About Microsoft Teams

Microsoft Teams is a chat-based workspace within Microsoft 365, which enables users to view and collaborate on documents directly within the application, participate in voice and video conference calls, view full conversation histories and email-style conversation threads, and more. Teams has replaced Skype for Business as Microsoft's online meeting solution.

Microsoft Teams can be customized to suit each individual team, with users able to create tabs for frequently accessed documents or regularly-used cloud services. Integrations with Word, PowerPoint, Excel, OneNote, SharePoint, Power BI, Delve, and Planner are all built into Microsoft Teams, allowing users to access and collaborate on a range of files. Skype for Business integration facilitates video and voice conference calls between users, connectors can be used to pull in notifications and updates from a range of third party services including GitHub and Twitter, and the Microsoft Bot Framework is also supported, bringing intelligent bots into the team environment.

Pricing starting from:

US$4.00/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Microsoft Teams

Key benefits of Microsoft Teams

  • Skype for Business is integrated with Teams, allowing users to make voice and video conference calls.

  • Word, PowerPoint, Excel, OneNote, SharePoint, Power BI, Delve, and Planner are all built into Teams, enabling users to access and collaborate on documents from within the app.

  • The workspace can be customized for each team, with tabs for frequently-used documents or services, and connectors to third-party tools and services.

  • All team members can view the histories of team conversations, and users can create private chats for smaller groups or one-to-one discussions.
  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premise

    Markets

    United Arab Emirates, Argentina, Australia, Belgium, Brazil , Canada, Switzerland, Chile, China, Colombia, Costa Rica, Germany, Denmark, Dominican Republic, Ecuador, Spain, Finland, France, United Kingdom, Ireland, Israel, India, Japan, Luxembourg, Mexico, Netherlands, Norway, New Zealand, Panama, Peru, Portugal, Sweden, Singapore, United States, South Africa

    Supported Languages

    Chinese, Czech, Danish, Dutch, English , Finnish, French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Traditional Chinese, Turkish

    Pricing starting from:

    US$4.00/month

    • Free Version
    • Free Trial
    • Subscription

    Top 5 alternatives to Microsoft Teams

    Images

    Microsoft Teams Software - Conversations can be carried out to collaborate, with message flagging, replies, and @mentions
    Microsoft Teams Software - Users can collaborate and comment on files
    Microsoft Teams Software - The planner allows users to manage and track tasks
    Microsoft Teams Software - Files can be shared, stored, and managed
    Microsoft Teams Software - Contacts can be managed, and contact availability is indicated
    Microsoft Teams Software - A range of apps can be integrated with Microsoft Teams
    Microsoft Teams Software - Video meetings can be held through Teams
    View 7 more
    Microsoft Teams Software - Conversations can be carried out to collaborate, with message flagging, replies, and @mentions
    Microsoft Teams Software - Users can collaborate and comment on files
    Microsoft Teams Software - The planner allows users to manage and track tasks
    Microsoft Teams Software - Files can be shared, stored, and managed
    Microsoft Teams Software - Contacts can be managed, and contact availability is indicated
    Microsoft Teams Software - A range of apps can be integrated with Microsoft Teams
    Microsoft Teams Software - Video meetings can be held through Teams

