--- description: Detailed reviews on Square for Retail based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Square for Retail with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Square for Retail Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Point of Sale Software](/directory/195/point-of-sale/software) > [Square for Retail](/software/106459/square-for-retail) # Square for Retail Canonical: https://www.getapp.ca/software/106459/square-for-retail Page: 1 / 21\ Next: [Next page](https://www.getapp.ca/software/106459/square-for-retail?page=2) > Square for Retail is a point of sale (POS) system for retail businesses, with integrated inventory management, customer profiles, employee timecards, and more > > Verdict: Rated **4.7/5** by 496 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Square for Retail Stock can be managed, adjusted, and transferred across multiple locations, with users automatically alerted to low stock levels and able to create purchase orders to be sent to vendors. Customer profiles are automatically created from card transactions, allowing users to track purchase histories, record customer preferences, and add notes. Item barcodes can be scanned, or users can search for items using keywords, and payments can be accepted in multiple forms, including cash, contactless, chip-and-pin, or magstripe cards, Android Pay, and Apple Pay. Individual employee accounts can be created, granting access to POS features while maintaining control over settings and sensitive information. The integrated time clock allows employees to clock in and clock out at the register, and users can track and edit employee timecards at any time. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 496 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support Software | 4.3/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Square - **Location**: San Francisco, US - **Founded**: 2009 ## Commercial Context - **Starting Price**: US$0.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Your complete business toolkit, starting at $0. Choose from value-packed plans. No hidden fees or locked-in contracts. Cancel or switch anytime. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, iPad (Mobile) - **Supported Languages**: English, French, Japanese, Spanish - **Available Countries**: Australia, Canada, France, Ireland, Japan, Spain, United Kingdom, United States ## Features - ACH Payment Processing - Access Controls/Permissions - Accounting Integration - Accounting Software - Activity Tracking - Alerts/Notifications - Appointment Management - Backorder Management - Barcode Recognition - Barcode/Ticket Scanning - Barcoding/RFID - Billing & Invoicing - CRM Software - Catalog Management - Clock In/Out - Commission Management - Cost Tracking - Credit Card Processing - Customer Accounts - Customer Database ## Integrations (7 total) - Instagram - QuickBooks Online - QuickBooks Online Advanced - Square Appointments - Square Invoices - Square Payroll - Square Point of Sale ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Point of Sale Software](https://www.getapp.ca/directory/195/point-of-sale/software) ## Related Categories - [Point of Sale Software](https://www.getapp.ca/directory/195/point-of-sale/software) - [Retail Management Systems Software](https://www.getapp.ca/directory/198/retail-management/software) - [Inventory Management Software](https://www.getapp.ca/directory/324/inventory-management/software) - [Inventory Control Software](https://www.getapp.ca/directory/773/inventory-control/software) - [iPad POS Software](https://www.getapp.ca/directory/835/ipad-pos/software) ## Alternatives 1. [Epos Now](https://www.getapp.ca/software/106871/epos-now) — 3.8/5 (729 reviews) 2. [Square Point of Sale](https://www.getapp.ca/software/91016/square-point-of-sale) — 4.6/5 (3038 reviews) 3. [PayPal Point of Sale](https://www.getapp.ca/software/2006083/paypal-here-app) — 4.6/5 (2290 reviews) 4. [Boulevard](https://www.getapp.ca/software/2009767/boulevard) — 4.6/5 (390 reviews) 5. [Clover](https://www.getapp.ca/software/101591/clover) — 3.8/5 (581 reviews) ## Reviews ### "A Useful Solution for your eCommerce Needs" — 4.0/5 > **David** | *August 22, 2019* | Publishing | Recommendation rating: 8.0/10 > > **Pros**: Square for Retail enables you to easily create an online eCommerce store, list your products, and sell them. It's quite simple to use, and this is perhaps what is the best reason to use Square. It is particularly useful for small businesses trying to build sales via social media and other online avenues. At the same time, it is useful for brick-and-mortar stores as well. While I use it for online sales, several of my colleagues use Square in their stores. > > **Cons**: A big drawback is that Square (as of the writing of this review) is unable to process payments from outside the United States. Thus, if you anticipate worldwide sales, Square may not be the best solution for your business. A second drawback is that it can be difficult to reach a live customer service representative. Unlike most companies, in which one simply phones in for service, Square requires that you first create a trouble ticket (at which point you will be assigned a case number). You then use the case number when