Less Paper

Cloud-based customized field service management software.

About Less Paper

Less Paper is a cloud-based work order management system that offers field service businesses a single and centralized platform from which to create and track custom digital work orders. Incorporating dynamic work orders, electronic signature capture and a calendar-based scheduling system as well as PDF generation and export of work orders, Less Paper aims to provide users with a flexible work order management solution.

In order to help users manage work orders effectively, Less Paper equips users with the tools to create, edit and track work orders easily. To enhance user-productivity, Less Paper enables users to sync work orders with field staff automatically, collect customer signatures electronically and email work order receipts as PDF files instantly.

Further to work order management, Less Paper facilitates maintenance management by allowing users to complete digital maintenance work orders, schedule recurring maintenance appointments and receive appointment alerts. To promote efficient maintenance management, Less Paper provides customers, tenants or employees with a self-service portal to request maintenance independently.

With a calendar-based scheduling system, Less Paper permits users to schedule appointments, tasks and notes conveniently. Less Paper’s scheduling features also allow users to manage employee activity with on-call tracking and up-to-date timesheets. Moreover, with Less Paper’s built-in voicemail and answering service, users can schedule the automatic dispatch of ER calls via SMS messages or automated calls.

Pricing starting from:

US$120.00/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Less Paper

Key benefits of Less Paper

  • As a web-based work order management system, Less Paper affords users the flexibility to work from any location using any desktop, tablet or smartphone device.

  • Users can capture customer signatures electronically, providing field staff with a simple way to secure proof of purchase while out of the office.

  • Less Paper offers a programmable voicemail or automated answering service, allowing users to forward calls to employees and schedule the automatic dispatch of ER calls.

  • Less Paper includes a calendar-based scheduling system, enabling users to create, manage and track customer appointments easily.

  • Less Paper employs a self-service portal, helping customers, tenants and employees to request maintenance attention efficiently.
  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premise

    Markets

    Canada, United States

    Supported Languages

    English

    Pricing starting from:

    US$120.00/month

    • Free Version
    • Free Trial
    • Subscription

    Top 5 alternatives to Less Paper

    Images

    Less Paper Software - Create digital work orders dynamically
    Less Paper Software - Schedule appointments with the Less Paper online calendar
    Less Paper Software - Establish an integrated voicemail system
    Less Paper Software - Track work orders
    Less Paper Software - Manage maintenance jobs & maintenance work orders
    Less Paper Software - Receive past due work order alerts
    View 6 more
    Less Paper Software - Create digital work orders dynamically
    Less Paper Software - Schedule appointments with the Less Paper online calendar
    Less Paper Software - Establish an integrated voicemail system
    Less Paper Software - Track work orders
    Less Paper Software - Manage maintenance jobs & maintenance work orders
    Less Paper Software - Receive past due work order alerts

