Employment Hero
About Employment Hero
Employment Hero’s cloud-based Human Resource Information System (HRIS) empowers small to medium-sized businesses to efficiently manage HR, payroll, performance, learning, recognition, and benefits within a single, integrated platform. Operating in Australia, New Zealand, the United Kingdom, Singapore, and Malaysia, Employment Hero leverages local expertise and a dedicated operations team to provide tailored support in each market.
By alleviating the administrative burdens associated with HR and payroll, Employment Hero enables business owners and managers to enhance efficiency, cost-effectiveness, and compliance. Key features such as paperless onboarding, contract and policy templates, bulk VEVO checks (specific to the Australian market), electronic certifications, timesheet and leave management, and automatic award interpretation significantly reduce the time and resources spent on administrative tasks, thereby improving productivity.
Focusing on the fundamental aspects of HR, Employment Hero allows businesses to prioritize growth. The platform recognizes that employees are the most valuable asset of any organization and offers tools to maximize their potential. Features for performance reviews, learning and development, reward and recognition, and employee perks and benefits are seamlessly integrated into Employment Hero’s remote-ready platform, fostering enhanced engagement and connectivity among employees.
Overall, Employment Hero empowers businesses to optimize their workforce management, whether operating from an office or remotely. The platform is designed to transform the workplace experience, ensuring businesses can achieve their goals and drive success.
Key benefits of Employment Hero
Images
Not sure about Employment Hero?
Compare with a popular alternative
Starting Price
Pricing Options
Features
Integrations
Ease of Use
Value for Money
Customer Service
Alternatives
Zoho Desk
Xero
SAP Concur
HR Central
Reviews
Already have Employment Hero?
Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Legal Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Soltuion to our Cost Centre Reporting!
Reviewed on 2020-11-06
We've been using Employment Hero for more than two years now. We started with one entity and then...
We've been using Employment Hero for more than two years now. We started with one entity and then decided to move all our entities to it. The HR and Payroll platforms are very easy to navigate. We very much benefited from the Cost Centre Reporting and integrating that with our Bookkeeping software made our reporting very easy. The HR platform is our employees first point of contact to find any data about our organisation, policies and procedure, agreements... etc. On top of that most of our employees are finding it much easier to track their Leave balances and status through the mobile app.
The Online Support is very quick in general and there is always a solution to any query we put through to the team,
Overall, a great deal to our organisation!
Pros
Most likeable feature we found in the system for our organisation is the easy integration of our Bookkeeping software and the ability to import the payroll journal. That made our cost centre reporting very easy and accurate.
Cons
It would be great if it can be linked to the Outlook Calendar!
Response from Employment Hero
Hi Rania,
Thanks heaps for taking the time to review Employment Hero! We really appreciate your support and are chuffed to see that you've been able to streamline your HR and payroll processes.
Thank you again,
Anna from Employment Hero
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Great holistic hr and payroll software!
Reviewed on 2021-09-13
The initial implementation was a little labourious, but the implementation team was always on hand...
The initial implementation was a little labourious, but the implementation team was always on hand to assist with any issues. The software is considerable in functionality so it can be rather noisy. However, once you become familiar with the system, it is packed full of great features.
Pros
A broad range of functionality. Easy to navigate interface. Great benefits are available to staff.
Cons
You are able to customise the pay week in the Payroll portal but not in the HR portal which means staff are having to complete 2 timesheets per week. This has caused some issues when processing pays.
Reasons for Choosing Employment Hero
Jobpac lacked payroll and HR functionality compared to other well-known software packages.Reasons for Switching to Employment Hero
It was a holistic payroll and HR software that seemed to have most of the functionality that we needed as a business.Response from Employment Hero
Hi Valeria,
Thank you for taking the time to share your Employment Hero journey with others!
Thanks again,
The Employment Hero Team
- Industry: Wholesale
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 3.0 /10
Misleading Payroll Products
Reviewed on 2023-02-01
Employment Hero outsources its payroll platform to Paycat, which operates on a separate database...
Employment Hero outsources its payroll platform to Paycat, which operates on a separate database and is not fully integrated with Employment Hero's platform. This means it's important to know which tasks should be performed on each platform to avoid issues. If a problem arises with the payroll, Employment Hero's technical support may not be able to fully assist as they are not familiar with the complex design of Paycat's payroll system. Paycat may also refuse to resolve the issue since you are Employment Hero's customer, not theirs.
Pros
Easily create templates and distribute HR-related documents to employees.
Cons
Human Resources and Payroll software are two distinct products that result in frustration due to their poor integration with one another.
Reasons for Switching to Employment Hero
I regretted it.Response from Employment Hero
Hi Tim,
Thanks for taking the time to leave us this review.
Our payroll platform is owned by us and integrates with our HR platform.
