---
description: Detailed reviews on CAKE POS based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare CAKE POS with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: CAKE POS Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Point of Sale Software](/directory/195/point-of-sale/software) > [CAKE POS](/software/105575/cake-pos)

# CAKE POS

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> CAKE maximizes restaurant management with software connecting the front of the house to the back. Increase speed of service, table turns, and maximize guest management with digital technology that can help increase your revenue.
> 
> Verdict: Rated **4.6/5** by 522 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of CAKE POS

Independent and mid-size restaurant chains will appreciate CAKE’s restaurant management system. &#10;&#10;For Independent owners, the POS will replace their current system and give them cloud-based technology. This will open the door to much faster and more organized restaurant management. &#10;&#10;For small to mid-size chains looking to extend the service of the existing POS system, CAKE’s robust software can empower staff to perform tasks much faster, which allows for faster table turns and more revenue.&#10;&#10;Overall, owners can expect an easy-to-use, durable, bezel-less 15-inch touchscreen where staff can use the CAKE POS to:&#10;&#10;-Place orders.&#10;-Manage reservations and seating.&#10;-Process payments.&#10;-Manage menus.&#10;-Modify items.&#10;-Manage online ordering to reduce digital walkaways.&#10;-Send order updates to curbside pickup customers.&#10;-Organize labor cost reporting.&#10;-Schedule employees.&#10;&#10;To complete the restaurant management system, owners can grow through reporting and dashboards that perform various functions:&#10;&#10;-Analyze menu items that bring you the most sales.&#10;-See what sales are trending over time.&#10;-See what days and shifts are the busiest.&#10;-See employees' sales, voids, discounts, and hours.&#10;-Real-time dynamic reports are stored in the cloud and accessible through a smartphone, tablet, or computer. &#10;-Filter your data to understand exactly what is going in your restaurant.&#10;-Refine data by employee, payment type, order type, and more.&#10;-Download reports through CSV and PDF downloads.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 522 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support Software | 4.6/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Mad Mobile

## Commercial Context

- **Starting Price**: US$69.00
- **Pricing model**: Flat Rate
- **Pricing Details**: CAKE POS is available across three pricing tiers: &#10;&#10;Essentials - $69/month&#10;&#10;Plus - $125/month&#10;&#10;Pro - $295/month
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Access Controls/Permissions
- Accounting Integration
- Accounting Software
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Bar Tab Management
- Barcode Recognition
- Barcode/Ticket Scanning
- Billing & Invoicing
- CRM Software
- Cash Management
- Clock In/Out
- Contact Database
- Contact Management Software
- Credit Card Processing
- Customer Accounts
- Customer Database
- Customer History
- Customer Management

## Integrations (17 total)

- 7shifts
- CheddrSuite
- DolceClock
- DoorDash for Merchants
- FreedomPay
- ORCA
- Olo
- PayPal
- Paytronix
- QuickBooks Online Advanced
- Restaurant365
- Samsung Pay
- Simphony POS
- Spendgo
- Worldpay for Enterprise

... and 2 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Point of Sale Software](https://www.getapp.ca/directory/195/point-of-sale/software)

## Related Categories

- [Point of Sale Software](https://www.getapp.ca/directory/195/point-of-sale/software)
- [Restaurant Management Software](https://www.getapp.ca/directory/196/restaurant-management/software)
- [Restaurant POS Software](https://www.getapp.ca/directory/197/restaurant-pos/software)
- [Bar POS Software](https://www.getapp.ca/directory/833/bar-pos/software)
- [Food Delivery Software](https://www.getapp.ca/directory/909/food-delivery/software)

## Alternatives

1. [Epos Now](https://www.getapp.ca/software/106871/epos-now) — 3.8/5 (713 reviews)
2. [Restroworks](https://www.getapp.ca/software/2036087/restroworks) — 4.9/5 (568 reviews)
3. [Toast POS](https://www.getapp.ca/software/103313/toast-pos) — 4.2/5 (549 reviews)
4. [SpotOn](https://www.getapp.ca/software/130639/spoton-restaurant) — 4.3/5 (368 reviews)
5. [Lavu](https://www.getapp.ca/software/103207/lavu) — 4.2/5 (257 reviews)