    Features

    Total features of Less Paper: 175

    • API
    • Accounting Integration
    • Accounting Software
    • Activity Dashboard
    • Activity Tracking
    • Alerts/Notifications
    • Appointment Scheduling Software
    • Asset Lifecycle Management
    • Asset Tracking Software
    • Audit Trail
    • Automated Scheduling
    • Automatic Backup
    • Barcode / Ticket Scanning
    • Barcoding/RFID
    • Bid Management
    • Billing & Invoicing
    • Booking Management
    • CRM Software
    • Calendar Management
    • Calendar Sync
    • Calibration Management Software
    • Change Order Management
    • Checklists & Inspection
    • Chemical Usage Tracking
    • Client Management
    • Client Portal
    • Commercial
    • Commercial Properties
    • Commercial/Industrial
    • Communication Management
    • Communications Management
    • Compliance Management
    • Confirmation/Reminders
    • Contact Database
    • Contract/License Management
    • Cost Database
    • Cost Estimating
    • Cost Tracking
    • Credit Card Processing
    • Customer Database
    • Customer History
    • Customer Management
    • Customer Portal
    • Customizable Branding
    • Customizable Fields
    • Customizable Forms
    • Customizable Reports
    • Customizable Templates
    • Data Import/Export
    • Debit/Credit Card Processing
    • Digital Signature Software
    • Dispatch Management
    • Document Imaging
    • Document Management Software
    • Document Storage
    • Drag & Drop
    • Electronic Forms
    • Electronic Payments
    • Electronic Signature
    • Email Management Software
    • Email Templates
    • Employee Management
    • Employee Scheduling Software
    • Equipment Maintenance Software
    • Equipment Management
    • Equipment Tracking
    • Estimating
    • Expense Tracking
    • Facility Scheduling
    • File Storage
    • Fixed Asset Management Software
    • Fleet Management Software
    • For Carpet Cleaners
    • For Commercial and/or Industrial Electrical Contractors
    • For Field Service
    • For HVAC Companies
    • For Handyman Industry
    • For Janitorial Services
    • For Lawn Care
    • For Locksmiths
    • For Pest Control Companies
    • For Plumbing Industry
    • GPS
    • Geographic Maps
    • Groundskeeping Management
    • Historical Reporting
    • Image Capture
    • Industrial
    • Inspection Management
    • Interaction Tracking
    • Inventory Control Software
    • Inventory Management Software
    • Inventory Tracking
    • Invoice Management
    • Irrigation Tracking
    • Job Costing Software
    • Job Management
    • Job Scheduling
    • Job Tracking
    • Key & Lock Management
    • Labor Rates
    • Landscape Design
    • Lead Management Software
    • Location Tracking
    • Maintenance Scheduling
    • Material Ordering
    • Messaging
    • Mobile Access
    • Mobile Alerts
    • Mobile App
    • Mobile Payments
    • Mobile Signature Capture
    • Monitoring
    • Multi-Location
    • Online Booking
    • Online Payments
    • Online Time Clock
    • Payment Collection in the Field
    • Payment Processing Software
    • Payroll Management
    • Permit Management
    • Pest Activity Tracking
    • Pesticide Usage Tracking
    • Photo Capture
    • Predictive Maintenance
    • Preventive Maintenance Software
    • Project Management Software
    • Project Planning/Scheduling
    • Project Tracking Software
    • Property Layouts
    • Purchase Order Management
    • Quality Control Management
    • QuickBooks Integration
    • Quotes/Estimates
    • Real Time Data
    • Real Time Monitoring
    • Real Time Notifications
    • Real Time Reporting
    • Real-time Updates
    • Recurring Appointments
    • Recurring Invoicing
    • Recurring Orders
    • Recurring Tasks
    • Reminders
    • Reporting & Statistics
    • Reporting/Analytics
    • Residential
    • Residential Properties
    • Route Optimization
    • Routing
    • SMS Messaging
    • Scheduling Software
    • Search/Filter
    • Self Service Portal
    • Service History
    • Status Tracking
    • Subcontractor Management
    • Supplier Management
    • Surveys & Feedback
    • Takeoff Software
    • Task Management Software
    • Task Scheduling
    • Team Management Software
    • Technician Management
    • Third Party Integrations
    • Time & Expense Tracking
    • Time Tracking Software
    • Timesheet Management
    • Vendor Management Software
    • Visual Analytics
    • Warranty Tracking
    • Work History
    • Work Order Creation
    • Work Order Management
    • Workflow Management Software

    Alternatives

    RazorSync

    4.3
    #1 Alternative to Less Paper
    RazorSync is an incredibly powerful, simple business management software for your mobile phone, tablet & computer....

    Antivirus Pro

    4.7
    #2 Alternative to Less Paper
    Antivirus Pro is a security system installer software that helps small and midsize businesses protect PCs, servers, and...

    Jobber

    4.5
    #3 Alternative to Less Paper
    Jobber’s powerful software is perfect for home services businesses. Keep jobs on track and provide a seamless customer...

    BigChange

    4.6
    #4 Alternative to Less Paper
    BigChange is the complete Job Management Platform, helping building maintenance, construction, environmental and other...

    Reviews

    Overall rating

    4.9 /5
    (21)
    Value for Money
    4.9/5
    Features
    4.7/5
    Ease of Use
    4.8/5
    Customer Support Software
    5/5

    Already have Less Paper?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 21
    Mark
    Overall rating
    • Industry: Construction
    • Company size: 2-10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Awsome product!

