About Microsoft Teams

Microsoft Teams is a chat-based workspace within Office 365, which enables users to view and collaborate on documents directly within the application, participate in voice and video conference calls, view full conversation histories and email-style conversation threads, and more. Teams has replaced Skype for Business as Microsoft's online meeting solution.

Microsoft Teams can be customized to suit each individual team, with users able to create tabs for frequently accessed documents or regularly-used cloud services. Integrations with Word, PowerPoint, Excel, OneNote, SharePoint, Power BI, Delve, and Planner are all built into Microsoft Teams, allowing users to access and collaborate on a range of files. Skype for Business integration facilitates video and voice conference calls between users, connectors can be used to pull in notifications and updates from a range of third party services including GitHub and Twitter, and the Microsoft Bot Framework is also supported, bringing intelligent bots into the team environment.

Key benefits of Microsoft Teams

  • Skype for Business is integrated with Teams, allowing users to make voice and video conference calls.

  • Word, PowerPoint, Excel, OneNote, SharePoint, Power BI, Delve, and Planner are all built into Teams, enabling users to access and collaborate on documents from within the app.

  • The workspace can be customized for each team, with tabs for frequently-used documents or services, and connectors to third-party tools and services.

  • All team members can view the histories of team conversations, and users can create private chats for smaller groups or one-to-one discussions.

  • Devices

    Business size

    S M L

    Markets

    United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico

    Supported Languages

    Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch and 14 others, English, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish

    Images

    Conversations can be carried out to collaborate, with message flagging, replies, and @mentions
    Users can collaborate and comment on files
    The planner allows users to manage and track tasks
    Files can be shared, stored, and managed
    Contacts can be managed, and contact availability is indicated
    A range of apps can be integrated with Microsoft Teams
    Video meetings can be held through Teams
    View 8 more
    Microsoft Teams screenshot: Conversations can be carried out to collaborate, with message flagging, replies, and @mentions Microsoft Teams screenshot: Users can collaborate and comment on files Microsoft Teams screenshot: The planner allows users to manage and track tasks Microsoft Teams screenshot: Files can be shared, stored, and managed Microsoft Teams screenshot: Contacts can be managed, and contact availability is indicated Microsoft Teams screenshot: A range of apps can be integrated with Microsoft Teams Microsoft Teams screenshot: Video meetings can be held through Teams

    Features

    Total features of Microsoft Teams: 67

    • @mentions
    • API
    • Access Control
    • Active Directory Integration
    • Activity Dashboard
    • Activity Tracking
    • Application Integration
    • Archiving & Retention
    • Assignment Management
    • Automatic Notifications
    • Availability Indicator
    • CRM Integration
    • Calendar Management
    • Call Routing
    • Call Transfer
    • Chat
    • Collaboration Tools
    • Collaborative Workspace
    • Commenting
    • Communication Management
    • Compliance Management
    • Conferencing
    • Contact History
    • Contact Management
    • Data Import
    • Data Storage Management
    • Desktop Notifications
    • Disaster Recovery
    • Document Management
    • Document Storage
    • Email Integration
    • Email Invitations & Reminders
    • Email Notifications
    • Event Management
    • Event Scheduling
    • File Management
    • File Transfer
    • Filtered Views
    • Instant Messaging
    • Meeting Management
    • Microsoft Outlook Integration
    • Multimedia Support
    • Permission Management
    • Personalized Profiles
    • Policy Management
    • Project Notes
    • Project Planning
    • Real Time Notifications
    • Real Time Updates
    • Remote Access
    • Reporting & Statistics
    • Role Management
    • Role-Based Permissions
    • SSL Security
    • Search Functionality
    • Social Media Integration
    • Spell Correction
    • Tagging
    • Template Management
    • Third Party Integration
    • Two-Way Audio & Video
    • Usage Tracking
    • User Management
    • User Photos
    • Video Conferencing
    • Video Support
    • Workflow Management

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    Reviews

    Overall rating

    4.4 /5
    (3,884)
    Value for Money
    4.4/5
    Features
    4.3/5
    Ease of Use
    4.2/5
    Customer Support
    4.2/5

    Already have Microsoft Teams?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 3,884
    Daniel T.
    Overall rating
    • Industry: Education Management
    • Company size: 501-1,000 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Great for schools!

