About Gold-Vision CRM
Gold-Vision is a highly configurable CRM solution that will unify your sales & marketing teams. Fully featured and covering all aspects that a modern business needs, you can also integrate Gold-Vision with a number of your day-to-day essentials such as Outlook, Exchange, Gmail, LiveChat, Eventbrite and social media networks.
With Gold-Vision CRM you have access to various sales tools that provide visibility on how your leads are performing. Capture data automatically from website forms, live chats or IP tracking tools, define touch points to score leads, and get a live view of your pipeline. Plus, sales automation features enhance the sales process with reminder alerts, defined due dates, follow ups, and much more.
Use Gold-Vision’s integrated email marketing features to blend your website visitor data with email marketing and interactions so that you can score leads and contacts accurately. You can also use targeted marketing campaigns and configure multi-stage automations for lead nurture or new customer campaigns and understand your ROI quickly with built in reporting.
Decrease waiting times for customers and improve their satisfaction with Gold-Vision’s automated customer support features. All historic support data is logged whether conversations took place via phone or web chat, helping you to track and search customer exchanges, including any linked support tickets.
Project management features keep projects organized and on schedule with automated to-do lists, project reporting, due date alerting, appointment tracking, collaboration tools, and more. Users are also able to manage events, conferences and training courses as well as create invitations and take bookings.
Pricing starting from:
US$32.50/month
- Free Version
- Free Trial
- Subscription
Key benefits of Gold-Vision CRM
Business size
Deployment
- Cloud-based
- On-premise
Markets
Canada, United Kingdom, United States
Supported Languages
English, French, German
Pricing starting from:
US$32.50/month
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Gold-Vision CRM: 117
Alternatives
Salesforce Sales Cloud
Dynamics 365
Zoho CRM
Sage CRM
Reviews
Already have Gold-Vision CRM?
Software buyers need your help! Product reviews help the rest of us make great decisions.
Write a Review!- Industry: Entertainment
- Company size: 11-50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
A CRM that can flex and fit to your companies needs.
Reviewed on 2019-11-13
Note only a great experience with the software but also with the team. Non pushy sales, understandin...
Note only a great experience with the software but also with the team. Non pushy sales, understanding project managers, amazing training and a very knowledgeable support team.
Pros
Gold-Vision CRM has had the same reaction with all users in our company. That is simply how flexible it is and how powerful it is. The pros start with the team behind it. All departments work together in the office and make sure they all get involved in areas of the product so they are making what the users need not what they think will be "cool". This means Gold-Vision is a system that has been built up over the year to be a fully featured CRM.
Account/Contact Management is simple, Opportunities are clear and can be cross linked to any other aspect of the data so you can include all stakeholders in the process. Lead Management is clear and makes sure you don't double up with duplicates.
The whole system though is driven with really powerful searching and filtering. So finding that single piece of data that is crucial to your process is fast and can be saved, making sure you can save time on repetitive tasks.
You can report all data into a a range of charts and graphs, all dynamic and easy to drill down into.
Applying the powerful filtering you can create lists for targeted marketing campaigns, quickly and easily. Then using the drag and drop template maker create stylish content templates. We also use a third party integration to track website visits.
When you get stuck you have a number of options to the reach the support team and this is part of the price so no extra spend on something you may not need. A great help site and a range of quick and simple help videos.
Cons
Honesty, haven't found anything yet that we found that is a Con. When we have had an issue with have found a workaround, or checked our workflow to see if we have been doing things a way that can be made better.
Reasons for Choosing Gold-Vision CRM
Our previous solution was inflexible if we wanted to do anything tailored to our needs. They were more interested in developing modules to increase revenue rather than increase the existing users experience.Switched From
HubSpot CRMReasons for Switching to Gold-Vision CRM
Flexibility! Goldvision is the product that you tune to your needs and not the other way around.Response from Esteiro Business Solutions
Thank you Lee for your fantastic review.
We're so pleased to hear that Gold-Vision helps everyone in Ambersphere Solutions work together and that you find our product not only simple to use, but flexible and powerful too.
We're also happy to hear of the amazing training and support that you have received from our Gold-Vision teams.
Kind regards,
Zoe
- Industry: Financial Services Software
- Company size: 2-10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Solid system now upgraded beautifully!
Reviewed on 2019-11-25
What makes it so perfect as my marketing tool, is the integration of CRM with Connect e-marketing. ...
What makes it so perfect as my marketing tool, is the integration of CRM with Connect e-marketing. Great CRM segmentation functionality, no exporting / importing of data to 3rd party e-marketing systems and no manipulation of data in Excel spreadsheets before I can send out a campaign! And, at the end of the day, the CRM is constantly updating the campaign data for reporting purposes and most importantly ensures our company remains GDPR compliant!
Pros
Loved the system before but with the V8 upgrades which gives the CRM a new look and feel to menus and tool bars / views etc, it's even easier to use and without any detriment to its' already great functionality. Whether you need the system for pre-sales (leads), opportunities, marketing or something else, every screen is tailor-able making user input screens relatable and provides the facility to include terminology and fields more relevant to your business. I've worked with Gold-Vision CRM now for the last 8 years and still love using every bit of it!
Cons
No 'cons' for me - we are happy with Gold-Vision
Reasons for Choosing Gold-Vision CRM
Act was not fulfilling our requirements.Reasons for Switching to Gold-Vision CRM
The reliability of the online CRM services and the choice of beautifully integrated modules the product offered coupled with the flexibility / tailor-ability of the screens. Our decision to go with Gold-Vision was also influenced by the professional product knowledge and support offered via the Gold-Vision sales and support team.Response from Esteiro Business Solutions
Hi Bev,
A big thank you for your excellent review about Gold-Vision.
