--- description: Detailed reviews on Filevine based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Filevine with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Filevine Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Law Practice Management Software](/directory/120/law-practice-management/software) > [Filevine](/software/106217/filevine) # Filevine Canonical: https://www.getapp.ca/software/106217/filevine Page: 1 / 13\ Next: [Next page](https://www.getapp.ca/software/106217/filevine?page=2) > Filevine's Legal Operating Intelligence System (LOIS) merges complex legal work into a unified system of truth where data, documents, and workflows operate with total clarity. Filevine embeds true agentic legal AI into every matter, every case and every workflow. > > Verdict: Rated **4.4/5** by 290 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Filevine Run every case from intake to settlement in one system. Contacts, documents, deadlines, billing, and client communication all live in a single structured record. Build your firm's best workflows once. Define roles, tasks, and handoffs for every stakeholder, so each matter moves the same way no matter who picks it up. Ask LOIS about any matter, or every matter, in plain English. Every answer is cited and linked to its source document, verified against hallucinations and measured against the most recent "good law" rulings. Put AI agents to work across the firm. LOIS sets tasks, moves deadlines, drafts documents, and writes results back to the case file. Keep the whole team on the same live record. Partners, associates, paralegals, and case managers see the same facts, so no one walks into a deposition or a review meeting without the latest updates and context. Protect client data with one of the strongest security profiles in legal tech: HIPAA, SOC 2 Type 1 \& 2, SOC 3, and FedRAMP-aligned, with encrypted data in transit and redundant backups. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 290 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support Software | 4.3/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Filevine - **Location**: Provo, US - **Founded**: 2014 ## Commercial Context - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: LOIS offers a 100% free trial that requires no commitment, no switching and gives legal teams the ability to use and test the legal AI workflows before purchasing a plan. Filevine is charged on a per user, per month basis, depending upon which products you select in your solution. See a demo with Filevine for detailed pricing and discounts. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - 2-Way Messaging - AI Summarization - AI/Machine Learning - API - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Management - Archiving & Retention - Audit Trail - Automatic Backup - Automatic Billing - Bankruptcy Case Management - Billable & Non-Billable Hours - Billable Items Tracking - Billing & Invoicing - Billing Rate Management - CRM Software ## Integrations (30 total) - Actionstep Legal Accounting - Box - Captorra - Case Status - Dialpad - DocuPost - Docusign CLM - Domo - Dropbox - Gmail - Google Calendar - Google Drive - Hona - Kenect - LEX Reception ... and 15 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Law Practice Management Software](https://www.getapp.ca/directory/120/law-practice-management/software) ## Related Categories - [Law Practice Management Software](https://www.getapp.ca/directory/120/law-practice-management/software) - [Legal Case Management Software](https://www.getapp.ca/directory/124/legal-case-management/software) - [Legal Document Management Software](https://www.getapp.ca/directory/763/legal-document-management/software) - [Legal Calendar Software](https://www.getapp.ca/directory/765/legal-calendar/software) - [Court Management Software](https://www.getapp.ca/directory/1193/court-management/software) ## Alternatives 1. [LEAP](https://www.getapp.ca/software/104595/leap) — 4.3/5 (547 reviews) 2. [Clio](https://www.getapp.ca/software/91415/clio) — 4.7/5 (1749 reviews) 3. [8am MyCase](https://www.getapp.ca/software/91266/mycase) — 4.6/5 (807 reviews) 4. [Neos](https://www.getapp.ca/software/125343/neos) — 4.3/5 (204 reviews) 5. [8am CasePeer](https://www.getapp.ca/software/107329/casepeer) — 4.8/5 (217 reviews) ## Reviews ### "Filevine is the backbone of our practice." — 5.0/5 > **Ryan** | *November 14, 2017* | Law Practice | Recommendation rating: 10.0/10 > > **Pros**: Filevine's feed is deceptively simple. It looks a ton like Facebook. But that's part of the genius. We had trouble getting our team to use other case management software. They would take notes in various programs. But they have all taken to Filevine. The ability to send texts to clients from the feed is game changing for us. We love the document automation and workflows. We recently connected Filevine with Domo to give us best in class automated visual reports for our KPIs. We enjoy the ability to share tabs with our clients, experts, and referring counsel. Filevine allows us to scale our processes. We are very satisfied. Customer support is first rate. I used Clio for almost 6 years. > > **Cons**: Sometimes data has to be entered multiple times in various fields - like birthdates. This is a small annoyance. I do wish that Filevine had an intake tab that functioned like Lexicata to allow our clients to enter in some of their information without us. > > I get the ability to move my cases quickly and in a way that produces repeatable results. There is a huge increase in our efficiency and organization. ----- ### "SO MUCH BETTER THAN MOST" — 4.0/5 > **EOWYN** | *November 1, 2019* | Law Practice | Recommendation rating: 