In this instance, PayCat would have assisted you to implement your Employment Hero payroll platform, however now this is complete, please direct any questions or concerns to our support team and we'll get back to you ASAP: https://employmenthero.zendesk.com/hc/en-au/requests/new
Behind the scenes, we're working on a number of initiatives to enhance and streamline the implementation process and feedback like this is vital to the success of these initiatives.
If you'd like to discuss your concerns further, please feel free to reach out to us at [email protected].
Many thanks,
Rosie
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
The best HR platform for all kinds of organisational uses!
Reviewed on 2019-12-02
Pros
Versatility - you can use it for data storage, compliance, values base rewards, tender bidding, etc
Useful across many internal functions of a business.
Cons
would like more customisation areas - however, I am aware this is available more so at higher levels and may change over time in the development of the software.
Reasons for Switching to Employment Hero
Pricing User Friendly Multi Function Use Platform set up - easy to use and intuitive Integrations with other software itemsResponse from Employment Hero
Hi Imogen,
Thank you so much for sharing your experiences with Employment Hero! We really appreciate it.
Have a great day,
The Employment Hero Team
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Practical and Efficient Employment System
Reviewed on 2019-08-08
The set up process is well worth the time invested for the efficiency that follows.
All staff have...
The set up process is well worth the time invested for the efficiency that follows.
All staff have embraced it, with few problems.
The system is transparent; all documents can be signed from any location; any additional documents can be added immediately and read and signed off by staff on the same day; it also serves as great filing sytem and has the ability to remind staff of overdue certificates; licences etc.
Pros
The program is very time efficient; with staff using timesheets instead of manual timebooks; leave request updating on a calendar automatically once approved etc; quick facilitation of documents between employer and employee.
Onboarded new employees is simple.
The process from sending out a letter of offer and associated paperwork; to the employee registering without any problem before commencing with us, has been seamless.
Other quality feature are reminders for expired certificates and licences; birthdays; probations etc.
Cons
Syncing to MYOB AccountRight:
Currently RealHR does not sync correctly with MYOB AccountRight due to the rounding of wages.
For e.g:
Employee 1 gets paid $55000 per annum or $27.834 per hour. (three decimal point rounding)
All employees are set up on hourly pay basis as this way personal and holiday leave etc can be entered each week.
If I set up employees under Salary pay basis I cannot enter entitlements.
Real HR only rounds to two decimal points and then when it syncs with MYOB it throws the annual amount of $55000 out in MYOB due to the difference in rounding and this upsets Employees when they see the change in their annual wage amount on their payslip.
Time sheets:
I would like to see an extra box that can stipulate if on any particular day whether the day is OTE or annual leave or personal leave or even a mix of OTE; annual leave; personal leave etc. At this stage you can only stipulate this in notes and sometimes it is easily missed.
Response from Employment Hero
Hi Joanne,
Thank you so much for taking the time to provide such a detailed review of Employment Hero. It's greatly appreciated by our team, as well as potential customers looking for their own HRIS solution.
I have passed your feedback regarding the MYOB integration limitations to our product team.
Thank you again,
The Employment Hero Team
Employment Hero FAQs
Below are some frequently asked questions for Employment Hero.Q. What type of pricing plans does Employment Hero offer?
Employment Hero offers the following pricing plans:
- Starting from: A$8.00/month
- Pricing model: Subscription
- Free Trial: Available
Employment Hero offers 5 price plans: Standard: A$8 per employee/month Premium: A$12 per employee/month Payroll Standard: A$6 per employee/month Payroll Premium: A$8 per employee/month Managed Payroll: A$27 per employee/month Add Employee Assistance Program (EAP) for an extra A$6 per employee/month, add Learning Plus for A$15 per employee/month or add HR and Employment Law Advisory for A$12 per employee/month. Prices are in AUD.
Q. Who are the typical users of Employment Hero?
Employment Hero has the following typical customers:
11–50, 51–200, 201–500, 501–1,000
Q. What languages does Employment Hero support?
Employment Hero supports the following languages:
English
Q. Does Employment Hero support mobile devices?
Employment Hero supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Employment Hero integrate with?
Employment Hero integrates with the following applications:
Go1, JobAdder, KeyPay, MYOB Business, Okta, QuickBooks Online, QuickBooks Online Advanced, Saasu, Seek, Slack, Xero, Zapier
Q. What level of support does Employment Hero offer?
Employment Hero offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat
Related categories
See all software categories found for Employment Hero.
- Human Resources Software
- Onboarding Software
- Benefits Administration Software
- Compensation Management Software
- Performance Management & Appraisal Software
- Workforce Management Software
- Time Clock Software
- Employee Recognition Software
- Payroll Software
- Leave Management System Software
- Learning Management System Software
- Reference Check Software
- Employee Scheduling Software
- Employee Engagement Software
- Background Check Software
- Attendance Tracking Software
