--- description: Detailed reviews on Timecounts based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Timecounts with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Timecounts Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Volunteer Management Software](/directory/172/volunteer-management/software) > [Timecounts](/software/105639/timecounts) # Timecounts Canonical: https://www.getapp.ca/software/105639/timecounts Page: 1 / 2\ Next: [Next page](https://www.getapp.ca/software/105639/timecounts?page=2) > Timecounts is a cloud-based volunteer management solution for modern non-profit and event organizers, providing scheduling tools for mobilizing a community > > Verdict: Rated **4.9/5** by 15 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Timecounts Timecounts gives non-profit campaign and event organizers an all-in-one solution for recruiting volunteer communities before mobilizing and tracking activites. The online, dashboard-based UI supports browser and mobile access, providing intuitive drag and drop features for assigning staff to scheduled events. Create an attractive and professional Community Hub, comprising pages and application forms for capturing volunteer signup data. With volunteer activity tracked and linked directly to signup profiles, centralized data can be rapidly searched and filtered to create insight-rich reports. Communications features for coordinating email and mobile SMS, providing team inboxes for delivering group messages and the ability to send community invites or reminders. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 15 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support Software | 5.0/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Timecounts - **Location**: Toronto, Canada - **Founded**: 2012 ## Commercial Context - **Starting Price**: US$0.00 - **Pricing model**: Flat Rate (Free version available) - **Pricing Details**: For organizations just getting started, the free plan offers everything you need to mobilize your volunteers. Upgrade to Pro to unlock robust controls and functionality to save you even more time at $59/mo, billed annually, or if you wish to pay month-to-month, it's $69/mo. Flat rate subscriptions. All plans have unlimited contacts. No setup fees. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: Australia, Canada, Ireland, New Zealand, United Kingdom, United States ## Features - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Assignment Management - Attendance Tracking Software - CRM Software - Calendar Management - Communication Management - Contact Management Software - Customizable Branding - Customizable Fields - Customizable Forms - Customizable Reports - Document Storage - Event Management Software - Event Scheduling - For Nonprofits - Member Directory - Membership Management Software ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Volunteer Management Software](https://www.getapp.ca/directory/172/volunteer-management/software) ## Alternatives 1. [ivolunteer.com](https://www.getapp.ca/software/2071776/ivolunteer-com) — 4.7/5 (40 reviews) 2. [VolunteerMatters](https://www.getapp.ca/software/133975/volunteermatters) — 4.9/5 (39 reviews) 3. [SignUpGenius](https://www.getapp.ca/software/105637/signupgenius) — 4.6/5 (1983 reviews) 4. [VolunteerLocal](https://www.getapp.ca/software/91258/volunteerlocal) — 4.8/5 (204 reviews) 5. [Vome Volunteer](https://www.getapp.ca/software/2061297/vome-volunteer) — 4.6/5 (34 reviews) ## Reviews ### "Our search for the perfect volunteer management system ended with Timecounts\!" — 5.0/5 > **Tom** | *September 10, 2018* | Higher Education Software | Recommendation rating: 10.0/10 > > **Pros**: We came to Timecounts after frustrating experiences with other volunteer management systems: simple things like having to run a report to find out who was volunteering that day, or finding that our volunteers simply couldn't find their way around the interface led us in search of something better. Timecounts fits beautifully with our aspirations in every sense: it's logical, looks beautiful, makes tasks such as responding to notifications a pleasure and has some of the most responsive customer service we have encountered. We particularly love the new Highlights and Insights dashboards that display hours, birthdays, a leaderboard, community growth as well as detailed stats per volunteer over selected time periods. We also love the ease with which Timecounts allows us to communicate with our volunteers; as groups an on a more personal level. One year in and we have renewed our subscription. That should say it all. > > **Cons**: Nothing really. It's been a pleasure to see the software develop over the past 12 months: Amanda and her team clearly have a well thought out development plan for Timecounts. It would be lovely to either style messages with images or, more usefully, see an optional integration with Mailchimp