About My PT Hub

My PT Hub is a cloud-based personal training system that offers fitness professionals a single and centralized platform from which to create and manage training and nutrition programs for clients. Incorporating online schedules, customized branding and results tracking as well as unlimited workouts and unlimited nutrition plans, My PT Hub aims to provide users with a comprehensive yet straightforward personal training management solution.

With My PT Hub, users can create workouts or edit templates and assign them to different clients. Since My PT Hub includes over 450 workout templates, 7,500+ exercises and more than 600,000 food items, users have quick access to an extensive library of content from which they can edit client programs easily. Moreover, users can manage sessions and appointments effectively and efficiently with My PT Hub’s online scheduling calendar and user-friendly drag-and-drop interface.

By providing a native iOS and Android application, My PT Hub enables users to track and record client progress conveniently on the move. Furthermore, with My PT Hub, users can check client progress via the activity feed, motivate clients through the messaging board and update clients with push notifications. Users can also collect feedback from clients, upload progress photo and log results in offline mode. Further to program planning and tracking, My PT Hub can manage billing and accounts and accept one off or recurring payments.

Key benefits of My PT Hub

  • My PT Hub is available as a native iOS and Android mobile app, affording users the flexibility to track and record results on the move.

  • My PT Hub offers customized branding, allowing users to design a personalized app for their fitness business.

  • Users have access to an extensive library of video exercises, food items and workout templates, enabling them to create or edit workout and nutrition programs quickly and easily.

  • My PT Hub employs an online scheduling calendar, permitting users to book, edit and cancel client sessions conveniently.

  • My PT Hub includes an offline mode, ensuring users and clients can log results even without an internet connection.

  • Devices

    Business size

    S M L

    Markets

    United States, Canada, United Kingdom, Australia, India, Germany

    Supported Languages

    English

    Images

    The World’s #1 Software For Coaches, Personal Trainers & Clubs.
    Features That Grow Your Fitness Business.
    Design & Build Workouts For All.
    Nutrition Plans. Macros. Sorted!
    Your brand deserves to be the best. That’s why we pack so many features into our software to help you achieve it.
    View 9 more
    My PT Hub video
    My PT Hub screenshot: The World’s #1 Software For Coaches, Personal Trainers & Clubs. My PT Hub screenshot: Features That Grow Your Fitness Business. My PT Hub screenshot: Design & Build Workouts For All. My PT Hub screenshot: Nutrition Plans. Macros. Sorted! My PT Hub screenshot: Your brand deserves to be the best. That’s why we pack so many features into our software to help you achieve it. My PT Hub screenshot: My PT Hub screenshot: My PT Hub screenshot:

    Features

    Total features of My PT Hub: 70

    • API
    • Accounting Management
    • Action Planning
    • Activity Dashboard
    • Activity Management
    • Activity Tracking
    • Administrative Reporting
    • Application Integration
    • Appointment Management
    • Assessment Management
    • Assignment Management
    • Attendance Management
    • Automated Billing
    • Automated Sales
    • Automated Scheduling
    • Automatic Notifications
    • Barcode Scanning
    • Billing & Invoicing
    • Booking Management
    • Calendar Management
    • Calendar Sync with Google
    • Charting
    • Client Portal
    • Content Library
    • Credit Card Processing
    • Custom Forms
    • Custom Landing Pages
    • Customer Accounts
    • Customer Database
    • Customizable Branding
    • Customizable Templates
    • Digital Signature
    • Document Storage
    • Drag & Drop Interface
    • Electronic Payments
    • Event Calendar
    • Event Triggered Actions
    • Feedback Collection
    • Feedback Management
    • Goal Setting / Tracking
    • HIPAA Compliance
    • Mobile Alerts
    • Mobile Signature Capture
    • Offline Access
    • Online Booking Integration
    • Personalized Profiles
    • Planning Tools
    • Progress Tracking
    • Project Notes
    • Real Time Analytics
    • Real Time Data
    • Real Time Monitoring
    • Real Time Notifications
    • Real Time Reporting
    • Recurring Tasks
    • Reminders
    • Scheduled Reporting
    • Search Functionality
    • Secure Login
    • Social Media Integration
    • Summary Reports
    • Task Scheduling
    • Third Party Integration
    • To-Do List
    • Training Management
    • Training Record Management
    • User Management
    • User Photos
    • Video Management
    • Website Integration

    Alternatives

    Wellyx

    0
    #1 Alternative to My PT Hub
    Wellyx is a business management solution designed to help fitness and wellness centers manage staff schedules,...

    WellnessLiving

    4.4
    #2 Alternative to My PT Hub
    WellnessLiving is an all-in-one online booking, resource scheduling, lead generation, and reporting solution for health...

