--- description: Detailed reviews on MerlinX based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare MerlinX with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: MerlinX Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Digital Asset Management Software](/directory/280/digital-asset-management/software) > [MerlinX](/software/105711/merlinone) # MerlinX Canonical: https://www.getapp.ca/software/105711/merlinone Page: 1 / 3\ Next: [Next page](https://www.getapp.ca/software/105711/merlinone?page=2) > MerlinOne, is the leading provider of AI-centric Digital Asset Management (DAM) software, empowering marketers, creative teams, archivists and more to effectively organize and manage their digital files so teams can get their content to market faster. > > Verdict: Rated **4.5/5** by 41 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of MerlinX MerlinOne is the most secure DAM vendor in the industry, offering both HIPAA-compliant and GDPR-compliant solutions MerlinOne has many AI tools to improve workflow automation such as Facial Recognition, Auto-tagging and Image Similarity. Users can search audio or video objects by the spoken word, enabling users to pinpoint specific words and create frame grabs and sub-clips quickly. MerlinOne is a fully Hosted Digital Asset Management System, allowing users to search thousands or millions of objects quickly and precisely. MerlinOne can manage both print and web file formats, giving users a configurable and flexible system with which to work. MerlinOne offers 24/7 live person to person support, ensuring customers receive full and personalized technological assistance. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 41 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support Software | 4.8/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Canto - **Location**: Atlanta, US - **Founded**: 1990 ## Commercial Context - **Starting Price**: US$1,200.00 - **Pricing model**: (Free Trial) - **Pricing Details**: To receive a pricing quote, contact MerlinOne directly. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, Mexico, United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Asset Categorization - Asset Library - Asset Sharing - CMS Integration - Collaboration Tools - Configurable Workflow - Customizable Branding - Data Import/Export - Data Retrieval - Drag & Drop - File Conversion - File Management - Full Text Search - Image Recognition - Machine Learning Software - Metadata Management - Mobile App ## Integrations (6 total) - Adobe Illustrator - Content Hub - Drupal - Hootsuite - Salesforce Platform - WordPress ## Support Options - Email/Help Desk - Knowledge Base Software - Phone Support - 24/7 (Live rep) ## Category - [Digital Asset Management Software](https://www.getapp.ca/directory/280/digital-asset-management/software) ## Related Categories - [Digital Asset Management Software](https://www.getapp.ca/directory/280/digital-asset-management/software) - [Artificial Intelligence Software](https://www.getapp.ca/directory/1397/artificial-intelligence/software) ## Alternatives 1. [VideoExpress](https://www.getapp.ca/software/2079121/videoexpress) — 4.7/5 (6123 reviews) 2. [Pics.io](https://www.getapp.ca/software/128307/pics-io) — 4.8/5 (52 reviews) 3. [Canto](https://www.getapp.ca/software/103151/canto) — 4.5/5 (681 reviews) 4. [Anyword](https://www.getapp.ca/software/2057947/anyword) — 4.8/5 (391 reviews) 5. [Airtable](https://www.getapp.ca/software/106031/airtable) — 4.6/5 (2222 reviews) ## Reviews ### "I've had past history in using merlin one and in my new position, I wanted something I was familiar." — 5.0/5 > **Jin S.** | *February 13, 2018* > > **Pros**: The best part of Merlin one system is the ability to have all of our assets in one place. Our organization is trilled with the results. > > **Cons**: The admin aspect is a bit difficult to understand but the customer support is great whenever there is an issue. ----- ### "MerlinOne has been a pleasure to use. It allows me to search and quickly go through images quickly." — 4.0/5 > **Pierre** | *February 6, 2018* > > **Pros**: The collections and projects areas are great for organizing images. I love how quickly i can go through all may searches. > > **Cons**: The auto update is necessary. But if i have it on takes me back to the top my search if im scrolling down. ----- ### "so far so good." — 4.0/5 > **Megan** | *February 12, 2018* | Recommendation rating: 5.0/10 > > **Pros**: easy to search for photos as long as keywords were inserted properly. downloading a file is pretty fast. > > **Cons**: a couple of glitches with being able to download lots of photos at once, customer service was quick to respond though ----- ### "very reliable and customer care is excellent" — 5.0/5 > **David** | *February 6, 2018* > > **Pros**: Its very fast and the layout if decent. The video voice is improving and does a really decent job. > > **Cons**: There are really no cons, other than the software can be too complex sometimes, but overally, its fairly easy. ----- ### "Solid feature list, great support and reasonable pricing" — 4.0/5 > **Landon** | *August 22, 2018* | Publishing | Recommendation rating: 8.0/10 > > **Pros**: It has plenty of options when it comes to searching, and the search tools are robust. Fairly customizable for both administrators and the users. Has plenty of features for the price. Buying concurrent licenses instead of licenses for every user is a huge plus. > > **Cons**: It's not without some quirks and bugs. We've experience some issues loading files into the system, and have gotten bugs when trying to manage keywords. Nothing that breaks the system, but does give users some annoyance. > > MerlinOne has been great to work with. They've had exceptional support, regularly following up to see if we have any questions and addressing any issues we had. They been responsive to problems and have even provided on-site support in helping get us setup. ----- Page: 1 / 3\ Next: [Next page](https://www.getapp.ca/software/105711/merlinone?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/105711/merlinone) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data