--- description: Detailed reviews on Filevine based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Filevine with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Filevine Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Legal Document Management Software](/directory/763/legal-document-management/software) > [Filevine](/software/106217/filevine) # Filevine Canonical: https://www.getapp.ca/software/106217/filevine Page: 1 / 13\ Next: [Next page](https://www.getapp.ca/software/106217/filevine?page=2) > Filevine is a legal case management platform that consolidates case, document, and fee management into a single, centralized system. It incorporates AI capabilities for tasks like document generation and review, as well as case summarization, allowing for faster processing of critical information. The platform is equipped with tools to track deadlines, manage documents, collaborate with clients, and handle billing and invoicing, all in one place. > > Verdict: Rated **4.4/5** by 287 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Filevine Stop switching between tabs and consolidate your tech stack into one platform that handles everything you need to manage your cases from intake to settlement. Systemize business workflows by defining roles and operations for each stakeholder within a firm. Use Filevine for what your business needs most, whether for task management, document management, or a communication management system. Multiple users can collaborate on a case to minimize the case study time and ensure that everyone on your team is onboard as early as possible. Log every interaction with clients and record all documents, meeting notes, payment history, bills, and expenses in a centralized repository. Prevent loss or theft of critical business data with data traffic encryption, server-side verification, redundant data backup and secure credit card data storage. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 287 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support Software | 4.3/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Filevine - **Location**: Provo, US - **Founded**: 2014 ## Commercial Context - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: LOIS offers a 100% free trial that requires no commitment, no switching and gives legal teams the ability to use and test the legal AI workflows before purchasing a plan. Filevine is charged on a per user, per month basis, depending upon which products you select in your solution. See a demo with Filevine for detailed pricing and discounts. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - 2-Way Messaging - AI Summarization - AI/Machine Learning - API - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Management - Archiving & Retention - Audit Trail - Automatic Backup - Automatic Billing - Bankruptcy Case Management - Billable & Non-Billable Hours - Billable Items Tracking - Billing & Invoicing - Billing Rate Management - CRM Software ## Integrations (27 total) - Actionstep Legal Accounting - Box - Captorra - Case Status - Dialpad - DocuPost - Docusign CLM - Domo - Dropbox - Gmail - Google Calendar - Google Drive - Hona - LEX Reception - Microsoft 365 ... and 12 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Legal Document Management Software](https://www.getapp.ca/directory/763/legal-document-management/software) ## Related Categories - [Law Practice Management Software](https://www.getapp.ca/directory/120/law-practice-management/software) - [Legal Case Management Software](https://www.getapp.ca/directory/124/legal-case-management/software) - [Legal Document Management Software](https://www.getapp.ca/directory/763/legal-document-management/software) - [Legal Calendar Software](https://www.getapp.ca/directory/765/legal-calendar/software) - [Court Management Software](https://www.getapp.ca/directory/1193/court-management/software) ## Alternatives 1. [LEAP](https://www.getapp.ca/software/104595/leap) — 4.3/5 (546 reviews) 2. [8am MyCase](https://www.getapp.ca/software/91266/mycase) — 4.6/5 (807 reviews) 3. [Clio](https://www.getapp.ca/software/91415/clio) — 4.7/5 (1742 reviews) 4. [Neos](https://www.getapp.ca/software/125343/needles) — 4.3/5 (204 reviews) 5. [8am CasePeer](https://www.getapp.ca/software/107329/casepeer) — 4.8/5 (217 reviews) ## Reviews ### "Filevine is the backbone of our practice." — 5.0/5 > **Ryan** | *November 14, 2017* | Law Practice | Recommendation rating: 10.0/10 > > **Pros**: Filevine's feed is deceptively simple. It looks a ton like Facebook. But that's part of the genius. We had trouble getting our team to use other case management software. They would take notes in various programs. But they have all taken to Filevine. The ability to send texts to clients from the feed is game changing for us. We love the document automation and workflows. We recently connected Filevine with Domo to give us best in class automated visual reports for our KPIs. We enjoy the ability to share tabs with our clients, experts, and referring counsel. Filevine allows us to scale our processes. We are very satisfied. Customer support is first rate. I used Clio for almost 6 years. > > **Cons**: Sometimes data has to be entered multiple times in various fields - like birthdates. This is a small annoyance. I do wish that Filevine had an intake tab that functioned like Lexicata to allow our