--- description: Detailed reviews on mPACS based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare mPACS with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: mPACS Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Insurance Software](/directory/664/insurance/software) > [mPACS](/software/106159/mpacs) # mPACS Canonical: https://www.getapp.ca/software/106159/mpacs Page: 1 / 2\ Next: [Next page](https://www.getapp.ca/software/106159/mpacs?page=2) > mPACS provides a complete solution for insurance agency management > > Verdict: Rated **4.4/5** by 19 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of mPACS mPACS is fully customizable and allows users to define their own fields within the application, and for reporting. The solution helps organizations cut back on the number of hours devoted to customer application operations by streamlining workflows. The platform's quote wizard enables users to define their question order for any insurance product. mPACS users can create insurer bordereaux and agent statements, as well as define templates for all documents. Integration with Sage, or any other preferred accounting package eliminates the need to rekey data. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 19 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support Software | 4.6/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Mandon Software - **Location**: Romford, UK - **Founded**: 1999 ## Commercial Context - **Starting Price**: US$2,200.00 - **Pricing model**: (Free Trial) - **Pricing Details**: Contact Mandon Software for detailed pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Ireland, United Kingdom ## Features - API - Accounting Integration - Audit Management - Calendar Management - Cancellation Tracking - Claims Management Software - Claims Tracking - Commercial Lines - Commission Management - Comparative Insurance Rating - Configurable Workflow - Customer Accounts - Customizable Fields - Document Management Software - Document Templates - For Casualty Insurance - For Health/Medical Insurance - For Homeowners Insurance - For Personal Insurance - For Professional Liability ## Integrations (2 total) - Sage Accounting - Xero ## Support Options - Email/Help Desk - Phone Support ## Category - [Insurance Software](https://www.getapp.ca/directory/664/insurance/software) ## Related Categories - [Insurance Software](https://www.getapp.ca/directory/664/insurance/software) - [Insurance Policy Software](https://www.getapp.ca/directory/1333/insurance-policy/software) - [Insurance Rating Software](https://www.getapp.ca/directory/1375/insurance-rating/software) ## Alternatives 1. [Macaw](https://www.getapp.ca/software/114685/macaw) — 3.6/5 (22 reviews) 2. [EZLynx](https://www.getapp.ca/software/122419/ezlynx) — 3.7/5 (73 reviews) 3. [ParaCode](https://www.getapp.ca/software/2076623/paracode) — 4.8/5 (10 reviews) 4. [Applied Epic](https://www.getapp.ca/software/122115/applied-epic) — 4.2/5 (141 reviews) 5. [TurboRater](https://www.getapp.ca/software/2058464/turborater) — 4.3/5 (142 reviews) ## Reviews ### "Relief. mPACS will help us be more efficient and turn over so much more business - thank you Mandon\!" — 4.0/5 > **Sum Sze** | *November 22, 2017* | Insurance Software | Recommendation rating: 9.0/10 > > **Pros**: As an SME transitioning from a traditional to a more digitised workflow, there are many specific needs and obstacles we have that could not be solved by using off-the-shelf insurance software. customer service agent amazing knowledge of the insurance industry means explaining our needs has been very easy, and definitely a rare find. He and the rest of the team are great at finding solutions to our operational problems, as well as given us a huge amount of flexibility regarding the software's features and functions. We like that the system allows a great degree of control and allows us to configure our own settings as and when they change. Likewise, we know we are in safe hands so if there is ever anything we don't understand or need help with, Mandon are always very quick to respond and always available by phone or email. the customer service agent design philosophy is particularly strong in terms of eliminating human error, which is one of the greatest flaws with a non-digitised workflow and we really appreciate all the little checkpoints he has embedded into the structure of the system. mPACS' reporting functions are also extremely useful and flexible. It has already helped us collect much more information on how our business is doing. > > **Cons**: There are sometimes some minor usability hitches, for example some of the default field and button labels can be unintuitively titled, the user journey could be smoother when navigating some specific tasks. However I would say that Mandon are always very quick to help us resolve these issues as soon as we bring it to their attention. ----- ### "mPACS As A User-Friendly Workplace Tool" — 5.0/5 > **Paul** | *March 8, 2019* | International Affairs | Recommendation rating: 9.0/10 > > **Pros**: mPACS