Onfleet

Super easy onboarding process and easy user interface. With lots of features like dispatch management, driver management it optimises time, routes, costs as well. After importing tasks it automatically assigns dispatches to the right drivers with availability and location to save time and cost. Adding new drivers is easy and with Android apps it becomes easy to train new drivers in a short time period. With route optimization it avoids traffic, under construction roads to skip delay in deliveries. With driver management system we can communicate with drivers in the field , can give specific instructions provided by customers. Live tracking facility not only provides us live location of drivers but also provides customers real time data of their orders with estimate time of delivery. Ensures accuracy in POD by capturing signatures, otps , barcodes , photos etc and on spot feedback for customers. It is easy to integrate with existing software to manage delivery operations.

In my experience I haven't found any issues with onfleet. They have fulfilled our all requirements. Some time due to maintainance it goes down. Pricing should be more cheaper according to features.

Easy to use. Helps manage where my fleet is at. Gives me up to the minute updates. I also like the way our customer/s can track the progress of our truck to their job site. Easy to add or delete tasks. Or add or remove users.

It would be great to be able to drill in farther and be able to get a street view (like google maps) of where my truck/s are located. Also, would be great to be able to go back and view history of previous days activity. Also, another idea is to be able to track miles driven per state. For reporting purposes for apportioned plates.

I like a lot of the features that are offered with onfleet. I understand the motions behind all of the tech and set up. I enjoy being able to see on a map the deliveries that are going out and the color coded tasks in the bottom desktop view.

There are many cons to this system as a dispatch associate. The integration is the worst part of the system. We use dispense with our company and it has caused a lot of tech issues that either party are not taking responsibility for. I wish that there was a cleaner view to the task bar for delivery. Additionally we discovered that all communications to customers are automatically checked to disabled which is unhelpful for delivery purposes and becomes a task for distance that costs on efficiency.