or similar for more detailed messaging options, but this is just being picky\! > > We're using Timecounts to manage a community of over 220 volunteers taking part in a project to digitise the world famous photographic collections of the Courtauld Institute of Art, an independent college of the University of London. ----- ### "Great for organization and engaging community\!" — 5.0/5 > **Anna** | *September 6, 2017* | Recommendation rating: 10.0/10 > > **Pros**: There are so many things we love about Timecounts: 1. Customer rep is amazing to work with\! She understands the needs of the user and is always open to feedback. We've felt incredibly supported and heard by her and her team. 2. We're able to store all of our volunteer information through Timecounts, including volunteer contact information, volunteer history, all of our forms, events, etc. 3. We really love how our hub came out. Timecounts made it super easy to customize it so that it could fit our brand and aesthetic. It was also very easy to set our hub up. I did it all by myself and didn't have to rely on our design team at all. 4. How easy it is to organize volunteer information. Tagging allows you to identify different skills, activities or group. For instance, we have a reception tag for volunteers who are great at the front desk. Also, the filter functionality is super helpful. 5. Assignments, Events, and Gatherings make it super easy to coordinate and schedule volunteers. This functionality has been HUGE for us. 6. Messaging also makes scheduling and coordination easy. Timecounts is still developing a lot of functionality and features, which is exciting\! They have a big vision for the future of Timecounts but this means that sometimes, things are still being built. Anytime I've felt like "if only Timecounts had this" I've been able to communicate with the customer rep and in some cases, she's been able to implement my requests. Timecounts is always working towards being better, more user-friendly, and to fit the needs of their users. I highly recommend it\! ----- ### "Timecounts" — 4.0/5 > **Brittany** | *August 29, 2018* | Nonprofit Organization Management | Recommendation rating: 7.0/10 > > **Pros**: Manages our volunteers time. It's also a great tool to communicate with volunteers. > > **Cons**: The scheduling tool doesn't quite fit our needs > > Good. ----- ### "Best platform that fits our needs" — 5.0/5 > **Candace** | *August 29, 2018* | Nonprofit Organization Management | Recommendation rating: 9.0/10 > > **Pros**: I enjoyed the look and feel of the software at first glance. Other volunteer management platforms seem like they needed to be updated. Timecounts is also easy to navigate as a volunteer coming into the system. Pricing is great, and I appreciate how helpful the team is with my seemingly countless questions. > > **Cons**: I'd like to be able to merge duplicate accounts. Right now I'd have to add emails and time served separately. The time displays day/month/year still even though I specified month/day/year. I'd like more functionality with messaging (attachments for events, for instance). > > They are responsive and actually have a plan for the future and a reasoning for why or why they won't move forward with specific things. Timecounts is constantly being updated with cool and helpful features. ----- ### "Clean, Clear and Comprehensive Volunteer Management with Great Support" — 5.0/5 > **Verified Reviewer** | *August 16, 2018* | Arts & Crafts | Recommendation rating: 10.0/10 > > **Pros**: Timecounts has made it easy to schedule, track and communicate with volunteers in small community art space. Their new free tier makes the tool accessible to organizations of any size, with the option to grow into new features as required. I've always found their support team accessible and responsive and there is simply no comparison for clean, modern design in a web-based volunteer-hub. I also love that Timecounts in based in Canada, as we are. > > **Cons**: There is no mobile app or even mobile-first web-app to log into. Work in the hub is best done on a laptop or desktop - or larger tablet. Some of the terminology and layout in the app took getting used to, but that has improved over time and it becomes second-nature once you adapt to the Timecounts process. > > We manage a team of 50 or so volunteers with regular weekly shifts in a community art gallery. Volunteers can select their own shifts with Timecounts, which is awesome, and it ties into our web site nicely with embeddable forms. Volunteers have remarked how modern and professional the service is, especially in comparison to what we were previously using (another popular online volunteer manager). ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.ca/software/105639/timecounts?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/105639/timecounts) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data