---
description: Detailed reviews on Microsoft Bookings based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Microsoft Bookings with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Microsoft Bookings Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Salon Software](/directory/212/salon/software) > [Microsoft Bookings](/software/105719/bookings)

# Microsoft Bookings

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> Microsoft Bookings is an online appointment booking and scheduling tool for small businesses, available as part of Microsoft 365 for Business subscriptions. Clients can book the time and service they need, get a confirmation email and calendar invitation, reschedule or cancel if they must.
> 
> Verdict: Rated **4.4/5** by 161 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Microsoft Bookings

 Customers can schedule appointments through a unique scheduling web page, which allows customers to select the service they require, their desired date and time, and which staff member they wish to see, based on availability.&#10;&#10; Confirmation emails are automatically sent to customers once their appointment is booked, and reminder emails can also be sent with user-defined notice periods.&#10;&#10; Customers can cancel or reschedule their appointments through the scheduling page, and users can control the advanced notice required for a cancellation.&#10;&#10; Users can view all customer bookings in the centralized booking calendar, with a daily ‘split view’ to assess staff availability when creating a appointment on a customer’s behalf, and the ability to cancel, reschedule, or reassign existing bookings.&#10;&#10; Whenever a new customer books an appointment through the scheduling page, they are automatically added as a contact in the customer list.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 161 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support Software | 4.1/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Microsoft
- **Location**: Redmond, US
- **Founded**: 1975

## Commercial Context

- **Starting Price**: US$6.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: Microsoft Bookings is currently available as part of Microsoft 365 Business Premium subscriptions.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Chinese, Dutch, English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Traditional Chinese, Turkish
- **Available Countries**: Argentina, Australia, Austria, Belgium, Brazil, Canada, Chile, China, Colombia, Costa Rica, Denmark, Dominican Republic, Ecuador, Finland, France, Germany, India, Ireland, Israel, Italy and 17 more

## Features

- Access Controls/Permissions
- Activity Dashboard
- Appointment Management
- Appointment Scheduling Software
- Availability Management
- Booking Management
- Calendar Management
- Calendar Sync
- Class Scheduling
- Client Database
- Confirmations/Reminders
- Customizable Branding
- Email Management Software
- Email Reminders
- For Salons and Spas
- Group Scheduling
- Mobile Access
- Online Booking
- Real-Time Notifications
- Real-Time Updates

## Integrations (3 total)

- Microsoft 365
- Microsoft Outlook
- Microsoft Teams

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Salon Software](https://www.getapp.ca/directory/212/salon/software)

## Related Categories

- [Salon Software](https://www.getapp.ca/directory/212/salon/software)
- [Appointment Scheduling Software](https://www.getapp.ca/directory/316/appointments-scheduling/software)
- [Appointment Reminder Software](https://www.getapp.ca/directory/1095/appointment-reminder/software)
- [Scheduling Software](https://www.getapp.ca/directory/233/scheduling/software)

## Alternatives

1. [Vagaro](https://www.getapp.ca/software/103275/vagaro) — 4.7/5 (3479 reviews)
2. [Calendly](https://www.getapp.ca/software/102609/calendly) — 4.7/5 (4084 reviews)
3. [Google Calendar](https://www.getapp.ca/software/91461/google-calendar) — 4.8/5 (4021 reviews)
4. [Goldie](https://www.getapp.ca/software/2061688/goldie) — 4.8/5 (1129 reviews)
5. [Acuity Scheduling](https://www.getapp.ca/software/91169/acuity-scheduling) — 4.8/5 (5741 reviews)

## Reviews

### "Last place you look" — 5.0/5

> **Kaitlin** | *September 23, 2024* | Consumer Services | Recommendation rating: 10.0/10
> 
> **Pros**: Microsoft once again kept it basic and to the point . No flashy complicated addons and such
> 
> **Cons**: Not much to say in the here, guess that I hadn't found it sooner.

