Onfleet
About Onfleet
Onfleet is a last-mile delivery management SaaS platform suitable for large enterprise businesses as well as SMBs.
Onfleet's software includes intuitive driver apps for iOS and Android devices, robust proof-of-delivery features (photo, signature, and barcode capture), powerful route optimization and auto-dispatching, real-time driver tracking, automated customer notifications and powerful analytics.
Onfleet's RESTful API allows businesses to integrate seamlessly with various systems, such as online ordering interfaces, inventory and warehouse management systems, and more.
Onfleet powers millions of deliveries per month for thousands of smart businesses around the world.
Key benefits of Onfleet
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Reviews
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- Industry: Internet
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Would give it 5 stars, its an excellent product, but it lacks of further customization...
Reviewed on 2018-01-19
Structured own fleet automation and task optimization and follow up.
Structured own fleet automation and task optimization and follow up.
Pros
Easy to use and configure.
You can setup communications (vía SMS and others) to interact with customers, drivers and operators.
Good cost-benefit relation
Cons
It only lacks of further customization to include tailor made fields that could potentially improve and make easier the delivery processes.
- Industry: Alternative Medicine
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Firehouse Deliveries LLC
Reviewed on 2023-09-28
It has been a pleasure .
It has been a pleasure .
Pros
Using the ETAs was difficult in the beginning but resolved
Cons
Integration not so user friendly but since it has been learned with customers support team
Response from Onfleet
Thank you very much for your feedback Nita.
We're glad we could get the ETAs feature working as intended for you.
Please continue to contact the support team if you need anything with the integrations or if we can support you in any way.
Thank you for being a loyal client!
- Industry: Food Production
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Onfleet
Reviewed on 2018-09-09
Overall 8/10.
Overall 8/10.
Pros
Organization, very easy to figure out. The efficiency for drivers when using it is perfect.
Cons
When routing , I am constantly refreshing or changing time slot to complete the route. It can be much more efficient on the dispatch side .
Response from Onfleet
Thank you very much for your review, Jonathan! I will share your feedback re: route optimization dispatching with our product team for consideration.
- Industry: Entertainment
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Great product. Not sure there is a real competitor on the market.
Reviewed on 2023-10-26
making driver time more efficient for our drivers.
making driver time more efficient for our drivers.
Pros
Ease of use, we usually don't have to reach out for assistance and we perform 100 tasks a day.
Cons
There's not much to not like. We do not have complaints about the software.
Response from Onfleet
Thank you so much for your review
Ananda.
We're glad our tool improves your drivers' efficiency and that you see Onfleet as the go-to platform for your delivery needs.
We look forward to continuing to work with you and your team.
Have a great day, and thanks again.
- Industry: Civil Engineering
- Company size: 1,001–5,000 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Onfleet Digital Deliveries review for Core and Main user
Reviewed on 2021-07-07
I am a training specialist. I am in charge or rolling out nation-wide training to 284 branches or...
I am a training specialist. I am in charge or rolling out nation-wide training to 284 branches or about 1140 people over the course of about 1 year. I have created a buffet of training materials - eLearning, job aids, driver reference guide and we are doing live training in addition to all of that. My experience is positive with Onfleet. It is easy to use and teach others how to use. What is hard is getting them to adopt this new way of doing things and stop using the old way of doing things - even if not more efficient. Change management is the hard part. Mental change to a new way.
Pros
Signature Capture, Drag and Drop, auto review occurs w/ successful delivery so we can almost eliminate need to scan pick tickets - reducing paper trail. Driver app easy to use, navigation built in. Analytics will help to fine tune our business. Onfleet, if successfully implemented in all branches can actually cause change to happen in branches that do not operate at the highest level of efficiency. We ask them to have clean pick tickets before orders go into Mincron which ports to Onfleet. This prevents "clean up" on the back end. Not all branches do this. Onfleet could actually bring up the quality of operations at these types of branches that are not doing this.
Cons
Yes, We have been in communications with our rep about several features we would like to have added and they are working with us to try to help out. I am not on the team that is in charge of that though. I only know of a couple of enhancements we have asked about. 1) On the map - add a way to drop a pin to create coordinates to pass to a driver. Our business is placing water main pipes in cities, subdivisions and municipalities that don't yet have physical addresses established. Yet, our drivers have to use Onfleet to deliver orders to these destinations. Dispatcher have several steps to get this info to the driver. #2 Add a drop down menu under "Recipents" to be able to select from a list of contacts. Our drivers may meet [SENSITIVE CONTENT] each time at the job site. They said it would save them time to have those names in the drop down so they don't have to manually enter them each time.
Response from Onfleet
Thank you for this level of detail and showcase on onboarding Onfleet to multiple business locations and operations. We will pay specific attention to the features you'd like to see developed and definitely encourage you to continue working with your rep so we can best serve you!
Onfleet FAQs
Below are some frequently asked questions for Onfleet.Q. What type of pricing plans does Onfleet offer?
Onfleet offers the following pricing plans:
- Starting from: US$550.00/month
- Pricing model: Subscription
- Free Trial: Available
Three plans are available to meet your needs starting at $550/month.
Q. Who are the typical users of Onfleet?
Onfleet has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Onfleet support?
Onfleet supports the following languages:
Arabic, English, French, German, Hebrew, Polish, Russian, Spanish
Q. Does Onfleet support mobile devices?
Onfleet supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Onfleet integrate with?
Onfleet integrates with the following applications:
Airtable, Google Docs, Mi9 Retail Suite, Olo, Shopify, Slack, Typeform, Wufoo, Zapier, mailparser.io, n8n embed, n8n.io
Q. What level of support does Onfleet offer?
Onfleet offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat
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