    Features

    Total features of Microsoft Teams: 91

    • @mentions
    • API
    • Access Controls/Permissions
    • Activity Dashboard
    • Activity Tracking
    • Agenda Management
    • Alerts/Notifications
    • Annotations
    • Application Management
    • Assignment Management
    • Audio Capture
    • Auto Framing
    • Automatic Transcription
    • Availability Indicator
    • Backup and Recovery
    • CRM Software
    • Calendar Management
    • Call Conferencing
    • Call Routing
    • Call Transfer
    • Chat/Messaging
    • Collaboration Tools
    • Commenting/Notes
    • Communication Management
    • Conferencing
    • Contact Management Software
    • Data Import/Export
    • Desktop / Browser Sharing
    • Discussions / Forums
    • Document Management Software
    • Document Storage
    • Email Management Software
    • Email Reminders
    • Event Management Software
    • Event Scheduling
    • File Management
    • File Sharing Software
    • File Transfer
    • For Small Businesses
    • Host Controls
    • Interaction Tracking
    • Internal Meetings
    • Live Chat Software
    • Meeting Management
    • Meeting Notes
    • Meeting Room Booking
    • Microsoft Outlook Integration
    • Mobile Access
    • Mobile Screen Sharing
    • Multi-Participant Screen Sharing
    • On-Demand Webcasting
    • Online Voice Transmission
    • PBX
    • Personalization Software
    • Polls/Voting
    • Presentation Streaming
    • Presentation Tools
    • Presenter Control Management
    • Private Chat
    • Project Management Software
    • Project Planning Software
    • Real Time Notifications
    • Real Time Screen Sharing
    • Real-Time Chat
    • Real-time Updates
    • Recording
    • Remote Access/Control
    • Reporting & Statistics
    • Role-Based Permissions
    • SSL Security
    • Screen Capture
    • Screen Mirroring
    • Screen Recording Software
    • Screen Sharing Software
    • Search/Filter
    • Social Media Integration
    • Surveys & Feedback
    • Tagging
    • Targeted / Locked Screen Sharing
    • Task Management Software
    • Template Management
    • Third Party Integrations
    • Two Way Audio & Video
    • Two-Way Audio & Video
    • User Management
    • User Profiles
    • Video Conferencing Software
    • Video Layouts/Views
    • Video Support
    • Virtual Backgrounds
    • Workflow Management Software

    Alternatives

    Zoom Meetings

    4.6
    #1 Alternative to Microsoft Teams
    Zoom is a scalable, cloud based video conferencing & web conferencing platform enabling online meetings, webinars, file...

    Slack

    4.7
    #2 Alternative to Microsoft Teams
    Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they...

    Webex

    4.4
    #3 Alternative to Microsoft Teams
    Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and...

    Google Meet

    4.5
    #4 Alternative to Microsoft Teams
    Google Meet is a video conferencing platform for teams to communicate via messaging, voice, and video. Features include...

    Reviews

    Overall rating

    4.5 /5
    (8,227)
    Value for Money
    4.4/5
    Features
    4.4/5
    Ease of Use
    4.3/5
    Customer Support Software
    4.2/5

    Already have Microsoft Teams?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 8,227
    Michael
    Overall rating
    • Industry: Hospital & Health Care
    • Company size: 51-200 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    MSTeams is a top notch communication app

    Reviewed on 2019-07-28

    Nothing but positive experiences so far and it was a welcome addition once I mentioned it was...

    Nothing but positive experiences so far and it was a welcome addition once I mentioned it was included with our sub.

    Pros

    - The ability to control the channels and groups
    - Being able to easily get missed notifications via email
    - Mobile app that is just as great as the desktop app
    - Web app makes it easier for everyone to use teams with no installation
    - add-ons for wiki's scheduling
    - HIPAA compliant
    - Able to share your screen with co-workers on the fly

    Cons

    - Lacks the ability to create a command like slack where you can have a bot produce a wifi code or other common knowledge that is needed from time to time

    Alternatives Considered

    Slack

    Reasons for Choosing Microsoft Teams

    Stitch went bankrupt and we needed another HIPAA compliant communication tool

    Switched From

    Stitch Labs

    Reasons for Switching to Microsoft Teams

    It just fit our requirements - cost - ease of use because everyone already had a license and it just required a software download - compliant with HIPAA - Mobile app - easy to learn for everyone
    Scott
    Overall rating
    • Industry: Electrical/Electronic Manufacturing
    • Company size: 10,000+ Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 10.0 /10

    Very Powerful Business Tool

    Reviewed on 2022-07-29

    Overall this is a very good tool that has changed how projects are run. It is well suited to our...

    Overall this is a very good tool that has changed how projects are run. It is well suited to our new hybrid work situations where some are remote and others are working on-site.

    Pros

    I use this product daily for my day job. Each day I attend a minimum of one or two meetings on MS Teams. It is great for hosting conferences and bringing people from around the world together. It is also great for one one one or group calls. I belong to several teams that host their info on MS Teams. It is great to have such a powerful tool.