    Reviewed on 6/18/2020

    I would highly recommend Less Paper for your development of software for your needs.

    I would highly recommend Less Paper for your development of software for your needs.

    Pros

    I have been looking for a long time for a company that will work my company's needs. Most other developers want to question my decisions as a owner or try to talk me out implementing changes in the software that I have asked for because it may be difficult or they just don't want to try. As a owner I love to discuss my decisions and collaborate together as a team and that's what I get with Less Paper. They are on my level when it comes to wanting the software to be a perfect.

    Cons

    I'm not sure I have any cons since every request I have made from Less Paper has been met with acceptance.

    Doug
    Overall rating
    • Industry: Construction
    • Company size: 11-50 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    It's hard this product in only a few words. These guys are hands down THE BEST.

    Reviewed on 3/21/2018

    Increased ability to schedule, provide a visual tool to our field employees that allows them to see...

    Increased ability to schedule, provide a visual tool to our field employees that allows them to see where they are working in the near future and also to be able to instantly create a work order for emergencies that pop up. Since one aspect of our business is storm restoration and disaster recovery for private clients. We were challenged recently with (3) severe storms in a 2 week window. While our line crews were out working for public utilities, we were able to log in client info, do damage assessment and provide detailed work orders with pictures to our field crews. Once our crews were released by the investor owned utilities we turned them loose on the private work. The results were the most productive restorations for private clients we ever had. Our General Foremen could see the work schedule and assign crews to specific tasks (such as hauling utility poles, setting poles and stringing cable) by geographic areas. Being able to track materials used and tying them to inventory helps us be ready for the next storm by generating low inventory warnings and also assists us in creating accurate billing documents along with employee time sheet and equipment tracking. This in turn will generate simplified, more accurate billing and ultimately quicker insurance claims for clients which turns into better cash flow for us.

    One the daily work order side we are using the system to manage a multi-million dollar project for Metro North Railroad that involves a specific work plan for over 120 sites. Each location has been loaded into our system and has a site specific work plan with plans and documents attached. As the locations are scheduled with the Railroad, they are placed on our schedule and instantly give our field crews all the required work plan and safety documents required AND allow us to collect signatures.

    We plan to add our tailboard safety meetings to the system shortly and have already spoken to the team on how to implement this.

    Pros

    A TRULY customized product built for your specific needs. In the development phase- I had a laundry list of things I wanted to able to do and within a few emails back and forth with Darren we had pretty much addressed all my concerns and they were able to accommodate everything I need. Even on the on-going basis- we discover things we forgot or neglected to consider and within no time at all I get an email telling me they have a solution and when it will be implemented. I looked at many other SAS vendors and all had "one size fit's all" products or required me to buy expensive add on modules to get the software to perform as a I needed. With Less Paper, I was able to specify what I needed, what I didn't and it was all implemented in a timely, professional manner. These guys know what they are doing, they work hard at it and they are always there to answer my questions or help me with my next "do you think we could do this?" moment.

    I really can't say enough about this product. It's like having a magic wand and being able to create whatever functionality you can dream up. If you are looking for a reasonably priced, CUSTOM product that allows you to make changes and updates as you find the need for them, this is your product.

    Cons

    Probably the only thing I can say that I don't like is the fact that the screen on a tablet doesn't render the same way it does on a full size computer screen (which is really typical of all mobile applications- not just this one). Sure it would be nice to have the screen look the same on your PC as your foreman's iPad but it's really just a matter of getting used to.

    Response from Less Paper Co.

    Thanks for your kind words, Doug! Please let us know if you have any changes or additions you would like in the future.

    Gregory M
    Overall rating
    • Industry: Nonprofit Organization Management
    • Company size: 201-500 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Stop looking...You've Found The Best

    Reviewed on 1/22/2020

    Working with [SENSITIVE CONTENT HIDDEN] in developing a work order software system for our...