is easily accessible form first time users to colleagues such as myself who have been using this system for nearly a year and beyond. It is a simple, robust and effective system for the processing and management of client based businesses where extensive information must be stored and constantly updated in fast paced, high pressure environments. The technical support is also second to none with the administration updates occurring regularly. > > **Cons**: In relation to any adverse qualities of mPACS these are genuinely negligible. The system allows me to do my job effectively day to day and it's reliable nature is something that allows be to perform at my best when i have to, every time. > > Any hard working days have never been impeded upon by the lack of a reliable office software. mPACS has allowed me to provide the best service possible to my clients and I cannot speak highly enough of the dashboard which call to call allows me to filter through thousands of clients to find the correct one - in a matter of seconds. Without mPACS I would not be able to perform my job at the best of my ability or certainly not to the standards that customers expect in the fast paced, high pressure environment that is the insurance market. furthermore processing difficult cases is made easy and time effective due to the simple layout of the software, which not only looks good but is so extremely simple to use. Despite the simplicity of it's nature mPACS also has a very in-depth number of tools and programmes built within that allows each user to personally customise their dashboard which allows each user to establish their own personal touch to their day to day workplace environment. ----- ### "Some Improvements Needed" — 3.0/5 > **Philip** | *March 8, 2019* | Financial Services Software | Recommendation rating: 7.0/10 > > **Pros**: I think it has a good UI and comes with frequent updates. Support staff are quick to respond to issues > > **Cons**: Sometimes it is hard to duplicate tasks (i.e. if you have already entered a lot of details into the property tree and you want to change them all from. say 'Rebuild' to '100% Complete' you then have to got through each entry individually to change it, rather than being able to change all in the same field. Cloning floors is not always easy either, as even if you take a clone of the floor, you still have to go in immediately and change everything (i.e. if all the details are the same except for the floor, you still have to individually go into every entry and change the floor level). This means that it quicker not to clone as tends to render this void. > > Overall not bad. Frustrating though sometimes for the reasons pointed out in the cons section. ----- ### "mPACS review" — 5.0/5 > **Jonathan** | *April 12, 2019* | Insurance Software | Recommendation rating: 10.0/10 > > **Pros**: The software is easy to use, and takes only minutes to install and get up and running. There is a huge array of functionality within the system, from simple quotes, to advanced reporting. The service provided by Mandon software is second to none and any changes or issues are dealt with quickly and efficiently. > > **Cons**: There isn't really anything we don't like about the system\!\! > > Our overall experience has been positive and I would not hesitate to recommend Mandon and the mPACS software. Using this software has streamlined all of our business processes into one place and allows us to readily access all of our business critical information from anywhere. The level of customer service provided is great, and the helpful team are always on the end of the phone to make any urgent changes to the system or rectify any issues we may come across. ----- ### "ICW - Ruben" — 4.0/5 > **Ruben** | *February 21, 2019* | Construction | Recommendation rating: 7.0/10 > > **Pros**: This software is incredibly easy to pick up and learn to use. Using it everyday for the last few months MPACS is clearly laid out without any confusion as to what to populate each box with. MPACS colour scheme is quite easy on the eyes with a clear layout - the text is adequately sized to prevent eye straining - changing windows to 125% zoom allows this to be enhanced - giving a better layout on screen > > **Cons**: the software could do with more feature - more customization and even allowing the user to potentially chance colour schemes, allow for the possibility of altering the size of the boxes and the text within the program would allow for MPACS to be tailored more to each individual. > > MPACS, personally is a brilliant tool which allows for easy day to day updating of data. MPACS is easy for newcomers and also for experienced staff to get familiar and use it efficiently. MPACS could use a bit of a personal touch to help cater to each individual persons use. Apart from that, I am unable to fault MPACS ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.ca/software/106159/mpacs?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/106159/mpacs) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data