--- description: Detailed reviews on Microsoft Teams based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Microsoft Teams with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Microsoft Teams Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Instant Messaging & Chat Software](/directory/320/instant-messaging-chat/software) > [Microsoft Teams](/software/105615/microsoft-teams) # Microsoft Teams Canonical: https://www.getapp.ca/software/105615/microsoft-teams Page: 1 / 436\ Next: [Next page](https://www.getapp.ca/software/105615/microsoft-teams?page=2) > Microsoft Teams is a chat-based workspace in Microsoft 365 which lets users collaborate on documents, make voice \& video conference calls, view chat logs, and more. Teams has replaced Skype for Business as Microsoft's online meeting solution. > > Verdict: Rated **4.5/5** by 10873 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Microsoft Teams Skype for Business is integrated with Teams, allowing users to make voice and video conference calls. Word, PowerPoint, Excel, OneNote, SharePoint, Power BI, Delve, and Planner are all built into Teams, enabling users to access and collaborate on documents from within the app. The workspace can be customized for each team, with tabs for frequently-used documents or services, and connectors to third-party tools and services. All team members can view the histories of team conversations, and users can create private chats for smaller groups or one-to-one discussions. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 10873 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support Software | 4.2/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Microsoft - **Location**: Redmond, US - **Founded**: 1975 ## Commercial Context - **Starting Price**: US$4.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Microsoft Teams is available as part of Microsoft Office 365 subscriptions. Premium plans start at $4.00/user/month and are subject to an annual commitment. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Traditional Chinese, Turkish - **Available Countries**: Argentina, Australia, Belgium, Brazil, Canada, Chile, China, Colombia, Costa Rica, Denmark, Dominican Republic, Ecuador, Finland, France, Germany, India, Ireland, Israel, Japan, Luxembourg and 15 more ## Features - @mentions - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Agenda Management - Alerts/Notifications - Annotations - Application Management - Assignment Management - Audio Capture - Auto Framing - Automatic Transcription - Availability Indicator - Backup and Recovery - CRM Software - Calendar Management - Call Conferencing - Call Routing - Call Transfer ## Integrations (24 total) - Asana - Dynamics 365 - GitHub - Google Calendar - Hootsuite - Intercom - Jira - Microsoft 365 - Microsoft Excel - Microsoft OneNote - Microsoft Outlook - Microsoft Planner - Microsoft Power BI - Microsoft PowerPoint - Microsoft SharePoint ... and 9 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - 24/7 (Live rep) - Chat ## Category - [Instant Messaging & Chat Software](https://www.getapp.ca/directory/320/instant-messaging-chat/software) ## Related Categories - [Instant Messaging & Chat Software](https://www.getapp.ca/directory/320/instant-messaging-chat/software) - [Collaboration Software](https://www.getapp.ca/directory/335/web-collaboration/software) - [Unified Communications Software](https://www.getapp.ca/directory/599/unified-communications/software) - [Online Meeting Software](https://www.getapp.ca/directory/101/online-meetings/software) - [Web Conferencing Software](https://www.getapp.ca/directory/110/web-conferencing/software) ## Alternatives 1. [Zoom Workplace](https://www.getapp.ca/software/111633/zoom) — 4.6/5 (14490 reviews) 2. [Google Workspace](https://www.getapp.ca/software/90761/google-apps-for-business) — 4.7/5 (17427 reviews) 3. [Google Meet](https://www.getapp.ca/software/121823/google-hangouts) — 4.5/5 (12059 reviews) 4. [Slack](https://www.getapp.ca/software/91563/slack) — 4.7/5 (24009 reviews) 5. [GoTo Meeting](https://www.getapp.ca/software/20464/gotomeeting) — 4.4/5 (11523 reviews) ## Reviews ### "Microsoft Teams for the Win." — 5.0/5 > **Devin** | *February 13, 2026* | Construction | Recommendation rating: 10.0/10 > > **Pros**: Microsoft Teams allows us to communicate with the rest of our team who is located all across the US. The ease of use makes team communication easy whether it be on the go, working from home, or in the office. > > **Cons**: Every once in a great while, my status will turn into "in a meeting" when I am available. Easy fix though. > > I love Microsoft Teams. I have worked in other environments where they don't have anything available to communicate and it does make my job a little more difficult. ----- ### "Instant Team Communication" — 5.0/5 > **Emma** | *January 25, 2026* | Nonprofit Organization Management | Recommendation rating: 9.0/10 > > **Pros**: Microsoft Teams offers great value of money as it is included in part of the Microsoft package. It is essential for team communication, in instant messaging, video calls, calls, and online meetings. It is easy and simple to use, and can be used by many individuals and businesses, it is widely used. You can set up channels to improve team collaboration and project management, share files and words quickly. It has a very good search function to find older items. I have an in-built landline which is very useful when working remotely. It identifies any unread meeting or other chats so you can easily navigate and find and read them. It has integrated calendars, OneDrive, apps and co-pilot. You can customize your background and other features giving customisation options. > > **Cons**: Occasionally Microsoft Teams suffers when there is poor internet connection, but this can be fixed by turning off cameras. It offers an option to give call quality feedback and it feels like they are constantly improving. > > My overall experience with Microsoft Teams has been positive. By using Teams as a central platform, communication within an organisation can be streamlined, and having fewer applications running helps improve system performance and reduce storage usage. ----- ### "Needs better and simpler user experience" — 3.0/5 > **Verified Reviewer** | *January 22, 2026* | E-Learning | Recommendation rating: 4.0/10 > > **Pros**: Nice clean custom background options, decent feature set for free, send to integrate well with enterprise clients, chats from previous meetings are saved > > **Cons**: Overcomplicated user experience and navigation, especially with sign in. Collaboration across the Microsoft office suite tools without the clunkiness would have been outstanding > > Newer and simpler options are available would be higher value, but it seems to be a common integration for enterprise project management ----- ### "Great communication tool" — 5.0/5 > **Samantha** | *October 28, 2025* | Insurance Software | Recommendation rating: 10.0/10 > > **Pros**: The ability to integrate many tools and to have communication readily available and accessible throughout the company. > > **Cons**: Not applicable. I enjoy teams and think it has been an excellent tool for our company and for the ability to integrate other apps > > Overall the experience with teams has been great and it continues to amaze me daily with the number or apps and tools it has. ----- ### "By funtionality best on the market of it's kind" — 4.0/5 > **Nataliia** | *December 30, 2025* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: Super useful and intuitive tool for companies. The best is that everything is there in one place: one-to-one, group chats, calendar, meetings, calls, etc. Plus a lot of additional external apps can easily be embedded into teams > > **Cons**: Quite pricy. Plus time to time there happen issues, which literaly stop the whole working process sometimes for a half day or more. > > It's quite easy to use. New users do not need much time for onboarding into Teams. Plus it's a great way to have everything in one place instead of using a lot of different tools and SWs. Though when there are global issues it also stops all the processes, since everything is running via Teams.. ----- Page: 1 / 436\ Next: [Next page](https://www.getapp.ca/software/105615/microsoft-teams?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/105615/microsoft-teams) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data