About Total Management

Total Management is a web-based property management software that offers SMBs a single and centralized platform from which to manage all residential, commercial and student housing property processes. Incorporating online rent payments, work order tracking and customizable common area maintenance (CAM) and settings as well as tenant screening and self-service tenant portal, Total Management aims to provide users with a complete property management solution.

With Total Management, users can screen prospective tenants, view late rent payments, create letters and handle move-outs easily. Users can also control payment entries, security deposits and work orders alongside CAM and tax reconciliation operations. Total Management supports online marketing by enabling users to sync property listings across some of the largest networks in the real estate industry automatically.

Total Management includes a tenant portal where tenants can pay rent online, submit work orders and reserve amenities quickly and effectively. Moreover, Total Management facilitates budgeting, duplicate invoice catching and reporting with a complete property management accounting center. Further to accounting services and tenant communications, Total management equips users with unlimited training, onboarding assistance and technical support via email or live chat.

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Total Management

  • Total Management includes a complete accounting system, enabling users to manage security deposits, not sufficient funds (NSF) checks, tenant work order charges and CAM and tax reconciliations accurately and efficiently.

  • Total Management operates as a cloud-based service, affording users the flexibility to access property information from any location.

  • Users can navigate multiple screens in a single web-browser without the use of tabs, allowing users to multitask easily.

  • Total Management employs a self-service tenant portal which allows tenants to submit work orders and payments conveniently online.

  • Total Management facilitates tenant screening by checking the credit, eviction or criminal background of prospective tenants.
  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premise

    Markets

    Canada, United States

    Supported Languages

    English

    Pricing starting from:

    Not provided by vendor

    • Free Version
    • Free Trial
    • Subscription

    Images

    Total Management Software - Manage deposits, bills and checks with the Accounting Center
    Total Management Software - Input and maintain lease information
    Total Management Software - Generate reports on different categories
    Total Management Software - Avoid duplicate invoices
    View 5 more
    Total Management video
    Total Management Software - Manage deposits, bills and checks with the Accounting Center
    Total Management Software - Input and maintain lease information
    Total Management Software - Generate reports on different categories
    Total Management Software - Avoid duplicate invoices

    Features

    Total features of Total Management: 42

    • ACH Payment Processing
    • Accounting Software
    • Activity Dashboard
    • Activity Tracking
    • Ad hoc Reporting
    • Alerts/Notifications
    • Background Screening
    • Bank Reconciliation
    • Billing & Invoicing
    • Commercial Property Management Software
    • Communication Management
    • Contact Database
    • Contact Management Software
    • Customer Database
    • Document Storage
    • Expense Tracking
    • Financial Analysis
    • Financial Management Software
    • For Brokers
    • For Property Managers
    • Insurance Management
    • Late Fee Calculation
    • Lease Management Software
    • Maintenance Management Software
    • Maintenance Scheduling
    • Online Payments
    • Owner Portal
    • Payment Processing Software
    • Portfolio Management
    • Property Database
    • Rent Tracking
    • Reporting & Statistics
    • Residential Properties
    • Self Service Portal
    • Tax Management Software
    • Tenant Portal
    • Tenant Tracking
    • User Management
    • Vacancy Management
    • Vendor Management Software
    • Website Management
    • Work Order Management

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    Reviews

    Overall rating

    4.2 /5
    (89)
    Value for Money
    4.1/5
    Features
    3.9/5
    Ease of Use
    4.1/5
    Customer Support Software
    4.3/5

    Already have Total Management?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 89
    Lauren
    Overall rating
    • Industry: Real Estate
    • Company size: 2-10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 8.0 /10

    Reporting is not Great

    Reviewed on 1/19/2017

    I wish there were options to customize reports. The general ledger is also really bad. Other than...

    I wish there were options to customize reports. The general ledger is also really bad. Other than that it works great for what we need it to do.

    Pros

    I like that you can work in all companies at once. I also like that you can upload the invoices into the program. I like the overall workflow and look of the software.