    Cons

    The document storage can be a little clunky but that may just be the way that we use it. Does not interface well with our conference room audio/visual equipment when trying to use it as the host for a meeting. Must host from a separate PC, unlike a close competitor's product.

    Goran
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 8.0 /10

    Great messaging and web conferencing tool

    Reviewed on 2022-09-13

    Teams is our messaging and web conferencing tool of chooice, we use it a lot of internal and...

    Teams is our messaging and web conferencing tool of chooice, we use it a lot of internal and external communication with customers. It is well integrated with other Office tools like Sharepoint and Outlook.

    Pros

    Compared to other similar tools what I like the most is seamless integration with other Office tools like Sharepoint and Outlook.

    Cons

    Last couple of upgrades introduced bugs and we weren't getting notification when someone called or text us.

    Alternatives Considered

    Slack

    Reasons for Choosing Microsoft Teams

    We switched from Skype for Business (Lync) whem we migrated to Office 365. We also evaluated and use Slack for short period, however Teams is more commonly used by our customers.

    Switched From

    Skype

    Reasons for Switching to Microsoft Teams

    Teams is more commonly used by our customers.
    Kristianna
    Overall rating
    • Industry: Insurance Software
    • Company size: 51-200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Microsoft Teams - Making Remote Work Possible

    Reviewed on 2022-06-27

    I use Microsoft Teams all day, every day to engage with my team, communicate in the remote work...

    I use Microsoft Teams all day, every day to engage with my team, communicate in the remote work environment, hold video meetings to incorporate as much human interaction as possible into the virtual environment. Teams allows me to share information with my team, help them in their daily tasks, play games to lighten the workday, send praise features to celebrate their hard work, etc. Remote work would not be possible (at least on my team) without it!

    Pros

    I would not be able to function in my role without the consistent, daily use of Microsoft Teams. I use Teams to easily chat with my team, host online Team events, share important data, private message, host video meetings, make quick and easy phone calls, etc. I also love that there are so many add-ons that I can utilize (like the Praise feature) to engage with my team and reward productive output.

    Cons

    The only con that I would list would be that the emoji menu should have a recently used section. But, this is super minimal, as the selection for emojis to brighten up my team chat and engage with my team is vast!

    Abhresh
    Overall rating
    • Industry: E-Learning
    • Company size: 2-10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Likelihood to recommend 8.0 /10

    Best Product but poor recording quality

    Reviewed on 2022-07-30

    Great experience except video recording quality

    Great experience except video recording quality

    Pros

    Very easy to use and effective product for daily office needs. Very good for taking webinars too

    Cons

    Video quality is pathetic and there are no impact of the setting too

    Alternatives Considered

    Webex, Zoom Video Webinars and Google Meet

    Reasons for Choosing Microsoft Teams

    Easy of use and professionally very impactful than Google Meet

    Switched From

    Google Meet

    Reasons for Switching to Microsoft Teams

    Cheaper option with multiple other benifits
    Showing 5 reviews of 8,227 Read all reviews

    Microsoft Teams FAQs

    Below are some frequently asked questions for Microsoft Teams.

    Microsoft Teams offers the following pricing plans:

    • Starting from: US$4.00/month
    • Pricing model: Free Version, Subscription
    • Free Trial: Available

    Microsoft Teams is available as part of Microsoft Office 365 subscriptions. Premium plans start at $4.00/user/month and are subject to an annual commitment.

    Microsoft Teams has the following typical customers:

    2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

    Microsoft Teams supports the following languages:

    Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Traditional Chinese, Turkish

    Microsoft Teams supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Microsoft Teams integrates with the following applications:

    Asana, Dynamics 365, GitHub, Hootsuite, Hosted Virtual Desktop from the Cloud, Intercom, Microsoft Excel, Microsoft OneNote, Microsoft Planner, Microsoft Power BI, Microsoft PowerPoint, Microsoft SharePoint, Microsoft Visual Studio, Microsoft Word, Skype for Business, Smartsheet, Trello, Wrike, Zendesk

    Microsoft Teams offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base Software, 24/7 (Live rep), Chat

    Related categories

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