--- description: Detailed reviews on NeoCertified based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare NeoCertified with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: NeoCertified Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Email Management Software](/directory/306/email-management/software) > [NeoCertified](/software/105601/neocertified-secure-email) # NeoCertified Canonical: https://www.getapp.ca/software/105601/neocertified-secure-email Page: 1 / 5\ Next: [Next page](https://www.getapp.ca/software/105601/neocertified-secure-email?page=2) > NeoCertified provides secure email encryption with Outlook integration for businesses of all industries, including healthcare, finance, legal \& education > > Verdict: Rated **4.9/5** by 104 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of NeoCertified NeoCertified offers commercial-grade encryption which ensures that all documents, both sent and received, remain protected. The secure email solution can be accessed from a secure cloud portal, or directly from Microsoft Outlook. Users can send and receive secure, encrypted email whether from a laptop, tablet or mobile phone. NeoCertified is compliant with state and federal regulations including GLBA, SEC, FINRA, SOX, HIPAA, and more. The platform's secure email API gives businesses the opportunity to access NeoCertified's secure email services directly from their business application. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 104 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support Software | 4.9/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: NeoCertified - **Location**: Centennial, US - **Founded**: 2002 ## Commercial Context - **Starting Price**: US$99.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Single user: $99 per user, per year Multiple users: Get in touch with NeoCertified Discounts are available for non-profit organizations. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Alerts/Notifications - Archiving & Retention - Compliance Management - Compliance Tracking - Data Loss Prevention Software - Data Recovery - Data Security - Email Distribution - Email Filtering - Email Management Software - Email Monitoring - Email Tracking Software - Encryption Software - File Transfer - HIPAA Compliant - Mobile App - Reminders - Search - Secure Login ## Integrations (1 total) - Microsoft Outlook ## Support Options - Email/Help Desk - Phone Support - 24/7 (Live rep) - Chat ## Category - [Email Management Software](https://www.getapp.ca/directory/306/email-management/software) ## Related Categories - [Email Management Software](https://www.getapp.ca/directory/306/email-management/software) - [Email Security Software](https://www.getapp.ca/directory/475/email-security/software) - [Secure Email Gateway Software](https://www.getapp.ca/directory/3801/secure-email-gateway/software) - [Data Loss Prevention Software](https://www.getapp.ca/directory/1215/data-loss-prevention/software) - [HIPAA Compliance Software](https://www.getapp.ca/directory/1727/hipaa-compliance/software) ## Alternatives 1. [Carepatron](https://www.getapp.ca/software/2048864/carepatron) — 4.4/5 (843 reviews) 2. [ClinicSense](https://www.getapp.ca/software/2039795/clinicsense) — 4.8/5 (648 reviews) 3. [Alleva](https://www.getapp.ca/software/2060766/alleva) — 4.5/5 (282 reviews) 4. [Accountable](https://www.getapp.ca/software/101341/accountable) — 4.8/5 (34 reviews) 5. [SpamTitan](https://www.getapp.ca/software/111357/spamtitan) — 4.6/5 (563 reviews) ## Reviews ### "Practical HIPPA Compliant" — 5.0/5 > **Dr.Joseph E** | *February 23, 2021* | Medical Practice | Recommendation rating: 8.0/10 > > **Pros**: Program was easy to install. Customer support is outstanding. Easy to use. Easy to search emails. Love the tracking feature especially and the easy upload of documents. Price is right for our practice, we are small but busy and does not cost a fortune to be HIPPA compliant with Neocertified. > > **Cons**: No plugin for Mac. Would love to just use one email source instead of two. > > Overall, I have no complaints. It suits or purpose and serves our needs. ----- ### "Great Value and Easy to Use" — 5.0/5 > **Deidra** | *January 21, 2020* | Law Enforcement Software | Recommendation rating: 10.0/10 > > **Pros**: I like that the software is easy to use and that my recipients have no trouble getting my emails. Customer service has been great and I have had no trouble getting help when I needed it. > > **Cons**: When I first set up the email, I didn't have enough storage so I had request more. It didn't take long at all for me to get a response and get the storage capacity I needed. It would be wonderful if I could import my contacts from my gmail account. If there is a way to do it, I haven't found one that works yet. > > I have been pleased so far with the overall service. The customer support has been quick and easy and the email itself has been very user friendly. As previously stated, the only drawback I have found is that I can't easily import my contacts. ----- ### "Affordable Encrypted Email" — 4.0/5 > **Lynne** | *March 16, 2021* | Financial Services Software | Recommendation rating: 8.0/10 > > **Pros**: The product is easy to use. The price is affordable. > > **Cons**: Recipients seem to have trouble figuring out how to open the encrypted emails or ignore them. When we send emails to insurance carriers, they typically never get opened. I don't know if this is an industry problem or why this happens. > > Very good service. ----- ### "NeoCertified Great Secure Mail Service\!\!" — 5.0/5 > **Debbie** | *March 30, 2021* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: The customer service has been great. Everytime I have needed Neo-Certified help they have been available and ready to help. They have recently updated the User Interface. It looks much more user friendly than before updated. > > **Cons**: I work in a residental children's home for teenage children. We often have to send email by Neo-Certified due to our Hippa regulations. The various agencies we send Neo-Certified mail have to open their own log in--they have not liked Neo--but I think it is more of an user more than Neo. With the new User Interface--I am hoping they will be more willing to work with us and NeoCertified. > > We have had a very positive experience with NeoCertified. The customer service has been very user friendly and helpful. It has been easy to maintain. As our needs have changed as an agency NeoCertified worked with us as needed. ----- ### "Easy Way to Send Xrays\!" — 5.0/5 > **Joy** | *March 8, 2021* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Using neocertified is an easy safe way to send things via email that have patients personal information. We have always had no problems using it, very easy and effective \! > > **Cons**: There is nothing we don't like about it, very easy to use. > > Its secure, quick and overall a great way to send things electronically . ----- Page: 1 / 5\ Next: [Next page](https://www.getapp.ca/software/105601/neocertified-secure-email?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/105601/neocertified-secure-email) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data