About Vromo
VROMO is a delivery dispatching software that makes it easy to manage on-demand deliveries for restaurant chains that use in-house delivery drivers, third-party fleets, or a combination of both. With VROMO you can automatically offer jobs to drivers and engage with your customers like never before. Send live driver tracking links to the customer via SMS that contains customized branding campaigns. Connect your brand with your customers right when they are focused on your service with world-class delivery tech!
With an easily accessible web dashboard, service coordinators and 24/7 customer support, staff can view real-time, mapped location updates for an unlimited fleet of drivers or riders and feel rest-assured that their delivery orders are being dispatched and delivered on time and in-tact.
With VROMO, restaurants can also receive live notifications of job status changes, optimize journey routes, batch import/export jobs from or to CSV and also securely process payments. Customers too can access instant online pricing across multiple currency types and avail of real-time driver tracking to improve service visibility.
VROMO also offers an intuitive driver app to support driver deployment. The VROMO Driver app for iOS and Android platforms collates daily task lists into scheduled order with ability to set automated reminders for pre-booked jobs. Add photos and notes to supplement job details, launch calls or send SMS messages to customers, while capturing signatures with “sign on glass” functionality.
Pricing starting from:
US$129.00/month
- Free Version
- Free Trial
- Subscription
Key benefits of Vromo
VROMO is a food delivery dispatching software that helps restaurant brands operate an efficient delivery channel at scale while giving their customers an exceptional and on-brand delivery experience.
What differentiates VROMO from other software providers in this space are its features that enable restaurants to automate the entire dispatching process, overflow orders to multiple fleets and send branded order tracking links to their customers. Benefits for restaurants include:
The reduction of manual tasks with autodispatch rules - VROMO enables restaurants to add specific rules to each delivery order to ensure the most efficient driver will be allocated the order. These rules can be simple or complex and include parameters such as driver distance to the store, jobs containing restricted items (i.e. alcohol), maximum number of jobs the driver has or the value of the order etc. This feature also allows restaurants to merge orders together that are being delivered to a similar nearby location in order to reduce delivery costs.
The ability to stop rejecting orders and increase delivery fulfilment levels with Hybrid Delivery/Overflow- With each delivery order, restaurants can outsource their deliveries to a third party fleet during times of peak demand to maintain strong service levels and provide a positive guest experience whether this is to a third party marketplace delivery service like DoorDash or a local delivery service provider.
Giving their customers an on-brand and engaging experience with Order Tracking, helping them to keep their customers up-to-date on their order and engaged while they wait, with VROMO, restaurants can send a live tracking link via SMS to their customers so that they can track their delivery driver right to their door. With this feature restaurants can include widgets to the SMS that include driver tipping & google reviews. Within their tracking link they can add their own branded content such as coupons, videos, images or logos.
Real-time updates about drivers availability and location with our Driver Chat Functionality - VROMO allows a clear communication path between the dashboard admin user and the driver to ensure real time communication on individual orders or to report issues such as the driver being stuck in traffic and is unable to finish
The ability to own their own data and make educated, data-driven decisions about their delivery channel with Reports and analytics - Within the VROMO dashboard, restaurants have the option to use the reporting and analytics feature in order to use data to drive future decisions around delivery orders. Here they can monitor Job History including jobs completed, jobs canceled and the reason why, Performance Reports including average task time, distance and top sites as well as Driver Performance.
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Markets
Australia, Canada, United Kingdom, Ireland, United States
Supported Languages
English
Pricing starting from:
US$129.00/month
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Vromo: 60
Alternatives
MTS-1
Dispatch Science
nGage
eLogii
Reviews
Already have Vromo?
Software buyers need your help! Product reviews help the rest of us make great decisions.
Write a Review!- Industry: Transportation/Trucking/Railroad
- Company size: 51-200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Absolutely Superb!!!
Reviewed on 2020-03-10
One of, if not the best app for deliveries. I have had my own delivery service for over 10 years....
