on 2021-07-24

    We have integrated with our company to automate our delivery operations. It helped us to grow our...

    We have integrated with our company to automate our delivery operations. It helped us to grow our business more and provide customers a well satisfied service with a limited time.

    Pros

    Super easy onboarding process and easy user interface. With lots of features like dispatch management, driver management it optimises time, routes, costs as well. After importing tasks it automatically assigns dispatches to the right drivers with availability and location to save time and cost. Adding new drivers is easy and with Android apps it becomes easy to train new drivers in a short time period. With route optimization it avoids traffic, under construction roads to skip delay in deliveries. With driver management system we can communicate with drivers in the field , can give specific instructions provided by customers. Live tracking facility not only provides us live location of drivers but also provides customers real time data of their orders with estimate time of delivery. Ensures accuracy in POD by capturing signatures, otps , barcodes , photos etc and on spot feedback for customers. It is easy to integrate with existing software to manage delivery operations.

    Cons

    In my experience I haven't found any issues with onfleet. They have fulfilled our all requirements. Some time due to maintainance it goes down. Pricing should be more cheaper according to features.

    Response from Onfleet

    Thank you for all of these product-specific details - this is great and helpful!!

    Vinol Joy
    Overall rating
    • Industry: Logistics & Supply Chain
    • Company size: 11-50 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 8.0 /10

    Great software for warehouses/ trucks - yet to step up for on demand delivery use cases

    Reviewed on 2021-07-14

    Its an amazing software easy to use, best pricing model of pay as per use and scale as you go, wish...

    Its an amazing software easy to use, best pricing model of pay as per use and scale as you go, wish it could support driver pay integrations, ability for drivers to self pick up task s(especially when they are linked pick up and drop -off)

    Pros

    - It comes with driver apps for Android and iOS out of the box
    - Setup was quick and easy
    - SMS and live notifications very well integrated
    - Easy to use dispatch UI and drag and drop options
    - Transparent pricing
    - Amazing feature of multi brand support (especially when you scale)

    Cons

    - Not the best for food delivery or on demand delivery services and there is no way to broadcast tasks and drivers to pick up tasks (Currently in beta but featureless)
    - Allows communication between drivers , caused us potential trouble of drivers ganging against us
    - No driver management of driver pay integrations
    - Route optimization is made for truck or warehouse deliveries and not like on-demand deliveries, Eg.If you need 50 drops from one pick up location it takes a lot of workarounds to optimize
    - Few downtimes of software when the entire communication went down since they were using twilio, sometimes route optimizations had issues

    Reasons for Switching to Onfleet

    Mostly for easy of access, clean and easy to use UI, simple plug and play model Also most importantly the pricing was at task level rather than at driver or dispatcher level

    Response from Onfleet

    Thank you for these details - pros and cons alike! We love that you appreciate the UI and ease of onboarding.

    Kenny
    Overall rating
    • Industry: Building Materials
    • Company size: 11-50 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 7.0 /10

    Great tool for managing my fleet.

    Reviewed on 2018-01-17

    Helps me manage my fleet and monitor where my trucks are at at any given moment.

    Helps me manage my fleet and monitor where my trucks are at at any given moment.

    Pros

    Easy to use. Helps manage where my fleet is at. Gives me up to the minute updates. I also like the way our customer/s can track the progress of our truck to their job site. Easy to add or delete tasks. Or add or remove users.

    Cons

    It would be great to be able to drill in farther and be able to get a street view (like google maps) of where my truck/s are located. Also, would be great to be able to go back and view history of previous days activity. Also, another idea is to be able to track miles driven per state. For reporting purposes for apportioned plates.

    Response from Onfleet

    Thanks for the feedback, Kenny! It's been great having you as a customer for so long. We discussed your feedback as a team today, and I'm happy to report that we're already working on task history improvements and have some ideas around the street view idea :) We'll be in touch as soon as we have more to share!

    Abbey
    Overall rating
    • Industry: Retail
    • Company size: 11-50 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 3.0 /10

    Honest review of Onfleet

    Reviewed on 2022-06-04

    I can operate it just fine, but feel that I have spent a lot of time learning its quirks and feel...

    I can operate it just fine, but feel that I have spent a lot of time learning its quirks and feel that many people might not spend that much time and patience to do so l.

    Pros

    I like a lot of the features that are offered with onfleet. I understand the motions behind all of the tech and set up. I enjoy being able to see on a map the deliveries that are going out and the color coded tasks in the bottom desktop view.

    Cons

    There are many cons to this system as a dispatch associate. The integration is the worst part of the system. We use dispense with our company and it has caused a lot of tech issues that either party are not taking responsibility for. I wish that there was a cleaner view to the task bar for delivery. Additionally we discovered that all communications to customers are automatically checked to disabled which is unhelpful for delivery purposes and becomes a task for distance that costs on efficiency.

    Ashli
    Overall rating
    • Industry: Alternative Medicine
    • Company size: 11-50 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Likelihood to recommend 10.0 /10

    Exceeds the simplicity that competitors dont!

    Reviewed on 2021-06-28

    As a cannabis distribution company, it is extremely important to track fleet and drivers, route...

    As a cannabis distribution company, it is extremely important to track fleet and drivers, route multiple deliveries and scheduling the most efficient routes since we are carrying expensive products that must be left in cold temps.
    We are able to track all our employees and more with OnFleet, and provide exact etas to brands that procure us to make their scheduled deliveries.
    Best most simplified delivery platform on the market.

    Pros

    I absolutely love the simplicity that this platform provides. Optimized routing and the option to see where our fleet/drivers are in real time.
    The last feature that is very helpful is the eta text message.

    Cons

    I liked the price point least, along with the way the scheduling auto-sets. It seems like it's a little redundant but it definitely still gets the job done.

    Showing 5 reviews of 82 Read all reviews

    Onfleet FAQs

    Below are some frequently asked questions for Onfleet.

    Onfleet offers the following pricing plans:

    • Starting from: US$500.00/month
    • Pricing model: Subscription
    • Free Trial: Available

    Three plans are available to meet your needs starting at $500/month. Please visit https://onfleet.com/pricing for complete plan information

    Onfleet has the following typical customers:

    2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

    Onfleet supports the following languages:

    Arabic, English, French, German, Hebrew, Polish, Russian, Spanish

    Onfleet supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Onfleet integrates with the following applications:

    Adobe Commerce, Google Docs, Mi9 Retail Suite, Olo, Shopify, Slack, Typeform, WooCommerce, Wufoo, Zapier, mailparser.io

    Onfleet offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat

    Related categories

    See all software categories found for Onfleet.