Commusoft

About Commusoft

Commusoft is the trusted choice of 10,000+ multi-trade contractors servicing apartments, hotels, offices, and more. Empower your team with our robust platform that includes daily subcontractor licenses, advanced service contracts, PPM, and SLA capabilities, ensuring they can handle any challenge. Our personalized self-service portal gives customers real-time access to quotes, invoices, and job reports, reducing administrative tasks. Custom invoicing and integrated payment solutions accelerate your cash flow.

- Gain a 360° view of customer relationships with real-time insights.
- Automate complex processes to scale your business without extra staff.
- Lighten your team's workload with 24/7 customer self-service.
- Convert more leads into sales and drive growth.
Access clear job profitability reports to boost your bottom line.
Discover how Commusoft can help your business achieve unparalleled efficiency and growth.

Commusoft lets users store and manage customer contacts, including their assets details such as make, model, serial number, and more. Users can set up automatic reminder emails, SMS messages, and letters to be sent whenever a service is due. Track work orders that have been completed and easily keep customers up to date. Quotations can be quickly created and sent to clients, detailing the work that needs to be done along with costs, required spare parts and a final price.

Users are able to manage all types of work orders, large or small, as well as track all technicians visits along with job status, parts used, and any remedial work required. Technicians can efficiently access all information while on the go or on site via their mobile or tablet. Scheduling features include a drag and drop schedules for efficient rearranging, whenever necessary. All data is synced in real time, keeping owners, managers and technicians up to speed on every work orders.

Commusoft enables users to complete a range of checklists, notices, and sheets while on site, as well as capture signatures electronically. Users can create custom invoices via the desktop, mobile phone or tablet and send them directly to the customer’s email inbox. Visual reports and charts provide users with business performance, revenue and expenditure at a glance.