    Cons

    The reporting. I need to be able to customize reports. I also hate that buildings are set up as different entities in an accounting sense. I also hate that you can not upload a budget and run reports with the budget.

    Response from Total Management

    Hi Lauren,

    Thanks for leaving us a review! We're glad to know that you're enjoying our document upload aspect of the program. Hearing feedback from our users is important to us, and we appreciate you taking the time to do so.

    Rupan
    Overall rating
    • Industry: Real Estate
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 9.0 /10

    Awesome service

    Reviewed on 1/19/2017

    Very easy to use .
    Customer service is very helpful and cooperative.
    Website has plenty of...

    Very easy to use .
    Customer service is very helpful and cooperative.
    Website has plenty of information to manage the property.
    Cost of services is reasonable.

    Pros

    Plenty of information.

    Cons

    I do not have any

    Response from Total Management

    Hi Rupan,

    Thank you for leaving a review. We're happy to hear that you've found it easy to use our program and have enjoyed working with our support team!

    Cindy
    Overall rating
    • Industry: Commercial Real Estate Software
    • Company size: 2-10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 0.0 /10

    TM should not be called a commercial application...it's residential

    Reviewed on 1/19/2017

    We were told that TM could be modified to hide the residential elements but that ended up not being...

    We were told that TM could be modified to hide the residential elements but that ended up not being the case. There was a recent "upgrade" which took out some of the necessary elements and added more residential. We asked to go back and when we did it erased parts of our data.

    Pros

    It's easy to use.

    Cons

    The rent roll contains an A/R column that cannot be hidden. Converting to excel looks awful. Property tax and CAM should be separated and you should be able to pull a report that shows Property taxes paid to date by tenant.

    JESSICA
    Overall rating
    • Industry: Automotive
    • Company size: 11-50 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    EXCELLENT software

    Reviewed on 1/19/2017

    I ABSOLUTELY LOVE THE EFFICIENCY AND ORGANIZATION OF TOTAL MANAGEMENT.
    I ALSO LOVE HOW FAST THE...

    I ABSOLUTELY LOVE THE EFFICIENCY AND ORGANIZATION OF TOTAL MANAGEMENT.
    I ALSO LOVE HOW FAST THE CUSTOMER SERVICE IS.
    OUR RENTAL PROPERTIES ARE 90% MORE ORGANIZED NOW THAT WE USE TOTAL MANAGEMENT.
    WE TRIED A NUMBER OF DIFFERENT SOFTWARES BUT THIS ONE SEEMED TO BE THE BEST FIT FOR US.

    Pros

    Quick customer service turn around

    Cons

    There is not a thing I dont like

    Response from Total Management

    Hi Jessica,

    We appreciate you leaving a review and sharing about your experience with us! We're happy to hear that our program has helped increase organization and efficiency.

    Sarah
    Overall rating
    • Industry: Real Estate
    • Company size: 2-10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 8.0 /10

    A+ service and VERY easy to navigate

    Reviewed on 2/1/2017

    This software is easy to navigate and customer service is amazing! I have found that all task can...

    This software is easy to navigate and customer service is amazing! I have found that all task can be reached from main screen, any mistakes can easily be corrected.

    Pros

    Easy to navigate

    Cons

    It is hard to find prior tenants when they had a shared lease. It does not list them but the primary lease holder so this makes land lord verification difficult.

    Response from Total Management

    Hi Sarah,

    Thanks for leaving us a review! We're happy to hear that you're finding our program easy to navigate and have had a great experience with our support team!

    Showing 5 reviews of 89 Read all reviews

    Total Management FAQs

    Below are some frequently asked questions for Total Management.

    Total Management offers the following pricing plans:

    • Starting from:
    • Pricing model: Subscription
    • Free Trial: Available

    To receive accurate pricing information, contact Total Management directly.

    Total Management has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500

    Total Management supports the following languages:

    English

    Total Management supports the following devices:

    We do not have any information about what integrations Total Management has

    Total Management offers the following support options:

    Email/Help Desk, FAQs/Forum, Chat

    Related categories

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