    Glofox

    4.6
    #3 Alternative to My PT Hub
    A powerful cloud based platform that provides your studio with innovative gym management software.

    PTminder

    4.5
    #4 Alternative to My PT Hub
    PTminder is an online business management platform designed for Personal Trainers, Studios & Boutique Gyms. With...

    Reviews

    Overall rating

    4.6 /5
    (2,420)
    Value for Money
    4.6/5
    Features
    4.4/5
    Ease of Use
    4.4/5
    Customer Support
    4.5/5

    Already have My PT Hub?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 2,420
    Justin B.
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: Self Employed
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 9.0 /10

    Imperfectly perfect for my business

    Reviewed on 2018-10-16

    It allows those who didn't have access to me to now have my programs in their hands. Their workout...

    It allows those who didn't have access to me to now have my programs in their hands. Their workout and schedule platform and the way it's set to sell packages is amazing, as I've sold several programs through the app for online training. The video library and exercise descriptions are barnone above the rest.

    Pros

    With other software like Trainerize, which is lacking in features, as well as MindBody, which charges way too much for their price tiers [I'm a one man operation. Can't justify their prices which are tiered toward entire gyms with members.

    PtHub isn't perfect. The exercise library is redundant, but they do allow you the option to tweak to your needs. I've asked the last two years to implement a caloric needs calculator [which is a simple code job] to no avail. That's the only issue I have, which would make it much more easy for my clients.

    The ability to add files to "schedules" doesn't work, as most clients never can access the file, as it doesn't show up in their "my files" section.

    Not user friendly in the least, from both ends. Although the client UI has improved drastically since.

    However, this app and software is the best bang for your buck on the market. I probably will switch after my final renewal as my business grows, to a better platform which hopefully has a more user friendly interface for my customers.

    That being said, implementing sessions, workouts, nutrition plans, etc. is easy. The clients love, like or tolerate the app. Nobody hates it.

    I give it 5 stars because it's the best price for my needs at the moment, and I'd recommend it over all other software options because of all the features you get for the pricing.

    Cons

    Cons listed in the above section, but there are software glitches throughout the app from the trainer side. Clients' workouts just disappear after they log them. The app crashes randomly on their end.

    Response from My PT Hub

    Hey Justin, firstly I would just like to say thank you for taking the time to write an in depth review!

    My PT Hub has over 7,500 exercises, however, if there are any you are unable to locate, you can always create your own custom exercise with your own video :)

    https://support.mypthub.net/knowledgebase/how-can-i-create-a-custom-exercise-2/

    When you add a files to a schedule, this will not show on the clients file section, this will just appear on the schedule on the day for the clients to download. My PT Hub will be making some very large changes over the coming months which may really benefit you as a trainer and your business.

    We will be sure to keep you posted on any updates that become available.

    Please also remember that if you need any help or would like to discuss any of these issues you are having, please do book an appointment to speak to one of our team!

    https://support.mypthub.net/book-an-appointment/

    Tiara W.
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 2-10 Employees
    • Used Daily for Free Trial
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    Easy Programming

    Reviewed on 2021-01-29

    I've trialed it twice and have thoroughly enjoyed it! I have also used it as a client once and...

    I've trialed it twice and have thoroughly enjoyed it! I have also used it as a client once and loved how easy it was to use.

    Pros

    I love how easy it is to program and select exercises for client's workouts. I enjoyed the trial to try and use all the features- I was also trialing another popular software program but I didn't last 2 weeks on it because the layout of this software was easier to navigate!

    It was also really easy to upload and create your own exercises and with a few clicks it was done !

    Cons

    The only con is tracking the workouts given to clients and giving them names to remind yourself what they've already done in your program layout.

    Sometimes the app lags on your phone and can be difficult to navigate but overall it's a pretty good software program.

    Response from My PT Hub

    Thanking you for taking the time to write an in depth review, Tiara!
    If you head over to our support portal, you will be able to check our FAQ's, contact our support team and even raise any feature requests.

    https://support.mypthub.net

    Kevin S.
    Overall rating
    • Industry: Facilities Services
    • Company size: 51-200 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 0.0 /10

    Worst Customer Service

    Reviewed on 2020-06-11

    This software has the potential to be an awesome tool. However, a majority of the features possess...

    This software has the potential to be an awesome tool. However, a majority of the features possess bugs that alter work or require you to re-input workouts after they've been saved. But, these bugs are just the start of your issues. Customer service is almost nonexistant! Thinking about calling them, don't bother, you'll be put in loop and lose your sanity. Our reps were [SENSITIVE CONTENT HIDDEN] all share the customer service email, but still lack continuity. I really wanted to enjoy this, as the features sound great, but performance needs to follow. Prior to me moving forward, I was just like you, and researching up and down for a great training software. I even read the bad reviews and still gave the benefit of doubt considering all the features, but don't make my mistake. I've now moved on with PT Distinction, and if your on edge, I hope this review assist in learning you towards better options.