    Reviewed on 2021-02-06

    As I mentioned earlier, for all our online communications and also for presentation and class team...

    As I mentioned earlier, for all our online communications and also for presentation and class team discussions, we mainly used email.
    With the onset of the COVID-19 Pandemic, management decided to leverage Microsoft teams with integrated voice and video calling features along with content sharing and presentations that enable seamless online classes, upskilling, online training, and webinars in the education sector across different geographical locations around the globe. I am also an Edtech Specialist and head of the Community Engagement and Extension Services in our department.

    Pros

    I am using Microsoft Teams for more than a year now every day with my students, colleagues, and others. There's a little learning curve with colleagues in using the application. I could share, manage and build team spaces. This is pretty useful in creating different school/business activities and seamlessly integrates other MS products. With integrated Voice and Video Messaging Services, Calendar scheduling, we can communicate according to the availability of users at any time. Also, I can configure my availability with various options or even modify it to determine that I am offline/not at the desk right now for other users to know. The best part is that I can use 3rd party integration application right inside MS Teams.

    Cons

    Sometimes Microsoft Teams get hanged because of network or Heap Memory problems, but this could happen with any communication software as we use multiple installed software on our machines to meet the distance education requirements. There is a minor delay between receiving a text on your laptop and your mobile device. Many times, it happens that I have to go out or take a break for some time, and I receive a message but with a delay on my configured mobile device.

    Youssef K.
    Overall rating
    • Industry: Information Services
    • Company size: 11-50 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    A good communication tool with a lot of potential

    Reviewed on 2021-02-13

    We've been using Microsoft Teams for a while now in our work environment and it helped us...

    We've been using Microsoft Teams for a while now in our work environment and it helped us communicate better internally by dividing the communication into different channels. We can make a call and join calls instantly.

    Pros

    Teams isn't just a videoconferencing tool, it's a collaboration software where you can have multiple teams and channels and have a discussion about each project separately.

    Cons

    Guests joining from outside your organization have some trouble to join, not very user friendly compared to other similar tools. Sometimes the software has issues on Mac computers.

    Manoj K.
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 10,000+ Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Likelihood to recommend 7.0 /10

    All-in-one featured app for video conferencing, meeting and other business purpose

    Reviewed on 2020-06-06

    Every applications having it's Pros and Cons, but personally I love this app due to it's ease of...

    Every applications having it's Pros and Cons, but personally I love this app due to it's ease of access and fabulous graphical user interface. I already shared it's Pros and Cons above, I personally recommends you people who reading this post, it's value for money app and you won't get down after experiencing it.

    Cons are exceptional, you still use it's most of the feature without that also. Once you get hand on it you experience it's ease and enhance feature.

    Thank You Microsoft !!!

    Pros

    1. The most intelligent feature is the link between it's similar platform application i.e. Microsoft Edge, Internet Explorer & Microsoft Outlook etc.
    2. Compatible to use in any browser, desktop application and mobile (iOS & Android) app.
    3. Sync is constant between Microsoft Outlook Calendar and Microsoft Teams Desktop app Calendar.
    4. Easy to join meeting through the received link "easily re-direct from browser to installed app" or Join option available under the desktop app.
    5. Organization previously used Microsoft Lync and Skype for Business which is with very less feature and after this application integrated then user easily migrated to it in very less amount of time.
    6. In-built whiteboard feature is plus-point for using this app over other video conferencing app.
    7. Even very impactful in low bandwidth internet connection.
    8. During meeting presenter have full control over the meeting attenders which is too good feature.
    9. Very easy and user friendly graphical user interface available in app to create or schedule new meeting or Live etc.
    10. Raise your Hand feature is good recent integration for the app, if any Quiz contest or seminar conducted in the app then it's very helpful for presenter.