One of, if not the best app for deliveries. I have had my own delivery service for over 10 years. About three years ago I stumbled upon this software developer and have nothing but great things to say about his app. [SENSITIVE CONTENT HIDDEN] and his crew at vromo have been top notch people to deal with since day one. The app has been tweaked every time there has been an issue and they take our personal feedback to heart. They have taken our suggestions as well as others and have made this a 5 star app. It’s easy to use, multi-functional and just a lifesaver. Any and I mean any problems that I have ever had have been addressed by [SENSITIVE CONTENT HIDDEN] and his crew even going into the wee hours of the morning. You will not find better service or a better quality app elsewhere. Thank you team Vromo. Sincerely Eric Cosmas(owner of Your Dime
Pros
Please read below.............,,,,,,,,,,,
Cons
Please read below.......................
- Industry: Transportation/Trucking/Railroad
- Company size: 11-50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Exceeds expextations, simple integration, fantastic support. Spatula has revolutionised my...
Reviewed on 2017-06-23
Streamlined all facets of our business, improved driver management, improved accounting, saved...
Streamlined all facets of our business, improved driver management, improved accounting, saved hours of administrative time and double entry
Pros
Simple, effective, does exactly what I need, dirt cheap.
I use spatula as a dispatch tool for my charter driver team but it doubles as a platform to give my drivers the ability to process contactless payments and for me to get live tracking and event notification. My customers love how easy it is for them to see the drivers on approach and it always exceeds their Expectation of a small business.
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
Very positive. Spatula makes my life much easier.
Reviewed on 2017-09-08
Pros
Spatula is very straightforward and simple to use, while also having the option to expand into more complicated functions if you so desire. Very efficient for the cost, and superb tech support.
Cons
I Have encountered glitches in the past that have effected my business, however they are usually patched quickly by the Spatula Team.
- Industry: Food & Beverages
- Company size: 11-50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Spatula is an amazing software with a dedicated team supporting it.
Reviewed on 2017-08-31
I have opened a whole new revenue stream for my business, without this software I would still be...
I have opened a whole new revenue stream for my business, without this software I would still be limited in my ability to service certain clients. Spatula came through big time!
Pros
The live ordering tracking and branding are my two favorite features. This allows me to keep my customers up to date about their order and promote my brand.
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Awesome System
Reviewed on 2017-04-22
I use Spatula for our deliveries and pick ups and find that the service is top notch! We are able...
I use Spatula for our deliveries and pick ups and find that the service is top notch! We are able to organise our routes better and more efficiently. We are able to arrange with our drivers a more accurate timing on delivery to the clients and the clients are up to date on any delivery time frame.
Pros
The one click to let clients know of the delivery
Cons
The lack to customise SMS messages to the clients
Response from Fleet Engineering
Thanks Jesse! Really happy we could help you guys out. You can set the wording of the SMS that gets sent automatically on your branding page, or if you want to send custom wording you can do that directly through the app by clicking on the Job Contact phone number, or if you want to include a link by clicking the + button and selecting link Hope that makes sense, and thanks again for the great review!
Vromo FAQs
Below are some frequently asked questions for Vromo.Q. What type of pricing plans does Vromo offer?
Vromo offers the following pricing plans:
- Starting from: US$129.00/month View Pricing Plans
- Pricing model: Free Version, Subscription
- Free Trial: Available
VROMO offers a 2-week freemium trial for new users, after which the software is available at a set price per month of $129 Monthly Fee Per Account. Orders included in base monthly fee = 370 Additional fee per order = $0.35 This pricing includes - Unlimited users - Unlimited drivers - Unlimited features For enterprise pricing please contact [email protected]
Q. Who are the typical users of Vromo?
Vromo has the following typical customers:
11-50, 51-200, 201-500, 501-1,000, 1,001-5,000
Q. What languages does Vromo support?
Vromo supports the following languages:
English
Q. Does Vromo support mobile devices?
Vromo supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Vromo integrate with?
Vromo integrates with the following applications:
Deliverect, Flipdish, GloriaFood, Mobi2Go, Olo, Otter, Sauce, Shopify, Stripe, Toast POS, WooCommerce, Zapier, bringg
Q. What level of support does Vromo offer?
Vromo offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat
Related categories
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