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### "Vital for distributed teams with multiple systems" — 5.0/5

> **Mark** | *December 20, 2019* | Higher Education Software | Recommendation rating: 9.0/10
> 
> **Pros**: There are many tools that provide the same type of service as Bookings but the security of the Microsoft suite was important to us. We've previously used other tools but we were able to get everyone into Bookings which made training and troubleshooting easier for the entire staff. Our recruiters are asked to meet with students daily and rather than emailing the student their available times, recruiters can simply provide a link to the calendar which allows students to pick an available time simply. We work with several partners who don't have visibility to calendars when scheduling meeting. Access to the individuals' bookings page makes scheduling easier and reduces the chances of people getting double booked. Meetings booked through a Bookings page is moved over to the Outlook calendar with a notification. Cancellations are also updated in Outlook and the attendees are notified.
> 
> **Cons**: The customization opportunities are limited. Users can set things like email reminders and calendar invites, and modify color schemes and logos. Would like to see more integrations with other MS products. For example, if a meeting is booked that is going to require a conference call or an online software. It would be nice to automatically have a Microsoft Teams meeting and invite created and emailed to the participants. Ability to create a one-time bookings page that incorporates the calendars of several people would be a nice addition to the product.
> 
> We have people all over the country using many different systems to book time with our staff. Bookings takes the guess work out and allows users to control their calendars more effectively. If someone is attempting to schedule a meeting and isn't on the network, we immediately provide the link to our Bookings page and make it easier on everyone.

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### "It might be worth it if your needs are super simple and you don't need to charge for your bookings." — 3.0/5

> **Verified Reviewer** | *July 26, 2022* | E-Learning | Recommendation rating: 2.0/10
> 
> **Pros**: It was free with my Microsoft 365. Honestly that is probably the one thing I liked.
> 
> **Cons**: If you don't want or need Microsoft 365, or if you want your clients to pay when they do the booking, this software doesn't even come close to the features and flexibility of Calendly or Squarespace (formerly Acuity Scheduling). Microsoft charges over $20 a month in order to have this simple feature...
> 
> I had used Calendly and tried to move everything to Microsoft Bookings. It was difficult, the software is cumbersome, not very flexible, not easy to use, and even though they changed their layout to something better, it is still not really up to par with the competition.

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### "Microsoft bookings review" — 5.0/5

> **Luke** | *December 30, 2025* | Oil & Energy | Recommendation rating: 9.0/10
> 
> **Pros**: Very good value for money for managing any kind of booking processes. Generally very helpful software.
> 
> **Cons**: Although it is well priced, there are a few free versions of alternative software which could in time be more competitive.
> 
> Very useful tool for producing booking requests and organising events with numerous of different attendees.

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### "Get your email signatures cooking 🔥with MS Bookings\!" — 5.0/5

> **Jimmy** | *April 24, 2025* | Building Materials | Recommendation rating: 10.0/10
> 
> **Pros**: I like most the solid seamless integration in our O365 platform. Specifically our calendars \&amp; email. It's a great consistent business tool supporting multiple departments \&amp; locations.
> 
> **Cons**: As with most organizations, we use Outlook, Exclaimer \&amp; MS Bookings. Details vary per user, department \&amp; location. Getting the initial config dialed in took a while, fortunately there's plenty of "testing" options before going LIVE \&amp; it won't disappoint\!
> 
> Overall it's been a huge asset to our organization that allows customers, vendors \&amp; partners to easily "book" time with key personnel just by following a link in the signature of an email.

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## Links

- [View on GetApp](https://www.getapp.ca/software/105719/bookings)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/105719/bookings> |
| de-AT | <https://www.getapp.at/software/105719/bookings> |
| en | <https://www.getapp.com/customer-management-software/a/bookings/> |
| en-AE | <https://www.getapp.ae/software/105719/bookings> |
| en-AU | <https://www.getapp.com.au/software/105719/bookings> |
| en-CA | <https://www.getapp.ca/software/105719/bookings> |
| en-GB | <https://www.getapp.co.uk/software/105719/bookings> |
| en-IE | <https://www.getapp.ie/software/105719/bookings> |
| en-NZ | <https://www.getapp.co.nz/software/105719/bookings> |
| en-SG | <https://www.getapp.sg/software/105719/bookings> |
| en-ZA | <https://www.getapp.za.com/software/105719/bookings> |
| es | <https://www.getapp.es/software/105719/bookings> |
| es-CL | <https://www.getapp.cl/software/105719/bookings> |
| es-CO | <https://www.getapp.com.co/software/105719/bookings> |
| es-MX | <https://www.getapp.com.mx/software/105719/bookings> |
| fr | <https://www.getapp.fr/software/105719/bookings> |
| fr-BE | <https://fr.getapp.be/software/105719/bookings> |
| fr-CA | <https://fr.getapp.ca/software/105719/bookings> |
| nl | <https://www.getapp.nl/software/105719/bookings> |
| nl-BE | <https://www.getapp.be/software/105719/bookings> |

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