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description: Detailed reviews on Lucidea Integrated Library Systems based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Lucidea Integrated Library Systems with similar products.
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title: Lucidea Integrated Library Systems Reviews, Prices & Ratings | GetApp Canada 2026
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Breadcrumb: [Home](/) > [Library Automation Software](/directory/39/library-automation/software) > [Lucidea Integrated Library Systems](/software/106367/sydneyenterprise)

# Lucidea Integrated Library Systems

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> Lucidea Integrated Library Systems (including SydneyDigital and GeniePlus) is an integrated library solution (ILS) with automated knowledge management features for cataloging, circulation and online search.
> 
> Verdict: Rated **4.8/5** by 10 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Lucidea Integrated Library Systems

Lucidea's ILS solutions are best suited to specialist libraries, from smaller agile departments to larger outlets demanding potentially extensive collections cataloging with additional knowledge management capabilities.&#10;&#10;Cataloguing module aids the recording of assets with customizable templates, auto-validating fields and the ability to attach fully searchable files, while batch processing is made possible thanks to local or Z39.50 MARC file imports.&#10;&#10;Circulation module supports full, express and end user modes for barcode supported check in/out processing, running searches etc, locating overdue materials and running associated collection management reports.&#10;&#10;Acquisitions module supports workflow and costing planning, while a dedicated Serials module enables libraries to setup subscription services, generate claim letters and more.&#10;&#10;Librarian administrators can set a wealth of universal access options via an Administration module, setting security permissions that give only granted users the right to view certain information or access specific functions.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 10 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Lucidea
- **Location**: Richmond, Canada
- **Founded**: 2013

## Commercial Context

- **Starting Price**: US$2,500.00
- **Pricing model**: Per User
- **Pricing Details**: Contact Lucidea directly for pricing information.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, New Zealand, United Kingdom, United States

## Features

- Access Controls/Permissions
- Acquisition Management
- Barcode Recognition
- Barcode/Ticket Scanning
- Barcoding/RFID
- Catalog Management
- Church Libraries
- Circulation Management
- Content Library
- Customizable Branding
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Full Text Search
- Inventory Management Software
- Law Libraries
- OPAC
- Online Catalog
- Patron Management
- Periodicals Management

## Integrations (1 total)

- Microsoft SharePoint

## Support Options

- Email/Help Desk
- Knowledge Base Software
- 24/7 (Live rep)
- Chat

## Category

- [Library Automation Software](https://www.getapp.ca/directory/39/library-automation/software)

## Related Categories

- [Library Automation Software](https://www.getapp.ca/directory/39/library-automation/software)
- [Knowledge Management Software](https://www.getapp.ca/directory/257/knowledge-management/software)

## Alternatives

1. [Confluence](https://www.getapp.ca/software/90949/confluence) — 4.5/5 (3663 reviews)
2. [Connecteam](https://www.getapp.ca/software/105401/connecteam) — 4.6/5 (5058 reviews)
3. [Microsoft SharePoint](https://www.getapp.ca/software/90850/sharepoint) — 4.4/5 (5412 reviews)
4. [Notion](https://www.getapp.ca/software/132111/notion) — 4.7/5 (2709 reviews)
5. [Guru](https://www.getapp.ca/software/123167/guru) — 4.8/5 (639 reviews)

## Reviews

### "It has what you need" — 5.0/5

> **Verified Reviewer** | *October 13, 2018* | Libraries | Recommendation rating: 7.0/10
> 
> **Pros**: It has many features and is multi-functional. I was able to get the hang of it pretty easily with support from my supervisor, but if you require additional help, they have live representatives willing to help 24/7.
> 
> **Cons**: I don't really have a complaint, considering my limited experience with the software.

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### "Great solution for historical societies" — 5.0/5

> **Patricia** | *December 7, 2023* | Museums & Institutions | Recommendation rating: 10.0/10
> 
> **Pros**: Several customization options&#10;Works with non-MARC records&#10;Modern, clean, minimalist interface&#10;Superb customer assistance&#10;Google discoverable
> 
> **Cons**: Identities/authority control (needs to be able to import controlled vocabulary files, such as LCSH)&#10;Being a more complex system, with more features and customization capability, also makes it a little more complicated to set up&#10;Printing - too complicated, too many options that we don't use in our library&#10;Labels require a special project
> 
> Data migration went okay. &#10;There is a learning curve since some things, such as serials, are handled very differently from our previous system, which we had for 10 years...&#10;Customer assistance has been stellar\!&#10;So far, we are very satisfied with the new system (SydneyEnterprise)

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### "Have used the company's products for a long period of time and have always been more than satisfied." — 4.0/5

> **Kathy** | *May 11, 2017* | Museums & Institutions | Recommendation rating: 8.0/10
> 
> **Pros**: Facilitates customer driven design; flexibility, avoids rigid constraints of many other systems; potential for integrating data in diverse formats into system; excellent customer service and support.
> 
> **Cons**: The con is really the constraints on my own time; I look forward enriching our content and developing specialized access routines for our staff.
> 
> Continued development along the lines of where I'd like to go with sharing our data; having the access to flexible data design and redefinition and display. Getting at least to the basics of that with relatively complete ease.

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### "GeniePLUS review" — 5.0/5

> **Jennifer** | *February 21, 2024* | Performing Arts | Recommendation rating: 8.0/10
> 
> **Pros**: We upgraded to GeniePLUS in 2021 and it could not have come at a better time. Knowing that our catalogue and data is secure gives us a big peace of mind. During lockdown, we had great customer service and were able to customise the database to suit our needs.
> 
> **Cons**: The adding multiple inventory records function does not work as well as in the previous version of Genie.

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### "SydneyEnterprise is flexible and easy to use" — 5.0/5

> **Sandra** | *August 18, 2017* | Law Practice | Recommendation rating: 10.0/10
> 
> **Pros**: The flexibility and ease of making custom databases and views.  I have been using Sydney since 2007 and it keeps getting better. They listen to their users. They also have excellent customer service.
> 
> **Cons**: The manuals could be a bit more detailed, but the tutorials are great for learning specific modules.
> 
> We have easily made changes to the library catalog and OPAC with the changes happening in the firm. It's easy to train new employees and the Sydney customer support is always great.

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## Links

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| en-AU | <https://www.getapp.com.au/software/106367/sydneyenterprise> |
| en-CA | <https://www.getapp.ca/software/106367/sydneyenterprise> |
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