About NeoCertified

NeoCertified is a secure email service with Outlook integration for sending and receiving sensitive information across a secure platform. The solution serves organizations of all sizes and industries, and meets both state and federal email compliance requirements. The platform enables users to safely send social security and credit card numbers, business contracts, and sensitive documents, and includes solutions for secure mobile email, encrypted email API, and large file transfer.

NeoCertified’s email solution facilitates the sending and receiving of encrypted email, whether from a laptop, or mobile device. All files and documents sent or received remain protected throughout the entire encryption process. Once logged in, users are able to set expiration dates on messages, enable read-receipt notifications, email reminders, and unread message alerts. The secure service is compliant with both state and federal regulations, including GLBA, SOX, HIPAA, and SEC. Users can send confidential large files, including documents, videos, or images of up to 1GB, directly from the desktop.

Users can send and receive secure emails directly from their Outlook account, or from NeoCertified’s secure cloud portal. The solution is compatible with the latest Microsoft Outlook versions. When a recipient receives an encrypted email, they will be directed to the solution's secure portal to reply. Outlook 365 encryption enables users to compose, send, and receive secure messages directly from Outlook 365, and ensures that all critical data is transmitted and stored safely. Organizations are able to track, retract, and audit all sent emails.

NeoCertified’s secure mobile portal is optimized for both convenience and protection, facilitating the sending of secure messages from laptops, tablets, and mobile phones. The platform’s “secure briefcase” temporarily houses private documents while on the go. The secure email API enables businesses to access the email service from their existing business application. NeoCertified’s Customer Connect solution provides users with an HTML encrypted contact form that enables secure conversations with anyone inside of an organization.

Pricing starting from:

US$99.00/month

  • Free Trial
  • Subscription

Key benefits of NeoCertified

  • NeoCertified offers commercial-grade encryption which ensures that all documents, both sent and received, remain protected.

  • The secure email solution can be accessed from a secure cloud portal, or directly from Microsoft Outlook.

  • Users can send and receive secure, encrypted email whether from a laptop, tablet or mobile phone.

  • NeoCertified is compliant with state and federal regulations including GLBA, SEC, FINRA, SOX, HIPAA, and more.

  • The platform's secure email API gives businesses the opportunity to access NeoCertified's secure email services directly from their business application.

  • Devices

    Business size

    S M L

    Markets

    United States

    Supported Languages

    English

    Pricing starting from:

    US$99.00/month

    • Free Trial
    • Subscription

    Images

    Receive NeoCertified secure emails to an Outlook email inbox
    NeoCertified’s secure email add-in for Outlook allows userse to compose and send secure email
    Include attachments just as with any standard email
    Users receive a notification email upon sending a secure email
    Users can open and save any included secure attachments
    NeoCertified secure cloud portal sign-in
    The secure cloud portal includes all standard email service functions
    Set priority status and expiration dates for messages
    Access NeoCertified secure emails via mobile phone
    Compose messages while on the go
    View 11 more
    NeoCertified video
    NeoCertified video
    NeoCertified screenshot: Receive NeoCertified secure emails to an Outlook email inbox NeoCertified screenshot: NeoCertified’s secure email add-in for Outlook allows userse to compose and send secure email NeoCertified screenshot: Include attachments just as with any standard email NeoCertified screenshot: Users receive a notification email upon sending a secure email NeoCertified screenshot: Users can open and save any included secure attachments NeoCertified screenshot: NeoCertified secure cloud portal sign-in NeoCertified screenshot: The secure cloud portal includes all standard email service functions NeoCertified screenshot: Set priority status and expiration dates for messages NeoCertified screenshot: Access NeoCertified secure emails via mobile phone NeoCertified screenshot: Compose messages while on the go

    Features

    Total features of NeoCertified: 16

    • API
    • Automatic Notifications
    • Compliance Management
    • Contact Database
    • Digital Signature
    • Email Distribution
    • Email Integration
    • Email Invitations & Reminders
    • File Transfer
    • HIPAA Compliance
    • Microsoft Outlook Integration
    • Mobile Alerts
    • Mobile Integration
    • Receiving
    • SSL Security
    • Secure Login

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    Reviews

    Overall rating

    4.8 /5
    (52)
    Value for Money
    4.9/5
    Features
    4.7/5
    Ease of Use
    4.8/5
    Customer Support
    4.8/5

    Already have NeoCertified?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 52
    Brian B.
    Overall rating
    • Industry: Outsourcing/Offshoring
    • Company size: 51-200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Secure Email Encryption with Outstanding Customer Support

    Reviewed on 2018-12-18

    We have been using NeoCertified for over 5 years now. The system is rock-solid, and the customer...

    We have been using NeoCertified for over 5 years now. The system is rock-solid, and the customer support that we have received over the years has been top-notch.

    Pros

    Straight-forward, easy to use email encryption that works from virtually and platform

    Cons

    Currently no add-in for Gmail to allow for a more streamlined email encryption process.

    Response from NeoCertified

    Thanks for the kind words, Brian!

    We do now offer a Gmail integration at no additional charge, so feel free to start using it immediately from the Google Chrome Store.

    Feel free to contact me directly if you need anything at all.

    -Peter J. Schaub
    President & CEO
    NeoCertified

    Alicia G.
    Overall rating
    • Industry: Banking
    • Company size: 51-200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    NeoCertified-Great Product, Great People.