    Working with [SENSITIVE CONTENT HIDDEN] in developing a work order software system for our organization has been one of the most positive and productive processes I have ever undertaken with a vendor. From the start, our experience with them has been everything we expected.
    First and foremost, [SENSITIVE CONTENT HIDDEN] are uncommonly pleasant to work with – I could go on about how willing they are to problem solve and provide solution after solution, all the while staying positive and patient. As a technology “spectator”, I knew what I wanted our system to do but had a hard time translating that into the technical language they would use to execute, but never once did they make me or my team feel “tech-dumb” or use their knowledge to achieve a benefit for themselves. Their honesty and their genuine desire to work on behalf of our needs was…just incredible. They stand alone as vendors that I trust completely.
    Secondly, our organization sought to develop a work order system for our entire organization to use, in order to request, execute, and track the many various requests that come to our events, facilities, marketing, development, purchasing, finance, and HR teams. This was a behemoth of a task in my mind but Less Paper made it look easy (though I’m sure they might smile at that!) While we are still in beta as of writing, the product so far is exactly what we wanted without anything superfluous. The environment is intuitive and clean and aligns nicely with other common platforms that people a

    Pros

    Ease of use, and total customization. Whatever you want, you get!

    Cons

    No cons - that's the honest truth. If a con ever existed, I'm pretty sure Less paper Co. could work to fix and remove it.

    Maria
    Overall rating
    • Industry: Construction
    • Company size: 2-10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Can Customize Anything

    Reviewed on 4/20/2021

    Do to our niche market, the work order management software we researched weren't quite right for...

    Do to our niche market, the work order management software we researched weren't quite right for us. We decided to use Less Paper so we could customize the system to our needs. They were very helpful during the development process, which included weekly meeting reviewing the different modules as developed and made revisions as needed. The team really made an effort to ensure they built a system that would work for us. And as we've been using the program, the support team is very responsive with additions/revisions that fine-tune it. We are able to easily enter work orders, dispatch, quote and invoice now and are able to easily see our customer's history.

    Pros

    The software is very user friendly and intuitive. And the Less Paper team was very helpful and created a system that accommodates all of our special needs.

    Cons

    Customization takes time. Due to all of our special requests, it took a while for the software to be developed. Additional significant changes can also take a bit of time to be developed.

    jennifer
    Overall rating
    • Industry: Telecommunications
    • Company size: 2-10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 9.0 /10

    "make my own"

    Reviewed on 6/18/2019

    These guys have been totally GREAT to work with! I feel like I am constantly emailing and bugging...

    These guys have been totally GREAT to work with! I feel like I am constantly emailing and bugging them about something but they are always quick to respond and usually fix any issues right away.

    I started searching for a "mobile type" service app to help my business become more efficient. After looking at things for about 6-8 months (there are tons of things out there!) I finally decided to just "MAKE MY OWN"......most of those programs are very big and cumbersome and all inclusive....full of things that I know my guys will NOT use on a daily basis. too much stuff and steps to make a simple work order. sooooo......Less Paper Co. was the perfect option to just create a simple, useful program to enable me to keep up with techs, work orders, locations, checking in on job sites, etc.....just makes my whole work flow a little more organized. The guys at Less Paper Co. have been able to write just about anything I need. we are working on attaching inventory items with serial numbers now to help my front office keep our inventory more up to date!
    they are really an easy, great group to work with!

    Pros

    it is totally customizable....I have been able to ask for several things and these guys write it into the program just like we need it to work. very specific for your needs

    Cons

    I LOVE the software but HATE QuickBooks! I have had more issues trying to make QB work how I need it to for my billing.....so maybe the link between the two is a little quirky sometimes.

    Showing 5 reviews of 21 Read all reviews

    Less Paper FAQs

    Below are some frequently asked questions for Less Paper.

    Less Paper offers the following pricing plans:

    • Starting from: US$120.00/month
    • Pricing model: Subscription
    • Free Trial: Not Available

    Less Paper offers 1 pricing plan. Small business: $120/mo for the first user + $12/mo per additional user.

    Less Paper has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200

    Less Paper supports the following languages:

    English

    Less Paper supports the following devices:

    Less Paper integrates with the following applications:

    QuickBooks, Quickbooks Pro

    Less Paper offers the following support options:

    Email/Help Desk, Phone Support, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for Less Paper.