    Cons

    1. Must work upon the monthly patch / update of the app, due to this every month it required update.
    2. If someone joined the meeting as a Guest then there is no any information available / appear in meeting.
    3. Meeting Attendance "Analytics & Reports" must be enable for meeting presenter / owner.
    4. Raise your hand feature must come up with little sound notification with serial number who clicked first.
    5. During remote session most of the feature (specially pop-up option) get out control, which cause issue to solve user issue accordingly.
    6. Must add feature to permanently disable web cam for the user profile for privacy.
    7. Must remove the option to sync OneDrive to share any attachment with the colleagues.
    8. Must add the feature in app to view the monthly calendar in single window like Microsoft Outlook.
    9. Add-ins issue is common with most the client , sometimes it's missing in Outlook app.
    10. Also enable an option to save recorded meeting in local drive instead of cloud.

    Juan carlos G.
    Overall rating
    • Industry: Computer Software
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    The most stable videoconferce solution

    Reviewed on 2021-02-15

    I integrated the teams videoconferences in my LMS ,everything was until i tryed to setup Q&A for...

    I integrated the teams videoconferences in my LMS ,everything was until i tryed to setup Q&A for my conf and and public acces to the meeting there is not current way to do that.

    Pros

    It has all the avaliability of azure cloud
    Several ways and options to schedulle a meeting
    Api avaliable to programatically create meetings
    Record of conferences
    Rooms and groups
    Integrations with third party apis

    Cons

    Need to have a microsoft acount
    Some options are only avaliable withs pecific microsft license level
    The live conference Just let an specifc amount of hosts
    The api for creating live meetings is limited.

    Muzaffar A.
    Overall rating
    • Industry: Oil & Energy
    • Company size: 10,000+ Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    A well-rounded corporate communication software

    Reviewed on 2020-11-12

    Overall MS Teams provides lots of nice features to communicate and collaborate.

    Overall MS Teams provides lots of nice features to communicate and collaborate.

    Pros

    Microsoft Teams is the most well-rounded corporate communication software.
    - Best feature of it is of course the teams - customizable groups to communicate with a bunch of people, share files, post announcements and collaborate. Several people can work on a file simultaneously;
    - It allows to message, share files, photos, tables with your coworkers. Also it is possible to work on the same file simultaneously within a chat;
    - Voice and video calls are supported;
    - Voice and video calls have lots of features and functionalities such as sharing screen, raising hand, sharing computer audio, video backgrounds, in-call chat etc;
    - Calendar allows you to track your agenda;
    - Integration with Microsoft Planner, OneNote, Excel etc. makes the life a lot easier.

    Cons

    - Notifications are sometimes unreliable;
    - Collaboration of a file has lots of problems and is not reliable;
    - The way chat window is organized does not serve all needs;

    Showing 5 reviews of 3,884 Read all reviews

    Microsoft Teams FAQs

    Below are some frequently asked questions for Microsoft Teams.

    Microsoft Teams offers the following pricing plans:

    • Starting from: US$5.00/month
    • Pricing model: Free, Subscription
    • Free Trial: Not Available

    Microsoft Teams is available as part of Microsoft Office 365 subscriptions. Premium plans start at $5.00/user/month and are subject to an annual commitment. Microsoft Teams Plan: Free (no commitment) Office 365 Business Essentials Plan: $5.00/user/month Office 365 Business Premium Plan: $12.50/user/month Office 365 E3 Plan: $20.00/user/month

    Microsoft Teams offers the following features:

    • @mentions
    • Assistant bots
    • Chat/instant messaging
    • Contact search by name or email address
    • Conversation search
    • Customizable alerts
    • Customizable for each team
    • Email-style threaded conversations
    • In-line animated GIFs
    • Multi-factor authentication
    • Open API
    • Real-time chat history across devices
    • Skype integration
    • Tabs for frequently used documents
    • Team chats & private discussions
    • Third-party integrations
    • Third-party notifications & updates
    • Voice & video conferencing

    Microsoft Teams has the following typical customers:

    Small Business, Large Enterprises, Mid Size Business

    Microsoft Teams supports the following languages:

    Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish

    Microsoft Teams supports the following devices:

    Android, iPhone, iPad

    Microsoft Teams integrates with the following applications:

    Azendoo, Intercom, MailClark, Microsoft 365, Orcanos ALM 2.0, Statsbot, SurveyMonkey, Synapse, Wrike, Zoom

    Microsoft Teams offers the following support options:

    Online Support, Forum, Knowledge Base, FAQs

    Related categories

    See all software categories found for Microsoft Teams.