    Reviewed on 2016-11-22

    We have been a customer for a few years now and have been very happy with the product, customer...

    We have been a customer for a few years now and have been very happy with the product, customer support and sales. Support is always fast to respond to any issue I have and if I needed an immediate fix, someone has always answered my call. They worked diligently to correct an add -in issue for our conversion to 365 and were in constant communication. The only complaint I've heard since our move to 365 is the add -in is not as cohesive as it was in Outlook client. I use the reporting function in the admin portal to maintain banking compliance and standards. It gives me the ability to monitor usage, users and most importantly non-users. I can honestly say I have never been dissatisfied or felt the need to look elsewhere. It is hard to find a company you can say that about these days.

    Pros

    Ease of use

    Cons

    The redirection to NeoCertifed from Office 365

    Response from NeoCertified

    Thanks, Alicia.

    We appreciate the kind words about sales, support, and the overall product, and the customer input about the 365 add-in.

    Feel free to give us a call to discuss how we can better improve the solution to meet your needs.

    Beth P.
    Overall rating
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    NeoCertified was easy to get started and is easy to use, love the Customer Connect feature.

    Reviewed on 2017-08-08

    Allowed us to have secure email without the exorbitant cost that we were investigating. Easy to...

    Allowed us to have secure email without the exorbitant cost that we were investigating. Easy to train users how to use, the technical support has been great and easy to work with.

    Pros

    Customer Connect gives us a portal to direct customers to send sensitive data from our website or from a link on email signature. A great feature that helps to keep customer information secure and is easy for the customer to use.

    Cons

    In our environment, could not get the Outlook Add-on to work. It would be nice if the Customer Connect would only allow specific addresses and block out the drop down box if they are used to alleviate confusion of choices. The drop down box overrides the manually inputted email.

    Response from NeoCertified

    Thanks so much, Beth!

    We are extremely pleased that Customer Connect is working out so well for you.

    We also appreciate the feedback and will pass along this information to our development team.

    Marcy C.
    Overall rating
    • Industry: Banking
    • Company size: 11-50 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Excellent product

    Reviewed on 2020-10-19

    I only needed to talk with customer service at initial set up, they were very helpful and...

    I only needed to talk with customer service at initial set up, they were very helpful and professional. I have not needed to contact them again since the product is so easy to use and I have not had any issues.

    Pros

    Very easy to use. You can send secure through outlook with the add on button or sign directly into NeoCertified.

    Cons

    I have not found any Cons with this product.

    Response from NeoCertified

    Thanks so much for the kind words, Marcy!

    If you ever need anything in the future, don't hesitate to contact me directly.

    Peter Schaub
    President & CEO
    NeoCertified

    Kelly M.
    Overall rating
    • Industry: Nonprofit Organization Management
    • Company size: 51-200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    User friendly, easy to setup and maintain. One of the easiest parts of my job to manage.

    Reviewed on 2017-10-26

    Ease of setup and portability.
    The plugin to outlook makes this seamless and user friendly.
    Setting...

    Ease of setup and portability.
    The plugin to outlook makes this seamless and user friendly.
    Setting up accounts can not be made any easier.

    Pros

    The support is absolutely the best. When I have a user with an issue I can get help right away. Either they send me the information I need to fix the issue or they jump right in and fix it for me when requested. Support is everything and it can be found here!

    Cons

    About the only thing that I see that trips up users is that the send receive does not auto check for neocertified email. It requires that the user manually check for messages (Push the button).

    Response from NeoCertified

    Thanks so much for the kind words, Kelly!

    If you ever need anything in the future, please don't hesitate to call or email.

    Peter Schaub

    Showing 5 reviews of 52 Read all reviews

    NeoCertified FAQs

    Below are some frequently asked questions for NeoCertified.

    NeoCertified offers the following pricing plans:

    • Starting from: US$99.00/month
    • Pricing model: Subscription
    • Free Trial: Available

    Single user: $99 per user, per year Multiple users: Get in touch with NeoCertified Discounts are available for non-profit organizations.

    NeoCertified offers the following features:

    • AES 256-bit encryption
    • Attach documents, video, and image files
    • Built-In DDoS protection
    • Customer Connect HTML code
    • Customer Connect secure contact form
    • Digital signature
    • Email attachment protection
    • Email expiration dates
    • Email reminder notifications
    • Encrypted email API integration
    • HIPAA compliant
    • HTML encrypted contact form
    • Outlook 365 encryption
    • Outlook integration
    • Read-receipt notifications
    • SSAE 16 Data Environment
    • Secure cloud portal
    • Secure email encryption
    • Secure inbound email channel
    • Secure mobile email
    • Secure mobile portal
    • Send confidential large files up to 1GB
    • Send to third-party applications
    • Sending & receive encrypted email
    • State and federal email compliance
    • Unread message notifications
    • Up to 6GBs of storage
    • Web threat management

    NeoCertified has the following typical customers:

    Small Business, Large Enterprises, Non Profit, Mid Size Business

    NeoCertified supports the following languages:

    English

    We do not have any information about what devices NeoCertified supports

    NeoCertified integrates with the following applications:

    Microsoft Outlook

    NeoCertified offers the following support options:

    Phone Support, Online Support

    Related categories

    See all software categories found for NeoCertified.