clients to enter in some of their information without us. > > I get the ability to move my cases quickly and in a way that produces repeatable results. There is a huge increase in our efficiency and organization. ----- ### "SO MUCH BETTER THAN MOST" — 4.0/5 > **EOWYN** | *November 1, 2019* | Law Practice | Recommendation rating: 8.0/10 > > **Pros**: CUSTOMIZATION (A BIG ONE), REPORTING, EASE OF TRAINING/LEARNING FOR STAFF, KIND CUSTOMER SERVICE, SYNCING WITH OUTLOOK, DOCUMENT DRAFTING AND ORGANIZATION, STAFF PRODUCTIVITY MONITORING, DOCUMENT MERGING AND EASE OF CREATION OF TEMPLATES (ALTHOUGH MAKE SURE YOU UNDERSTAND IT FULLY BEFORE YOU BEGIN OR YOU WILL HAVE TO CREATE THEM OVER AND OVER). > > **Cons**: CERTAIN THINGS DON'T MAKE SENSE AND CAN'T BE CHANGED. EX. NO SPOT FOR SUBRO LIENS IN THE DRAFT CLOSING TAB, SORTING OF REMINDERS IS OLDEST TO NEWEST AND YOU CANNOT FILTER FOR OPEN REMINDERS (SO YOU HAVE TO SCROLL FOREVER ON AN OLDER CASE TO GET TO THE OPEN REMINDERS), CAN ONLY ASSIGN ONE COST/TRUST ACCOUNT PER ORGANIZATION FOR SYNCING WITH QB (EVEN THOUGH IRS REQUIRES A SEPARATE ACCOUNT PER CLIENT FOR COSTS AND THE BAR REQUIRES A SEPARATE ACCOUNT PER CLIENT FOR TRUST). DO NOT SWITCH TO QB ONLINE SOLELY TO SYNC WITH FV. NOT WORTH IT AND YOU CANNOT SWITCH BACK. CHOOSE YOUR INTERNAL IMPLEMENTATION PERSON CAREFULLY. NEEDS TO BE SOMEONE THAT IS TECH SAVVY, FAMILIAR WITH YOUR PRACTICE AND HAS THE TIME TO DEDICATE 3 MONTHS MINIMUM TO ONLY THAT. GET THAT PERSON A TEMP ASSISTANT FOR 3 MONTHS. THEY'LL NEED IT. BECAUSE OF THE CUSTOMIZATION, THEY REALLY DO NOT LEAD YOU THROUGH IMPLEMENTATION. YOU DRIVE THAT TRAIN AND YOU ARE THE PROJECT MANAGER. DO NOT RELY ON THEM TO GUIDE YOU. > > ALTHOUGH THEY ARE VERY NICE, THEY DO NOT NEARLY HAVE ENOUGH STAFF. THEY ESPECIALLY DO NOT HAVE ENOUGH KNOWLEDGEABLE STAFF. IMPLEMENTATION WAS A STRUGGLE AND I HESITATE TO ASK FOR ANYTHING BECAUSE NOTHING HAPPENS. HOWEVER THE PROGRAM ITSELF HAS BEEN GREAT NOW THAT IT IS IMPLEMENTED (IT TOOK OVER 9 MONTHS FOR US TO GET UP AND RUNNING AND COST A LOT IN ADDITIONAL SOFTWARE AND OVERTIME FOR OUR STAFF). ----- ### "Filevine Nightmare" — 1.0/5 > **Nicholas** | *May 14, 2025* | Legal Services | Recommendation rating: 0.0/10 > > **Pros**: Unfortunately I have nothing positive to say. Our experience was a 0 on a scale of 1 to 10. I would never use them again. > > **Cons**: Their service was terrible. They were not responsive to our problems. The staff turn over was so frequent nothing ever got done. Would never use them again. > > Terrible. ----- ### "Good Answer to a Small Practice" — 5.0/5 > **Kristina** | *March 17, 2021* | Law Practice | Recommendation rating: 10.0/10 > > **Pros**: We like that this software is mostly customizable. We are a small firm and do not need all the bells and whistles that large firms might utilize so it is nice to design the format for how we do business. Mostly, we like that, since it is in the cloud, we can work with it no matter where we are which was a huge help in 2020 while working at home. > > **Cons**: Improvements are being made all the time and if there is an area that needs improvement, we can enter it at the website and it will be reviewed and changed if enough people agree with our assessment. So there's not a lot to dislike as most are small things that don't affect the overall production. Maybe that the yield section determining settlement could include liens. > > Communication between employees with tasks that can be entered per client helps to keep on top of things. Everything is organized, which we like, so it streamlines the process. Most work involved is simply setting the cases up by entering data but t's all fill in the blanks ----- ### "Goodbye server\!" — 5.0/5 > **David** | *February 25, 2021* | Legal Services | Recommendation rating: 9.0/10 > > **Pros**: Filevine came along at the right time as we had to attorneys who were working remotely. We had consistent difficulties with our server and of course that made them entirely unproductive. Filevine worked wonderfully in replacing our server and eliminating those growing costs. It is secure user-friendly and honestly the more you use it the more power you see it has. We are now greatly expanding our form letter database although we have been using a number of letters with it for over a year now. > > **Cons**: We previously utilized Needles and the reports with Needles were very helpful especially when two or more attorneys worked on the same case. We were able to separate out the attorney time using the Needles reports. Our attorneys are paid based on their productivity and such reports were very beneficial. Filevine does not have those reports but that really is the only negative that we have seen so far. > > Filevine has allowed us to be much more nimble in working remotely for all employees, replaced our server, provided increased and accurate communication in our firm on cases, allows us to share parts of the file with clients, allows client communication with text messages, and permits easy customizing to further suit our practice area which is ERISA and disability benefits. In a nutshell, it has been wonderful. ----- Page: 1 / 13\ Next: [Next page](https://www.getapp.ca/software/106217/filevine?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/106217/filevine) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data