--- description: Detailed reviews on JumpSeat based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare JumpSeat with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: JumpSeat Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Online Course Software](/directory/37/courseware/software) > [JumpSeat](/software/105605/jumpseat) # JumpSeat Canonical: https://www.getapp.ca/software/105605/jumpseat Page: 1 / 2\ Next: [Next page](https://www.getapp.ca/software/105605/jumpseat?page=2) > LEARN SIMPLY. WORK CONFIDENTLY. Technology should always make life easier. With JumpSeat, you can learn seamlessly and work confidently without even getting out of your chair. In-flight training that provides real-time guidance on any web-based technology platform. > > Verdict: Rated **4.7/5** by 7 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of JumpSeat How JumpSeat Solves the Problem? Real-Time Training Users can learn on the job, delivering just the right training, just in time. In-App Experience As a browser plugin, learners can access their training at any point without having to close what they’re doing. Persona-Based \& Customized Learning Paths No more generic training. Each user’s experience is customized based on their unique job role and function. Create content that allows users to learn about a specific function or part of a process without having to search for it. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 7 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support Software | 4.7/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: LeapPoint - **Location**: Edmonton, US - **Founded**: 2006 ## Commercial Context - **Pricing model**: Usage Based (Free version available) (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - Academic/Education - Access Controls/Permissions - Alerts/Notifications - Asynchronous Learning - Blended Learning - Built-in Course Authoring - Content Creation - Contextual Guidance - Corporate/Business - Course Authoring Software - Course Management - Dashboard Software - Data Quality Control - Feedback Management - In-App Training - Knowledge Management Software - Learner Portal - Learning Management - Learning Paths/Tracks - Modeling & Simulation ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - 24/7 (Live rep) - Chat ## Category - [Online Course Software](https://www.getapp.ca/directory/37/courseware/software) ## Related Categories - [Online Course Software](https://www.getapp.ca/directory/37/courseware/software) - [Training Software](https://www.getapp.ca/directory/266/training/software) - [Customer Experience Software](https://www.getapp.ca/directory/601/customer-experience/software) - [Digital Adoption Platforms](https://www.getapp.ca/directory/1627/digital-adoption-platform/software) ## Alternatives 1. [Whatfix](https://www.getapp.ca/software/101353/whatfix) — 4.6/5 (77 reviews) 2. [Apty](https://www.getapp.ca/software/127423/apty) — 5.0/5 (10 reviews) 3. [Toonimo](https://www.getapp.ca/software/100997/toonimo) — 4.8/5 (5 reviews) 4. [Thought Industries](https://www.getapp.ca/software/104953/thought-industries) — 4.6/5 (79 reviews) 5. [Userlane](https://www.getapp.ca/software/106483/userlane) — 4.5/5 (47 reviews) ## Reviews ### "Extremely useful tool that helps with training and retraining\!" — 5.0/5 > **Paul** | *May 10, 2022* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: The ease and flexibility of creating new guides. > > **Cons**: Some limitations on detecting next step. > > Initial and repeated training along with more interactive/guided support. ----- ### "The Essential Cross-Platform Digital Adoption Solution" — 5.0/5 > **Joseph** | *May 11, 2022* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: JumpSeat's UX is on par with the best in their category, but the difference-maker is JumpSeat's ability to let you "jump seats" between different software tools with no loss in functionality. Our agency uses multiple platforms as part of our Martech stack that require us to move through tools, and JumpSeat can support us every step of the way. > > **Cons**: There are no major negatives—as the platform gains more users there will be even more guides available that are user-generated. > > JumpSeat has helped us move towards 100% adoption of SOPs, more efficient workflow, and has helped us derive maximum value from our project management systems. I highly recommend it. ----- ### "Jumpseat Review" — 4.0/5 > **Zach** | *May 13, 2022* | Telecommunications | Recommendation rating: 9.0/10 > > **Pros**: We are able to walk a user through any process in our back-office without tying up additional resources. > > **Cons**: In the beginning, we didn't have a lot of flexibility to customize guides based on different roles. And it didn't allow for an intuitive search process. ----- ### "I can't imagine deploying new software without JumpSeat" — 5.0/5 > **Doug** | *May 11, 2022* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: JumpSeat's ease of use for our team to provide real-time, on demand software training to increase productivity and SOP compliance. The way JumpSeat works across multiple apps is also a game changer. > > **Cons**: Nothing really in terms of cons. I could see more in the way of workflow guides available in the future that would be helpful. > > We launched new software during COVID and it was a struggle training people the old fashioned way. JumpSeat helped our team get the most out of our new platform incredibly fast. ----- ### "Jumpseat is the best tool for your training needs." — 5.0/5 > **Chad** | *October 31, 2016* | Oil & Energy | Recommendation rating: 10.0/10 > > **Pros**: Ease of use and flexibility in application. > > **Cons**: Nothing > > Jumpseat provides the ultimate way to deliver training and support to customers that they will actually remember and engage with. It reduces the time to proficiency for users dramatically and prevents follow training inquiries. Jumpseat was able to deal with our most challenging functionality with ease. It is a product that I enjoy working with more and more everyday, I would recommend it to anyone wanting to improve their users experience. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.ca/software/105605/jumpseat?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/105605/jumpseat) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data