It's great to hear that you find it to be the perfect CRM for marketing where you can create effective campaigns easily whilst learning from campaign reporting.
Kind regards,
Zoe
- Industry: Telecommunications
- Company size: 11-50 Employees
- Used for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 1.0 /10
Small minded and technically limited in there approach to email campaigns
Reviewed on 2021-04-08
Pros
they have come along way with the ease of using the product , however its a crm and like everything else you get out what you put in
Cons
Amusingly as a CRM and Marketing tool they go against industry practice and essentially encourage you to Phish emails from another domain as they don't have ability to create a sub domain (like most companies use) for emailing marketing purposes without losing all functionality and control for that domain.
i.e if you own the domain mycompany.com they want you to create a new domain similar for sending out marketing emails - isnt this want phishing is - Crazy and to think you have to pay for the pleasure !!
Also dont hold your breath for support or your account manager to get back to you unless you chase and chase and chase and chase !!
Response from Esteiro Business Solutions
Thank you for providing feedback. It was good to discuss this with you to confirm that our solution does allow you to use your sub-domains for marketing mailing. Also, using dedicated mailing domains is common practice, protects your primary domain from potential blacklisting and not related to phishing. Our strong mail delivery performance is testament to this. Although the common view is that primary domains are unaffected by the reputation of sub-domains, this view is not shared by organisations that manage the blacklists who are clear that poor sub domain reputation can affect a primary domain reputation. We are happy to support the sub domain approach, on the understanding that you accept the risks.
Our team had been trying to make contact with you and your colleagues on this matter. We have since spoken and we look forward to working with you and your team.
- Industry: Events Services
- Company size: 11-50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
An excellent CRM system with fantastic customer support
Reviewed on 2022-05-13
5* Experience.
Implementing Gold Vision was probably the best business decision I've made in the...
5* Experience.
Implementing Gold Vision was probably the best business decision I've made in the last 12 months.
Pros
I have been using GV for around 12 months now and it has genuinely had a transformational impact on our business.
The setup process (implementation and customization) was incredibly straightforward and led by GV's friendly team.
We started seeing improved results almost instantly compared to previous solutions.
Gold Vision CRM is now an integral part of our business operations and I would highly recommend it.
Two best things about Gold Vision from our point of view;
1. Customer service is outstanding - The team is very responsive and great at helping us get the most out of the system
2. There is so much to discover - We are probably only using around 30% of the capability of the system right now and are getting huge value from it. There are so many facets to the system that you can constantly be unlocking new areas for better performance, automation and analysis.
Cons
Haven't come across anything we are unhappy with yet.
Response from Esteiro Business Solutions
Hi Andrew,
Thank you for your wonderful review about Gold-Vision and the fantastic customer support that you and your team have received.
I shall certainly pass on your comments.
Kind regards,
Zoe
- Industry: Information Technology & Services
- Company size: 11-50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Gold-Vision User
Reviewed on 2021-11-24
Gold-Vision has streamlined our pre-sales processes and is used every day by our Sales team. Being...
Gold-Vision has streamlined our pre-sales processes and is used every day by our Sales team. Being able to track correspondence, meeting notes, etc. allows us to respond to customer enquiries in the most efficient way possible and enables us to maintain a high-level of customer experience.
Pros
Simple business integration
Easy to use
Communication tracking, specifically Microsoft Exchange integration
Sales pipeline tracking
Opportunity/prospect tracking
Excellent customer support
High-level of customisation
Cons
Setting up of custom reports could be simpler
It would be preferable if the recent change to the Home Page setup would be optional
Alternatives Considered
Salesforce Service CloudReasons for Switching to Gold-Vision CRM
In meeting with the Gold-Vision team as part of the selection process, it was clear that our businesses were aligned in philosophy and meant the decision between similar products was made easier.Response from Esteiro Business Solutions
Hi Paul,
Fantastic to hear Gold-Vision is a integral part of your sales process and you are delivering an excellent CX experience.
Thank you for your 5 star review!
Kind regards,
Zoe
Gold-Vision CRM FAQs
Below are some frequently asked questions for Gold-Vision CRM.Q. What type of pricing plans does Gold-Vision CRM offer?
Gold-Vision CRM offers the following pricing plans:
- Starting from: US$32.50/month View Pricing Plans
- Pricing model: Subscription
- Free Trial: Available
Subscriptions include support, maintenance and software updates
Q. Who are the typical users of Gold-Vision CRM?
Gold-Vision CRM has the following typical customers:
2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000
Q. What languages does Gold-Vision CRM support?
Gold-Vision CRM supports the following languages:
English, French, German
Q. Does Gold-Vision CRM support mobile devices?
Gold-Vision CRM supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Gold-Vision CRM integrate with?
Gold-Vision CRM integrates with the following applications:
Access Dimensions, Adobe Acrobat Sign, Clearbit, DocuSign, Eventbrite, Exchequer, Gmail, Google Analytics 360, Google Maps, Lead Forensics, LiveChat, Loqate, Meta for Business, Microsoft 365, Microsoft Outlook, Opera 3, Quickbooks Online, Sage 50cloud Accounting, SharePoint, Twitter, Xero
Q. What level of support does Gold-Vision CRM offer?
Gold-Vision CRM offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat
Related categories
See all software categories found for Gold-Vision CRM.