8.0/10 > > **Pros**: CUSTOMIZATION (A BIG ONE), REPORTING, EASE OF TRAINING/LEARNING FOR STAFF, KIND CUSTOMER SERVICE, SYNCING WITH OUTLOOK, DOCUMENT DRAFTING AND ORGANIZATION, STAFF PRODUCTIVITY MONITORING, DOCUMENT MERGING AND EASE OF CREATION OF TEMPLATES (ALTHOUGH MAKE SURE YOU UNDERSTAND IT FULLY BEFORE YOU BEGIN OR YOU WILL HAVE TO CREATE THEM OVER AND OVER). > > **Cons**: CERTAIN THINGS DON'T MAKE SENSE AND CAN'T BE CHANGED. EX. NO SPOT FOR SUBRO LIENS IN THE DRAFT CLOSING TAB, SORTING OF REMINDERS IS OLDEST TO NEWEST AND YOU CANNOT FILTER FOR OPEN REMINDERS (SO YOU HAVE TO SCROLL FOREVER ON AN OLDER CASE TO GET TO THE OPEN REMINDERS), CAN ONLY ASSIGN ONE COST/TRUST ACCOUNT PER ORGANIZATION FOR SYNCING WITH QB (EVEN THOUGH IRS REQUIRES A SEPARATE ACCOUNT PER CLIENT FOR COSTS AND THE BAR REQUIRES A SEPARATE ACCOUNT PER CLIENT FOR TRUST). DO NOT SWITCH TO QB ONLINE SOLELY TO SYNC WITH FV. NOT WORTH IT AND YOU CANNOT SWITCH BACK. CHOOSE YOUR INTERNAL IMPLEMENTATION PERSON CAREFULLY. NEEDS TO BE SOMEONE THAT IS TECH SAVVY, FAMILIAR WITH YOUR PRACTICE AND HAS THE TIME TO DEDICATE 3 MONTHS MINIMUM TO ONLY THAT. GET THAT PERSON A TEMP ASSISTANT FOR 3 MONTHS. THEY'LL NEED IT. BECAUSE OF THE CUSTOMIZATION, THEY REALLY DO NOT LEAD YOU THROUGH IMPLEMENTATION. YOU DRIVE THAT TRAIN AND YOU ARE THE PROJECT MANAGER. DO NOT RELY ON THEM TO GUIDE YOU. > > ALTHOUGH THEY ARE VERY NICE, THEY DO NOT NEARLY HAVE ENOUGH STAFF. THEY ESPECIALLY DO NOT HAVE ENOUGH KNOWLEDGEABLE STAFF. IMPLEMENTATION WAS A STRUGGLE AND I HESITATE TO ASK FOR ANYTHING BECAUSE NOTHING HAPPENS. HOWEVER THE PROGRAM ITSELF HAS BEEN GREAT NOW THAT IT IS IMPLEMENTED (IT TOOK OVER 9 MONTHS FOR US TO GET UP AND RUNNING AND COST A LOT IN ADDITIONAL SOFTWARE AND OVERTIME FOR OUR STAFF). ----- ### "Avoid like the plague" — 1.0/5 > **Matt** | *September 6, 2025* | Law Practice | Recommendation rating: 0.0/10 > > **Pros**: The suite is relatively feature rich. But the interface is complex so they make you pay an obscene amount for their people to train you on it. Security is good. > > **Cons**: Cost prohibitive. No ability to demo before using. Bad fit for small firms (but they won’t tell you that). Worst customer support I’ve ever encountered. God help you if you have an issue with your subscription. They will “lawyer” you rather than work with you. I had to threaten them with arbitration just to get out of their AI product, which was barely usable and not ready for prime time. Even then, they gave me a credit I can’t use instead of a refund. Buyer beware > > Absolutely ghastly experience. Whatever merits the software has are totally overwhelmed by the company’s poor/absentee management and atrocious customer service. Honestly felt like an abusive relationship. Avoid at all costs unless you do only PI, have a massive budget, and intend to make these someone else’s problems ----- ### "Good Answer to a Small Practice" — 5.0/5 > **Kristina** | *March 17, 2021* | Law Practice | Recommendation rating: 10.0/10 > > **Pros**: We like that this software is mostly customizable. We are a small firm and do not need all the bells and whistles that large firms might utilize so it is nice to design the format for how we do business. Mostly, we like that, since it is in the cloud, we can work with it no matter where we are which was a huge help in 2020 while working at home. > > **Cons**: Improvements are being made all the time and if there is an area that needs improvement, we can enter it at the website and it will be reviewed and changed if enough people agree with our assessment. So there's not a lot to dislike as most are small things that don't affect the overall production. Maybe that the yield section determining settlement could include liens. > > Communication between employees with tasks that can be entered per client helps to keep on top of things. Everything is organized, which we like, so it streamlines the process. Most work involved is simply setting the cases up by entering data but t's all fill in the blanks ----- ### "Goodbye server\!" — 5.0/5 > **David** | *February 25, 2021* | Legal Services | Recommendation rating: 9.0/10 > > **Pros**: Filevine came along at the right time as we had to attorneys who were working remotely. We had consistent difficulties with our server and of course that made them entirely unproductive. Filevine worked wonderfully in replacing our server and eliminating those growing costs. It is secure user-friendly and honestly the more you use it the more power you see it has. We are now greatly expanding our form letter database although we have been using a number of letters with it for over a year now. > > **Cons**: We previously utilized Needles and the reports with Needles were very helpful especially when two or more attorneys worked on the same case. We were able to separate out the attorney time using the Needles reports. Our attorneys are paid based on their productivity and such reports were very beneficial. Filevine does not have those reports but that really is the only negative that we have seen so far. > > Filevine has allowed us to be much more nimble in working remotely for all employees, replaced our server, provided increased and accurate communication in our firm on cases, allows us to share parts of the file with clients, allows client communication with text messages, and permits easy customizing to further suit our practice area which is ERISA and disability benefits. In a nutshell, it has been wonderful. ----- Page: 1 / 13\ Next: [Next page](https://www.getapp.ca/software/106217/filevine?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/106217/filevine) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data