## Reviews

### "Affordable, Effective, and easy to use POS System" — 5.0/5

> **Ed** | *June 27, 2018* | Recommendation rating: 10.0/10
> 
> **Pros**: The price is the most attractive feature, as well as the ease of use. The flexible and affordable monthly payments are nice too.
> 
> **Cons**: Can't use terminal when someone is using the manager functions on other terminal.  There are some short delays in running reports at times.
> 
> I got an affordable, and effective solution for my POS system needs. We all have found the menus and programming to be easy

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### "Thank you, great customer service" — 5.0/5

> **Jess** | *August 6, 2024* | Restaurants | Recommendation rating: 10.0/10
> 
> **Pros**: customer service.  Worked with \[sensitive content hidden\] today and he answered me quickly and accurately
> 
> **Cons**: nothing, really.  They do a great job\!
> 
> Been with Cake for almost 10 years.  Overall good experience, but what keeps me with them is the customer service.  Always available for an answer to a question and with a great attitude\!

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### "If you don't want features that will help your restaurant grow this is it." — 3.0/5

> **Vangjel** | *April 10, 2021* | Food & Beverages | Recommendation rating: 5.0/10
> 
> **Pros**: Its useful that this POS offers 3 party features to install, to bad you gotta pay of them. &#10;Reports are easy to understand, what comes in and what your taxes are. &#10;Easy point of sale to use for your staff.
> 
> **Cons**: Alright after 2+ years of using Cake here it is for you guys.&#10;&#10;1. On the phone with customer service probably 4 - 6 times a month. This is from reporting / dashboard issues, POS issues. &#10;&#10;Reporting issues: about 2 times a month we have to call about some kind of labor reporting issue and takes the engineers around 1 to 4 days to fix. Note - same issue occurs, another day or so for engineers to fix. &#10;&#10;Dozens of times we will be on the phone with a customer service rep, and both them and I will be having issues loading the reports to examine them. One time we were literally both waiting over 25 minutes for  it to load. &#10;&#10;As a restaurant one of the best reports you could have is when the system literally tells you the cost of EVERYTHING. &#10;Ya, you won't be getting this with cake. Sure, you can add the cost of a single item to you (why even have this feature if it doesn't deduct it for you) but it wont deduct it for you at the end of the day. You'll have to do this on your own to figure out what it actually cost you. &#10;&#10;Cake takes into account on recommendation that their customers give them, I think and thats at least what they say except their features are almost non-existent. No marketing, No rewards, very basic reporting.&#10;&#10;Their hardware is super expensive, our kitchen printer stopped working and they quoted us like $450, I found it on amazon for $115.&#10;&#10;Just remember the 2.50% + $.10 a swipe, will actually really be costing you 3.50%. I could go on but I'm limited on characte
> 
> Benefits - very few, its a processing and pos basic.&#10;Issues - many, but do get resolved.&#10;Features - literally almost nothing. you get basic reporting. &#10;We switched to Toast.

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### "Owner and Manager" — 4.0/5

> **Cheryl** | *August 7, 2024* | Restaurants | Recommendation rating: 9.0/10
> 
> **Pros**: The onboarding process with \[sensitive content hidden\]  and \[sensitive content hidden\]  was easy.
> 
> **Cons**: There is no Happy hour button that will automatically turn on and off.
> 
> The over all is easy to navigate.  just a couple glitches.  but once they explained it made since.  The initial set up on the phone with \[sensitive content hidden\]  was a 5 and half hours.  it was long because there was alot to do.  But \[sensitive content hidden\] a breeze to work with.  you didn't even know you were on the phone that long.  He made learning fun.  I felt confident after we were finished setting everything up.  \[sensitive content hidden\] needs to be training the tech support to have patients for people and his knowledge.  He is the only one i want work with when i call for help.  \[sensitive content hidden\]  is so helpful and personable.  he understands what i am trying to say when i dont know the proper term.  He was a great person to have when you are initially signing up to purchase cake.  Very knowledgeable as to why we would benefit from different products.  I truly from the bottom of my heart want to thank them for all they did/do for us.

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### "Switching over to cake was a great move for my restaurant" — 5.0/5

> **Steve** | *August 14, 2024* | Restaurants | Recommendation rating: 10.0/10
> 
> **Pros**: The service team is excellent and the equipment is very user friendly
> 
> **Cons**: I can’t think of anything I do not like besides not having an app to view my analytics from my phone
> 
> From the moment I signed up the entire team has been readily available to meet all the needs of myself and my team especially through the onboarding process.

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## Links

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| nl-BE | <https://www.getapp.be/software/105575/cake-pos> |

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