phoning customer service. It's not horrible but in today's business world it's kind of annoying and time consuming. Square also lacks live online help, which is another downside. > > Overall I am pleased with Square because, for my business at least, it covers most of my needs. Set up could not be easier. Simply log-in to the application and begin creating store items. You can even allocate a low inventory alert so that you will always know if your inventory supplies are dwindling. It's very easy to assign a bank account to Square and the approval process, unlike some eCommerce providers, is almost instantaneous. Setting up the seller page is also easy and Square offers a variety of templates to choose from. No programming knowledge is needed and the page is largely WYSIWYG, so there are no surprises. The site displays well across PCs, tables, and phones. ----- ### "Easy to Use / Track Sales\!" — 5.0/5 > **Shanna** | *February 21, 2022* | Retail | Recommendation rating: 10.0/10 > > **Pros**: We use square daily to keep track of sold items / integrate inventory / keep track of customers purchases. > > **Cons**: We do not have any cons that come to mind\! > > Overall it is easy for all of our team members to use\! ----- ### "They Allow Fraud and Theft" — 1.0/5 > **Melanie** | *May 18, 2021* | Events Services | Recommendation rating: 0.0/10 > > **Pros**: People understand how to use it, so it's widely accepted as a valid method of payment and no one is nervous about using it (they should be\!) > > **Cons**: Square permits fraudulent chargebacks against your company. A client purchased multiple packages totally thousands of dollars from my company, received the services, and then disputed the charges as 'unrecognized'. I provided the following to square: Her signed contracts, with an anti-chargeback clause Photos of us performing the services at the event, with her in the photos A chain of her emails, including an email after her event thanking us for job well done Despite this proof and legally binding contract, Square sided with her and removed the funds from my account. I had to sit with my bank to file a dispute with Square, put a hold on all charges by Square, and start using an entirely different payment processor just to avoid Square stealing my money. Absolute fraud. > > Horrible experience. Square permits fraudulent chargebacks against your company. A client purchased multiple packages totally thousands of dollars from my company, received the services, and then disputed the charges as 'unrecognized'. I provided the following to square: Her signed contracts, with an anti-chargeback clause Photos of us performing the services at the event, with her in the photos A chain of her emails, including an email after her event thanking us for job well done Despite this proof and legally binding contract, Square sided with her and removed the funds from my account. I had to sit with my bank to file a dispute with Square, put a hold on all charges by Square, and start using an entirely different payment processor just to avoid Square stealing my money. Absolute fraud. ----- ### "Perfect On-the-Go Payment Solution\!" — 5.0/5 > **Coree** | *November 18, 2019* | Retail | Recommendation rating: 10.0/10 > > **Pros**: I absolutely LOVE the ease of use of Square\! The app allows you to literally set up your shop in mere minutes, and then allows you to input your products with prices for an easy tap to add it to your customer's cart. I especially love the Square business card that holds all my funds, which makes keeping business money separate from family funds so much easier\! > > **Cons**: I honestly cannot think of anything that I do not love about this software. It is designed in a way that allows even the least techy person to set up their store and products, and go through a checkout seamlessly. > > When I first began using Square, it was simply for fundraisers. My husband and I would participate in events, and we would allow patrons to make donations to the charity we were fundraising for. Now, as I begin designing my online store for home decor and crafts that I sell, there was no guessing on where I would have my store set up. Square has truly made it that easy to work with, that I suggest using them to everyone I know\! ----- ### "Square is a great payment platform for retail stores." — 5.0/5 > **Craig** | *May 12, 2019* | Apparel & Fashion | Recommendation rating: 10.0/10 > > **Pros**: How simple it is to set up. You know exactly how much you are being charged. There is no hidden extra add ons. Square updated the os, so now if your customer wants to return 1 item and they purchased two, you just pull up the item and hit return. > > **Cons**: Just make sure you do all the updates for square and os system for any pad you are using. We use an Ipad and it works great\! Not much to not like. > > This system works great for pop-ups and retail stores. You can also track what you sell and square sends you emails when you are low on products. We will continue to use Square ----- Page: 1 / 21\ Next: [Next page](https://www.getapp.ca/software/106459/square-for-retail?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/106459/square-for-retail) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data