    Pros

    The idea of all the features working would be a great tool and resource for trainers, but.....

    Cons

    Their features are filled with bugs! Contacting customer service is difficult in it's own nature. Don't understand them boasting about their product, but lack simple phone services for US clients. As trainers we move fast and live off a schedule. After emailing or trying to book a call with customer service, you'll be met with a response within 48hrs, their timezone is different, so take that also into consideration. I have clients I see daily, being able to communicate with your software provider is essential!

    Response from My PT Hub

    I am very sorry to hear this, Kevin. I know our support team has spoken to you about this and at the time of your requested appointment you had double booked and had a client which is absolutely fine and asked for you to rebook at a more convenient time with you.

    I have not seen that you have reported any bugs to us, however, we would be more than happy to take a look into this for you and either point you in the right direction or get sorted for you. We respond to all emails within 24 hours, we have live chat, you can book phone calls and we even have live webinars and cater for all timezones around the world.

    If you ever do want to chat about this, please do get in touch with our support team and we will always help with anything you need.

    Anamarie O.
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 2-10 Employees
    • Used Daily for Free Trial
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Amazing Tools for Fitness Industry Business Owners

    Reviewed on 2021-01-03

    Overall, with the feedback I've received from my clients, it has been a superior and pleasant...

    Overall, with the feedback I've received from my clients, it has been a superior and pleasant experience using MyPTHub.

    Pros

    Speaking of aesthetics, it is superior to its competition, making my business more professionally appealing to my clients. It is easy to work with and user-friendly for my customers.

    Cons

    It has some glitch issues and problems syncing to my clients schedule.

    Response from My PT Hub

    Thank you fo much for your review, Anamarie, it is great to hear that your clients find it user friendly as it's so important they find it easy to use :)

    If you're ever having any issues or need any help, please do get in touch with our support team.

    Rory F.
    Overall rating
    • Industry: Sports
    • Company size: Self Employed
    • Used Daily for Free Trial
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Great software!

    Reviewed on 2021-01-11

    As a therapist, I spend a lot of time programming and often hard to track who is and who is not...

    As a therapist, I spend a lot of time programming and often hard to track who is and who is not following their rehab. This has made these job much easier and time-saving!

    Pros

    The ease for a client to pick up the app and get on with the programme.

    Cons

    I would like to see be able to add multiple sections to the schedule for clients to do rather than just one thing in the AM - as a therapist I may need the client to do multiple sessions throughout the day. I would also like to see within a workout individual sections for the warmup and cool down so its easier for the client to digest and follow as some don't know where it starts and finishes.

    Response from My PT Hub

    Thanks, Rory :)

    If you head over to our support portal, you will be able to check our FAQ's, contact our support team and even raise any feature requests!

    https://support.mypthub.net

    Showing 5 reviews of 2,420 Read all reviews

    My PT Hub FAQs

    Below are some frequently asked questions for My PT Hub.

    My PT Hub offers the following pricing plans:

    • Starting from: $20.00/month
    • Pricing model: Free, Subscription
    • Free Trial: Available

    Pricing starts at C$20 a month for standard and C$49 for premium. Save 25% with an annual subscription costing C$180 and C$449 respectively. My PT Hub accepts payments in GBP, USD, CAD, EUR and AUS.

    My PT Hub offers the following features:

    • Action plannning
    • Activity dashboard
    • Activity logging
    • Activity management
    • Activity monitoring
    • Activity tracking
    • Appointment scheduling
    • Assessment management
    • Assignment management
    • Attendance management
    • Barcode scanning
    • Billing & invoicing
    • Calendar management
    • Calendar sync with Google
    • Client database
    • Client management
    • Client notes
    • Custom video tours
    • Customer accounts
    • Customizable branding
    • Exercise library
    • Feedback collection
    • Feedback management
    • Goal setting/tracking
    • Message board
    • Nutrition program
    • Offline access
    • Online booking integration
    • Planning tools
    • Progress photos
    • Progress tracking
    • Recurring tasks
    • Search functionality
    • electronic payments

    My PT Hub has the following typical customers:

    Small Business, Large Enterprises, Freelancers, Mid Size Business

    My PT Hub supports the following languages:

    English

    My PT Hub supports the following devices:

    Android, iPhone, iPad

    My PT Hub integrates with the following applications:

    Facebook, Google Calendar, Squarespace, Wix, iCloud

    My PT Hub offers the following support options:

    FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials

    Related categories

    See all software categories found for My PT Hub.